Failed to Restore from iTunes 11
Good Morning,
After my son accidently clicked a link to try to jailbreak my iPhone 4 I tried to restore it through iTunes 11 and it won't accept the restore. I've tried reseting the iPhone to no avail. The phone will turn on and display the iTunes logo with the USB cable and when it gets to the point of loading the IOS software and verifying it with Apple, it fails and throws up a 40 error code. I've looked up the error code and it has to do with jailbreaking the iPhone. What are my options at this point? Is there a fix for this, or am I outta luck? Any helpful advice would be appreciated.
Chris
Try this:
1. Close iTunes.
2. Connect your iPhone to your computer and then launch iTunes.
3. Turn your iPhone off (hold down the power button at the top of the iPhone).
4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
6. Hit the OK message that should popup to restore your phone. Restore as "New".
Good luck.
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Turn off the device you want to remove.
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Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
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copied from: iCloud: Remove your device from Find My iPhone -
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Hi, kformagg
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iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
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Matt M. -
My daughter's touch has gone blank and has no apps or music or photos on it. This has happened before and i was able to get most of data back on. This time, when i choose restore from itunes backup, touch keeps telling me to connect to itunes. i am connected and updated and using a different cable and have tried shutting it off and on. Help she needs it for a class trip tomorrow morning, is 13 and extremely moody!
Did you try to connect in recovery mode to restore and set it up as new device?
iOS: Unable to update or restore and How to back up your data and set up as a new device -
Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this ! Any ideas please it's driving me mad and Ive lost my phone
What is the exact message you're getting?
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My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
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