Failed to initalize vbox in Photoshop Elements 2.0
I am trying to put my old version of Photoshop Elements onto my new laptop computer. However, I cannot install the program, nor open it, because when I try I receive the error message "Failed To Initialize Vbox!" I have the serial number, but cannot find a way to start the program.
Any help would be fantastic! Thank you for all of your hard work,
-nick
This might resolve the issue you having:
-www.computing.net/answers/windows-95/failed-to-initialize-vbox/101922.html
-http://inetexplorer.mvps.org/data/vbox.htm
-Garry
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Error "Installer Failed to Initialize" | Install desktop application | Windows
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Installation of Photoshop Elements 12 fails on Win 8.1, 64bit
Hello.
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02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | START - Installer Session
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | RIBS version: 7.0.0.108
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | Win OS version: 6.2.0.0 64 bit Type: 1
02/08/14 11:47:12:824 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Total Timer]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK: Single instance running
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK : Credentials
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Load Deployment File
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | CHECK : Another Native OS installer already running
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Create Required Folders
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Assuming install mode
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Looking up install source path
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Sync Media DB ...
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Sync Media DB]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Pre check media db sync
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | End of Pre check media db sync. Exit code: 0
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Sync Media DB] took 174.577 milliseconds (0.174577 seconds) DTR = 1260.19 KBPS (1.23065 MBPS)
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Ready to initialize session to start with ...
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [CreatePayloadSession]
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Updated source path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller
02/08/14 11:47:12:825 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:12:826 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:12:826 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:12:827 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:12:827 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:12:828 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:12:828 | [INFO] | | OOBE | DE | | | | 7824 | Updating media info for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:12:829 | [INFO] | | OOBE | DE | | | | 7824 | Type: 1, Volume Order: 1, Media Name: PSE 12
Path: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:12:829 | [INFO] | | OOBE | DE | | | | 7824 | -------------------- END - Updating Media Sources - END --------------------
02/08/14 11:47:12:838 | [INFO] | | OOBE | DE | | | | 7824 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/08/14 11:47:12:838 | [INFO] | | OOBE | DE | | | | 7824 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | ______ Verify Dependency Subscribers ______
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: 2 (1,1)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
02/08/14 11:47:12:844 | [INFO] | | OOBE | DE | | | | 7824 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "deploymentFile" to: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\deploy\PSE12STIInstaller.install.xml
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "installSourcePath" to: E:\Adobe Photoshop Elements 12\ElementsSTIInstaller
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Setting property "mode" to: silent
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Overwrite property "INSTALLDIR" to: C:\Program Files\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Overwrite property "mode" to: silent
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Found payload actions:
02/08/14 11:47:12:845 | [INFO] | | OOBE | DE | | | | 7824 | Deciding what installer mode to use...
02/08/14 11:47:12:849 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN Setting requested payload actions
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is none
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: false
02/08/14 11:47:12:850 | [INFO] | | OOBE | DE | | | | 7824 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is install
02/08/14 11:47:12:851 | [INFO] | | OOBE | DE | | | | 7824 | END Setting requested payload actions
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | Collected advanced path check information for INSTALLDIR
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is a well-formed path
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is not the root path
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is on a local volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is on a writable volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR is not on a case sensitive volume
02/08/14 11:47:12:860 | [INFO] | | OOBE | DE | | | | 7824 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Unordered operations
02/08/14 11:47:15:403 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:404 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Ordered operations
02/08/14 11:47:15:586 | [INFO] | | OOBE | DE | | | | 7824 | Payloads passed preflight validation.
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Call PreSession Custom Hook
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Unordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation install
02/08/14 11:47:15:590 | [INFO] | | OOBE | DE | | | | 7824 | END InstallOperationsQueue Ordered operations
02/08/14 11:47:16:280 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:16:281 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}]
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | Installer Operation: PayloadInstaller
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:16:288 | [INFO] | | OOBE | DE | | | | 6852 | Request to install payload
02/08/14 11:47:16:292 | [INFO] | | OOBE | DE | | | | 6852 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:39:210 | [INFO] | | OOBE | DE | | | | 6852 | Extracting assets complete. Number assets: 1
02/08/14 11:47:39:211 | [INFO] | | OOBE | DE | | | | 6852 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:43:317 | [INFO] | | OOBE | DE | | | | 6852 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\AdobeCameraRawProfile8.0All\Install.db
02/08/14 11:47:43:576 | [INFO] | | OOBE | DE | | | | 6852 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:47:43:991 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:43:991 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 27710.6 milliseconds (27.7106 seconds) DTR = 12634.5 KBPS (12.3383 MBPS)
02/08/14 11:47:44:484 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data - Action: Add driver entry
02/08/14 11:47:44:485 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
02/08/14 11:47:44:887 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:45:011 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
02/08/14 11:47:45:011 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:47:45:720 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:45:721 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | Installer Operation: PayloadInstaller
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:45:725 | [INFO] | | OOBE | DE | | | | 7856 | Request to install payload
02/08/14 11:47:45:728 | [INFO] | | OOBE | DE | | | | 7856 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:47:614 | [INFO] | | OOBE | DE | | | | 7856 | Extracting assets complete. Number assets: 1
02/08/14 11:47:47:615 | [INFO] | | OOBE | DE | | | | 7856 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:47:641 | [INFO] | | OOBE | DE | | | | 7856 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All\Install.db
02/08/14 11:47:48:546 | [INFO] | | OOBE | DE | | | | 7856 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:47:49:042 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:49:042 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 3320.18 milliseconds (3.32018 seconds) DTR = 7658.62 KBPS (7.47912 MBPS)
02/08/14 11:47:50:147 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:53:357 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
02/08/14 11:47:53:357 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:47:54:046 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:54:047 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | Installer Operation: PayloadInstaller
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:54:052 | [INFO] | | OOBE | DE | | | | 6744 | Request to install payload
02/08/14 11:47:54:060 | [INFO] | | OOBE | DE | | | | 6744 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:55:882 | [INFO] | | OOBE | DE | | | | 6744 | Extracting assets complete. Number assets: 1
02/08/14 11:47:55:883 | [INFO] | | OOBE | DE | | | | 6744 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:55:927 | [INFO] | | OOBE | DE | | | | 6744 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\ElementsCameraRaw8.0All-x64\Install.db
02/08/14 11:47:56:546 | [INFO] | | OOBE | DE | | | | 6744 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:47:56:770 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:56:770 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 2723.01 milliseconds (2.72301 seconds) DTR = 9968.39 KBPS (9.73475 MBPS)
02/08/14 11:47:57:262 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:57:822 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
02/08/14 11:47:57:823 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:47:57:906 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for pre-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:57:906 | [INFO] | | OOBE | DE | | | | 7824 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | Installer Operation: PayloadInstaller
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:57:910 | [INFO] | | OOBE | DE | | | | 6928 | Request to install payload
02/08/14 11:47:57:913 | [INFO] | | OOBE | DE | | | | 6928 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:47:58:090 | [INFO] | | OOBE | DE | | | | 6928 | Extracting assets complete. Number assets: 1
02/08/14 11:47:58:091 | [INFO] | | OOBE | DE | | | | 6928 | Beginning installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Evaluating condition# 1(Seq 1)
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Condition failed(Seq 1)
02/08/14 11:47:58:093 | [INFO] | | OOBE | DE | | | | 6928 | Completing installation for payload at E:\Adobe Photoshop Elements 12\ElementsSTIInstaller\payloads\PSE12STIInstaller\Install.db
02/08/14 11:47:58:474 | [INFO] | | OOBE | DE | | | | 6928 | UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:47:58:711 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:47:58:711 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 805.066 milliseconds (0.805066 seconds) DTR = 49.6854 KBPS (0.0485209 MBPS)
02/08/14 11:47:59:070 | [INFO] | | OOBE | DE | | | | 7824 | User specified overrideFile:
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | Calling the custom action code for post-install for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:47:59:167 | [INFO] | | OOBE | DE | | | | 7824 | No operation. We're done:
02/08/14 11:47:59:169 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data - Action: Remove driver entry
02/08/14 11:47:59:171 | [INFO] | | OOBE | DE | | | | 7824 | Updating driver data successful. Driver entry was added. ARP estimated size 405150KB
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Successfully installed 4 components:
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - PSE12 STI Installer
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Photoshop Camera Raw for Elements 12 (64 bit)
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Camera Profiles Installer
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | - Photoshop Camera Raw for Elements 12
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Total components repaired: 0
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Total components removed: 0
02/08/14 11:48:01:356 | [INFO] | | OOBE | DE | | | | 7824 | Call PostSession Custom Hook
02/08/14 11:48:01:358 | [INFO] | | OOBE | DE | | | | 7824 | :: END TIMER :: [Total Timer] took 48960.3 milliseconds (48.9603 seconds) DTR = 8218.17 KBPS (8.02555 MBPS)
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | Exit Code: 0 - No error.
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | END - Installer Session
02/08/14 11:48:02:359 | [INFO] | | OOBE | DE | | | | 7824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | START - Installer Session
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | RIBS version: 7.0.0.108
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Win OS version: 6.2.0.0 64 bit Type: 1
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Total Timer]
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK: Single instance running
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK : Credentials
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Load Deployment File
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | CHECK : Another Native OS installer already running
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Create Required Folders
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Assuming uninstall mode
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Lookup for master payload
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | Ready to initialize session to start with ...
02/08/14 11:49:50:373 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [CreatePayloadSession]
02/08/14 11:49:50:381 | [INFO] | | OOBE | DE | | | | 2052 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
02/08/14 11:49:50:381 | [INFO] | | OOBE | DE | | | | 2052 | ----------------- CreatePayloadSession: machine is x64 ---------------
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | ______ Verify Dependency Subscribers ______
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: 1 (0,2)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: 2 (1,1)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: 2 (1,1)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: 3 (2,0)
02/08/14 11:49:50:399 | [INFO] | | OOBE | DE | | | | 2052 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Ignoring deployment input for the INSTALLDIR: marked as fixed
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "deploymentFile" to: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller\PSE12STIInstaller.remove.xml
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "driverAdobeCode" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Setting property "mode" to: silent
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "INSTALLDIR" to: C:\Program Files\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "mediaSignature" to: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Overwrite property "mode" to: silent
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Found payload actions:
02/08/14 11:49:50:402 | [INFO] | | OOBE | DE | | | | 2052 | Deciding what installer mode to use...
02/08/14 11:49:50:405 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN Setting requested payload actions
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is remove
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Selection of payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is forbidden by the policy. Reason: Free payload
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} is none
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is none
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Value returned on lookup of payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is: true
02/08/14 11:49:50:406 | [INFO] | | OOBE | DE | | | | 2052 | Action string for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is none
02/08/14 11:49:50:407 | [INFO] | | OOBE | DE | | | | 2052 | END Setting requested payload actions
02/08/14 11:49:50:407 | [INFO] | | OOBE | DE | | | | 2052 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE12STIInstaller
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Unordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:140 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Ordered operations
02/08/14 11:49:53:152 | [INFO] | | OOBE | DE | | | | 2052 | Payloads passed preflight validation.
02/08/14 11:49:53:152 | [INFO] | | OOBE | DE | | | | 2052 | Call PreSession Custom Hook
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Unordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Unordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | BEGIN InstallOperationsQueue Ordered operations
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: with operation remove
02/08/14 11:49:53:155 | [INFO] | | OOBE | DE | | | | 2052 | END InstallOperationsQueue Ordered operations
02/08/14 11:49:53:157 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:53:160 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}]
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | Installer Operation: PayloadUninstaller
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:53:162 | [INFO] | | OOBE | DE | | | | 5584 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:286 | [INFO] | | OOBE | DE | | | | 5584 | Effective AdobeCode for: {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} is {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:287 | [INFO] | | OOBE | DE | | | | 5584 | Uninstalling payload
02/08/14 11:49:55:290 | [INFO] | | OOBE | DE | | | | 5584 | Payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:55:307 | [INFO] | | OOBE | DE | | | | 5584 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:49:55:308 | [INFO] | | OOBE | DE | | | | 5584 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}.db
02/08/14 11:49:55:308 | [INFO] | | OOBE | DE | | | | 5584 | Physical payload uninstall result:0
02/08/14 11:49:55:369 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:369 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{11F9A376-342F-4297-82DA-1F6EA8ED4B6B}] took 2208.15 milliseconds (2.20815 seconds) DTR = 3.62295 KBPS (0.00353803 MBPS)
02/08/14 11:49:55:373 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data - Action: Add driver entry
02/08/14 11:49:55:374 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data successful. Driver entry was added. ARP estimated size 0KB
02/08/14 11:49:55:590 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:55:955 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} return values 0:0
02/08/14 11:49:55:956 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload PSE12 STI Installer 12.0.0.0 {11F9A376-342F-4297-82DA-1F6EA8ED4B6B}
02/08/14 11:49:55:962 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:55:965 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}]
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | Installer Operation: PayloadUninstaller
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:55:967 | [INFO] | | OOBE | DE | | | | 4320 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:068 | [INFO] | | OOBE | DE | | | | 4320 | Effective AdobeCode for: {48808D2E-1636-4A97-8E3C-477ED8351707} is {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:068 | [INFO] | | OOBE | DE | | | | 4320 | Uninstalling payload
02/08/14 11:49:56:070 | [INFO] | | OOBE | DE | | | | 4320 | Payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:56:118 | [INFO] | | OOBE | DE | | | | 4320 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:49:56:126 | [INFO] | | OOBE | DE | | | | 4320 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{48808D2E-1636-4A97-8E3C-477ED8351707}.db
02/08/14 11:49:56:130 | [INFO] | | OOBE | DE | | | | 4320 | Physical payload uninstall result:0
02/08/14 11:49:56:168 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:168 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{48808D2E-1636-4A97-8E3C-477ED8351707}] took 202.911 milliseconds (0.202911 seconds) DTR = 135804 KBPS (132.621 MBPS)
02/08/14 11:49:56:303 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:56:461 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707} return values 0:0
02/08/14 11:49:56:462 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 (64 bit) 8.0.0.0 {48808D2E-1636-4A97-8E3C-477ED8351707}
02/08/14 11:49:56:467 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:471 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}]
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | Installer Operation: PayloadUninstaller
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:474 | [INFO] | | OOBE | DE | | | | 5428 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:611 | [INFO] | | OOBE | DE | | | | 5428 | Effective AdobeCode for: {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} is {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:611 | [INFO] | | OOBE | DE | | | | 5428 | Uninstalling payload
02/08/14 11:49:56:613 | [INFO] | | OOBE | DE | | | | 5428 | Payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:56:617 | [INFO] | | OOBE | DE | | | | 5428 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:49:56:622 | [INFO] | | OOBE | DE | | | | 5428 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}.db
02/08/14 11:49:56:626 | [INFO] | | OOBE | DE | | | | 5428 | Physical payload uninstall result:0
02/08/14 11:49:56:675 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:675 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{ACAC4D47-D696-4C5E-8A6E-5D3789865D19}] took 203.705 milliseconds (0.203705 seconds) DTR = 123100 KBPS (120.215 MBPS)
02/08/14 11:49:56:810 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:49:56:974 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19} return values 0:0
02/08/14 11:49:56:975 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Photoshop Camera Raw for Elements 12 8.0.0.0 {ACAC4D47-D696-4C5E-8A6E-5D3789865D19}
02/08/14 11:49:56:981 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for pre-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:56:986 | [INFO] | | OOBE | DE | | | | 2052 | ::START TIMER:: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}]
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | Installer Operation: PayloadUninstaller
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:49:56:989 | [INFO] | | OOBE | DE | | | | 936 | Session {11F9A376-342F-4297-82DA-1F6EA8ED4B6B} modify request for AdobeCode: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:57:390 | [INFO] | | OOBE | DE | | | | 936 | Effective AdobeCode for: {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} is {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:49:57:391 | [INFO] | | OOBE | DE | | | | 936 | Uninstalling payload
02/08/14 11:49:57:393 | [INFO] | | OOBE | DE | | | | 936 | Payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
02/08/14 11:49:57:397 | [INFO] | | OOBE | DE | | | | 936 | Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:50:04:900 | [INFO] | | OOBE | DE | | | | 936 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db
02/08/14 11:50:05:721 | [INFO] | | OOBE | DE | | | | 936 | Physical payload uninstall result:0
02/08/14 11:50:05:820 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:50:05:820 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Payload Operation :{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}] took 8834.27 milliseconds (8.83427 seconds) DTR = 40207.9 KBPS (39.2656 MBPS)
02/08/14 11:50:06:099 | [INFO] | | OOBE | DE | | | | 2052 | User specified overrideFile:
02/08/14 11:50:06:244 | [INFO] | | OOBE | DE | | | | 2052 | Successfully updated the csu inventory for Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} return values 0:0
02/08/14 11:50:06:245 | [INFO] | | OOBE | DE | | | | 2052 | Calling the custom action code for post-remove for payload Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}
02/08/14 11:50:06:251 | [INFO] | | OOBE | DE | | | | 2052 | No operation. We're done:
02/08/14 11:50:06:253 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data - Action: Remove driver entry
02/08/14 11:50:06:255 | [INFO] | | OOBE | DE | | | | 2052 | Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Total components installed: 0
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Total components repaired: 0
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | Successfully removed 4 components:
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - PSE12 STI Installer
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Photoshop Camera Raw for Elements 12 (64 bit)
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Camera Profiles Installer
02/08/14 11:50:08:367 | [INFO] | | OOBE | DE | | | | 2052 | - Photoshop Camera Raw for Elements 12
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | Restarting your computer is recommended:
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | In order to complete the installation, please restart the computer
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
02/08/14 11:50:08:368 | [INFO] | | OOBE | DE | | | | 2052 | Call PostSession Custom Hook
02/08/14 11:50:08:377 | [INFO] | | OOBE | DE | | | | 2052 | Begin cleaning up local media db.
02/08/14 11:50:09:600 | [INFO] | | OOBE | DE | | | | 2052 | Deleting local media db.
02/08/14 11:50:09:601 | [INFO] | | OOBE | DE | | | | 2052 | Done cleaning up local media db.
02/08/14 11:50:09:601 | [INFO] | | OOBE | DE | | | | 2052 | :: END TIMER :: [Total Timer] took 19257.1 milliseconds (19.2571 seconds) DTR = 21159 KBPS (20.6631 MBPS)
02/08/14 11:50:10:602 | [INFO] | | OOBE | DE | | | | 2052 | Uninstalling AAM
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | AAM Uninstall Status: 0 and 0
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | Exit Code: 0 - No error.
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | END - Installer Session
02/08/14 11:50:10:758 | [INFO] | | OOBE | DE | | | | 2052 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*Thank you very much.
I did uninstall Adobe Air, Adobe Reader XI and another Adobe product, rebooted, and after this the installation was possible with no problems! -
Photoshop Elements Update download continues to fail after at least 4 weeks.
Try downloading the updates from here:
windows
Adobe - Photoshop Elements : For Windows
mac
Adobe - Photoshop Elements : For Macintosh -
How to install Photoshop Elements 11 on Macbook Pro 10.8.3 after the installer failed to initialize
I tried several times to install Photoshop Elements 11 on my new Macbook Pro (10.8.3) but the installer failed to initialize and the Support Advisor inspection could not identify any issue. I went today to the Apple Store to get help and the Genius guy couldn't resolve the problem either. He told me to contact Adobe Support and he gave me an Adobe token number.
Does anyone knows how can I resolve this problem? Any help would be truly appreciate it!!!
Thanks a lot!!!http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
-
W7 CD of both Photoshop Element and Premiere Elements 12: Could get the Organizer of Photoshop installed and working but could not install the editor completely; Premiere Elements seemed to install OK but I was at the time only interested in using Photoshop so did not verify this. Read instructions in Troubleshoot Installation, and for convenience dragged the CD files to the C Drive. I then re-ran the installation process, which initially tries to uninstall the existing installation but this failed as it stated that some files were in use. I ended up uninstalling Premiere Elements because of the shared components but this made no difference. I used Windows Remove Programs tool but it stated that some files were in use so could not be removed. I used autoruns to search for and prevent from launching at Startup, all Adobe s/w, then searched for and tried to remove all Photoshop files but got the same message. I have subsequently discovered that I need to remove them in a specific order, next I ran CCleaner to clear the registry. Still the same problem, so tried the install from a Clean Boot. Same problem, the wording is currently Error 2343 Specified Path is empty. I re-installed Premiere Elements which appears again to be OK before try to re-install Photoshop Elements - the same error message appears. The Start search box finds 3 register entries for Photoshop but no files. The register entries date are from earlier installation attempts on different dates: cc_20141016_211910.reg ......_141008.reg .........._213127 Should these be manually deleted? Any other suggestions?
Thank you very much.
I did uninstall Adobe Air, Adobe Reader XI and another Adobe product, rebooted, and after this the installation was possible with no problems! -
Photoshop Elements 9 Editor Fails to Start?
Hey guys, Up until recently I was a Happy PS9 user up until a couple days ago when my PS9 failed to start. It appears with a message saying PSE9 has stopped working. I have tried deleting my preferences as well as reinstalling. however I do have the error log from windows here. I someone could tell me what is broken and how to fix it from this log that would be greatly appreciated. A quick response would be great also guys due to this being work related.
Error LOG:
Faulting application name: PhotoshopElementsEditor.exe, version: 9.0.0.0, time stamp: 0x4ca3884b
Faulting module name: PhotoshopElementsEditor.exe, version: 9.0.0.0, time stamp: 0x4ca3884b
Exception code: 0xc0000409
Fault offset: 0x00cc6532
Faulting process id: 0x16e0
Faulting application start time: 0x01cd4b4dfd693077
Faulting application path: C:\Program Files (x86)\Adobe\Photoshop Elements 9\PhotoshopElementsEditor.exe
Faulting module path: C:\Program Files (x86)\Adobe\Photoshop Elements 9\PhotoshopElementsEditor.exe
Report Id: 3d3fbbcc-b741-11e1-afe9-e0b9a59e1da8
Windows Second Information Report :
Fault bucket 1416598590, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: PhotoshopElementsEditor.exe
P2: 9.0.0.0
P3: 4ca3884b
P4: PhotoshopElementsEditor.exe
P5: 9.0.0.0
P6: 4ca3884b
P7: 00cc6532
P8: c0000409
P9: 00000000
P10:
Attached files:
C:\Users\Shelly\AppData\Local\Temp\WER1507.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Shelly\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_PhotoshopElemen t_1d4bf182a4e7e4ca4ee116f423c78c393f9b1a2_0ab87a5e
Analysis symbol:
Rechecking for solution: 0
Report Id: 3d3fbbcc-b741-11e1-afe9-e0b9a59e1da8
Report Status: 0
Thanks in Advance guysThanks for posting the error log. Unfortunately, it doesn't tell us anything useful.
Yes, doing a system rollback can be an option, but not just yet.
The problem with games is that there is always the possibility that they overwrote system files used by other apps. Uninstalling those games would leave those system files missing. First try using the built-in MicroSoft System File Check utility:
http://support.microsoft.com/kb/929833
Run sfc with the /scannow option. It can take a while, so be patient. Even if it reports there were no files to be fixed, it really did, so reboot.
Ken -
Photoshop Elements 10 Editor fails on Windows 8 Pro
Every time I start the Elements 10 Editor, it gives a C++ library error message and quits. I'm getting the following entry in the Event log. Can anyone help me get it working. Thanks.
Faulting application name: PhotoshopElementsEditor.exe, version: 10.0.0.0, time stamp: 0x4e5e8736
Faulting module name: MSVCR90.dll, version: 9.0.30729.6871, time stamp: 0x4fee6073
Exception code: 0x40000015
Fault offset: 0x0005beae
Faulting process id: 0x20a0
Faulting application start time: 0x01cdb9d83071b847
Faulting application path: C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe
Faulting module path: C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6871_none_50944e7cbcb 706e5\MSVCR90.dll
Report Id: 77b4b28f-25cb-11e2-be69-30f9edfdfc2f
Faulting package full name:
Faulting package-relative application ID:I have a very similar problem.
Elements 10 Editor fails to open. I do not get any error codes simply the message that reads "Adobel Photoshop Elements 10 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". (Seen that message lots of times in various programs, can't recall Windows ever getting back to me with a solution so I'm not holding my breath that I will ever get notified of a solution, but I digress).
I tried reinstalling Elements (and Premier as I have the dual package programs), uninstalled by clicking on Install on the DVD (strange way to get the uninstall to work but thats how it is). I understand this way is best so I don't lose the ability to reinstall the program due to limited number of installs. I reinstalled. Same error. Repeated the uninstall and then this time also went to Control Panel and uninstalled everything with Adobe in the name. Reboot, re-install retry, no effect same erro. Repeat the above two uninstalling processes and then this time to into the Registry and remove all reference to Adobe Elements (and was surprised by how many references to Elements continued to exist even after the un-installing. Thought this would work. I was wrong. After the reinstall I get exactly the same error. I tried to watch when Elements Editor tries to open to see if I could read what it is doing when it fails, it seems to fail just as the window opens after its run through all those things it loads in the blue window. The blue window disappears, the gray window opens, and then crash.
I have tried each of the solutions offered above to the OP. I don't see any reply indicating it worked for him either.
Funny thing is that Elements 10 used to work on this Windows 8 system (FYI it is Windows 8 Pro edition, 64bit). I've had to reinstall Windows 8 a few times since I 'up'-graded to Windows 8 in the fall, it seems to be a rather fragile OS, previous re-installs did not hurt Elements 10, but this most recent one did.
Is there a patch to improve Elements 10's compatibility with Windows 8?
Is there a setting in Windows 8 that is more Elements 10 friendly?
Maybe you are looking for
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