Failed to Sync due to -69 error message

I recently got a new Ipod classic 30 GB as a replacement for an old one. I tried to sync my Itunes library onto the brand new Ipod and it stops about half way each time due to an "unknown error -69 message". I updated the Itunes library, as well as restored my Ipod to factory settings. What is the problem? help. I can't seem to find anything online for the -69 unknown error.

Hello sj holcombe,
And welcome to Apple Discussions!
Have you had a chance to check out this Apple support document directly related to this issue? If not, it is a good place to start.
[iTunes displays a -69 error when syncing iPod|http://support.apple.com/kb/HT1210]
Hope it helps.
B-rock

Similar Messages

'OMF export failed due to internal error' message

Hi,
Has anyone ever got an 'OMF export failed due to internal error' message when trying to export in OMF format?
I get that every time I try to export in that format.
How can I make it work?
Thanks and best,

Hello sj holcombe,
And welcome to Apple Discussions!
Have you had a chance to check out this Apple support document directly related to this issue? If not, it is a good place to start.
[iTunes displays a -69 error when syncing iPod|http://support.apple.com/kb/HT1210]
Hope it helps.
B-rock

Half way thru my sync receive message unable to sync due to unknown error 13019

After recent itunes update receive error message half way thru sync process
ipod cannot be synced due to unknown error 13019

Try this previous discussion:
iTunes: Error 13019 during sync

Pr 6 of CS6 failed to install due to language error. System: Mac OS 10.9.4. Any idea?

Pr 6 of CS6 failed to install due to language error. System: Mac OS 10.9.4. Any idea?

attach a screenshot of the error message.

My ipod touch is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed

My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.

2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

Object failed to run due to an error while processing on the Job Server

when i am scheduling a report ith email notification i am getting below error
error msg: Object failed to run due to an error while processing on the Job Server
i have configured email notification in bo cmc and server also SMTP enabled. while scheduling report to ueser i am getting error and even mails are delivered to users as well.

hi prithvi,
i am able to schedule reports to other destinations and reports are delivered as per the requirement.
i am able to telnet SMTP server from Adaptive job server machine on SMTP port.
have to check errors on log file....
@ COULD YOU PLEASE LET ME KNOW USER CAN SEND A MAIL TO USER IN SAME DOMAIN . WHILE SCHEDULING A REPORT AND AS OPTION AVAILABLE IN 4.0 LAUNCH PAD CAN HE SEND A MAIL DIRECTLY AFTER RUNNING REPORT.

HT1923 When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manage

When attempting a reinstall of iTunes, I cant delete the file C\Program Files\Common Files\Apple\Internet Services\Shellstream.resources due to same error message as described above for iPod file; however i can't find it anywhere in the Task Manager

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I keep getting an error message when I try to sync my new iPhone5s to iTunes. It says my computer is not authorised. When I authorise it and try and sync again, the same error message appears. help?

I keep getting an error message when I try to sync my new iPhone 5s to iTuines.
It says my computer is not authorised.
When I authorise it successfully, and try and sync again, the same error message appears.
Help?

Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G.

When syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen. have done the reset and restart, but still get same thing.

when syncing with itunes, got error message saying had error and now ipad2 will not do anything other than showing the USB cable with arrow pointing to Itunes on screen. have done the reset and restart, but still get same thing. Ipad does not show up in itunes even though cable plugged in. Have shut down and restarted Windows 7 computer.

I had done all of that to no avail. I did call Apple Tech Support and after he suggested I try a USB port in the rear of the Win 7 computer, things starting working again. I had tried switching the USB port at the front of the machine but that had not helped. Everything is good to go again. thanks for your reply

Unable to transfer windows 7 files due to DLL error message

I recently went from PC to Macbook Pro and have been unable to transfer files from my windows 7 due to an error message "missing DLL File" Does anyone have a sloution to this problem or a sucessfull alternitive transfer method?

You can't transfer the Windows OS nor installed programs. You can transfer your data using an external drive, DVDs, usb flash drive or network.

I have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing wht to do???

i have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing wht to do???

Although you used the new USB 3.0 port, the actual connection speed is still USB2.0, as the iPod Dock connector, does not have the 10 times faster USB3.0 signal pins, the connection speed is still 480Mbits/s
I assumed that you have tried the other USB 2.0 port to no success..
Can you do the iPod Disk diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
Have a nice day!

I can not sync my iPhone 4s with the iTunes wifi sync due to an error saying it will resume when mobile restore floater 7 is available??

I can not sync my iPhone 4s with the iTunes wifi sync due to an error saying it will resume when mobile restore floater 7 is available??

I am having the same issue except mine was Floater-4. Anyone knows the answer, please reply. Thanks!

TS2529 Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

HT4623 can' t sync ipad to pc/ error message says ipad needs to be updated to itunes 11.1/ its new / i just downloaded iso7

i can't sync ipad to pc/ error message says i need to update to itunes 11.1....i have tried can't seem to/ ipad is 3 months old has iso 7.2 its as updated as know how to update

Do as it says. In order for iOS 7 to PC sync to work right, you need to have iTunes v11.1.1 on the PC.
So download it ON THE PC and update:
http://www.apple.com/itunes/download/

When I try to sync my iphone an error message says iphone cannot be synced you do not have enough access privelage for this operation.

When I try to sync my iphone an error message says iphone cannot be synced you do not have enough access privelage for this operation

You probably didn't install iTunes from a user account with Administrator privileges.

Failed to Sync due to -69 error message

Similar Messages

Maybe you are looking for