Failed to start ohas in 11gR2
[grid@rac1 localhost]$ crsctl start has
PROCL-4: The local registry key to be operated on does not exist.
CRS-4000: Command Start failed, or completed with errors.
2009-12-20 02:18:02.924: [ CLSO][3086739136][ERR] Failure opening DATABASE.DATABASES key retval [4]
2009-12-20 02:18:02.925: [ CLSO][3086739136][ERR] clso_get_crs_user() failed, rc=6
2009-12-20 02:18:02.925: [ CLSO][3086739136][ERR] errorbuf: [PROCL-4: The local registry key to be operated on does not exist.], error: 4
2009-12-20 03:28:09.495: [ CLSO][3086558912][ERR] Failure opening DATABASE.DATABASES key retval [4]
2009-12-20 03:28:09.495: [ CLSO][3086558912][ERR] clso_get_crs_user() failed, rc=6
2009-12-20 03:28:09.495: [ CLSO][3086558912][ERR] errorbuf: [PROCL-4: The local registry key to be operated on does not exist.], error: 4
how to fix this error?
Seems (oracle local registry)olr file was corrupted before ,so I ran the command "localconfig reset $ORACLE_HOME" ,but after that I started has and then got the above error message..
By the way,how to recreate olr file in the case of no backup?
Thanks in advance.
Hi Dan,
OHAS is a new service in Oracle Clusterware 11gR2. It seems to be barely mentioned in the 11gR2 docs.
My guess is that OHAS is Oracle High Availability Services. There's a daemon that runs, called ohasd.
Hope that helps,
-Mark
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#SEARCH_CRITERIA
# START_TIME: 2011-11-15T09:36:20.036+02:00
# END_TIME: 2011-11-15T10:36:20.036+02:00
# MESSAGE_TYPES:INCIDENT_ERROR, ERROR, UNKNOWN
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REP-50125 : java.lang.StringIndexOutOfBoundsException: String index out of range: -1
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[main] [ 2010-05-08 11:36:16.871 IST ] [UsmcaCmdLineParser.discoverRAC:222] Cluster Existence Check
[main] [ 2010-05-08 11:36:16.907 IST ] [Version.isPre:274] version to be checked 11.2.0.1.0 major version to check against10
[main] [ 2010-05-08 11:36:16.907 IST ] [Version.isPre:285] isPre.java: Returning FALSE
[main] [ 2010-05-08 11:36:16.912 IST ] [OCR.loadLibrary:308]
Inside constructor of OCR
[main] [ 2010-05-08 11:36:16.933 IST ] [OCR.loadLibrary:316] Going to load the ocr library
[main] [ 2010-05-08 11:36:16.934 IST ] [sPlatform.isHybrid:66] osName=Linux osArch=amd64 JVM=64 rc=false
[main] [ 2010-05-08 11:36:16.935 IST ] [sPlatform.isHybrid:66] osName=Linux osArch=amd64 JVM=64 rc=false
[main] [ 2010-05-08 11:36:16.936 IST ] [Library.load:254] Loading library /u01/grid/11gr2/lib/libsrvmocr11.so
[main] [ 2010-05-08 11:36:16.951 IST ] [OCR.loadLibrary:318] loaded ocr libraries
[main] [ 2010-05-08 11:36:16.952 IST ] [OCR.isCluster:939] Calling OCRNative for isCluster()
[main] [ 2010-05-08 11:36:16.956 IST ] [OCR.isCluster:943] OCR Result status = true
[main] [ 2010-05-08 11:36:16.956 IST ] [OCR.isCluster:955] Bolean result = true
[main] [ 2010-05-08 11:36:16.962 IST ] [HASContext.<init>:100] moduleInit = 7
[main] [ 2010-05-08 11:36:16.962 IST ] [sPlatform.isHybrid:66] osName=Linux osArch=amd64 JVM=64 rc=false
[main] [ 2010-05-08 11:36:16.963 IST ] [sPlatform.isHybrid:66] osName=Linux osArch=amd64 JVM=64 rc=false
[main] [ 2010-05-08 11:36:16.964 IST ] [Library.load:254] Loading library /u01/grid/11gr2/lib/libsrvmhas11.so
[main] [ 2010-05-08 11:36:16.968 IST ] [Util.<init>:86] Util Instance created.
[main] [ 2010-05-08 11:36:16.979 IST ] [ClusterAlias.<init>:86] ClusterAlias Instance created.
[main] [ 2010-05-08 11:36:17.030 IST ] [UsmcaCmdLineParser.discoverRAC:226] cluster existence:true
[main] [ 2010-05-08 11:36:17.039 IST ] [OracleHome.getNodeNames:311] inside getNodeNames
[main] [ 2010-05-08 11:36:17.408 IST ] [InventoryUtil.getOUIInvSession:347] setting OUI READ level to ACCESSLEVEL_READ_LOCKLESS
[main] [ 2010-05-08 11:36:17.415 IST ] [OracleHome.isClusterInstalled:293] bClusterInstalled=true
[main] [ 2010-05-08 11:36:17.415 IST ] [UsmcaCmdLineParser.discoverRAC:240] Cluster flag true
[main] [ 2010-05-08 11:36:23.946 IST ] [NetworkUtils.checkListenerStatus:420] Checking default listener status
[main] [ 2010-05-08 11:36:23.947 IST ] [NetworkUtils.checkListenerStatus:425] Checking listener status: LISTENER
[main] [ 2010-05-08 11:36:24.000 IST ] [NetworkUtils.checkListenerStatus:431] lsnrct status output
LSNRCTL for Linux: Version 11.2.0.1.0 - Production on 08-MAY-2010 11:36:23
Copyright (c) 1991, 2009, Oracle. All rights reserved.
Connecting to (ADDRESS=(PROTOCOL=tcp)(HOST=)(PORT=1521))
TNS-12541: TNS:no listener
TNS-12560: TNS:protocol adapter error
TNS-00511: No listener
Linux Error: 111: Connection refused
[main] [ 2010-05-08 11:36:24.160 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: null
[main] [ 2010-05-08 11:36:24.211 IST ] [InventoryUtil.getOUIInvSession:347] setting OUI READ level to ACCESSLEVEL_READ_LOCKLESS
[main] [ 2010-05-08 11:36:24.211 IST ] [OracleHome.getVersion:896] Homeinfo /u01/grid/11gr2,1
[main] [ 2010-05-08 11:36:24.556 IST ] [OracleHome.getVersion:943] Current Version From Inventory: null
[main] [ 2010-05-08 11:36:24.556 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:24.557 IST ] [OracleHome.getVersion:981] adding oracle home to sqlplus env
[main] [ 2010-05-08 11:36:24.784 IST ] [OracleHome.getVersion:988] /u01/grid/11gr2/bin/sqlplus Banner:
SQL*Plus: Release 11.2.0.1.0 Production
[main] [ 2010-05-08 11:36:24.784 IST ] [OracleHome.getVersion:1006] Current version from sqlplus: 11.2.0.1.0
[main] [ 2010-05-08 11:36:24.784 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: 11.2.0.1.0
[main] [ 2010-05-08 11:36:24.784 IST ] [OracleHome.getVersion:943] Current Version From Inventory: 11.2.0.1.0
[main] [ 2010-05-08 11:36:24.785 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:24.786 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: 11.2.0.1.0
[main] [ 2010-05-08 11:36:24.786 IST ] [OracleHome.getVersion:943] Current Version From Inventory: 11.2.0.1.0
[main] [ 2010-05-08 11:36:24.787 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:24.787 IST ] [SQLPlusEngine.getCmmdParams:222] m_home 11.2.0.1.0
[main] [ 2010-05-08 11:36:24.787 IST ] [SQLPlusEngine.getCmmdParams:223] version > 112 true
[main] [ 2010-05-08 11:36:24.788 IST ] [SQLEngine.getEnvParams:547] Default NLS_LANG: AMERICAN_AMERICA.AL32UTF8
[main] [ 2010-05-08 11:36:24.788 IST ] [SQLEngine.getEnvParams:557] NLS_LANG: AMERICAN_AMERICA.AL32UTF8
[main] [ 2010-05-08 11:36:24.789 IST ] [SQLEngine.initialize:317] Execing SQLPLUS/SVRMGR process...
[main] [ 2010-05-08 11:36:24.794 IST ] [SQLEngine.initialize:354] m_bReaderStarted: false
[main] [ 2010-05-08 11:36:24.794 IST ] [SQLEngine.initialize:358] Starting Reader Thread...
[main] [ 2010-05-08 11:36:24.807 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: null
[main] [ 2010-05-08 11:36:24.810 IST ] [InventoryUtil.getOUIInvSession:347] setting OUI READ level to ACCESSLEVEL_READ_LOCKLESS
[main] [ 2010-05-08 11:36:24.811 IST ] [OracleHome.getVersion:896] Homeinfo /u01/grid/11gr2,1
[main] [ 2010-05-08 11:36:24.967 IST ] [OracleHome.getVersion:943] Current Version From Inventory: null
[main] [ 2010-05-08 11:36:24.967 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:24.968 IST ] [OracleHome.getVersion:981] adding oracle home to sqlplus env
[main] [ 2010-05-08 11:36:24.988 IST ] [OracleHome.getVersion:988] /u01/grid/11gr2/bin/sqlplus Banner:
SQL*Plus: Release 11.2.0.1.0 Production
[main] [ 2010-05-08 11:36:24.989 IST ] [OracleHome.getVersion:1006] Current version from sqlplus: 11.2.0.1.0
[main] [ 2010-05-08 11:36:29.761 IST ] [KfodUtil.kfodOutput:232] /u01/grid/11gr2/bin/kfod
[main] [ 2010-05-08 11:36:29.761 IST ] [KfodUtil.kfodOutput:232] nohdr=TRUE
[main] [ 2010-05-08 11:36:29.762 IST ] [KfodUtil.kfodOutput:232] OP=DISKS DISK=ASM DS=TRUE
[main] [ 2010-05-08 11:36:29.762 IST ] [KfodUtil.kfodOutput:232] status=true
[main] [ 2010-05-08 11:36:30.801 IST ] [ClusterUtil.<init>:65] ClusterUtil Instance created
[main] [ 2010-05-08 11:36:30.802 IST ] [ClusterUtil.<init>:68] ClusterUtil m_bSKGXN=true
[main] [ 2010-05-08 11:36:30.803 IST ] [ClusterUtil.<init>:65] ClusterUtil Instance created
[main] [ 2010-05-08 11:36:30.803 IST ] [ClusterUtil.<init>:68] ClusterUtil m_bSKGXN=true
[main] [ 2010-05-08 11:36:30.803 IST ] [ClusterUtil.getCSSMode:463] Returned from native code
[main] [ 2010-05-08 11:36:30.804 IST ] [ClusterUtil.getCSSMode:465] Returned from native code
[main] [ 2010-05-08 11:36:30.806 IST ] [USMInstance.createASMInitFile:3227] creating init file /u01/grid/11gr2/dbs/init+ASM1.ora
[main] [ 2010-05-08 11:36:30.810 IST ] [InitParamAttributes.sortParams:3774] m_sortOn:-1 sortOn:4
[main] [ 2010-05-08 11:36:30.840 IST ] [InitParamAttributes.createInitFile:1808] Processing init param asm_power_limit
[main] [ 2010-05-08 11:36:30.841 IST ] [InitParamAttributes.createInitFile:1813] The value is 1
[main] [ 2010-05-08 11:36:30.841 IST ] [InitParamAttributes.createInitFile:1808] Processing init param diagnostic_dest
[main] [ 2010-05-08 11:36:30.841 IST ] [InitParamAttributes.createInitFile:1813] The value is /etc/oracle
[main] [ 2010-05-08 11:36:30.842 IST ] [InitParamAttributes.createInitFile:1808] Processing init param instance_type
[main] [ 2010-05-08 11:36:30.842 IST ] [InitParamAttributes.createInitFile:1813] The value is asm
[main] [ 2010-05-08 11:36:30.842 IST ] [InitParamAttributes.createInitFile:1808] Processing init param large_pool_size
[main] [ 2010-05-08 11:36:30.842 IST ] [InitParamAttributes.createInitFile:1813] The value is 12M
[main] [ 2010-05-08 11:36:30.843 IST ] [InitParamAttributes.createInitFile:1808] Processing init param remote_login_passwordfile
[main] [ 2010-05-08 11:36:30.843 IST ] [InitParamAttributes.createInitFile:1813] The value is EXCLUSIVE
[main] [ 2010-05-08 11:36:30.845 IST ] [SQLEngine.done:2148] Done called
[main] [ 2010-05-08 11:36:30.846 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: null
[main] [ 2010-05-08 11:36:30.849 IST ] [InventoryUtil.getOUIInvSession:347] setting OUI READ level to ACCESSLEVEL_READ_LOCKLESS
[main] [ 2010-05-08 11:36:30.849 IST ] [OracleHome.getVersion:896] Homeinfo /u01/grid/11gr2,1
[main] [ 2010-05-08 11:36:30.995 IST ] [OracleHome.getVersion:943] Current Version From Inventory: null
[main] [ 2010-05-08 11:36:30.995 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:30.996 IST ] [OracleHome.getVersion:981] adding oracle home to sqlplus env
[main] [ 2010-05-08 11:36:31.130 IST ] [OracleHome.getVersion:988] /u01/grid/11gr2/bin/sqlplus Banner:
SQL*Plus: Release 11.2.0.1.0 Production
[main] [ 2010-05-08 11:36:31.131 IST ] [OracleHome.getVersion:1006] Current version from sqlplus: 11.2.0.1.0
[main] [ 2010-05-08 11:36:31.131 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: 11.2.0.1.0
[main] [ 2010-05-08 11:36:31.131 IST ] [OracleHome.getVersion:943] Current Version From Inventory: 11.2.0.1.0
[main] [ 2010-05-08 11:36:31.131 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:31.132 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: 11.2.0.1.0
[main] [ 2010-05-08 11:36:31.132 IST ] [OracleHome.getVersion:943] Current Version From Inventory: 11.2.0.1.0
[main] [ 2010-05-08 11:36:31.132 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:31.133 IST ] [SQLPlusEngine.getCmmdParams:222] m_home 11.2.0.1.0
[main] [ 2010-05-08 11:36:31.133 IST ] [SQLPlusEngine.getCmmdParams:223] version > 112 true
[main] [ 2010-05-08 11:36:31.133 IST ] [SQLEngine.getEnvParams:547] Default NLS_LANG: AMERICAN_AMERICA.AL32UTF8
[main] [ 2010-05-08 11:36:31.134 IST ] [SQLEngine.getEnvParams:557] NLS_LANG: AMERICAN_AMERICA.AL32UTF8
[main] [ 2010-05-08 11:36:31.135 IST ] [SQLEngine.initialize:317] Execing SQLPLUS/SVRMGR process...
[main] [ 2010-05-08 11:36:31.142 IST ] [SQLEngine.initialize:354] m_bReaderStarted: false
[main] [ 2010-05-08 11:36:31.142 IST ] [SQLEngine.initialize:358] Starting Reader Thread...
[main] [ 2010-05-08 11:36:31.160 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: null
[main] [ 2010-05-08 11:36:31.163 IST ] [InventoryUtil.getOUIInvSession:347] setting OUI READ level to ACCESSLEVEL_READ_LOCKLESS
[main] [ 2010-05-08 11:36:31.163 IST ] [OracleHome.getVersion:896] Homeinfo /u01/grid/11gr2,1
[main] [ 2010-05-08 11:36:31.276 IST ] [OracleHome.getVersion:943] Current Version From Inventory: null
[main] [ 2010-05-08 11:36:31.276 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:31.277 IST ] [OracleHome.getVersion:981] adding oracle home to sqlplus env
[main] [ 2010-05-08 11:36:31.298 IST ] [OracleHome.getVersion:988] /u01/grid/11gr2/bin/sqlplus Banner:
SQL*Plus: Release 11.2.0.1.0 Production
[main] [ 2010-05-08 11:36:31.298 IST ] [OracleHome.getVersion:1006] Current version from sqlplus: 11.2.0.1.0
[main] [ 2010-05-08 11:36:32.044 IST ] [SQLEngine.done:2148] Done called
[main] [ 2010-05-08 11:36:32.045 IST ] [USMInstance.configureLocalASM:2743] ORA-48141: error creating directory during ADR initialization [etc/oracle/diag]
ORA-48189: OS command to create directory failed
[main] [ 2010-05-08 11:36:32.045 IST ] [SQLEngine.reInitialize:730] Reinitializing SQLEngine...
[main] [ 2010-05-08 11:36:32.045 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: 11.2.0.1.0
[main] [ 2010-05-08 11:36:32.046 IST ] [OracleHome.getVersion:943] Current Version From Inventory: 11.2.0.1.0
[main] [ 2010-05-08 11:36:32.046 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:32.046 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: 11.2.0.1.0
[main] [ 2010-05-08 11:36:32.046 IST ] [OracleHome.getVersion:943] Current Version From Inventory: 11.2.0.1.0
[main] [ 2010-05-08 11:36:32.047 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:32.047 IST ] [OracleHome.getVersion:877] OracleHome.getVersion called. Current Version: 11.2.0.1.0
[main] [ 2010-05-08 11:36:32.047 IST ] [OracleHome.getVersion:943] Current Version From Inventory: 11.2.0.1.0
[main] [ 2010-05-08 11:36:32.048 IST ] [OracleHome.getVersion:948] using sqlplus: /u01/grid/11gr2/bin/sqlplus
[main] [ 2010-05-08 11:36:32.048 IST ] [SQLPlusEngine.getCmmdParams:222] m_home 11.2.0.1.0
[main] [ 2010-05-08 11:36:32.048 IST ] [SQLPlusEngine.getCmmdParams:223] version > 112 true
[main] [ 2010-05-08 11:36:32.049 IST ] [SQLEngine.getEnvParams:547] Default NLS_LANG: AMERICAN_AMERICA.AL32UTF8
[main] [ 2010-05-08 11:36:32.049 IST ] [SQLEngine.getEnvParams:557] NLS_LANG: AMERICAN_AMERICA.AL32UTF8
[main] [ 2010-05-08 11:36:32.050 IST ] [SQLEngine.initialize:317] Execing SQLPLUS/SVRMGR process...
[main] [ 2010-05-08 11:36:32.057 IST ] [SQLEngine.initialize:354] m_bReaderStarted: false
[main] [ 2010-05-08 11:36:32.057 IST ] [SQLEngine.initialize:358] Starting Reader Thread...
[main] [ 2010-05-08 11:36:32.058 IST ] [SQLEngine.initialize:407] Waiting for m_bReaderStarted to be true
[main] [ 2010-05-08 11:36:32.094 IST ] [SQLEngine.done:2148] Done called
[main] [ 2010-05-08 11:36:32.111 IST ] [OsUtilsBase.deleteFile:1711] OsUtilsBase.deleteFile: /u01/grid/11gr2/dbs/init+ASM1.ora
ASM failed to start. Check /etc/oracle/cfgtoollogs/asmca/asmca-10050811AM3616.log for details.
Configuration of ASM failed, see logs for detailsHi,
this:
Connecting to (ADDRESS=(PROTOCOL=tcp)(HOST=)(PORT=1521))
TNS-12541: TNS:no listener
TNS-12560: TNS:protocol adapter error
TNS-00511: No listener
Linux Error: 111: Connection refused
Could indicate a problem with identifiying the hostname correctly or a firewall problem.
So either your hostname command does not return something correctly or your /etc/hosts contains errors or your firewall blocks the connection to the host.
But since it does not contain a hostname, I guess a configuration error with the host.
Sebastian -
hi,
this is malli,
i got below error while installing grid software in rac.
os versin redhat 11inux 5.5
oracle 11gr2 cluster rac
thanks in advance....please do needful
Failed to start the Clusterware. Last 20 lines of the alert log follow:
2014-12-24 01:05:40.100
[client(3850)]CRS-2101:The OLR was formatted using version 3.
2014-12-24 01:05:41.923
[client(3852)]CRS-2317:Fatal error: cannot get local GPnP security keys (wallet).
2014-12-24 01:05:41.923
[client(3852)]CRS-2316:Fatal error: cannot initialize GPnP, CLSGPNP_ERR (Generic GPnP error).
2014-12-24 01:05:41.954
[client(3852)]CRS-1013:The OCR location in an ASM disk group is inaccessible. Details in /u01/app/11.2.0/grid_home/log/lnx01/client/clscfg.log.[client(3852)]CRS-1013:The OCR location in an ASM disk group is inaccessible. Details in /u01/app/11.2.0/grid_home/log/lnx01/client/clscfg.log.
Have you looked in this log file to see why the OCR is inaccessible? Have you looked in the ASM instance's alert log for other clues?
Cheers,
Brian -
Hi,
I have installed oracle forms and reports 11gR2 on Windows 7 Professional 64bit (and configured in development mode), the forms are working fine but when i run a report i get this message
REP-52266: The in-process Reports Server rep_adminserver_ikit_asinst_1 failed to start.oracle.reports.RWException: IDL:oracle/reports/RWException:1.0I was trying to add a new destination:
<destination class="oracle.reports.server.DesMail" destype="mail"/>
I couldn't make it work , so I commented my changes.
In fact, I should have gone back to a backup file , as weblogic seemed to have changed the file itself!! (attributes of the xml tags were in different order, and more things ...) but just undoing what I have done did the trick.
This file seems to be quite picky, I left this tag uncommented
</pluginParam>
and the same REP-5226 error happened. -
Running workbook from .bat fails to start application missing CORE40 dll
I have been running several workbook via windows task scheduler / vbscript &/or bat files.
I now have a new box which I access thru Remote Desktop Connection, so I can run all these automated updates without having my screen blinking everytime a shedule workbook starts.
If I click on the actual Discoverer icon, or the discoverer workbook shortuct, all works well.
If I click on the .bat file, or try to run the workbook via the cmd , it gives me the following error:
DIS4USR.EXE – Unable To Locate Component
“this application has failed to start because CORE40.DLL was not found. Re-installing the application may fix this problem.”
The dll is under c/orant/bin/core40.dll, which is where I've read it should be, and it works fine in my regular box...
Please help! URGENT :)
Thanks!Hello
Check the PATH environment variables for the machine you are on and the one you are connecting to.
You might not have Discoverer's objects in the PATH.
Another possibility is that you have more than one piece of ORACLE software on the machine and you may need to also set the ORACLE_HOME within the BAT file.
Best wishes
Michael -
Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start. You have insufficent privileges to start system svc. Help?
Download Itunes from Apple.com, not from within Itunes.
Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes -
I was updating Firefox to the newest version 7.0.1 from version 6.0.2 I think it was, I clicked the restart Firefox button that always comes up after updating. It started updating and then Firefox never restarted like it was supposed to after it was done updating. I then tried to open Firefox and it told me "This application has failed to start because xul.dll was not found." I did have Firefox crash on maybe about 30 minutes or so earlier which bothered me because I have been using Firefox for years and never had it crash on me before but I didn't think much of it at the time it happened because I was able to go back onto Firefox and finish what I had been working on. A while later I checked for updates and updated. The first time I tried to update it didn't work though so I had to shutdown Firefox and reopen Firefox and start the update a second time. It was after the second time that when I tried to open Firefox I got that message about failing to start because xul.dll can't be found. I filed a crash report when my Firefox crashed. This would have been around 1am-2am in the morning that Firefox first crashed and then wouldn't allow me to open it after updating. I have a DELL laptop running the Windows XP operating system but the laptop is probably at least 6 or 7 years old. The laptop will no longer charge so I always have to have it plugged into an outlet. Both my laptop hard drive and my external hard drive give me messages that I am running out of disk space on my hard drive. I bought this laptop 6 or 7 years ago second hand so it could be even older. In short it's a piece of crap and it gives me all kinds of issues but I currently can't afford a new one, but I have never had any problems with Firefox and I use Firefox more than any other aspect of my laptop so it's really really bothering me. May you please help me fix it?
Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?
-
We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues. We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
throw the following error:
'Microsoft Office can't find your license for this application. Microsoft Office will now exit.'
We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
It appears to be an issue with the Software Protection service not starting properly. In Event Viewer, we see the following:
'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
Event 7000'
This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates. It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
different workstations. Office repairs have also been unsuccessful.
Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing? Maybe an Office update in the last 2-3 months?
Thanks for any info.We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues. We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
throw the following error:
'Microsoft Office can't find your license for this application. Microsoft Office will now exit.'
We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
It appears to be an issue with the Software Protection service not starting properly. In Event Viewer, we see the following:
'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
Event 7000'
This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates. It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
different workstations. Office repairs have also been unsuccessful.
Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing? Maybe an Office update in the last 2-3 months?
Thanks for any info. -
Error: Windows Vista failed to start. A recent hardware or software change might be the cause
PLEASE HELP!
My Lenovo SL500 is not working at all - I get error: "Windows Vista failed to start. A recent hardware or software change might be the cause"
I tried the following on my Lenovo:
Windows repair menu = "windows cannot be repaired"
Lenovo Rescue and Repair
Rescued my files from Hard-drive (copied to external hdd)
Restore System = Failed
Diagnose hardware = HDD passes all tests
Don't know what else to do with = Boot from another device ? Access BIOS?
Because I do not have the windows vista install disks
I purchased and downloaded the recovery disks from neosmart.net
The neosmart windows vista recovery disks DO NOT WORK = Error is "Unable to find any valid Windows partitions on this computer".
The Hard-drive exists because I was able to back-up files from HD through (Lenovo Rescue & Recovery Rescue files). So there is a hard-drive.
I don't know what to do next?
Last resort is to Factory Restore via either the Lenovo R&R or Windows Vista Recovery Disks (neosmart)?
Will I still have windows?
PLEASE HELP!Hi, Josemne
Yes, if you can restore the system through Rescue & Recovery, then you will still have WIndows on your machine, but all your files will be deleted from the hard drive. Luckily, you have already saved those files elsewhere. I would recommend trying to restore the system and see if that works.
Best,
Adam
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it. -
Cannot sync. Error message says "sync session failed to start"
I am not able to sync my ipod. The error message "the ipod could not be synced because the sync session failed to start" keeps popping up. I have tried both syncing it plugged in and by wifi and the same message appears
Same problem today. Took five times to reinstall without any error messages. Apple has posted a way to fix and you should follow their's first. I finally got to upldate correctly by doing their fix but with one difference. I did the following:
1) Went to the C:\program files (x86)\iTunes and C:\program files\iTunes folders and moved every file ending in .dll to the desktop (even if two files in same location had the same name, just replace)
2) Restarted computer and still got error message
3) Uninstalled all apple programs possible in the following order......itunes, apples software update, apple mobile device support, bonjour, and apple application support.....all performed using the microsoft control panel
4) put all the .dll files on the desktop in the trash and emptied (this is a step apple support did not specifically put in their fix but for a final try I wanted to delete everything apple).
5) Restarted computer.
6) Re-installed itunes from apple website
No error messages during re-install and was able to open shortcut in one try. Even updated my ipad to make sure everything was working. -
I was trying to do the latest update on my desktop for my Itunes. I got MSVCR80.dll is missing. I saw a post about deleting all the apple itunes programs, restarting and reinstalling. I tried that. As it was installing a message came up about "Service'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start systems services. I did a retry, got the same message, then hit ignore. It went on. Then a message popped up saying "Itunes not installed correctly" Error 7 (Windows error 126)
Now my Itunes program will not open at all. What gives? This is very frustrating and I am not very computer literate to begin with.Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.
See Troubleshooting issues with iTunes for Windows updates.
tt2
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