Failed start up - 100% need erase hard drive?
I have been taken through safe start up (shift key) and reboot(?)/disk utility start up (alt key) over the phone with Apple staff.
On second attempt, safe start still didn't work.
On first attempt, disk utility said I needed to erase the hard drive and re-install (I have a time machine back up).
On second attempt, disk utility said my hard drive was fine. I tried restarting after this , but the original problem re-occured : an endless loading circle, never leaving the gray screen and loading symbol on start up.
I am happy to take it in to a genius bar , but don't need to if I 100% need to delete and re-install, as I can do this.
Have I missed something to check? Do i need a genuis bar?
Thanks!
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup - Gray Screen
Startup Issues - Resolve
Startup Issues - Resolve (2)
Similar Messages
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Failed start up - 100% need erase drive ?
I have been taken through safe start up (shift key) and reboot(?)/disk utility start up (alt key) over the phone with Apple staff.
On second attempt, safe start still didn't work.
On first attempt, disk utility said I needed to erase the hard drive and re-install (I have a time machine back up).
On second attempt, disk utility said my hard drive was fine. I tried restarting after this , but the original problem re-occured : an endless loading circle, never leaving the gray screen and loading symbol on start up.
I am happy to take it in to a genius bar , but don't need to if I 100% need to delete and re-install, as I can do this.
Have I missed something to check? Do i need a genuis bar?
Thanks!There is probably something pretty messed up on the hard drive, the operating system files, giving such erratic behavior. If you followed the instructions of the Apple on-line support techs and got to the point of erase/install, did you try a boot from the DVD/CD and then use Disk Utility to Repair Disk? That cannot hurt things. And it might just cleanup the file system glitch. If not, then the erase and install and restore of applications from the TM backup should help.
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I have an 8 year old eMac G3. It will not start up. I need to erase it before putting it in recycling. Apple refuses to open the case and warns me that I will be shocked if I even try. They say no way to erase hard drive. They say use a hammer. Any ideas?
Hi, no eMacs had G3s, only G4s. Is it maybe an iMac G3?
If you don't know the model, find the Serial# & use it on one of these sites, but don't post the Serial# here...
http://www.chipmunk.nl/klantenservice/applemodel.html
http://www.appleserialnumberinfo.com/Desktop/index.php
How to find the serial number of your Apple hardware product...
http://support.apple.com/kb/HT1349
http://www.ifixit.com/Device/eMac -
Both of my computers crashed nearly simultanesously due to mal-ware, had to erase hard drives to start over, did not have chance to de-activate either Acrobat or Creative Cloud before they crashed. I need you to retroactively deactivate these two previous computers (one Dell desktop, another a Dell laptop from my university, the University Of Missouri_KC), so that I can re-install on my laptop (which has been repaired by UMKC), and the other on my new private desktop (which replaces my previous desktop, which cannot be salvaged). I have the serial numbers of my two products, if Adobe could request them
Please respond as soon as possible. - Marc Garcelon, [email protected], UMKC email address: [email protected]@Hi Marc,
Please refer to the help document below for deactivation:
Activation & Deactivation Help
Also, the creative cloud membership can only work on 2 machines. You will receive an error automatically on the third machine.
Regards,
Sheena -
Need to erase hard drive and reinstall system on iMac but have misplaced original install disks. Tried to use a my copy of Snow lepord 10.6 from my Mac Pro but will not boot. Can original install disks be replaced. Thanks
Yes the original Install Discs can be replaced for a nominal fee. Call AppleCare, you will need a credit card and the serial number of the machine. You can use the AppleCare Contact Info for the phone number on your part of the planet.
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What is the best way to recycle old 2010 MacBook? Also, it is completely dead and I cannot erase hard drive.
Depending on where you are located, country, region, etc, you may have options should
you wish to have it professionally restored or repaired to function properly again...
Even an Apple Store with Genius bar could, in several locations, give the product a look
and perhaps be able to diagnose the underlying issues. However that varies with the
degree of failed components and what is really wrong with it. A battery and a new HDD
could be all that's wrong with it. A diagnostic is often free, even on out-of-warranty Mac
at the Apple Store genius bar; an appointment is advised.
However if you only wanted someone to extract the hard disk drive and attach it to
a 'universal USB drive adapter kit' so at to try and access any readable files on it,
that is something that could be done at an Apple Authorized service provider; as
some of them may even have a section of resale products such as this adapter kit.
An example of this kind of kit includes wires, adapter parts, & a separate power supply
so it can be used to run the hard drive's electronics. This is not intended for permanent
use, but works like a set of patch cables to access the bare drive without an enclosure.
https://www.ifixit.com/Store/Mac/Universal-Drive-Adapter/IF107-108-1
Another kit example says it'd work with almost any HDD or SSD of several build types:
http://eshop.macsales.com/item/NewerTech/U3NVSPATA/
Companies that specialize in restoring Apple portable computers can give you an estimate
on a repair and the good ones can do that without a fee; they will not start a repair after they
see the computer until you get the estimate, and approve of the repair. If other items are
found to be of interest requiring other work or parts, they will also contact you, again before
continuing. One of these kinds of companies I know about (half a hemisphere away) is in
the eastern US, and worth inquiring of even if you are overseas. wegenermedia.com.
While I have no connection with any of these products or service suggestions, they do have
some variety of good reputation (ifixit.com has DIY repair guides; macsales has parts, etc.)
in standing, among many Mac users across a section of the planet...
Any concerns about the data on the hard disk drive should be able to be answered by a
local Apple independent; they also should have the universal USB drive adapter locally.
Not sure if I answered your inquiry, but there are different ways of approaching this matter.
Good luck & happy computing!
edited -
Erase hard drive on eMac OS 10
I am trying to erase the hard drive of eMac OS 10.3.9. Tried Command + R keys while rebooting but disk utility wont let me erase. The erase button is not active/greyed out. Is there another way to erase hard drive completely? I dont need to reinstall because I am trying to discard eMac (15 years+ old). I do not have any of the installer CDs since I threw them out.
You could perhaps try a web search for an old PowerPC release (dban-2.0.0_powerpc.iso) of a free disk wiping utility called DBAN. A CD burned from the iso file should allow a PowerPC Mac to start up (hold down the C key) from a small (Linux) system. It would then be possible to test if and how the utility works on your eMac.
Jan -
Starting up from another computers hard drive
How do start up from another computers hard drive? I'm having trouble with my iMac g5's drive and need to see it on the desktop of my powerbook so I can back up data from it before I erase it.
Thanks.How do start up from another computers hard drive?
I'm having trouble with my iMac g5's drive and need
to see it on the desktop of my powerbook so I can
back up data from it before I erase it.
Thanks.
You don't need to start up your mac from another computer's hard drive to see it on the desktop of your powerbook.
Startup your iMac in target disk mode and then connect it to your powerbook with a firewire cable and it should mount on the powerbook's desktop.
see How to use FireWire target disk mode -
Do I need external hard drive to back up my iMac before update to mountain lion? My is OS 10.6.8
Do I need external hard drive to back up my iMac before update to mountain lion? My is OS 10.6.8.
First, repair your hard drive and permissions:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Second, make a bootable backup to an external drive using the Restore option of Disk Utility:
Clone using Restore Option of Disk Utility
1. Open Disk Utility in the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag
it to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Third, purchase and download Mountain Lion from the App Store. Be sure you meet the requirements for Mountain Lion:
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
Not solved with Blinking Folder with Question Mark after Erasing Hard Drive
Before asking, I found someone had asked exact the same question, but that was actually an unsolved thread.
Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings
Level 1(0 points)sdc3gJul 5, 2013 6:24 PM Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings
Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings
in response to Niel
Thanks for the reply, held command+R again and it is trying to pick up WiFi, but it's not picking up my network and won't accept the password even when I try to put it in manually. Any thoughts on that?
Me too had tried the command+R and failed to manually connect to my network. Can anyone help?Well, it was solved. I shifted to other place and tried other WIFis. One of the WiFi had the 2002f problem and another was fine, so the reinstall worked smoothly eventually.
On the apple support page it says that Supported network configurations and protocols includs both WPA/WPA2, not matter what they are, but it might not be true. -
Hard Drive warning when upgrading to Mountain Lion. 2nd try and I was able to upgrade. Software update for IPhoto, had problems restarting. Do I need my hard drive checked
Yes.
Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.
When you see a white screen with an Apple logo in the middle, you can release the keys.
Click Disk Utility, and then click Continue.
In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.
If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done.
Otherwise, you may need to do one of the following steps.
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.
If you continue to have problems with your disk, it may be physically damaged and need to be replaced -
Trying to back up to external hard drive (iomega). Instructions say to erase hard drive. Won't entirely erase. Can't enter iomega in Time Machine. Computer is minimac, operating system is OSx 10.6.8.
All you need to upgrade the iBook for Tiger is another 128 MBs of RAM. It has both Firewire and USB ports. You do want to upgrade it for what you plan to do. The problem you may continue to have, however, may be due to the fact that the age of the computer is such the disk controller does not support hard drive volumes larger than 128 GBs, which is probably the reason the drive won't mount.
The reason you get DU errors is likely because the drive was formatted using the Intel Tiger version of DU, while you were using the Jaguar version. That's a definite no-no. -
I have a 2007 Macbookpro and it started up with gray checkered boxes and across the screen I tried to re load OSX and it work 1 day and started again is this a hard drive problem or Video? Now as it starts to load a screen comes up saying to restart over and over again
I'd suspect this known issue:
http://support.apple.com/kb/TS2377
if you have a late 2007 MBP.
The only testing you can do at home is to attach an external monitor and see if the defects repeat on the external. If so, get to an Apple store. If the computer's video chipset fails a test the Apple Store will perform, you get a free logic board replacement. Turnaround is usually one day to one week--not bad at all.
If the defects do NOT repeat on an external monitor, then the problem is not covered by the above Repair Extension Program
The issue is heat-triggered. Be certain that you control heat once you get it fixed. Don't use the computer in your lap without a lapboard; don't block the vents under the display hinge; don't us in clamshell mode, etc. -
How to Install 10.7 Lion on New Erased hard drive?
I want to install 10.7 on a new, freshly-Erased hard drive.
My hardware supports 10.7.
Can anyone point me to simple instructions how to do this task?
Thank you.2 ways to buy Lion. $29.99 as a d/l from the App Store (you need Snow Leopard installed). If you own another Mac with Snow Leopard, you can create an installer DVD/USB) or you can buy the Lion Install USB from Apple for $69.
When you boot from the installer, Select Disk Utility, then erase the disk. Then quit Disk Utility and install OSX Lion.
(See also: Installing Lion: Macworld's complete guide) -
How do I install OS software on a erased hard drive all I get is folder icon with blinking ?
Trying to install OS10.6 on erased hard drive but just getting folder with blinking ? symbol any ideas?
Startup with the Snow Leopard installation disk ALREADY IN THE DRIVE.
If it pops out, push it back in during startup. It will take a long time, but be patient.
Maybe you are looking for
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