Failed to load WMSchApi.dll. Error 1114 All Operation disabled

We currently have a large number or workstations that have imported fine, we
can view diag info but are unable to use any remote control functionality.
Below is an extract from the zen remote log file which shows a failed load
off wmschapi.dll and a critical error .
Anybody got a fix that can be automated
Thanks
Scott
We're using the ZFD agent from IR4 patch which is working fine on other PCs,
all 49 SP2 clients, W2K SP4.
#(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenLite.dll
#(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenPol32.dll
#(660)# 16:59:50 11/24/04 Normal : ZENNDSUtil: Successfully loaded
dependent modules...
#(660)# 16:59:50 11/24/04 Normal : LoadZenAutilLibraryAndGetProc:
Successfully loaded ZenAutil.dll and its dependent DLLs
#(660)# 16:59:50 11/24/04 Normal : Console version is SP1
#(660)# 16:59:50 11/24/04 Critical : ZenRmServer: Failed to find
Console Version #0.6.5.1 in supportability list
#(660)# 16:59:50 11/24/04 Warning :
RMAudit::Auditing.cpp:RMSesstionStart() The audit log file is not found.
#(660)# 16:59:50 11/24/04 Normal : ZENUtil:
ZENIsWorkstationRegistered: wsDN 'CN#(660)# 16:59:50 11/24/04 Normal :
Workstation is registered
#(660)# 16:59:50 11/24/04 Normal : ZENNDSUtil: Attempting to read
policies...
#(660)# 16:59:50 11/24/04 Normal : ZENUtil:
ZENIsWorkstationRegistered: wsDN 'CN#(660)# 16:59:50 11/24/04 Normal :
Workstation is registered
#(660)# 16:59:50 11/24/04 Normal : Reading workstation DN and tree
name...
#(660)# 16:59:50 11/24/04 Normal : workstation DN -
CN
#(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(660)# 16:59:50 11/24/04 Critical : ZENNDSUtil: Failed to load
WMSchApi.dll. Error: 1114
#(660)# 16:59:50 11/24/04 Normal : Reading workstation DN and tree
name...
#(660)# 16:59:50 11/24/04 Normal : workstation DN -
CN
#(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(660)# 16:59:50 11/24/04 Critical : ZENNDSUtil: Failed to load
WMSchApi.dll. Error: 1114
#(660)# 16:59:50 11/24/04 Normal : Neither policy settings active.
All operations disabled.

> We currently have a large number or workstations that have imported fine, we
> can view diag info but are unable to use any remote control functionality.
>
> Below is an extract from the zen remote log file which shows a failed load
> off wmschapi.dll and a critical error .
>
> Anybody got a fix that can be automated
>
> Thanks
>
> Scott
>
> We're using the ZFD agent from IR4 patch which is working fine on other PCs,
> all 49 SP2 clients, W2K SP4.
>
>
> #(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenLite.dll
> #(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenPol32.dll
> #(660)# 16:59:50 11/24/04 Normal : ZENNDSUtil: Successfully loaded
> dependent modules...
> #(660)# 16:59:50 11/24/04 Normal : LoadZenAutilLibraryAndGetProc:
> Successfully loaded ZenAutil.dll and its dependent DLLs
> #(660)# 16:59:50 11/24/04 Normal : Console version is SP1
> #(660)# 16:59:50 11/24/04 Critical : ZenRmServer: Failed to find
> Console Version #0.6.5.1 in supportability list
> #(660)# 16:59:50 11/24/04 Warning :
> RMAudit::Auditing.cpp:RMSesstionStart() The audit log file is not found.
> #(660)# 16:59:50 11/24/04 Normal : ZENUtil:
> ZENIsWorkstationRegistered: wsDN 'CN#(660)# 16:59:50 11/24/04 Normal :
> Workstation is registered
> #(660)# 16:59:50 11/24/04 Normal : ZENNDSUtil: Attempting to read
> policies...
> #(660)# 16:59:50 11/24/04 Normal : ZENUtil:
> ZENIsWorkstationRegistered: wsDN 'CN#(660)# 16:59:50 11/24/04 Normal :
> Workstation is registered
> #(660)# 16:59:50 11/24/04 Normal : Reading workstation DN and tree
> name...
> #(660)# 16:59:50 11/24/04 Normal : workstation DN -
> CN
> #(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(660)# 16:59:50 11/24/04 Critical : ZENNDSUtil: Failed to load
> WMSchApi.dll. Error: 1114
> #(660)# 16:59:50 11/24/04 Normal : Reading workstation DN and tree
> name...
> #(660)# 16:59:50 11/24/04 Normal : workstation DN -
> CN
> #(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(660)# 16:59:50 11/24/04 Critical : ZENNDSUtil: Failed to load
> WMSchApi.dll. Error: 1114
> #(660)# 16:59:50 11/24/04 Normal : Neither policy settings active.
> All operations disabled.
>
>
Just to support the previous person who also replied to this question. We
had the same problem and it was the path. Someone pushed an app that
replaced the path instead of appending to it and it killed the zen remote
agent. Replacing the path to "c:\program files\novell\zenworks" path worked.
Thanks much for the person who first suggested this.
Neal...

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    If you have any feedback on our support, please click
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    Mike Yin
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    Blog: http://vspatel.co.uk
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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    > Use Modules.
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