Failed to load Signature Capture Applet

Hello Experts!
I am implementing MAM3.0 laptop.I created the Signature Capture addon as per the note 897289. When i try to use the signature capture functionality, i get a message failed to initialize the applet and the applet doesn't get loaded.
Please can anyone help me with this.
Warm Regards,
Priya Ghosh

Hi,
well, could have several reasons.
The most common one is, you unfortunately use the wrong files. Either CAB with SUN or JAR with Microsoft.
I think the reason is: you have changed the IE JVM from Microsoft to SUN, meaning, that with the installation of JDK1.4 or later, you have overwritten the pre installed JVM from Microsoft with the one from SUN - so in that case you should use the JAR file and tell the setup procedure that your JVM is SUN and not Microsoft. At least that was the case for me last time as I faced this problem. Some users have mentioned the oposite problem. Even they are on a PC they have used the JAR files - but using the Microsoft VM in IE. In that case......
At least: check the version of the file and the setup procedure and try both version - as I said, that was my problem last time.
Hope this helps to solve the issue.
Regards,
Oliver

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