Failed to install adobe Reader

Tried to reinstall Adode Reader with the help of your technician . Got an Icon on my windows, but when I click on it I just get an Adobe black page.
The tech then advised me to ask for your help as i am doing now.
I am on Windows XP, and when someone sends me an attachment to open, it opens in my Adobe Photo Shop which you can't read because of the checkered background. I hope you can help me with this matter? Thank you. Oliver L. burger
[email protected]
Tel: 314 638 8677

[email protected] wrote:
Tried to reinstall Adode Reader with the help of your technician . Got an Icon on my windows, but when I click on it I just get an Adobe black page.
Sounds like Reader is opening fine, you just aren't opening a file. Try opening REader again then use File>Open to open a PDF. What happens?
I am on Windows XP, and when someone sends me an attachment to open, it opens in my Adobe Photo Shop
Your file associations are messed up. You can highlight a PDF then right-click on it to get the dialog box. Choose Open with>Chose program, choose REader then check the box that says "Always use this program to open this kind of file".

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I feel like I'm falling deeper and deeper down the rabbit hole, operating in an area in which I am totally unfamiliar. I know a great deal about computers, but that still leaves me ignorant about many other things.
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Message was edited by: EctoSD

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