"Failed to Install" page steps didn't work

I got the error message "Creative Cloud desktop failed to install." I chatted with someone who walked me through the steps of the CC Cleaner tool but that didn't work. I was then told to try making a new admin account and installing on that but again I got the same message. I was told the case would be left open and just go back if it didn't work. So I tried to go back to the live chat and but it said I'm not eligable for this support option? I was just using it! Now what do I do???

Hi Nicollette,
We are sorry for the inconvenience you have been facing. Were you provided with a support ticket for Adobe. Additionally please refer the steps mentioned in the article: http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html.
Regards,
Romit Sinha

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When I load certain websites (ESPN, Sportsline) I am getting text versions instead of HTML and I can't fix it. What can I do? I tried uninstalling and re-installing but that didn't work.

This is not just an ESPN or Sportsline problem because those websites are coming through fine with IE. And I have had the issue with other sites.

when I went to put music on it, I had to update my itunes to do so. when I did, bonjour cme up with an error message and wanted me to find the path "bonjour.msi".
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I was trying to install windows, it didn't work. Now my mac won't start. Please help!

I Was installing windows through Bootcamp. There was an error that said that recovered partition should be NtFS type. Now it quit installation and shows me am error message saying, "No bootable device -- insert boot disk and press any key". How do I go back to my Macintosh from this? :/
ps my windows ISO image is on a flash drive.

Hello AasemJS,
Thanks for using Apple Support Communities.
To boot to your OS X partition please follow the steps in the article below.
Startup Manager: How to select a startup volume
http://support.apple.com/kb/HT1310
Take care,
Alex H.

Updated DIVX now Firefox doesn't show/stream video at all. This has happened previously and had to re-install but that didn't work this time. Anyone help please?

This only happens when I update DIVX and only affects Firefox. The previous occasions when thiss happened I had to re-install the web player for Firefox, but even that hasn't worked.
I had been watching video stream fine prior to update and it is fine in IE6.
On webpage, vid box shows until play clicked then just a blank space where it should be.

Have you tried exporting a 10 second section of the footage to see if the issue shows up once the seqeunce is actually exported from the timeline. I edit on CS5 with windows 7 pro at work quite often and have no issues so I assure you that isn't the issue. I also edit with AVCHD footage when at home and work quite freqeuntly as well so I'm positive that isn't the issue. It sounds like a GPU driver has been corrupted in the way it interacts with premiere pro. What type of GPU do you have? If it supports MPE's GPU acceleration have you tried turning it off and seeing if that makes any difference?
Anyways though try to export a 10 second test section of your timeline to see if when the clip is exported from premiere it will play normally in windows media player or vlc or w/e media player you want to use. If it exports fine then you can almost be positive it's a corrupted video card driver. If that's the case I'd re-install your GPU's driver and also check your gpu makers website to see if they have a updated driver avaiable.

Logic X Pro Failed to install and now is not working

I was in the middle of installing Logic X Pro I will show you the creen in a screen shot below. This screen had been about 90% through installiation the first time I had tried to install and then the power went out in my house and the computer restarted unexpectedly. When the computer turned back on I tried to redo the installiation and ever since I have tried it has not moved from 0% no matter how long I let it sit. i have resion to believe it is most likely because the program is probibly half installed and is causing major issues while trying to install it again on top of the fact that all most of the files already exist within the hard drive. Is there any way to go into my registery and delete all the files or rest it and delete it entirely? I just want to be able to install it! thanks in advance
This is what it will say for as long as i let the app sit ... it has not moved since the first attempt at install when the power went out! thank you in advance
Sincerely,
Frank

Never mind for some reason when I went into Logic the next time I had to actually delete all the files off the computer and then reboot. I waited a few hours and then I turned it back on and randomly the next time I tried it worked. Thanks

Opened up Firefox today and it went unresponsive immediately. Tried to redownload, deleate and redownload, didn't worked. Tried troubleshooting on the help page, still didn't work. Aafter finding my profile there's no .js file to delete.

Found the Read-only box checked in the properties folder and when the box is unchecked and I click apply then reopen the properties folder the Read-only box is checked again.

Only a check mark in the Read-only box means that a folder or file is Read-only. 
Windows doesn't check all the files in a folder so instead displays a green block to indicate that it is not sure. 
You always need to look at the files individually. 
Easiest to do that is to make the Attributes visible in "View > Details" mode: Choose Details in Windows Explorer. 
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

IOS app fails to install on iPod touch using flash professional cs5.5

I am having trouble testing apps on my 3rd generation iPod touch. The very first app I tried to put on there worked, the app was called mynewapp. Then I tried to put another app on there using the same provisional profile and same app id, the app failed to install. It didn’t matter if mynewapp was on my iPod touch or not. No matter what app I tried to put on my iPod touch they all failed to install, the only one I could get on there was mynewapp. I even created an app with the exact same code as mynewapp and this new app failed to install.
Then I created a new provisional profile using the same app id that my first profile was using. I tried putting an app using the new provisional profile this app failed to install for the second time. The first time it was using the old profile.
Then I created a new provisional profile with a new app id and I took an app and tied it to this new profile and app id this app seemed to install on the iPod touch. Right now only two apps can be installed on my iPod touch each app is using a different profile and app id. If I were to copy one of these apps and use the copy that was just created to replace the old version on my iPod touch the app would failed to install.
I have spent over a week trying just about everything to fix this problem. I remember reading that multiple apps can have the same app id.
I’m using a windows 7 64 bit computer with flash professional 5.5. Furthermore iTunes, Flash pro, AIR and my iPod touch are all up-to-date.
What could be the problem?
I’m sorry if this seems so long it is just I have tried many different things.

As Colin says make sure your device is still supported by the newer AIR.
Here's a page which you can check
http://www.adobe.com/products/air/tech-specs.html
Adobe stopped supporting older devices (after AIR 2.5 i think), so you can either re compile it with the older AIR or else move onto a newer device. Had the same issue with an iPhone 3g which no longer works.

Drivers Failing to Install

I own an HP G62 Notebook PC, and my warrenty expires in 4 days. Iv'e had this problem for awhile but it hasn't affected me too much. The problem is that my USB controllers can't install properly. When I plug in a flash driver it will show that it is installing the device, but then will say failed to install. It will reconise the flash driver as a "Flash Disk". When my computer starts up it will try to install my Universial Serial Bus Controllers but all of them fail to install.
I have attempted to install the drivers manually off the website but it will say " An error occured while trying to install", it will say the same when i attempt to update the devices from the Device Manager. The thing is I use a pen tablet (mostly as a mouse) for my computer. When I plug it in it will say failed to install but the tablet will work fine. Other than that other devices like flash drives and printers fail to install. And the drivers encounter errors every time I try to install.
So my question. Do you think this is a problem with my motherboard? Because if it is I would have to make sure to get it replaced before my warrenty runs out on the 23rd. Or is there a way to fix this? In the Device Manager there is no yellow triangle that pops up next to the USB controllers. There is only one next to the Microsoft Virual WiFi Miniport Adapter_01, which I don't think is in the way of the problem.

New Information:
A Flash Drive that I use to use on my laptop works fine. But any other flash drives such as ones from other people and ones not used before will not install.

Step Over not working with Remote Debugging of Servlets with JRUN

Platform: JRun 4, JDK 1.4.1, JDev 9.0.3
using JPDA and copied jpda.jar to JDEV_HOME/java1.2/jre/lib/ext and set path to jar in app server path.
using debug args: java.args=-Xdebug -Xnoagent -Djava.compiler=NONE -Xrunjdwp:transport=dt_socket,server=y,suspend=n,address=5000
ok, I'm able to attach JDeveloper to JRun and remotely debug by jumping from breakpoint to breakpoint but stepover causes JDeveloper to continue execution to completion or to next breakpoint. Any idea why step over does not work? The only way to halt execution during remote debugging is by using breakpoints.
Thanks in advance for any insight to this issue.

Hi Bob,
I think OTN ate the other thread. It says there are 4 replies, but it won't display them. Here's my latest reply.
I just noticed something interesting from your original message. You say you are using JDK 1.4.1 for the app server (that's good) and you are using JDev 903. But you say you have copied jpda.jar to JDEV_HOME\java1.2. That doesn't make sense because JDev 903 didn't have a java1.2 directory; I think JDev 903 has a jdk directory which contains JDK 1.3 (actually 1.3.1_03 or something like that).
Also, jpda.jar is really old and the directions for using jpda.jar and for putting jpda\bin on the app server path is really old. Those directions were needed for JDK 1.2 because JPDA was released AFTER the JDK 1.2 was released. Starting with JDK 1.3, jpda is built in and you don't need the jdpa.jar or the jpda\bin, etc.
All this reminds me that in JDK 1.2, HotSpot had bugs where stepping didn't work!!! I'm almost positive that this is what you are experiencing. Here is my advice:
1. Make absolutely sure that you are using JDK 1.4.1 (or at least JDK 1.3 or later) for running your app server. Make sure that you are not using JDK 1.2 - you may have modified your app server so that it uses JDEV_HOME\java1.2\bin\java.exe[i]Long postings are being truncated to ~1 kB at this time.

I bought apps from apps store,my money was taken and den I downloaded the pass buh 2 didn't work .it told me iTunes failed to install app,the apps were the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

bought apps from apps store,my money was taken and den I downloaded the apps buh 2 didn't work .it told me iTunes failed to install app,the apps are the dark knight rises(batman) and asphalt 7 I need help plss am using iPad 2

Although iTune terms says that all sales are final. You can try explaining to get a refund.
http://www.apple.com/support/itunes/contact/

Flash Will NOT Install - Tech Note 19166 Didn't Work

All of the sudden my Flash player stopped working in the
browser. Use to work fine, then didn't one day. I get the "Failed
to install" message referencing me to
http://www.adobe.com/go/tn_19166
I've gone through every step at least 5 times with
administrator privileges and have tried reinstalling through the
browser, with the full installer from my desktop and still get the
same message. I have even booted into Safe Mode and run the
registry permission fixer referenced in the tech note above.
NOTHING! I still can't install Flash on any of the browsers on my
computer running Windows XP.
Can anyone help?!

The soulutions. I am giving you the two solution. If first
one doesn't work then try the second one........
no1:Here is the link that fixed it for me serioujsly , it
worked.
http://www.adobe.com/go/full_flashplayer_win_msi
no 2:
Follow the steps below to install and play Adobe Flash
Player 10
1. Allow Windows Firewall exception for Adobe.com
2. Uninstall all Adobe Flash Players and delete their
shortcuts from desktop
3.Verify and delete completely any OCs left from
Windows\System32\Macromed\Flash
4. Hit Explorer Tools - Internet Options - Security - Custom
Level
Temporarily enable all Active X Controls (signed and unsigned
- without prompts)
5 Install Master Installer for Flashplayer 10 from the
following site and save it on your desktop for future usage
6.
http://www.adobe.com/go/full_flashplayer_win_msi
7.Open the installed package for full registration and
installation
8. Go back to step 3 to edit Security to allow Everyone to
have access.
9. Restart Computer and have a good day - folks
Please don't forget it thank me (

I accidently "x" off the download of firefox 4 before it had finished and now the home page doesn't work, i tried redownloading firefox but that didn't work is there a way i can resume the download?

I accidently "x" off the download of firefox 4 before it had finished and now the home page doesn't work. it loads but then wont let me search from it? i tried redownloading firefox but that didn't work is there a way i can resume the previous download?

Your More system details list show that you run the latest Firefox 4.0.1 version. 
You can check that via Help > About Firefox and on the Help > Troubleshooting Information page.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls
If you posted from another computer then download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

Hi Francis,
Could you please let me know how have you been trying to install Acrobat?
Please ensure that you are signed in as admin and antivirus software is disabled at the time when you install.
Regards,
Anubha

I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

Please refer to the steps in Re: cs6 serial suddenly invalid.
It should help you.
Regards
Rajshree

SGD 4.31 fails to install - works on ther machines

Here's the error I'm getting below - same package worked for upgrade, but this keeps hanging
bash-3.00# pkgadd -d tta-4.31-905.sol-x86.pkg
The following packages are available:
1 tta Sun Secure Global Desktop Software for Intel Solaris 10+
(i386) 4.31.905
Select package(s) you wish to process (or 'all' to process
all packages). (default: all) [?,??,q]: all
Processing package instance <tta> from </tta-4.31-905.sol-x86.pkg>
Sun Secure Global Desktop Software for Intel Solaris 10+(i386) 4.31.905
Sun Microsystems, Inc.
Failed 100 times to create a safe temp dir. Exiting.
Please check for ttainst_ directories in /tmp
pkgadd: ERROR: request script did not complete successfully
Installation of <tta> failed.
No changes were made to the system.

Thanks for the advice, but unfortunately this didn't work . This is a fresh install & patch upgrade from this am - actually after the patch upgrade I've noticed some other things not working. I went home & remembered what I forgot to do - hehe it's been a long week :)
Thanks again !
chgrp :)

"Failed to Install" page steps didn't work

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