"Failed to respond" message on iChat

Hello, i thought posting my problems in this board was more appropriate than iSight.
I am unable to connect video chat with a PC user (with AIM 5.9) via iChat AV 3.0.1. I can connect to the test appleu3test01 user for video chat but not my PC friend. I continue to ge tthe "Failed to respond" error message.
please help! i've tried to read the step by step pages on instructions but it seems i've tried to eliminate plists and reset port numbers but nothing is working.

Hi Ives,
If the PC user is on XP and has Service PAck 2 installed they mey need to Enable AIM thorugh the XP firewall
http://www.ralphjohnsuk.dsl.pipex.com/page12.html See the bottom of the two yellow boxes.
They may also need the exrta Video file and Tune their Camera and Mic to the appliction Both of these have links in the top yellow box (the "here" link and the Bold Tuning Link justs after)
Ralph

Similar Messages

  • Failed to respond message

    Hi i am having problems when using ichat. When someone tries to connect to me and i click accept, they get message that i declined them, whilst i get message that i failed to respond. Am using BT VOYAGER 2000 wireless adsl modem with airport.....can anyone help please......thanks
    ....same problem when i try to connect with them, will not connect.

    Hi interscott1,
    Welcome To The Apple Discussion Pages.
    This page Says the BT 2000 has UPnP. Turn this On and delete any settings for Port Forwarding you have done.
    With the Airport Log on to it with the Aiport Admin Utility (In Applications/Utilities).
    Go to the Network tab.
    Deselect the Distribute Addresses option.
    This will trun it in to a Wireless Access point and all the computers will then get their IP from the BT 2000.
    Lasly make sure that System Preferences > Quicktime > Streaming tab has the drop down set to match your download speed or a max of 1.5meg. AND iChat > Preferences > Video section > Bandwidth Limit drop down is set to NONE.
    Now you should be good to go.
    11:07 PM Sunday; May 21, 2006

  • Constant "some accounts failed to respond" following 10.3.1 update

    More than a year, no problems with any of my email accounts.  None.
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    Solved!
    Go to Solution.

    Have had numerous issues with 10.3.1 update myself (got most of them resolved except for my Contacts that refuse to sync correctly).
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  • IChat AV 2.1 - Failed to Respond (NOT Tiger AV 3 version)

    Hi all - have been iChatting with my sister for a long time without too many problems. All of a sudden (since a couple of days) we can no longer connect to each other. Both on Mac 10.3.9/AV 2.1 - both with sufficient broadband speeds - both with the proper ports open. We've had no changes in system. Tried from G5 to G5; from iBook to PowerBook, from G5 to laptop, nothing works. Starting up iChat no problem, inviting for video chat no problem, screen says "Starting video chat" and then it either "hangs" or gives the message "user failed to respond". Connection Doctor message is: xx did not respond. Tried to send UDP SIP "invite" to the following IP addresses and ports: xxxx:5060, xxxx:5060.
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    Hello Snobble
    All of a sudden (since a couple of days) ...
    If the problem occurred only after the recent Security updates, I suggest you download and reapply the Security Update 2005-007 (Mac OS X 10.3.9 Client). You may have had a bad download or install.
    Repair permissions
    b before AND after
    the update. See Gulliver's Mac OS X 10.3/10.4: System maintenance FAQ for why.
    If that does not get iChat AV working again, try the suggestions in the How Can I get iChat working again? FAQ.

  • Help - failed to respond - ichat os 10.4.7

    i just bought 3 new macbooks. 1 for my fiance, 1 for myself, and 1 for my inlaws as i am moving out of state in two weeks.
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    when i first bought the 1st macbook i brought it home and successfully connected with my sister, in her apartment, and video-conferenced.
    i then bought the 2 macbooks, set them up at my fiances house. 1 was hard-wired to their ethernet connection, the other was working wirelessly. we were able to connect and ichat in their house.
    my fiance brought her computer to my house last night, we upgraded her and my OS to OS 10.4.7.
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    i was able to connect my macbook to my ethernet and ichat with the computer that was hard-wired at her house, but once i removed my hard-wire connection at my house, i lost the connection immediately
    i then took out my isight and cube and connected to my parents computer again, i also used my ibook laptop and connected with the isight again ... when i tried to use the new macbook - failed to respond again and again and again
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    macbook   Mac OS X (10.4.6)   now on max os x (10.4.7)

    Hi bginz,
    Welcome to the Apple Discussions
    Ok it is a bit like this.
    iChat reads the Connection speed via a setting in System Preferences for Quicktime.
    WHen a computer is started up for the first time the full Bandwidth is passed to iChat
    In subsquent iChat/computer start ups the Quicktime setting is used.
    If this is set to Automatic it returns a 0 to iChat and caps the Bandwidth.
    Go to System Preferences > QUicktime > Streaming tab and set the drop down to match your download speed.
    If your connection is fatser than 1.5meg then use the 1.5meg setting.
    Some of your problem may be related to the routing set up you have on your LAN.
    Hw are you set up with regard to IP issuing from your modem ?
    Is it using DHCP or have you set up Static routing ?
    IS there any other routing device involved ?
    This will lead to how have you opened the ports to allow different computers to use the iChat ports ?
    Can you confirm that the initial connections are form the AIM Buddy List and not the Bonjour one ?
    2:11 PM Thursday; June 29, 2006

  • ITunes failed to respond on my PC and gave me an error message to say a component - MSVCR80.dll - was missing.  Never happened before and I have hundreds of tunes, playlists, Podcasts etc. in there somewhere.  What is this about?  Brian Forster

    iTunes failed to respond on my PC and gave me an error message to say a component - MSVCR80.dll - was missing.  Never happened before and I have hundreds of tunes, playlists, Podcasts etc. in there somewhere.  What is this about?  Brian Forster

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Ichat user failed to respond

    hi, i've been trying to video chat with people using ichat for somet ime now, every time i try to do it though, it just says "user failed to respond". i am using an AIM screen name, and so is the person i am trying to chat with. both of us are using mac book pros

    Hello... I am also having the "error-8" ichat video problem.
    Date/Time: 2007-10-01 17:20:31.899 -0400
    OS Version: 10.4.10 (Build 8R2232)
    Report Version: 4
    iChat Connection Log:
    AVChat started with ID 1586007614.
    heavenlylr1: State change from AVChatNoState to AVChatStateWaiting.
    0x154f7470: State change from AVChatNoState to AVChatStateInvited.
    0x154f7470: State change from AVChatStateInvited to AVChatStateConnecting.
    heavenlylr1: State change from AVChatStateWaiting to AVChatStateConnecting.
    heavenlylr1: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    0x154f7470: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    Video Conference Error Report:
    Video Conference Support Report:
    Video Conference User Report:
    I have called my windstream provider and have shut off the firewalls to my internet and have checked for firewalls on my computer, which were all off. My boyfriend and live very far apart and bought these computers mostly for this reason. I called Apple, and they had no answers for me. I am able to video chat with another macbook in my house, but not with anyone else. PLEASE tell me you have answers
    Thank you

  • IChat v Skype - 'fail to respond' etc

    I have been using Skype on my Mac for a long time, and recently decided to try out iChat AV with friends living overseas. They have Macs too.
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    So, now its back to good old Skype (never had connection problems from day one). Even Gizmo is good too. Apple seriously needs to work on these issues real quick. They need to learn from Skype.

    Help for iChat AV 3 Problems

  • AV iChat ---does not respond message

    I've been reading about iChat problems and see a lot of frustrated people out there and have joined the ranks.
    My mother and I successfully AV iChatted Friday night.
    My daughter and I AV iChatted Sunday (she could invite me, i couldn't invite her)
    My daughter was able to AV iChat with her grandmother Sunday too. But I could not. We could however audio chat.
    A week later I cannot audio OR video chat with my mother.
    We are getting the "(fill in name of invitor) did not respond" message.
    I have opened the ports in my Mac Firewall, and my mother did too--no luck.
    I tried to set a static ip address for my computer but cannot because my isp has dynamic DNS and I'm not allowed to according to them.
    Am I frustrated? You bet!
    I've Mac OS X (10.4.5) on dual processor intel iMac. I connect to the web via Motorola Surfboard S84220 Cable Modem and Netgear 54 Mbps wireless router WGR614v6. My mother is on System: Mac OSX  version 10.4.5
    Power Book G4 and is connected thru Surfboard Motorola Model  SB 5100.
    Oh--should I say, I am on .Mac and my mother is AIM?
    My husband is beginning to worry about me because I have been glued to my computer--he says there are programs out there to help people like me get over my addiction--i hope so.
    iMac dual intel   Mac OS X (10.4.5)   Motorola Surfboard S84220 Cable Modem and Netgear 54 Mbps wireless router WGR614v6
    iMac dual intel   Mac OS X (10.4.5)   Motorola Surfboard S84220 Cable Modem and Netgear 54 Mbps wireless router WGR614v6
    iMac dual intel   Mac OS X (10.4.5)   Motorola Surfboard S84220 Cable Modem and Netgear 54 Mbps wireless router WGR614v6

    Well thanks for your time and input. After playing around with everything for another while, I finally called Apple Care. I figured since I payed for it, I should use it.
    They first suggested that my problem lay with the strength of my internet connection. I turned my airport off and hooked up to the internet directly with the cable. When that did not help, we tried one more thing.
    It turns out that I had to reset my modem. I unplugged it for 2 minutes--including its cable connection, and then turned everything back on as well as restarting my computer. Voila! it worked.
    I have since reconnected my airport and am now operating wirelessly, and iChat is happy again.
    Since I am not a technical person, i am probably going to garble this, but it seems that the modem was issuing crumby ip addresses to my computer (?)
    Maybe you can make sense of this.
    After all of this, it seems like such a simple fix. Maybe you who are experiencing the "did not respond" message can start here before you go to too much trouble setting ports and such.
    We'll see if this still works tomorrow.
    Good luck!

  • Whenever i try and send an imessage to someone that has an iphone it gets stuck at times and won't go through. I then have to send it as a basic text and then it will respond message failed to send what should i do when it does this i need help

    Whenever i try and send an imessage to someone that has an iphone it gets stuck at times and won't go through. I then have to send it as a basic text and then it will respond message failed to send what should i do when it does this i need help

    The use of iMessage depends on both the sender and the receiver having an active data connection. If either of the two connections are interrupted, the message can fail. The sending of an iMessage differs from the sending of an SMS, and if you are having SMS failures, that would be a carrier concern.

  • Unable to chat "because user failed to respond"

    I and my family are having trouble using iChat AV for video chat. The problem also affects audio chat.
    Essentially, when person A invites person B to chat, and person B accepts, there is a delay with the spinning indicator (which always pauses momentairly in this process) and then person B sees an error message saying that person A "failed to respond". Messaging works fine.
    My father experienced this issue first, unable to connect to my brother. However, I was able to connect to both of them. Recently, I was invited to download an iSight Updater, and since this the problem now affects me.
    My father uses iChat AV v3.1.6 (v441) on OS 10.4.8 on a G5 iMac
    I use iChat AV 2.1 (v153) on OS 10.3.9 on a G4 iMac
    I believe my brother also uses OS 10.3.x
    Can anyone provide any assistance as this problem is getting us down! Thanks!
    iMac G4 Flat   Mac OS X (10.3.9)  

    Hi Perseverance,
    This info suggests that ports for iChat are not open somewhere such as the Mac Firewall or the modem.
    4:24 PM Wednesday; January 24, 2007

  • User failed to respond

    Okay so I have tried with a bunch of different people but I can't get video chat to work I keep getting the message that I failed to respond. I was able to user one of the appletest01 accounts and connected just fine but not to any real person. I have all my ports setup per ichat help guides and had a friend do the same for his but we couldn't connect.
    Anyone know something we can try to get around this problem?

    Date/Time: 2006-11-22 19:48:14.783 -0800
    OS Version: 10.4.8 (Build 8L2127)
    Report Version: 4
    iChat Connection Log:
    AVChat started with ID 2439286152.
    0x17ad7ae0: State change from AVChatNoState to AVChatStateWaiting.
    jtking516: State change from AVChatNoState to AVChatStateInvited.
    0x17ad7ae0: State change from AVChatStateWaiting to AVChatStateConnecting.
    jtking516: State change from AVChatStateInvited to AVChatStateConnecting.
    0x17ad7ae0: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    jtking516: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    Video Conference Error Report:
    @:0 type=4 (00000000/22)
    [VCSIP_INVITEERROR]
    [19]
    @SIP/SIP.c:2437 type=4 (900A0015/22)
    [SIPConnectIPPort failed]
    Video Conference Support Report:
    @:0 type=2 (00000000/2)
    [VCUSE_INTERNALISIGHT]
    [25]
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.33;branch=z9hG4bK284ffb0574c4d6be
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "jtking516" <sip:[email protected]>;tag=1823807539
    Call-ID: 6fa48500-7aa5-11db-94a0-b8faff0413c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 474
    v=0
    o=jtking 0 0 IN IP4 192.168.1.33
    s=jtking516
    c=IN IP4 192.168.1.33
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:831972697
    m=video 16384 RTP/AVP 126 34
    a=rtpmap:126 X-H264
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:1434778404
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.33;branch=z9hG4bK284ffb0574c4d6be
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "jtking516" <sip:[email protected]>;tag=1823807539
    Call-ID: 6fa48500-7aa5-11db-94a0-b8faff0413c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 474
    v=0
    o=jtking 0 0 IN IP4 192.168.1.33
    s=jtking516
    c=IN IP4 192.168.1.33
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:831972697
    m=video 16384 RTP/AVP 126 34
    a=rtpmap:126 X-H264
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:1434778404
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.33;branch=z9hG4bK284ffb0574c4d6be
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "jtking516" <sip:[email protected]>;tag=1823807539
    Call-ID: 6fa48500-7aa5-11db-94a0-b8faff0413c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 474
    v=0
    o=jtking 0 0 IN IP4 192.168.1.33
    s=jtking516
    c=IN IP4 192.168.1.33
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:831972697
    m=video 16384 RTP/AVP 126 34
    a=rtpmap:126 X-H264
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:1434778404
    @:0 type=2 (00000000/22)
    [VCVIDEO_OUTGOINGATTEMPT]
    [4]
    @:0 type=2 (00000000/2)
    [VCUSE_INTERNALISIGHT]
    [25]
    Video Conference User Report:
    Binary Images Description for "iChat":
    0x1000 - 0x17cfff com.apple.iChat 3.1.5 (440) /Applications/iChat.app/Contents/MacOS/iChat

  • Yet another "fail to respond".....

    I've had a look around on the posts and can't find a problem that quite matches this. I bought my parents a G5 iMac with an external iSight just over a year ago. We've been using iChat happily since then, til today.
    Originally I had G4 iMac with iSight on panther. Since then we've both upgraded to Tiger, and I've upgraded to a G5 iMac 2.1 with built in iSight. Still no problems. Just after christmas I invested in a Zoom ethernet modem and tonight was the first time since then we've tried to iChat. Depending on who's trying to accept the chat, they recieve the message that they have failed to respond.
    Both firewalls are off and encryption is not enabled. This would suggest to me that it might be my new modem. So I powered up my old G4 connected with my old modem, but still no audio or videochats, with the same error messages.
    I don't see why I should be getting the same problem with my old set up too when it worked fine before (G4 running Tiger too).
    Any thoughts?

    HI Veeto,
    Ok your parents may have set up Port Forwarding like this (I can not UPnP listed on this screen shots).
    UPnP stands for Universal Pug n Play.
    It is one means of making sure the Ports in a cable or ADSL modem are open.
    Port Forwarding is another and Port Tiggering is yet another.
    Sometimes a cabele modem can be set as a Straight through device much like a USB modem.
    An ADSL modem is likely to come with some ports pen by default which allow you to Plug and Play with your Web broswer and Mail applications and Send and get files over FTP.
    However iChat uses ports ports above the 1024 threshold for these open ports. This means you have to open the ports.
    If you have the Access IP and Default Password and User ID for your 5660ADSL modem then you will be able to do the same.
    The page I linked you to has all the ports you need for AIM and Jabber accounts to work.
    This is on of the other Zoom's Pages for the same thing. Similar but different.
    You should be able to work out how to set yours up.
    Ideally you need to use UPnP or Port Triggering to use two computers at one location with iChat as these both allow multiple computer to use the same ports (Port Forwarding does not).
    It might be you have newer firmware on your modem than is shown in these pics and you might have UPnP.
    http://www.zoom.com/techsupport/adsl/adsl_x3.shtml (Firmware page).
    I do not see that it says it has UPnP on thier site.
    Ralph

  • "Failed to respond" cause has been found for me

    I, like many of you, have been having problems with "xx failed to respond". I just found out from my ISP that the telephone company here (Pakistan) is blocking ports 5190 and 5060 which basically shuts down iChat and gives you that message. You can still text but audio and video are blocked. I guess they think I'll actually use the telephone and make them more money if they do this. The million dollar question...is there a way around this?

    The plot thickens.
    My ISP is routing my traffic through a tunnel now. I downloaded IPNetMonitorX and the tests seem to confirm that the tunnel is functioning if I'm interpreting the program correctly. I used some of the IPNetMonitors features to trace the route and discovered that I'm getting at least a .25 second delay consistently between two servers. Would that kind of delay cause a timeout issue that would result in me "not responding?" See below:
    Hop     Sent     Rcvd     Seconds     IP Address     Name
    1     YYY     YYY     0.001     10.0.0.138     speedtouch.lan
    2     YYY     YYY     0.062     203.82.63.253     lo-0-bras.dsl.net.pk
    3     YYY     YYY     0.063     203.82.48.125     fa-0-1-gw.dsl.net.pk
    4     YYY     YYY     0.254     202.125.155.61     s4-0-1.rwp44d1.pie.net.pk
    5     YYY     YYY     0.230     202.125.148.152     f5-0-0.rwp44c1.pie.net.pk
    6     YYY     YYY     0.229     202.125.159.13     a1-0-201.khi77gw1.pie.net.pk
    7     YYY     YYY     0.252     202.125.128.181     g5-0-0.khi77gw2.pie.net.pk
    8     YYY     YYY     0.291     144.232.229.21     sl-gw28-nyc-0-1.sprintlink.n et
    9     YYY     YYY     0.291     144.232.7.29     sl-bb21-nyc-10-2.sprintlink.ne t
    10     YYY     YYY     0.290     144.232.13.64     sl-gw37-nyc-0-0.sprintlink.n et
    11     YYY     YYY     0.291     144.232.228.74     sl-ameronl-16-0.sprintlink. net
    12     YYY     YYY     0.298     66.185.151.50     bb2-nye-p0-0.atdn.net
    13     YYY     YYY     0.304     66.185.152.201     bb2-vie-p12-0.atdn.net
    14     YYY     YYY     0.296     66.185.139.83     pop1-vie-p1-0.atdn.net
    15     YYY     YYY     0.297     66.185.141.118     dar2-dtc-s1-0-0.atdn.net
    16     YYY     NNN          
    17     YYY     NNN          
    18     YYY     YYY     0.298     205.188.179.233     ibucp-vip-d.blue.aol.com
    The second thing I discovered is that when I traceroute to login.oscar.aol.com I get up to one of their internal servers and then it never makes it to the final destination. I'm not sure if that is a protection feature and should be considered normal. See hops 16-18 above.
    I rechecked my connection speeds and I'm at 460 down/319 up. I've also bypassed all routers and I'm connected directly via ethernet to the dsl modem. I'm not sure what else to try. Hopefully Apple reads these pages and realize they have a real problem based on the number of posts.

  • "Failed to Respond" victims try this v.2

    A while ago I experienced a troublesome "Failed to Respond" error and found a solution/workaround - here is that thread:
    http://discussions.apple.com/message.jspa?messageID=1023629#1023629
    I recently tried to chat after a prolonged period of time and was met by my old nemesis, "Failed to Respond". After reading countless posts and changing numerous settings on my router, iBook and then my hardwired G4 I was running out of ideas.
    I only chat with my folks and they said nothing had changed on their end however for the sake of troubleshooting I had my dad bypass his router and plug directly into the cable modem - it worked like a champ!
    True, I do not know what is causing the problem on his end but the workaround is successful. So add this one to your arsenal of troubleshooting tips and it may pay off.

    Kevin,
    I have a Netgear WGR614 v6. and the following minor tweak works for me:
    1. Open the Netgear SmartWizard router manager in your browser
    2. In the Advanced menu select 'Port Forwarding/Port Triggering'
    3. Select service type by clicking on the 'Port Forwarding' button
    4. In the 'Service Name' pull down menu select: AIM
    The following should already be entered in the table: Service #1: Service Name: AIM, Start Port: 5190, End Port: 5190, Server IP Address: Your Server IP Address: e.g. 192.168.1.2
    Click on the 'Add Custom Service' button and input the following:
    5. Service #2: Service Name: ichat 1, Start Port: 5060, End Port: 5060, Server IP Address: Your Server IP Address: e.g. 192.168.1.2
    6. Service #3: Service Name: ichat 2, Start Port:16384, End Port: 16403, Server IP Address: Your Server IP Address: e.g. 192.168.1.2
    Hope this helps,
    Ed

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