Failed to sync update. Error The Microsoft Software License Terms have not been completely downloaded and cannot be accepted.

SCCM 2012 R2 on Windows Server 2012.  The SUP is unable to sync updates and the wsyncmgr.log shows "Failed to sync update <guid>.  Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted.
 Source: Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow."  I've seen several posts about this all over the web, but every one of those references a proxy server issue.  We do not have a proxy server,
so those solutions don't apply.  Has anyone seen or resolved this issue when a proxy server is not involved?

The event log showed that WSUS was trying to store updates in an old location.  I apparently had not configured WSUS properly after I moved the directory.  Running "wsusutil movecontent" and restarting the SQL Server instance for the remote DB
fixed the problem.

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  • Failed to sync update 4d81de56-2aac-433b-85f1-44b464cd09aa. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$ SMS_WSUS_SYN

    Hi I had to recover my SCCM media server from SQL and now having trouble to install Windows Update. When I deploy Windows Update, I can see status is "UKNOWEN".
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    sync: SMS synchronizing updates, processed 32400 out of 34494 items (93%), ETA in 00:05:43  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:39:14.008-600><thread=1788 (0x6FC)>
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    13:39:43.847-600><thread=1788 (0x6FC)>
    Failed to sync update 5357f0f8-dc7c-467c-8d8d-ea4d6345260c. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
    13:39:46.063-600><thread=1788 (0x6FC)>
    sync: SMS synchronizing updates, processed 33158 out of 33248 items (99%), ETA in 00:00:14  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.129-600><thread=1788 (0x6FC)>
    sync: SMS synchronizing updates, processed 33252 out of 33252 items (100%)  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.733-600><thread=1788 (0x6FC)>
    sync: SMS synchronizing updates, processed 33252 out of 33252 items (100%)  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.733-600><thread=1788 (0x6FC)>Sync failures summary:  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.733-600><thread=1788
    (0x6FC)>
    Failed to sync update 4d81de56-2aac-433b-85f1-44b464cd09aa. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
    13:40:14.734-600><thread=1788 (0x6FC)>
    Failed to sync update 5357f0f8-dc7c-467c-8d8d-ea4d6345260c. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
    13:40:14.735-600><thread=1788 (0x6FC)>
    Sync failed: Failed to sync some of the updates. Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.513-600><thread=5504 (0x1580)>
    STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=S-Syd-SCCM.xxx.xxx SITE=SYD PID=10652 TID=5504 GMTDATE=Mon Jun 23 03:40:15.513 2014 ISTR0="Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates"
    ISTR1="Failed to sync some of the updates" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
    13:40:15.514-600><thread=5504 (0x1580)>
    Sync failed. Will retry in 60 minutes  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.536-600><thread=5504 (0x1580)>
    Setting sync alert to active state on site SYD  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.536-600><thread=5504 (0x1580)>
    Sync time: 0d01h31m49s  $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.551-600><thread=5504 (0x1580)>
    I am getting event ID 6703.
    I have checked and make sure, there is no proxy setting in IE and SUP.

    Hi,
    I saw someone use the following steps to fix this issue.
    1. Unselect all Classisfications in SUP
    2. Run wsusutil reset
    3. Run another sync
    4. Add Classifications
    Best Regards,
    Joyce
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    are trying to better understand customer views on social support experience, so your participation in this
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  • Failed to sync update 76f756f4-4a2d-893f-4bfc-6cff46b96904. Error: The Microsoft Software License Terms have not been completely downloaded and~~cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById

    Single Primary Site running SCCM 2012 R2 on Windows Server 2012 R2.
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    Failed to sync update 76f756f4-4a2d-893f-4bfc-6cff46b96904. Error: The Microsoft Software License Terms have not been completely downloaded and~~cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById
    Sync failed: Failed to sync some of the updates. Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates
    STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=hcsdsccm12.hiltoncsd.net SITE=225 PID=2552 TID=4188 GMTDATE=Wed Jun 25 15:23:47.767 2014 ISTR0="Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates"
    ISTR1="Failed to sync some of the updates" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
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    Updated 2226 items in SMS database, new update source content version is 140
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    Attempting connection to WSUS server: port: 8530, useSSL: False
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    76f756f4-4a2d-893f-4bfc-6cff46b96904 on
    http://catalog.update.microsoft.com/v7/site/Search.aspx?q=76f756f4-4a2d-893f-4bfc-6cff46b96904 pointed to
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    I disabled that from Software Update Point in Products.Now the Sync worked fine.
    Anyone else with the same issue?

  • The Microsoft Software License Terms have not been completely downloaded and cannot be accepted

    I have setup SCCM 2012 Sp1 on Server 2012 with WSUS using the internal database. When I sync updates in SCCM, I get the following error on some of the updates. I have run the sync 3 times over a day with the same updates failing
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    I have seen this several times and it's often just a timing issue with downloading the EULA's that will go away after a few days or can be caused by a proxy server not allowing the download. Do you have a proxy?
    Kent Agerlund | My blogs: blog.coretech.dk/kea and
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