Failed sync tests - what can I do?
A couple of weeks ago I went to use my iPod and, strangely enough, it told me everything was empty. It said that I no longer had anything that I'd put on it, however after looking in the "About" section of my 80GB iPod Classic it read as though it had 60GB used - all in the "other" section.
This problem had just happened to my dad so I knew to try the 5R's... the only problem is, my iPod won't sync with my omputer anymore!
When I plug it in it'll charge as my computer recognizes it, however after running a diagnostics report I received this message:
**** iPhone/iPod Touch Sync Tests ****
**No iPhone or iPod found.
What should I do?! I can't restore it if it won't sync...
How can I reestablish a connection?
If the drive letter change doesn't work, there should be a way to manually reset the iPod from it's own interface.
Since yours is an iPod classic, you can do this by holding down the "menu" and "enter" (middle button) buttons simultaneously until the apple logo appears on the screen.
I don't know why it'd be metioning, "Phone/iPod Touch Sync Tests ****," seeing how yours, like mine is a classic.
Btw, you can restore it if it doesn't sync. Often, iTunes will automatically let you do so when it can't access certain info about the unit. As long as iTunes can tell it's an iPod of some sort, then it should be able to restore it. It's too bad they stopped use of the iPod utility, separate from iTunes. You used to be able to wipe the whole thing with a windows or mac utility and restore it from there, but I've had problems with trying to do that with the built-in itunes version. Dumbing down the interface like that just makes it harder to troubleshoot.
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Do this:
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