Failed to create application in planning 9.2.1

Dear all,
I'm installing planning 9.2.1, and failed to create new planning application in planning desktop.
Error message is:
IHspAppAssistantACM_SaveAppAssistant() Error
Unable to Create application FirstApp.
Error Number: 2147024891"
Error in HspEventLog.log:
Information*16*admin*04/27/11 14:51:53*CHspDataSourceImp.cpp*Line 479*CreateApplication: Creating Essbase application*
Information*16*admin*04/27/11 14:52:05*CHspDataSourceImp.cpp*Line 537*CreateApplication: Creating new schema*
Information*16*admin*04/27/11 14:52:25*CHspDataSourceImp.cpp*Line 616*CreateApplication: Initializing schema*
Information*16*admin*04/27/11 14:52:28*CHspDataSourceImp.cpp*Line 684*CreateApplication: Creating plantypes*
Information*16*admin*04/27/11 14:52:28*CHspDataSourceImp.cpp*Line 796*CreateApplication: Creating application owner user*
Information*16*admin*04/27/11 14:52:28*HspCSS.cpp*Line 166*Failed to authenticate user, CSSAuthenticationExceptionJNI exception*
Error in event viewer:
Error 16; admin; 04/27/11 14:51:49; CHspDSSQL.cpp; Line 217; Version & Release not found
In my system,
Dcom user: admin/password
Shared service admin: admin/password
in the last step of creating application, input: admin/password
May I ask if any expert encounter this problem before and if there is any solution?
Any comment is appreciated.
Thanks,
Xinying

Well the error points to an issue with the account being used, are you sure you can log into hyperion products using the same password
At the last stage when you enter the username/password make sure you clear out any username in the input box and enter only the username.
I take it you have been able to create planning applications before?
Cheers
John
http://john-goodwin.blogspot.com/

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