Failed to connect to VMware web service: Invalid keystore

Hi,
We have a CPO 2.3.1 that refuses to connect to vCenter (see log extract at the end of the post).
We recently changed our vCenter server (part of an update to 5.1).
We tried following workarounds:
remove and add all platform elements from the portal using SE services
re import automation packs (the 4 from the Starter Edition v2.3.1.38)
re set the keystore password
No change at all...
Would you have a clue on how to correct that?
Thank you.
Regards,
Pierre
||235|2012/10/02 15:46:21.667|6072||||WCF: <TraceRecord xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord" Severity="Error"><TraceIdentifier>http://msdn.microsoft.com/en-US/library/System.ServiceModel.Diagnostics.TraceHandledException.aspx</TraceIdentifier><Description>Handling an exception.</Description><AppDomain>Tidal.Automation.Server.exe</AppDomain><Exception><ExceptionType>Tidal.Scheduler.Common.Communications.CommunicationException, Tidal.Scheduler.Common, Version=2.3.0.0, Culture=neutral, PublicKeyToken=fba593b23cf207cd</ExceptionType><Message>The attempt to connect to (VMware vCenter Server (603)@VMware vCenter Server (603)) has failed due to following error: Failed to connect to VMware web service: Invalid keystore.</Message><StackTrace>   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation, TargetConfiguration target, RuntimeUserConfiguration runtimeUser)
   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.&lt;&gt;c__DisplayClass1c.&lt;PerformServerAssistedOperation&gt;b__1b(IAdapter adapter)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction, Int32 remainingRetries)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.AdapterSystem.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Server.WebService.AdapterService.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at SyncInvokePerformServerAssistedOperation(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&amp; outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)</StackTrace><ExceptionString>Tidal.Scheduler.Common.Communications.CommunicationException: The attempt to connect to (VMware vCenter Server (603)@VMware vCenter Server (603)) has failed due to following error: Failed to connect to VMware web service: Invalid keystore.
   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation, TargetConfiguration target, RuntimeUserConfiguration runtimeUser)
   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.&lt;&gt;c__DisplayClass1c.&lt;PerformServerAssistedOperation&gt;b__1b(IAdapter adapter)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction, Int32 remainingRetries)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.AdapterSystem.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Server.WebService.AdapterService.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at SyncInvokePerformServerAssistedOperation(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&amp; outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)</ExceptionString></Exception></TraceRecord>
||236|2012/10/02 15:46:21.667|6072||||An exception that was not of type RhapsodyException was caught while a webmethod call was being made. This exception has been caught and genericized.
||237|2012/10/02 15:46:21.667|6072||||EXCEPTION (Tidal.Scheduler.Common.Communications.CommunicationException): The attempt to connect to (VMware vCenter Server (603)@VMware vCenter Server (603)) has failed due to following error: Failed to connect to VMware web service: Invalid keystore.
Stack Trace:   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation, TargetConfiguration target, RuntimeUserConfiguration runtimeUser)
   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.<>c__DisplayClass1c.<PerformServerAssistedOperation>b__1b(IAdapter adapter)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction, Int32 remainingRetries)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.AdapterSystem.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Server.WebService.AdapterService.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at SyncInvokePerformServerAssistedOperation(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

You have an invalid keystore file because the HTTPS certification has changed. You need to delete the old keystore file and restart the CPO server and then reconnect/run something against vCenter.
There is also a possibility for Adatper Host Framework/java issues that I have seen commonly.
If you need more help, you'll need to open a TAC case with your services contract please. We normally try to not troubleshoot logs on the forums.
-Shaun Roberts
CIAC/CPO Support Team Lead
[email protected]

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