Failed to Activate Trial Version of MS Vision 2013 (Professional)

Hi, I have been trying for hours to activate a trial version of MS Visio on my PC. I have Windows 8.1 and the University version of Office 365. The product downloaded and installed properly, but when I put in the e-mail associated with the product it gives
me an error message (see screenshot below). The e-mail address associated with the product is an "@icloud.com" e-mail so I wonder if this has anything to do with it? I tried to create a new alias and use a different e-mail and that didn't work either. Or,
if I need to contact a University administrator to help? I bought this version of MS Office at Best Buy, so I don't know who I need to contact or how to get around this error. What is it about the University version that seems to create problems when trying
to install new programs? I had a similar issue when I bought MS Project although it wouldn't install and with Visio it is fully installed, but I just can't activate it. Thanks for your advice and time.

Hi,
According to your description, let me explain this scenario:
If we have installed Office 365 University version, we have signed in Office with a Microsoft account. This account has an Office 365 subscription, but it not includes the Visio 2013, thus, we get the error message:"The products we found in
your account cannot be used to activate Visio".
To workaround the issue, we don't activate the product using your account credentials. Please enter your product key manually to activate Visio 2013 copy.
Open Control Panel and click on Programs and Features icon >Right Click on Microsoft Visio
 >Enter a Product Key > Type your 25-characters product key and click on Continue button.
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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