'Failed to read phone contents' on backup, sync wo...
Hi,
I've installed PC-Suite 6.85
and use it with my nokia 6230i.
I'm able to sync my Outlook contacts and calendar with the phone, but somehow i keep getting the above message when I try to backup my phone.
I'm also able to send SMS messages with pc suite using my phone, and even able to see my recent sms messages on the startup page of pc-suite.
I use Bluetooth connection
any suggestions?
that message is quite misleading.
it doesn't matter that much. for there are some copyright protected content on the phone (theme, wallpaper, ring, etc), they will not get backuped by pc suite. the details are described in the backup log.
What's the law of the jungle?
Similar Messages
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Error: Failed To Read Phone's File System
I'm using PC Suite 7.0.8.2 on XP SP3 connected to a Nokia 6300.
I keep getting an error message when I click on Nokia Video Manager. The message states "Failed to read phone's file system. Internal error occurred". Video manager then hangs. I see it in the XP task bar but no window ever appears.
I've tried connecting the phone via Bluetooth and USB with the same message.
With no phone connected I should still be able to use Video Manager to convert videos and store them on my PC, but it still hangs (without the phone file system error message), so it looks like perhaps more of an issue with Video Manager than with my phone. It was working a few days ago.
I've tried running the PC Suite installer and selecting the repair option, but that didn't help.
Not sure what to try next. I did a search on the error message phrase in these forums but nothing turned up.
Any ideas or suggestions?I have messed around and found some sort of solution.
What seemed to be happening was the phone was creating conflicting folders on the memory card.When anew video was created the phone created a folder named video clips and stored the new video in there.
So what I did was move all videos out of the Videos and video clips folders so that they were just on the memory card when you open it, then delete the folder named videos leaving the other video clips.
Now when you go to video manager it can read the videos.
However you may still get the error message but at least you can now transfer stuff. -
Made changes on my home page and it looks great in the preview in browser, but when i upload to my server I get the attached error message. PLEASE HELP!!!
It's common for opening a locally exported website that contains Social widgets or other third party code to generate security errors because it will be loaded in the browser using file:// protocol. When a site is previewed from Muse (in Muse or in browser) or uploaded to a hosting provider it's served using http:// (or https://) protocol and the security errors don't occur.
The third party code that comes with using the Social widgets or any other widgets that rely on third party code and/or services is frequently not designed to work over file:// protocol. -
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
Unable to get new iphone 5c recognized as a device in itunes for syncing purposes. Backup from old phone made yesterday and now would like to sync new phone from that backup. Any advice appreciated.
Golfslave wrote:
Even if I enable the new phone to backup automatically with the cloud? Wouldn't that keep everything up to date? And if I use the software, couldn't I choose to copy just the music & messages to I tunes, and not select anything else to keep the data from the new phone intact? Sorry, this is confusing. I like these products, but Apple really fails on portability. I had this same issue with Ipod years ago, and it ****** me off then too. They sold me (the last time I lost everything) on the icloud, telling me it backed EVERYTHING up. I'm a bit upset at store personnel right now to say the least.
Sorry I was under the impression you still wanted to restore from your old phone backup.
yes if you enable backup on your new phone everything will be up to date.
Yes you can use the software to move music and message to your computer - you would need to add the music back to your iTunes media library.
I provided a link with what is backup to icloud. YOur purchased item is always tied to your apple id. -
I tunes does not read the contents of my iphone when plugged into my IMAC. It is asking me to go to the iphone preferences and hit restore? Does
anyone know how I should do this? Will I lose all of my contacts, e-mails, etc. I did a backup on the phone to icloud as of now, but not sure
what I should do just to sync with ITunes.That's right, there is an easier way, just check out my other answer to you:
iMacange wrote:
Otherwise, you can also do this if you're using a PC:
1. Go to control panel where you can uninstall a program.
2. Click on iTunes from the list of programs. There should be a button on top of the page that says “Repair”. Just click it. -
I am not able to backup my Iphone to Icloud because my wi-fi is greyed outon my phone. The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do? I need to save my pics, info....etc, because I have to get another phone.
Back up to your computer instead. To do this, connect your phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now. Also go to File>Devices>Transfer Purchases to transfer your apps and other purchased media to your iTunes library. Finally, save any photo stream photos to your camera roll (open your my photo stream album, tap Edit, tap the photos, tap Share, tap Save to Camera Roll), then import your camera roll photos and videos to your computer as explained here: http://support.apple.com/kb/HT4083. (You don't need to delete them from your phone afterwards unless you need the space.)
If you're getting another phone, be sure to delete your iCloud account and turn off iMessage, FaceTime and Game Center before doing so. (See http://support.apple.com/kb/HT5661).
This is a support article on your wifi issue: http://support.apple.com/kb/ts1559. -
we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone. I had ok'd to "restore settings" in the process. How do get all the contents/contacts of my phone back?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I have never updated ios on my iPhone 4. I am currently running ios 4. I tried to update yesterday to ios 6 but many hours into the backup I got an error message saying that continuing would cause all of my phone contents to be lost. What should I do?
Why, if it told you you have insufficient space on your computer, would it suggest making more space available on your phone?
At a guess, you have insufficient space on your phone. Installing software will typically require more space than the final size of the software, perhaps even twice or three times as much, for the installation process. You can easily dump some videos or music temporarily, and then synch them back in afterwards. -
New iphone & new iTunes wont sync, asks restore phone with no backup option
Hi all.
I have a brand new Toshiba and Windows 7, with a brand new iphone4 (first time I have had one). I downloaded the latest version of itunes this morning, and went to sync and back-up the two, but dramas started! The device is recognised with my number serial number and offers to upload videos, images wtc, but it wont let me sync or the like.
The error message I get is 'iTunes cannot read the contents of the iPhone 'iPhone'. Go to the summary tab in iPhone preferences and click restore to restore this iphone to its factory settings.
I dont want to restore as I will lose all data, as it wont allow me to perform a backup. I have been through all the recommendations provided on hte internet this morning, but have had no resolution (turn both devises off, restore iPhone), I just dont want to lose my contacts without being able to back up.
Does anyone have any ideas?For managing audio and video contents of the iPod and iPhone you can find some lighter and faster alternatives to iTunes. An overview of some iPod managers can be found here: [IPod/iPhone/iPad To Computer Transfer & Backup Software Reviews|http://iphoneipodipadreviews.blogspot.com/2010/12/ipodiphoneipad-transf er-backup-software.html]
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When i plug my phone into my computer itunes says it cannot read the contents of my device
When i plug my Iphone into itunes, it tells me it cannot read the contents of my device and i must reset it, so i did. I had to o this a few months back and it gave me the option to keep my pictures etc. This time all my pictures and everything got erased, and to top it all off when i plug it back in it tells me it cannot read my device again and i need to reset again. What is happening?! and can i reset mt phone to a previous time/ate like you can with a computer?
Worked for an iPad 4 (Retina) running iOS 7.0.3. connected to a Mac (Mavericks, iTunes 11.1.2). Although the file system is a bit different than what is shown on the video, the basic same steps can be carried out: download iFunbox (for Mac, obviously), go into "Raw file system", then "iTunes_Control" (you may want to switch to list view to see the complete name), then iTunes. There there was no iTunesDB file but I deleted iTunesCDB (was 0kB, expect that might have been the problem) and iTunesControl (0kB as well). Also deleted the Music folder in the previous directory.
After that I disconnected the iPad from iTunes, quit iTunes, relaunched, and it started sync'ing :-)
Note that now it's telling me that it cannot sync because an additional 10GB is required! Not sure what the problem is because the bar at the bottom of the iTunes window says it still has another 4GB available. I'm expecting there's a problem with how the size of the music is calculated (perhaps because I also sync Genius playlists and mixes), so I disabled music sync'ing for now so it can complete it once. Then I'll hand-pick the music again and hope it works! -
message displays itunes cannot read the contents of the iphone when connected on a laptop. Doesnt let me back up and sync and asks for restoring to factory defaults??!!
Hello ardninam,
Thanks for using Apple Support Communities.
If the content on your iPhone cannot be read by iTunes, then you will need to follow the directions in the popup and restore your iPhone to the factory settings. You can then try and restore from a previous backup.
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
Error occured while reading identity data: failed to decrypt safe contents
Hello,
We are trying to access Tibco JMS server through SSL using JNDI lookup. Getting the following error, while executing a sample java file.
Java Version -
java version "1.4.2_05"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_05-b04)
Java HotSpot(TM) Client VM (build 1.4.2_05-b04, mixed mode)
Please let me know if any of you faced similar issues.
thanks in advace.
Following are the error messages.
javax.jms.JMSSecurityException: Error occured while reading identity data: failed to de
crypt safe contents entryCOM.rsa.jsafe.SunJSSE_cs: Could not perform unpadding: invalid
pad byte. at com.tibco.tibjms.TibjmsSSL._identityFromStore(TibjmsSSL.java:2699)
at com.tibco.tibjms.TibjmsSSL.createIdentity(TibjmsSSL.java:2604)
at com.tibco.tibjms.TibjmsxLinkSSL._initSSL(TibjmsxLinkSSL.java:291)
at com.tibco.tibjms.TibjmsxLinkSSL.connect(TibjmsxLinkSSL.java:338)
at com.tibco.tibjms.TibjmsConnection._create(TibjmsConnection.java:611)
at com.tibco.tibjms.TibjmsConnection.<init>(TibjmsConnection.java:1772)
at com.tibco.tibjms.TibjmsTopicConnection.<init>(TibjmsTopicConnection.java:37)
at com.tibco.tibjms.TibjmsxCFImpl._createImpl(TibjmsxCFImpl.java:139)
at com.tibco.tibjms.TibjmsxCFImpl._createConnection(TibjmsxCFImpl.java:201)
at com.tibco.tibjms.TibjmsTopicConnectionFactory.createTopicConnection(TibjmsTo
picConnectionFactory.java:84)
at tibjmsSSLJNDI.<init>(tibjmsSSLJNDI.java:202)
at tibjmsSSLJNDI.main(tibjmsSSLJNDI.java:252)
##### Linked Exception:
com.tibco.security.AXSecurityException: failed to decrypt safe contents entryCOM.rsa.js
afe.SunJSSE_cs: Could not perform unpadding: invalid pad byte.
at com.tibco.security.impl.j2se.IdentityImpl.init(IdentityImpl.java:70)
at com.tibco.security.IdentityFactory.createIdentity(IdentityFactory.java:61)
at com.tibco.tibjms.TibjmsSSL._identityFromStore(TibjmsSSL.java:2680)
at com.tibco.tibjms.TibjmsSSL.createIdentity(TibjmsSSL.java:2604)
at com.tibco.tibjms.TibjmsxLinkSSL._initSSL(TibjmsxLinkSSL.java:291)
at com.tibco.tibjms.TibjmsxLinkSSL.connect(TibjmsxLinkSSL.java:338)
at com.tibco.tibjms.TibjmsConnection._create(TibjmsConnection.java:611)
at com.tibco.tibjms.TibjmsConnection.<init>(TibjmsConnection.java:1772)
at com.tibco.tibjms.TibjmsTopicConnection.<init>(TibjmsTopicConnection.java:37)
at com.tibco.tibjms.TibjmsxCFImpl._createImpl(TibjmsxCFImpl.java:139)
at com.tibco.tibjms.TibjmsxCFImpl._createConnection(TibjmsxCFImpl.java:201)
at com.tibco.tibjms.TibjmsTopicConnectionFactory.createTopicConnection(TibjmsTo
picConnectionFactory.java:84)
at tibjmsSSLJNDI.<init>(tibjmsSSLJNDI.java:202)
at tibjmsSSLJNDI.main(tibjmsSSLJNDI.java:252)
Subexception stack trace follows:
java.io.IOException: failed to decrypt safe contents entryCOM.rsa.jsafe.SunJSSE_cs: Cou
ld not perform unpadding: invalid pad byte.
at com.sun.net.ssl.internal.ssl.PKCS12KeyStore.engineLoad(Unknown Source)
at java.security.KeyStore.load(Unknown Source) at com.tibco.security.impl.j2se.IdentityImpl.init(IdentityImpl.java:66)
at com.tibco.security.IdentityFactory.createIdentity(IdentityFactory.java:61)
at com.tibco.tibjms.TibjmsSSL._identityFromStore(TibjmsSSL.java:2680)
at com.tibco.tibjms.TibjmsSSL.createIdentity(TibjmsSSL.java:2604)
at com.tibco.tibjms.TibjmsxLinkSSL._initSSL(TibjmsxLinkSSL.java:291)
at com.tibco.tibjms.TibjmsxLinkSSL.connect(TibjmsxLinkSSL.java:338)
at com.tibco.tibjms.TibjmsConnection._create(TibjmsConnection.java:611)
at com.tibco.tibjms.TibjmsConnection.<init>(TibjmsConnection.java:1772)
at com.tibco.tibjms.TibjmsTopicConnection.<init>(TibjmsTopicConnection.java:37)
at com.tibco.tibjms.TibjmsxCFImpl._createImpl(TibjmsxCFImpl.java:139)
at com.tibco.tibjms.TibjmsxCFImpl._createConnection(TibjmsxCFImpl.java:201)
at com.tibco.tibjms.TibjmsTopicConnectionFactory.createTopicConnection(TibjmsTo
picConnectionFactory.java:84)
at tibjmsSSLJNDI.<init>(tibjmsSSLJNDI.java:202)
at tibjmsSSLJNDI.main(tibjmsSSLJNDI.java:252)
Caused by: COM.rsa.jsafe.SunJSSE_cs: Could not perform unpadding: invalid pad byte.
at COM.rsa.jsafe.SunJSSE_al.a(Unknown Source)
at COM.rsa.jsafe.SunJSSE_ag.a(Unknown Source)
at com.sun.net.ssl.internal.ssl.PKCS12KeyStore.a(Unknown Source)
... 16 more
Subexception stack trace follows:
java.io.IOException: failed to decrypt safe contents entryCOM.rsa.jsafe.SunJSSE_cs: Cou
ld not perform unpadding: invalid pad byte.
at com.sun.net.ssl.internal.ssl.PKCS12KeyStore.engineLoad(Unknown Source)
at java.security.KeyStore.load(Unknown Source)
at com.tibco.security.impl.j2se.IdentityImpl.init(IdentityImpl.java:66)
at com.tibco.security.IdentityFactory.createIdentity(IdentityFactory.java:61)
at com.tibco.tibjms.TibjmsSSL._identityFromStore(TibjmsSSL.java:2680)
at com.tibco.tibjms.TibjmsSSL.createIdentity(TibjmsSSL.java:2604)
at com.tibco.tibjms.TibjmsxLinkSSL._initSSL(TibjmsxLinkSSL.java:291)
at com.tibco.tibjms.TibjmsxLinkSSL.connect(TibjmsxLinkSSL.java:338)
at com.tibco.tibjms.TibjmsConnection._create(TibjmsConnection.java:611)
at com.tibco.tibjms.TibjmsConnection.<init>(TibjmsConnection.java:1772)
at com.tibco.tibjms.TibjmsTopicConnection.<init>(TibjmsTopicConnection.java:37)
at com.tibco.tibjms.TibjmsxCFImpl._createImpl(TibjmsxCFImpl.java:139)
at com.tibco.tibjms.TibjmsxCFImpl._createConnection(TibjmsxCFImpl.java:201)
at com.tibco.tibjms.TibjmsTopicConnectionFactory.createTopicConnection(TibjmsTo
picConnectionFactory.java:84)
at tibjmsSSLJNDI.<init>(tibjmsSSLJNDI.java:202)
at tibjmsSSLJNDI.main(tibjmsSSLJNDI.java:252)
Caused by: COM.rsa.jsafe.SunJSSE_cs: Could not perform unpadding: invalid pad byte.
at COM.rsa.jsafe.SunJSSE_al.a(Unknown Source)
at COM.rsa.jsafe.SunJSSE_ag.a(Unknown Source)
at com.sun.net.ssl.internal.ssl.PKCS12KeyStore.a(Unknown Source)
... 16 moreFor the benifit of others.
The issue is resolved.
When we set the certificate password inside our application we were encrypting it inside our system.
When we sent it to tibco we did not decrypt it.
So the encrypted password was sent as it is that was the issue :(
Thanks,
Reflex. -
Hello, I recently was sent a replacement iPhone 4 from apple. I originally had it assigned to a laptop with an older version of iTunes and everything worked fine. I recently purchased a new laptop and assigned the new laptop to my phone with the newest version of iTunes. Now everytime I hook up my phone to my new laptop I get the same error message. "iTunes cannot read the contents of the iPhone. Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings." Can anyone help, please!
Did you try following the instruction to restore? You are getting that message for a good reason - there is corrupted or altered data/settings on the phone. Is this phone jailbroken or hacked?
-
While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.Try this
iOS: Device not recognized in iTunes for Windows
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