Failed to Initialise Error

Need some help! when i try to set up the creative loud, i am getting the error message - failed to initialise. Any suggestions?

Hi Ashy_louise,
Please follow the article: http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html and re install CC Desktop Application.
Let us know for further query.
Regards,
Ratandeep

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