Failed to convert using AdobePDF online
I have a 9MB file that everytime I try to convert it to Excel it states "Failed to be converted using AdobePDF online". Any suggestions
Try disabling the OCR function and converting your file again. Instructions can be found here: http://forums.adobe.com/docs/DOC-3062
If your document is several hundred (or thousand) pages, it may simply be timing out. Disabling the OCR process should greatly help in instances like this.
Similar Messages
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"Failed to convert using Adobe Export PDF"
for the past 24 hours, I've been attempting to convert a PDF to DOC but I keep getting "Failed to convert using Adobe Export PDF" Please help. I've logged in via the website and the convert tool, yet I still get the same message.
Thanks in advanceHello EPcommute
We aplogize for the inconvenience, it could be a temporary glitch. Request you to try after some time.
~Deepak -
How do I get it to convert?
Hi JC Schochet,
Do other files convert without error? How complex is the file that you're trying to convert (even when files are well within the file size limit of 100 MB, complexity can cause the ExportPDF service to time out before it converts the entire file).
Here are some things to try:
Move files in the root folder of your Acrobat.com account into a subfolder, and then try again.
Clear the browser cache.
Try a different web browser.
Disable OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community
Please let us know how it goes.
Best,
Sara -
"file failed to be converted using Adobe ExportPDF online"
I have been getting errors for about a week when trying to convert a PDF to a word document. In Acrobat I get the error "File failed to be converted using Adobe ExportPDF Online" and when online using ExportPDF I get a conversion failure.
Please help.Hi PeterChick,
Does it occur with all files or a specific file?
Are you trying to convert from within Reader or from Browser?
If from Reader then make sure you are signed in within Reader, also try updating Reader to the latest v11.0.09 and check.
If from Browser then have you checked with a different browser if possible?
Regards,
Florence -
Can't convert file keeps coming up with message "file failed to be converted using Adobe ExportPDF online.
Hi Dude291,
I'm sorry that you're having trouble with ExportPDF. Can you please tell me a bit more about what's going on, so we can get to the bottom of the issue?
What browser are you using? Have you tried clearing the browser cache?
Are you converting from within Reader, or directly via the ExportPDF website?
Are you able to convert other files? Or is the error specific to this one file?
How large or complex is the file that you're trying to convert?
Are you accessing ExportPDF from a networked computer that may have firewall/proxy settings that are limiting access to the Internet?
I think that's good for starters. Please get back to us with some detail about the problem and we will see what we can do.
Best,
Sara -
Can I find some help about why my Adobe online service suddenly start giving me an error message that says FILE FAILED TO BE CONVERTED USING ADOBE EXPORT PDF ONLINE?
Are you trying to convert through Adobe Reader (what version?), or directly at the https://cloud.acrobat.com/exportpdf website?
[topic moved to Acrobat.com Services forum] -
Rec'd error msg "File failed to be converted using Adobe Export PDF online"
Rec'd error msg "File failed to be converted using Adobe Export PDF online" when attempting to save a .PDF as a .DOC
Are you trying to convert through Adobe Reader (what version?), or directly at the https://cloud.acrobat.com/exportpdf website?
[topic moved to Acrobat.com Services forum] -
Having trouble using ExportPDf message file failed to be converted using Adobe ExportPDF online
need help
file failed to be converted using Adobe ExportPDF onlineHi PeterChick,
Does it occur with all files or a specific file?
Are you trying to convert from within Reader or from Browser?
If from Reader then make sure you are signed in within Reader, also try updating Reader to the latest v11.0.09 and check.
If from Browser then have you checked with a different browser if possible?
Regards,
Florence -
Used the online converter to convert to word doc. how do i now edit the document.
how do i edit a document that i converted from pdf to word using the online converter
If it's now a Word file, open it and edit it in Word. Help under the Help menu in Word.
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Just purchased a license and all was going swimmingly when all of a sudden this happened.
I've managed to convert 4 out of 5 pdf's to docx. The error message pops up with no suggestion
as to what went wrong so all I can do is click ok and stare blanky at the screen. Any ideas out
there? Thanks is advance.Hi David,
Thank you for responding.
I exported each page of the brochure individually and that worked. Unfortunately, some of the items appeared to be corrupt when opened in Word.
If you would like to have a look I could send the pdf.
Regards,
Miren
Date: Fri, 20 Jan 2012 11:07:16 -0700
From: [email protected]
To: [removed by moderator]
Subject: Re: Error-"File failed to be converted using Adobe ExportPDFonline"........??? Error-"File failed to be converted using Adobe ExportPDFonline"........???
Re: Error-"File failed to be converted using Adobe ExportPDFonline"........??? created by dave_m_k in Adobe ExportPDF - View the full discussion
Good day,
Are you still encountering this problem? I've not heard of this behavior that you're describing, but hopefully we can get to the bottom of what's happening.
Kind regards,
David
Acrobat Community Manager
Adobe Systems
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Error-"File failed to be converted using Adobe ExportPDFonline"........???
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Start a new discussion in Adobe ExportPDF by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
We converted a flash online course for iPad use. It works well on iPad2 5.1 but not on iPad2 OS 6. The player screen is reduced to half the size. Any help?? Thanks.
We converted a flash online course for iPad use. It works well on iPad2 5.1 but not on iPad2 OS 6. The player screen is reduced to half the size. Any help?? Thanks.
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ExportPDF failed to convert to MS Word
I am using Export PDF and I am getting an error message: File failed to be converted using Adobe ExportPDF online." Is there a maximum file size that can be converted?
Wrong user forum. You'll want the acrobat.com user forum which umbrellas the online subscription services such as ExportPDF.
Document Cloud PDF services
Be well... -
Failed to convert error message
When trying to convert pdf to msword get error "failed to be converted using Adobe ExportPDF online. any reasons why? Adobe doesn't seem to honor the 90 day help promise
Hi
We are trying to resolve this issue on our side, we will have a fix available soon.
As a workaround, can you please try these conversion using Web UI https://exportpdf.acrobat.com/SignIn.html?
Thanks
-sarabjit -
Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {8140112A-43D0-41D6-8B36-BE146C811173}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address: 10.5.7.196
Subnet Mask: 255.255.0.0
Default Gateway: 10.5.0.1
DHCP Enabled: Yes
DHCP Server: 172.18.255.2
Lease Obtained: Tue Apr 23 10:14:40 2013
Lease Expires: Tue Apr 23 22:14:40 2013
DNS Servers: 121.97.59.7
121.97.59.2
121.97.59.3
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.
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I have a table-valued function that run in sql 2005 and when try to execute in sql 2008 r2, return the next "Conversion failed when converting date and/or time from character string".
USE [Runtime]
GO
/****** Object: UserDefinedFunction [dbo].[f_Pinto_Graf_P_Opt] Script Date: 06/11/2013 08:47:47 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
CREATE FUNCTION [dbo].[f_Pinto_Graf_P_Opt] (@fechaInicio datetime, @fechaFin datetime)
-- Declaramos la tabla "@Produc_Opt" que será devuelta por la funcion
RETURNS @Produc_Opt table ( Hora datetime,NSACOS int, NSACOS_opt int)
AS
BEGIN
-- Crea el Cursor
DECLARE cursorHora CURSOR
READ_ONLY
FOR SELECT DateTime, Value FROM f_PP_Graficas ('Pinto_CON_SACOS',@fechaInicio, @fechaFin,'Pinto_PRODUCTO')
-- Declaracion de variables locales
DECLARE @produc_opt_hora int
DECLARE @produc_opt_parc int
DECLARE @nsacos int
DECLARE @time_parc datetime
-- Inicializamos VARIABLES
SET @produc_opt_hora = (SELECT * FROM f_Valor (@fechaFin,'Pinto_PRODUC_OPT'))
-- Abre y se crea el conjunto del cursor
OPEN cursorHora
-- Comenzamos los calculos
FETCH NEXT FROM cursorHora INTO @time_parc,@nsacos
/************ BUCLE WHILE QUE SE VA A MOVER A TRAVES DEL CURSOR ************/
WHILE (@@fetch_status <> -1)
BEGIN
IF (@@fetch_status = -2)
BEGIN
-- Terminamos la ejecucion
BREAK
END
-- REALIZAMOS CÁLCULOS
SET @produc_opt_parc = (SELECT dbo.f_P_Opt_Parc (@fechaInicio,@time_parc,@produc_opt_hora))
-- INSERTAMOS VALORES EN LA TABLA
INSERT @Produc_Opt VALUES (@time_parc,@nsacos, @produc_opt_parc)
-- Avanzamos el cursor
FETCH NEXT FROM cursorHora INTO @time_parc,@nsacos
END
/************ FIN DEL BUCLE QUE SE MUEVE A TRAVES DEL CURSOR ***************/
-- Cerramos el cursor
CLOSE cursorHora
-- Liberamos los cursores
DEALLOCATE cursorHora
RETURN
ENDYou can search the forums for that error message and find previous discussions - they all boil down to the same problem. Somewhere in your query that calls this function, the code invoked implicitly converts from string to date/datetime. In general,
this works in any version of sql server if the runtime settings are correct for the format of the string data. The fact that it works in one server and not in another server suggests that the query executes with different settings - and I'll assume for
the moment that the format of the data involved in this conversion is consistent within the database/resultset and consistent between the 2 servers.
I suggest you read Tibor's guide to the datetime datatype (via the link to his site below) first - then go find the actual code that performs this conversion. It may not be in the function you posted, since that function also executes other functions.
You also did not post the query that calls this function, so this function may not, in fact, be the source of the problem at all.
Tibor's site
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