Failed to Load database information - Crystal report with XML as datasource
Hello Friends:
I am getting the attached error when i try to load the Crystal Report with XML as data source.
I have designed the crystal report with the sample XML provided with XSD schema (PFA I have attached the XML and XSD). It is working as expected on design time. But it is failing when I load it from C# code.
Note: I have referred the following DLLs of version 13.0.2000.0 in my sample application.
CrystalDecisions.CrystalReports.Design.dll
CrystalDecisions.CrystalReports.Engine.dll
Please let me know what should be done in order to resolve this.
Thank you!
All I know is that you are using 'SAP Crystal Reports, Developer Version for Visual Studio .NET". No idea what service pack or what version of .NET...
So. make sure you are on SP 9:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads
Search for KBA 1525432 (search box is in top right corner) and follow the instructions there.
Remove your reference to CrystalDecisions.CrystalReports.Design.dll
Add the following references:
CrystalDecisions.Shared
CrystalDecisions.ReportSource
CrystalDecisions.Web (if web app)
CrystalDecisions.Windows (if win app)
I'd also recommend commenting out the export code for now; one step at a time. Get it to work in the viewer, then move on... No Big Bangs
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Error Failed to load database information - access report from jsp in linux
Hi,
While accessing the report from my jsp file I got the below error. I am using Crystal Report Server 2008 V1 in linux environment.
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Failed to load database information.
Error in File rpt_dp_customer_stmt {9515FCCB-0245-11E0-9DA4-000C29D5AD7D}.rpt:
Failed to load database information.---- Error code:-2147482931 Error code name:failed
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com.crystaldecisions.proxy.remoteagent.v.a(Unknown Source)
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com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(Unknown Source)
com.crystaldecisions.sdk.occa.report.application.DatabaseController.setTableLocation(Unknown Source)
org.apache.jsp.formula_jsp._jspService(formula_jsp.java:117)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
Moreover, in my jsp i am passing the data base parameter like below,
PropertyBag logonProperties = new PropertyBag();;
mainPB.put(PropertyBagHelper.CONNINFO_CRQE_LOGONPROPERTIES, logonProperties);
mainPB.put(PropertyBagHelper.CONNINFO_DATABASE_DLL, "libcrdb_jdbc.so");
logonProperties.put("Database Class Name", "oracle.jdbc.driver.OracleDriver");
logonProperties.put("Use JDBC", "true");
logonProperties.put("Connection URL", url);
logonProperties.put("Server", dbserver);
Also I set the LD_LIBRARY_PATH in linux machine, because i have the libcrdb_jdbc.so file on that path.
/home/ReportServer/bobje/enterprise120/linux_x86/crpe/Its working. I gave crdb_jdbc.dll name in the connection info
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I am using Crystal Reports Server XI on Linux Server with Oracle Server 10g.
I did install Oracle Client on Report Server and config Oracle SID in tnsnames.ora also. It works well with tnsping command. Then, I published a report which was created in Crystal Reports developer on this server.
When I preview the report on Report Server. I got the following error message:
Error in File Report1: Failed to load database information.
Try to fix the problem I ran web Central Management Console -> Objects ->Report1->Process -> Database and set there the following parameters:
Database driver: Oracle
Server: servers_host_name
Database: (tried both ORACLE_SID and tns_name)
User: oracle_user_name
Password: oracle_pw
It still got the same problem.
I will appreciate any help.
Tham.I was having a similar problem in Crystal Reports Server 2008 v1, and had to install the full client to resolve it, which I didn't like. I poked around some, and was able to get the Instant Client working with a few minor changes. Note that I tried it only with the 32-bit Instant Client even though I was on a 64-bit system because that was what SAP recommended when I talked to them.
The changes I had to do was initialize the Oracle environment variables (the instant client doesn't have a script to do this for you) and to create a soft-link which is included in the full client, but not in the instant client.
To setup the environment variables I created a file called env.sh and put it in /opt/crystal/bobje/setup/oracle/, where /opt/crystal was my install path. This ensured that it got called by the /opt/crystal/bobje/setup/env.sh script which runs as part of the System init scripts to initialize the environment. The following is what I put in my file (again for the 32-bit 11g R2 instant client):
export ORACLE_SID=summitdb
export ORACLE_HOME='/usr/lib/oracle/11.2/client'
export ORACLE_BASE='/usr/lib/oracle/'
export TNS_ADMIN='/usr/lib/oracle/11.2/client/network/admin'
export PATH="$:/usr/lib/oracle/11.2/client/bin"
export LD_LIBRARY_PATH="$$/usr/lib/oracle/11.2/client/lib"
After that, I created the missing soft link using this command:
ln -s "$/lib/libclntsh.so.11.1" "$/lib/libclntsh.so.10.1"
Once I had done those two things, and restarted the service using the /etc/init.d script, it worked fine. -
Crystal Reports exception: "failed to load database information" error in file guid.rpt file
Please also see attachment (same info as below).
Background
This code works in windows XP (32 bit), using/complied VS2005 with no problems.
Please contact:
Hamid Deljoo at work 416-867-8977 (8am to 4pm EST)
Problem is:
We are migrating this code from XP to windows 7 (using win7 64bit for development to be deployed on win7 PCs 64bit).
When trying to display a crystal report (.rpt) an exception is raised.
Exception info is:
CrystalDecisions.CrystalReports.Engine.DataSourceException was unhandled by user code
Message=Failed to load database information.
Error in File wbstats {CC56070D-0873-4815-BAD5-0DA0FBAEDCB6}.rpt:
Failed to load database information.
Source=CrystalDecisions.ReportAppServer.DataSetConversion
StackTrace:
at CrystalDecisions.ReportAppServer.ConvertDotNetToErom.ThrowDotNetException(Exception e)
at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)
at CrystalDecisions.CrystalReports.Engine.FormatEngine.ExportToStream(ExportRequestContext reqContext)
at CrystalDecisions.CrystalReports.Engine.FormatEngine.Export(ExportRequestContext reqContext)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.Export(ExportOptions options)
at net.bmogc.cas.ui.ReportViewer.LoadStatsReport(String warmBodyCode) in c:\Projects\Juniper\CAS_.NET2.0_Win7_64bit\CASApplication\CASNet\ReportViewer.cs:line 739
at net.bmogc.cas.ui.WarmBodyManage.Stats() in c:\Projects\Juniper\CAS_.NET2.0_Win7_64bit\CASApplication\CASNet\WarmBodyManage.cs:line 873
at net.bmogc.cas.ui.WarmBodyManage.CASAuthgation_ToolStripItem_Click(Object sender, EventArgs e) in c:\Projects\Juniper\CAS_.NET2.0_Win7_64bit\CASApplication\CASNet\WarmBodyManage.cs:line 593
at net.bmogc.cas.ui.CASAuthgation.<>c__DisplayClass15.<CreateToolStripItem>b__14(Object sender, EventArgs e) in c:\Projects\Juniper\CAS_.NET2.0_Win7_64bit\CASApplication\CASNet\Common\CASAuthgation.cs:line 1242
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
InnerException: System.Runtime.InteropServices.COMException
Message=Failed to load database information.
Error in File wbstats {CC56070D-0873-4815-BAD5-0DA0FBAEDCB6}.rpt:
Failed to load database information.
Source=""
ErrorCode=-2147482931
StackTrace:
at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Export(ExportOptions pExportOptions, RequestContext pRequestContext)
at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)
InnerException:
Background info is:
Vs2013 (update 3, latest version) is used.
Installed: Crystal Reports, Support Pack 10 (v. 13.0.10.1385), using 64 bit
VS2013 build settings.What database are you using?
What database client?
How are you connecting to the database (ODBC, OLE DB, etc.)?
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter -
Failed to load database information. Crystal Reports Server 2008
Received the following error message:
Error in File Relatorio4: Failed to load database information.
I'm trying to run a report Crystal Reports 2008 in Crystal Reports Server 2008.
Configuration:
Driver connection: Oracle Server
Server: Windows Server 2003 R2
Any help would be appreciated!Hi Vilari,
What is the drivers you are using to connect to your database.
Just check with the connection type you are using.
Is the SQL connection with user credentials are working fine.
Just try to connection with SQL 2000 drivers rather than 2005 native client drivers.
Thanks,
Naveen. -
Crystal reports 2010:Failed to load database information
Hi guys,
I had a vb.net project with crystal reports 2010 for the reporting.The report works fine inside vs 2010.I tried to build an installer for my project using 'Advanced installer'. In Advanced installer there's an option to import the run time engine for crystal reports for .net framework 4.0 which is 'CR Run time 64bit 13_0_1' but since my system and other target systems are 32 bit,I figured to also import the 32-bit version.
But first when i followed the path for the package there was nothing so i downloaded both 32 and 64 bit run time engine then located them i that path.
Just for the information,when i installed crystal reports on my PC,i think it installed 'Crystal Reports for visual studio'
So i built the installer and installed it on my PC but when it try to view the report it crashes.I also try to install it on another PC and it throws this exception:
CrystalDecisions.CrystalReports.Engine.DataSourceException: Failed to load database information.
Error in File CrystalReport6 {566E2F0C-8C45-4647-8017-15BD6DB1F195}.rpt:
Failed to load database information. ---> System.Runtime.InteropServices.COMException: Failed to load database information.
Error in File CrystalReport6 {566E2F0C-8C45-4647-8017-15BD6DB1F195}.rpt:
Failed to load database information.
at CrystalDecisions.ReportAppServer.Controllers.DatabaseControllerClass.ReplaceConnection(Object oldConnection, Object newConnection, Object parameterFields, Object crDBOptionUseDefault)
at CrystalDecisions.CrystalReports.Engine.Table.SetDataSource(Object val, Type type)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.SetDataSourceInternal(Object val, Type type)
What am i missing?You have two distinct issue here - one on your dev computer and an unrelated on on the deployed computer.
First your deployment project.
You have to decide how you want to compile the app; 32 bit, or 64 bit?
For 32 bit app, use the 32 bit msm file
For 64 bit app use the 64 bit msm file
Next, you are using Service Pack 1, current SP is #9, so update both your CRVS install (using the install exe) and the deployment project with the correct msm. Links to the msm files and the install exe are in this doc:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads
Once you have SP 9 installed, recompile your app making sure it still runs. Then build your deployment project and deploy. See what happens then...
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter -
Crystal Reports Server 2008 v1 - Failed to load database information.
Hi,
Running,
Crystal Reports Server 2008 v1.
MySQL database
Oracle Application Server 10.1.3.5
Redhat Enterprise Linux 5
When running the a report I receive this,
Error in File <report> - <database>: Failed to load database information.
The database I am trying to running the report on is Oracle. Do I need to install some Oracle drivers (client)? Also, shouldn't the Oracle Application Server have drivers?
I have also read a few ports stating the drivers are included with the crystal reports install ... true or false?
Thanks.Still no go ..
Installed the Oracle Client (type: runtime) and set,
LD_LIBRARY_PATH="/data/oracle/oracle1/client/11gR2/lib"
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Crystal Reports 2008: Failed to load database information
Hi,
I have an application (windows forms) that loads a report as a ReportDocument, and prints it to a predefined printer.
This report is drawing its data from an xml file with an xml schema, both of which have hardcoded paths in the report.
I have built the project into an installer and have installed it on my local machine. Works great, prints fine.
However whenever I install it on another machine (and thus deploy the redistributable) I get the following error when the user tries to print.
CrystalDecisions.CrystalReports.Engine.DataSourceException: Failed to load database information.
Error in File temp_b647a5f7-7ab3-4f76-8154-0063f3b2b394 {1ADFD95E-D1A2-42A9-AC96-E8DBE2B9940A}.rpt:
Failed to load database information. ---> System.Runtime.InteropServices.COMException (0x800002CD): Failed to load database information.
Error in File temp_b647a5f7-7ab3-4f76-8154-0063f3b2b394 {1ADFD95E-D1A2-42A9-AC96-E8DBE2B9940A}.rpt:
Failed to load database information.
I have narrowed the exception in my code down to the following line (which I don't think is the problem)
LabelToPrint.Load(Util.workingDirectory + "Labels\\" + fileName + ".rpt");
LabelToPrint.PrintToPrinter(ps.PrinterSettings, ps, false);
Is there something that I need to set up on the users system that I don't know about? Could the system not have ODBC capability? Any help would be greatly appreciated.
Thanks,
~Adam
PS. I am using VS2008A sugestion and a question:
Make sure you are using SP 2:
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
msm:
https://smpdl.sap-ag.de/~sapidp/012002523100009159092009E/cr2008sp2_mm.zip
msi:
https://smpdl.sap-ag.de/~sapidp/012002523100009159002009E/cr2008sp2_redistinstall.zip
How are you conencting to the xml? Native (crdb_xml.dll), ODBC, etc.?
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup -
Crystal report "Failed to load database information" error after publish
I have seen similar questions, but none of the answers seem to apply to my situation.
I am upgrading an older web application to Visual Studio 2013, using the SAP Visual Studio Crystal Reports tools. Everything works great until I publish.
I have two sorts of reports: Some that export to Excel, and some that export to PDF. All work fine within Visual Studio. However, when I publish, the reports that should go to PDF give me the following error.
Failed to load database information.Error in File [Report Name] {GUID}.rpt
I have seen several posts that indicate that this could be a 32/64 bit issue. I am using a newer 64 bit SQL database, and this is an old application. I have it set to Any CPU. However, since the reports work fine in Visual Studio, I don't see how this could be the issue.
Any other ideas?
Thanks,
Geoff CallaghanHi Geoff
This is definitely not due to the export type. Rather it will be due to a db issue of some sort. My suspicion is that reports that work use a different type of connection that reports that fail. E.g.; the reports that work use OLE DB, those that fail use ODBC and the ODBC datasource is 32 bit, not 64 bit(?). E.g.; check the database connections between reports that work and those that do not. And remember to also check the connections in subreports (if any).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Failed to load database information in Crystal 2011 using DB2 connection
Hello,
we have a Problem using Crystal Reports 2011 on SAP SBOP 4.0 SP2 Patch 10.
BI 4.0 Server is running on AIX. The Datasource is an DB2 database a connect from the OS is possible.
The x32 libarys of the DB2 client are availabe because the crystal 2011 reports server is running with 32 bit environment.
While opening / executing the crystal 2011 report the following error occur: "failed to load database information".
I've made a trace of crystal 2011 server with crlog. I found the following:
2012-1-27-7-17-33 9371804 searchpath.cpp 379 Failed to load libcrdb_db2cli.so 1
2012-1-27-7-17-33 9371804 qecommon.cpp 117 This value is write-only. File Name: "QEProperty.cpp". Line: 145
2012-1-31-13-8-23 9371804 QESession.cpp 445 Set Product View Locale: 1033 20
2012-1-31-13-8-23 9371804 QESession.cpp 479 Set Preferred View Locale: 1033 20
2012-1-31-13-8-23 9371804 QESession.cpp 501 Set Process Locale: 1033 20
2012-1-31-13-8-23 9371804 qecommon.cpp 117 This property is currently in a read-only state and cannot be modified. File Name: "QEProperty.cpp".
An ldd on the operating system says all libarys are availabe:
bash-3.2$ ldd /usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/libcrdb_db2cli.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/libcrdb_db2cli.so needs:
/usr/lib/libC.a(shr2.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libetc.so
/usr/lib/libC.a(ansi_32.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libBCM.so
/usr/lib/libC.a(shr.o)
/usr/lib/libC.a(shr3.o)
/usr/lib/libc_r.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libcxlibw.so
/usr/lib/libpthreads.a(shr_xpg5.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libOCAhelperw.so
/home/boeadm/sqllib/lib32/libdb2.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libsatlw.so
/usr/lib/libC.a(shrcore.o)
/usr/lib/libC.a(ansicore_32.o)
/usr/lib/libpthread.a(shr_comm.o)
/usr/lib/libpthread.a(shr_xpg5.o)
/usr/lib/libC_r.a(ansi_32.o)
/usr/lib/librtl.a(shr.o)
/usr/lib/libc.a(shr.o)
/unix
/usr/lib/libcrypt.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libTraceLog.so
/usr/lib/libiconv.a(shr4.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libicuuc.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libicui18n.so
/usr/lib/libdl.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libboez.so
/usr/lib/libpthreads.a(shr_comm.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libebus.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libfssl.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/liblocale_fallback.so
/home/boeadm/sqllib/lib32/libdb2osse.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2locale.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2g11n.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2osse_db2.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2genreg.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2install.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2trcapi.a(shr.o)
/home/boeadm/sqllib/lib32/libdb2dascmn.a(shr.o)
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libicudata30.so
/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/libicuuc30.so
bash-3.2$
Does somebody have an idea where to search to get a solution for this error?
PS: With Crystal for Enterprise 4.0 everything works fine, but the Crystal for Enterprise 4.0 services are running with 64 bit.Hello All,
the Problem has been found by SAP. The Business Objects Server is searching for an env variable called LIBPATH32.
By default this has not been set to the DB2 x32 Libary path by AIX or SBOP setup.
We solved the issue by adding the following (LIBPATH32) into the file .profile
The following three lines have been added by IBM DB2 instance utilities.
if [ -f /home/boeadm/sqllib/db2profile ]; then
. /home/boeadm/sqllib/db2profile
LIBPATH32=/home/boeadm/sqllib/lib32:$LIBPATH32; export LIBPATH32
fi
After doing:
bash-3.2$ cd /usr/sbop/sap_bobj/
bash-3.2$ . setup/env.sh
The path has been set correctly to the x32 libarys:
LIBPATH32=/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/:/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/:/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/mw/:/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/ras:/home/boeadm/sqllib/lib32::/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/mw//lib-aix4:/usr/sbop/sap_bobj/enterprise_xi40/aix_rs6000/crpe/mw//lib-aix4_optimized
Kind regards
Marc Reiter -
Crystal 2011 Failed to load database information error when upgrading from 2008.
I'm unable to get past this error. Error in File ~tmp34887ec5d7e6780.rpt: Failed to load database information.
Configured Windows 2008 64 bit Server
Installed Crystal Report Server 2011 - BI Enterprise 14.0.0
Oracle 11g 64 bit version
I can test the connection with success. I can also run the tnsping command without issues.
I pubished several working reports from Crystal 2008 to the new server with Crystal 2011. Every time I run a report, I end up with the generic connection error: Error in File ~tmp34887ec5d7e6780.rpt: Failed to load database information.
I saw a post that suggested installing the 32 bit Oracle Client first, and then the 64 bit client, but there was no indication that this would fix the error. Does anyone know if that is infact the solution, or are there other underlaying issues?
Thanks,
SueHi Sue,
Make sure you have 32 Bit version Oracle Client installed on your server as CR2011 is a 32 bit application and CR2011 Processing Server is also 32 bit.
Check for the required Environment variables:
Navigate to Start -> Control Panel -> System.
Navigate to Advance system settings -> Environmental Variables.
Under the user's variable check the environmental variable as given below if any difference make the changes:
ORACLE_HOME=<64-bit version of the Oracle client>
ORACLE_HOME32=<32-bit version>
PATH=<64-bit version>
PATH32=<32-bit version>
BOE_USE_32BIT_ENV_FOR=ORACLE_HOME,PATH
OR
Install Oracle client as ‘Runtime’ install, then there is no need to set the Environment variables.
If the Oracle client is installed prior to Business Objects then just restart the BO servers to make it working.
I am assuming that you are recieving the error from BI launchpad so this post should have been on
SAP BI
- Shahnawaz -
Failed to load database information. When previewing report in CMC
I attempting to load reports that are from our accounting program. The account program uses a ProvideX driver and every report I add to the CMC displays the same results
Unable to retrieve Object.
Failed to load database information. File xxxxxxxxx.rpt
When I am listing my connection source for the report I have the following selected:
Use custom database logon information specified here
For the driver I am listing
MAS 90 4.0 ODBC Driver
Server = SOTAMAS90
DATABASE= ABC
USER= bmb
Password= password
If I have any other settings or if I just choose standard ODBC I get the following results
Unable to retrieve Object.
The database logon information for this report is either incomplete or incorrect.
I can view reports fine from my Access Database but the SOTASMAS90 is causing problems.
Any ideas?
Thanks in advance!
BrianI tried using the standard ODBC connection and I tried placing MAS 90 4.0 ODBC Driver in the custom driver.
If I go to my ODBC connections in my Administrative tools and select Add driver, the driver name that displays is MAS 90 4.0 ODBC Driver. So I was thinking that the CMC would be able to determine the driver if I used the same naming convention that was used by Windows.
I have some screenshots that I uploaded if you want to take a look. I figure this should just work.
Shows when I have selected the standard ODBC
http://i36.photobucket.com/albums/e31/bberrelez/image1.jpg
Shows when I specify a custom driver
http://i36.photobucket.com/albums/e31/bberrelez/image2.jpg
Displays the drivers I am able to choose from within CMC
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If I were to create a new ODBC connection in Windows
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Failed to load database information. Error in File temp_
Our environment:
Windows Server 2012 R2 Data-center Edition 64 bit
Visual Studio Pro 2013 Version 12.0.3.30110.00 Update 1
.Net 4.5.51641
Crystal Reports for VS 2013 V13.0.9.1312
Oracle ODAC 11.2.0
We created a winform application to generate a form letter report that runs fine within the IDE. When we build the the exe and copy it from the project folder to a folder on the C:\drive of this same pc and try to execute it we get these error messages (partial list);
CrystalDecisions.CrystalReports.Engine.DataSourceException: Failed to load database information.
Error in File temp_d55286fc-26ee-4216-9062-3e32380313ab {B640FD39-66AC-4B6E-995D-7218BB48A992}.rpt:
Failed to load database information. ---> System.Runtime.InteropServices.COMException: Failed to load database information.
Error in File temp_d55286fc-26ee-4216-9062-3e32380313ab {B640FD39-66AC-4B6E-995D-7218BB48A992}.rpt:
Failed to load database information.
at CrystalDecisions.ReportAppServer.Controllers.DatabaseControllerClass.ReplaceConnection(Object oldConnection, Object newConnection, Object parameterFields, Object crDBOptionUseDefault)
at CrystalDecisions.CrystalReports.Engine.Table.SetDataSource(Object val, Type type)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.SetDataSourceInternal(Object val, Type type)
--- End of inner exception stack trace ---
at CrystalDecisions.ReportAppServer.ConvertDotNetToErom.ThrowDotNetException(Exception e)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.SetDataSourceInternal(Object val, Type type)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.SetDataSource(DataSet dataSet)
at cr3Test.Form1.Form1_Load(Object sender, EventArgs e)
Here is the app:
Imports System.Data.OleDb
Imports System.Data
Imports System
Imports System.Windows.Forms
Imports CrystalDecisions.CrystalReports.Engine
Imports CrystalDecisions.Shared
Public Class Form1
Private Sub Form1_Load(sender As Object, e As EventArgs) Handles Me.Load
Dim crReportDocument As New CrystalReport3()
Dim DataSet1 As DataSet
Dim adoOleDbConnection As OleDbConnection
Dim adoOleDbDataAdapter As OleDbDataAdapter
Dim connectionString As String = ""
connectionString = "Provider=OraOLEDB.Oracle;"
connectionString += "Data Source=ourdb;"
connectionString += "User ID=ouruserid;Password=ourpsw"
adoOleDbConnection = New OleDbConnection(connectionString)
Dim sqlString As String = "select * from TEMP_FRI_LETTERS"
adoOleDbDataAdapter = New OleDbDataAdapter(sqlString, adoOleDbConnection)
DataSet1 = New DataSet()
adoOleDbDataAdapter.Fill(DataSet1, "TEMP_FRI_LETTERS")
'Dim xmlPath As String = "C:\Temp\test.xml" ' use these two statment s to verify dataset works
'DataSet1.WriteXml(xmlPath, XmlWriteMode.WriteSchema)
crReportDocument.SetDataSource(DataSet1)
crReportDocument.PrintOptions.PrinterName = "HP_LaserJet_4350_PCL_5e_Info_Tech"
crReportDocument.Refresh()
crReportDocument.PrintToPrinter(1, False, 0, 0)
DataSet1.Dispose()
adoOleDbDataAdapter.Dispose()
adoOleDbConnection.Close()
adoOleDbConnection.Dispose()
crReportDocument.Dispose()
Me.Close()
End Sub
End Class
Here is the app.config:
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<startup useLegacyV2RuntimeActivationPolicy="true">
<supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.5" />
</startup>
<system.windows.forms jitDebugging="true" />
</configuration>
We have the CPU set to x86 as we are ultimately trying to generate a 32 bit app for XP and Win 7. We only installed the 32 bit run time on this pc because we have no intention of going to 64 bit apps on the clients. Are there additional dlls or something that has to be installed in the same folder as the exe on this development machine.
BruceLooking at the AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_myprograminfo led us to the last dll loaded being:
LoadedModule[211]=C:\Program Files\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crdb_adoplus_res_en.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
Scanning the community for "crdb_adoplus_res_en.dll" we got a hot on this issue again:
Failed to load database information. Error in File temp_
From the above we found this:
1. the app.exe.config is all in one package which cannot be separated with the EXE file.
2. the supporting component such as dll files, app.exe.config etc CANNOT be combined into the EXE file
Adding the cr3Test.exe.config to the same folder as the cr3Test.exe RESOLVED the problem on Win 7. It also RESOLVED the problem on Server 2012 R2.
We still need to test on Server 2008 R2 but we are hopeful when that time comes.
Thanks.
Bruce -
Unable to retrieve Object. Failed to load database information
I am getting the following error when trying to run my reports from Crystal XI with SQL Server 2005.
CrystalReportViewer
Error in File 180+DAYREP.EWARP: Failed to load database information.
Unable to retrieve Object.
Error in File 180+DAYREP.EWARP: Failed to load database information.
I have done some research on this but no luck on resolving the issue.
Any suggestions are welcome thanks.First thought is that the application cannot access the DSN or database driver that the report was designed on, this could be permissions.
I tried to ping my database and was unable to find the host. I was under the assumption it was using TNSNames which is able to resolve.
How can I validate the permissions?
As I said I'm a little lost here. Apologies if I ask stupid questions. -
Failed to load database information
Post Author: ramya
CA Forum: General
Hi,
We were using the crsyatl reports 9 for a desktop application that connects to a webservice.We had an issue with memory leak in crystal reports and hence we installed crystal reports 7 and upgraded that to crysta reports 9.We later installed the service pack 7 for the crystal reports 9 which has the fix for this memory leak .We are using the dlls Version=9.2.3300.0.But after upgrading and applying the service pack we couldnot even view the report in the report windows forms viewer.A error was displayed as C:\Inetpub\wwwroot\Application\Reports\CapitalReports\Building Reports\Comprehensive Reports\exreport.rpt ,Failed to load the database information .This was working fine before upgrading.We cannot find the solution.
Any help will be kindly appreciated. ThankRamyaPost Author: Mark Lemoine
CA Forum: General
In trying to diagnose this problem, we have obtained our own 64bit h/w, installed the same Windows OS, and installed the same components in the same order (to the best of our ability) as on the customer machine (Framework 2, IIS, SQL 2005, Framework 1.1, etc.).
On our server, the reports work fine! No exception "Failed to load database information" generated.
We've also updated the customer's machine with the latest updates from MS (Framework 2 sp1, Framework 1.1 sp1, OS updates, security updates, etc.), but no joy . The reports still fail with the described exception.
What can we do to diagnose this? Are there any trace or logging options in Crystal that can be turned on? Why weren't we able to replicate the problem?
Thanks
Mark
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