Failed sync, orange other space

Ok received a 2nd gen 8gb nano for birthday. But i can't sync. i set up the name and auto sync options. it syncs all the songs complete and then ejects. but no songs show up. upon reconnecting the ipod it shows 4-5 gigs of other space that look to be the songs that i just sync. i have tryed all manor of restoring restarting etc. iam using itunes 7.4
anyone have this problem, or better had! this problem and found a cure.

You may have a drive letter conflict: http://docs.info.apple.com/article.html?artnum=93499
Before you change the drive letter, connect your Nano to a rear port on your computer, and connect your keyboard and mouse. Disconnect ALL other USB devices, including printers, external drives, thumb drives, modems, scanners, cameras, etc. and disconnect from any network you might be on. Try a much higher drive letter such as M or P or Z.

Similar Messages

Dreaded "orange" other space: Please help

Hi
My 8 gig non-jailbroken ipod touch has about 1 gig of "other" space, which if you don't know is basically ghost space. I read the only was to get rid of it it to restore my ipod touch. The problem is I have a few hundred apps and some of them have saved progress in games and recordings and stuff like that that I don't want to get rid of.
So basically I'm asking 3 questions.
1. Is there a way other than a software restore to get rid of "orange space"?
2. Can you do a software restore without removing progress in apps?
and 3. How exactly would you do that software restore?
Thank you so much in advance for I cannot download any data at all at this point. Nor can I update apps because even if I delete apps their space mysteriously turns to orange as well.

Teh BoBmeister wrote:
The orange space section is data that iTunes does not deem as iTunes data (movies, music apps etc). The orange data contains stuff like album artwork, contacts and the iPod file structure itself.
Hope this helped.
Actually I don't think that's very accurate and I can prove it. When I got my 8 giga byte ipod touch it had 7 giga bytes. This is because of the preloaded stuff. Also it just recently turned to orange space. Also whenever I delete something no space frees up. It just turns to orange too. And it is extremely improbable to accidently have exactly 0 kb of space left. I think this proves that orange space is ghost space.
Anyway back on topic. Can anyone answer any of the 3 Questions up top?

After fresh restore phone is unable to sync."Other" space and nothing else.

Before I restored my iPhone 4S I couldn't sync my phone on iTunes. When connected itunes shows the space in my phone was all "other". Nothing new was able to be synced. I have now restored my phone and tried to add the music portion back in. First there was an error about not having enough space even after the restore and it said I had 27GB free. Now there's only a small "other" bit and the rest is 27GB free. Every time I try to sync it or apply a setting it loads it and immediately stops and back to square one.

I had the same problem. I doubt it is the firewall software on your cpu but rather then one on the router itself. On your linksys control panel, go to applications and on the port list enter 3689 to 3689, enter the ip address for your appletv (you can get it from the apple tv or from the DHCP client list under the status tab on the router). Click enable then update. Or, you can simply disable the firewall on the security tab of the router but I would not recommend this. Even after updating, I had to unplug the apple tv to reboot it and then it worked fine.

Help, iPad's "other" space taking so much space!!!!!

I am writing this message because
I got my 16Gb wifi ipad about a month ago and I'm using it with great content.
However, for some reason the space in my iPad is decreasing and decreasing,
because the orange, "Other" space is increasing and increasing.
I remeber earlier on it was at zero but I dont understand why it keeps getting bigger....
Its taking up 4.54 Gbs right now... way more than any of the other categories.... and I cant think of anything that would be in the "other category"
Can anyone help me understand the situation??
Is it normal???
Is there anything I can do to get rid of the huge amount of "other"s?
I'm running out of space a problem which I wouldnt have if that other category didnt take up so much!!!!!!
Thank you for Reading...

I'm having the same problem...
Yesterday my other was a tiny little think slip of yellow that I never really took any notice of because it was so small and insignificant.
I downloaded a couple of movies last night and put them on, making sure that I had enough space to store it all (I only have a 14Gb iPad). I did, with all the Apps that I have on there (I have 5Gb of apps) and the films and everything else, I still had a nice 3 and bit gig left. I always like to leave a few gig free like that.
Anyway, I put the films on, checked the remaining space, and went to bed happily to watch a couple of movies.
Then I woke up this morning and updated a couple of apps, as I do every morning, and started with my day. Then I came to sync the iPad to the PC, and found that now, I only had about 400MB free!
The little yellow bar leapt from practically nothing at all to 2.6GB overnight.
I quickly removed the films to free up a little space but now I can't get rid of the yellow "Other" stuff. I tried to remove the apps that updated to see if it was those, but it wasn't. I tried soft resets, hard resets, emptying caches, getting rid of emails, talking to it nicely, offering it chocolate if it gives up its yellow barred secrets, but nothing...
Sort of taking a hammer to it and physically removing the yellow bar that is plaguing me, I'm all out of ideas!

IPod Classic not syncing or connecting, and full of orange "other".

I have a 120GB black classic iPod, and I received it as a Christmas present nearly 2 years ago.
I recently restored it, since I was already having troubles, and updated to iTunes 10. When I connect it to my computer, it will occasionally show up in "My Computer" as "Removable Disk L:" (I set it to L, since I named my iPod Levi. Laugh if you want).
However, when I click on it, Windows Explorer freezes up. I'm unable to reformat it through CMD, or through Disk Management. Disk Management freezes up, and CMD just can't find the drive itself.
When my iPod isn't connected, I go to the settings, and it says that 111GB are used, and it's full of the orange "Other"!
I have reset it, I have tried a different chord, computer, and USB port, I have restarted my computer, I have reinstalled iTunes (at least 4 times) and I've been trying to restore it. I've gotten errors saying my iPod needs to be reformatted to work with Windows... Don't you hate redundancy?
I have had this problem in the past, but that was only because of a corrupted music file.
I'm looking for help as to how to fix this problem, restore my iPod, and sync everything on to it again, only without having to fork out money for someone to do it, or tell me it can't be fixed.

Hi, welcome to Apple Discussions.
A few ideas for you to consider...
"Other" is the measure of used space on the iPod not taken up by Audio, Video & Photos. This includes the iPod's library and artwork plus any files you may have copied to your iPod in disk mode. The overhead for the library & artwork data is typically 1-2% of the size of the media, e.g. for 100Gb of Audio & Video expect to have around 1.5Gb of "Other". This information is needed for the iPod's operation and cannot be removed.
If you have significantly larger amounts of "Other", not related to files you've intentionally placed on the iPod, then these are probably disconnected copies of your media files or iPod libraries left over from failed sync operations. The only way to recover the space is to do a full restore.
If you have copies of all your media in your iTunes library this isn't a problem, but if you've been manually managing the content then I guess you'll want to try to recover the files from it first. See this post by Zevoneer on transferring files from the iPod to your computer. Some of the tools rely on the iPod having a healthy library which yours obviously doesn't however the manual method mentioned towards the end of the post would work.
<hr>
*Diagnostics Mode*
It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
<hr>
If the drive is essentially OK but iTunes isn't restoring it try Erase your iPod - The Super Fix for most iPod Problems. Basically a low level format of the iPod’s hard drive to try to get around whatever problems are stopping iTunes from restoring it properly.
<hr>
Once you've restored your iPod don't rush to dump all the data back exactly as it was before. I have found that lots of large or complex smart playlists can sometimes trigger constant reboots or dumping of the iPod's library. In addition, larger transfers can fail leaving data in an inconsistent state. Try this technique for populating the iPod in stages.
*Break up large transfers*
In iTunes select the menu item *File... New Smart Playlist*. Change the first drop-down box to Playlist, the next to is and the next to Music. Tick against *Limit to*, type in say 10, then change the drop-down to GB, and set the last drop-down to artist. When you click OK you can enter a name for the playlist, e.g. Transfer. Now sync this playlist to your iPod rather than your entire library. When the sync is complete modify the rule ( *File... Edit playlist* ) to increase the size by your chosen amount, then sync and repeat. You can experiment with different size increments, if it doesn't work just choose something a bit smaller until it works each time. Before long you should have all your music on your iPod. Once that's done you can move on to other media such as podcasts, videos, photos, playlists etc.
tt2

I deleted some of my text message histories to get rid of 'other' space (6.33 gb). They were gone from iMessage, but they still showed up in search, so they were still taking up space on my phone. I synced my iPhone (4s) but the messages are still there.

I deleted some of my text message histories to get rid of 'other' space (6.33 gb). They were gone from iMessage, but they still showed up in search, so they were still taking up space on my phone. I synced my iPhone (4s) with iTunes but the messages are still there. How can I get rid of these texts for good and have more space on my phone? 6.33 gb of other space is way too much, thats almost half of my overall available space (13.5 gb.) I don't want to reset my phone and lose all my other texts/ app progress/ photos. I do have backups, but when I restore from the backup the other space comes back along with everything else. What can I do to get rid of this other space and the 'deleted' text messages? (I'm running iOS 6.1.3 if that helps)

But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync.

I had to do a restore on my PC, and therefore reinstall iTunes. Now that I have done so, my "other" space has increased to 6.50 GB for no reason, and I can no longer sync the same amount of music as previously. I have tried all the fixes I can find.

Everything used to fit. It was only after I removed the music to sync because this is considered a "new" library that the "Other" space appeared to this extent.

Since this first message, the "Other" space has increased exponentially. The first time, after the "restore", it increased to over 9 GB. Later, I tried a minor restore again, and now it's over 10 GB. I've seen someone suggest that text messages are to blame. If my text messages are suddenly taking up 4 GB of space, I think we've got bigger problems.

"Other files" growing after failed sync

Hi!
I got an iPhone 4 32 GB and before iOS 5 my "Other" category was always somewhere
between .4 and .7 GB and my free space was below 4GB.
After installing iOS5 on it that values didn't change much.
However when I tried my first iCloud Backup, I had to cancel it because
it would have taken > 8 hours.
That's probably when my "Other" category went to 1.5 GB.
I tried every suggestion that I found:
- turn off and on
- restore from backup
- setup as new iPhone and restore from backup
- stop syncing music and video, add one more music and start syncing again
which will replace all the music.
- reduce the iCloud backup below 600 MB and let the backup complete
Nothing did show any drastic improvement.
I still have an old ipod touch 1GB which I sync sometimes.
This got really no Other files at all.
Today I tried to add another game for my son to it.
It started syncing and suddenly "Other" grew to about the amount the
new game would have taken.
The new game wasn't compatible with a 1G so it didn't show up
on the touch at the end of the sync but the Other space remained occupied.
That's why I think that unsuccessful sync's will end up in Other
and stay there forever.
I tried to look for anything obviuos with iPhone explorer but
since it is not JBen I'll be out of look to find the garbage.
I'd appreciate any help I could get except:
- setup as new iphone and DON'T restore a backup.
Regards ... Franz

If all your music is in iTunes, you could try restoring your iPod, this will erase the hard drive, reload the software and put it back to default settings: Restoring iPod to Factory Settings
Alternatively if your iPod is set to update automatically then try this:
1. Connect your iPod
2. Disable "Show Album art" in iTunes>Edit>Preferences>iPod.
3. Syncronise the iPod with iTunes. (Disconnecting and then reconnecting your iPod will do the trick)
4. Re-enable "Show Album Art" in iTunes>Edit>Preferences>iPod.
5. Syncronise the iPod again.

IPhone 4 Sync Backup Creates Other Space

Ok I have been having this issue ever since I have gotten the iPhone 4. Its really irittating because my 4 is only 8GBs.
Everytime I connect my 4 to my computer, iTunes pops up and it syncs it and go throughs the steps of sync and backing up.
But when it does this, my other memory space goes up. Everytime I use my iPhone 4 then need to put mopre music or something it goes through that sycnhronization process and back up, which then makes my other space go up more. Now I only have 1.1GB of space left. I been having this problem and trying to figure out what is the problem. But when today I connect it I notice it goes up when backing up and all that. I have research alot of people have the same issue but its because of something else, or because they "Jailbreak It" which mines is not.
My iPhone 4 is on the latest ios5 which is 5.1.1. Can anyone help me figure this out. Because Apple hasn't address this little problem.
Much help please.

A simple search would have revealed the resolution and it has nothing to do with jailbreaking.
"Other" growing is normal, but it should only really be around 300mb to 1GB depending on the apps and what data they store. Anything larger than that may indicate corruption.
Start by restoring from backup, if it does not shrink "Other" restore as new.

Is there any way to easily delete "other" space on my iPad?

I keep having problems with "other" space on my iPad. My 64GB iPad is always running close to capacity, and often when I try to sync too much data, the sync fails and I end up left with some corrupt files that become the infamous "other" space you can see in iTunes.
Recently, I tried to clear up space on my iPad, and deleted all photos (including 2.7GB of photo stream).
I had about 5Gb of "other" space, so I figured it was time for a painful restore process that takes about 3-4 hours on my iPad.
Before doing the "restore", I did one last sync.
After the restore was done, the "other" space was gone, but at the same time I found that some of the clean ups I had done were lost. Photostream was still enabled and was still using up 2.7GB of space.
I disabled Photostream, and to my annoyance, the 2.7GB of space taken up by the photos disappeared, but it simply moved from the "Photos" category over to the "Other" category. Sigh!
I don't want to do another restore again, but I would really like to reclaim that 2.7GB of space.
Is there any way besides dong another restore? Rebooting didn't help.
Ron

How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

What is the normal amount of GB of Other Space for a new 32 GB Ipod touch 5 Generation with iOS 6.1.3? Also, will iOS 7 slow down/drain the battery of my device?

My Other storage space was at 2.84 GB after i loaded all my music/apps onto a recently purchased 32 GB Ipod touch 5 Generation with iOS 6.1.3. Resetting the settings and removing the music and apps did not help reduce the Other space. I restored to a backup and got my Other storage space down to almost 400 MB. When I started syncing music it grew 500-ish MB. Each time I sync, the Other grows a bit more. This is really irritating.
The official listed available GB on my 32 GB is 28.22 GB (not including Other), so now I am irritated knowing that this Other is taking up my space when I didn't even have 32 GB of free space to begin with. So 28.22 - 2.84GB = 25.38 GB.
I want to restore to a new device to see if that helps, but do not want to upgrade to i0S7. Is there any way to do this?
If I upgrade to i0S 7 I am worried it might slow my ipod or drain the battery faster. Will it do that? The ipod is expensive and I dont want it to go downhill and obsolete on me because it can't handle a better operating system.

Less than 1 1/5 GB is normal. It does grow with time.
What is the Other on my iPhone and How to Remove It

Unable to sync my replacement 7th generation Ipod Nano. Previous nano had no issue. Both Win7 and Win8 Pc's fail sync. I am an admin on both machines.

I don't know why my new 7th Generation Ipod fails sync diags on both Win7 and Win8 computers. I am an admin on both machines. The computer sees the device, but ITunes does not, but yet I can eject the ipod.

Hello Dee Nano.
It sounds like your iPod nano is recognized by your PCs, but it isn’t recognized by iTunes. Try the suggestions in the article linked below, they will resolve most issues like this.
iPod: Appears in Windows but not in iTunes
Cheers!
-Jason

How do I free up 'Other' Space on my iPod Touch?

So I just bought an 8GB iPod Touch 4 today, and while syncing my music and downloading apps, I noticed there was a chunk of space called "Other" on my iPod (Shows in iTunes) That takes up a large 0.9 GB. Since my iPod is an 8GB and I want to keep the space as open as possible, I did short research on how I could get rid of this. The only thing I found was http://ipodtoucher55.blogspot.com/2009/01/free-up-other-space.html .
So I have a few questions:
1. Can anyone confirm that this method still works? The article was posted in 2009, and I am wondering if it is outdated and won't work.
2. Step 3 on the page says "Click on the Sync button in the bottom right corner, don't cancel the backup." I click "Sync" in the bottom right corner, it loads something for a second, then nothing happens. Is this normal? If I follow the rest of the steps, will my Apps still be there?
3. Are there any other methods that I could use to free up "Other" space? I want to keep all my apps (I can put my music/videos back in later) because I paid money for them, and I'm scared I might lose them if I do something wrong.
Thanks in advance for your help, as you can see I'm still figuring things out >.<

1. Yes, all those methods will still work for your device.
2/3. To make sure all of your apps are synced on to your computer, disconnect your device from your computer. Then look on the Applications page of iTunes, if they are there, that means that all of your paid apps have been backed up on to your computer and you are safe to restore.

I found the answer to "other space" !!

For years I have been reading forums and trying to figure out how to get rid of the "other" space that was taking up 2+ gigs on my phone. Today, just for the heck of it, I uploaded almost all of the video and photos from my iPhone 5s up to my iMac. All that I have left on my iPhone is 39 photos. I did a sync with iTunes and my other is nearly GONE. When I mouse over it, it says 422.3 mb, but the yellow space is so small, that the word "other" doesn't even show up.
So rather than go through the mess of restoring your phone, try the above. Apparently if you keep a lot of photos and videos, you are going to get the "other" with it. I am so excited. Yay! I will continue to use photo and video, but at least I know now, that when "other" gets out of control, I can store the photos/video somewhere else and reclaim my phone.

Other storage is for other types of data that iTunes can't display and manage for you. Like application settings. Your operating system. Etc.

Ipad "other space" from a third party app

i have downloaded a third party app (torrent) but to no avail it doesn't play the movie that i have downloaded, even worse it took up "other" space when I tried opening it on VLC and File Manager but when i browsed on SETTINGS>General>Usage it did not use the memory for VLC and File Manager, I deleted the third party app but the other space remains, is there any way to free that space without doing a reset 'cause I haven't done any backups (itunes and icloud) or sync since i got my ipad.

Do not call the number.
Double tap the Home button, then swipe upwards on the Safari preview.
Go to Settings - Safari - Clear History.
Restart Safari.

Failed sync, orange other space

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