Failed to schedule crystal report

Hi,
We are using BO XI R3.1 and I am trying to schedule a crystal report in CMC in pdf format which contains parameters. After the schedule the error message am getting was Error in File ~tmp29bc61e513637d0.rpt: Failed to retrieve data from the database. Details: [Database Vendor Code: 2812 ]
I've also checked if there is an issue with servers and all of them are running.
However when i try to view the report manually by giving the parameters it ran fine and i was able to see the report.
Could any one please advise me what could be the issue i really appreciate your help on this regard.
Thanks,
Eswar

Well exporting a report from the viewer to pdf and scheduling to pdf both use the same conversion driver.  I can't say I've ever seen a difference in formatting when scheduling vs exporting from InfoView after a view.  Is it possible you are comparing the results from the CR designer and exporting to pdf vs scheduling to pdf?
Do this:
1.) open the report in the CR Designer on the server machine. Refresh it and export to pdf and save the file.
2.) open the same report you published to the CMS and view from InfoView.  Refresh it and make sure to use the same exact parameter values you did in #1.  Export to pdf and save the document with a different name.
3.) schedule the same report to pdf & unmanaged disk destination using the same parameter values in #1. 
Compare all 3 files.  Are they still different? They should all be identical reports assuming the data on the db side didn't change between refreshes.  Using the same parameter values is important because this can change the data as well as the formatting you've designed the report with.  If you're still getting blank pages or the output files are different in any way, you'll probably want to open a support ticket.   Someone in support can help you compare files, formatting and the make sure the version you are using doesn't have a regression.

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