Failed to update Firefox 15, sometimes there's an 7zip error message says "refuse to access".
sometimes there's an 7zip error message says "refuse to access", and always failed to update to the new version.
The install process silently exit, and many files in firefox install direcotry have been added .moz-backup suffix.
Which security software (firewall, anti-virus) do you have?
If an update fails then it is possible that other (security) software is preventing the updater from replacing the files.
You can try these:
* run the Firefox installer program or Firefox itself as Administrator (right-click: Run as Administrator)
* boot the computer in Windows Safe mode with network support (press F8 on the boot screen)
You may need to delete the Firefox program folder yourself if you keep having problems.
do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.
If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files if there are still problems.
*http://kb.mozillazine.org/Installation_directory
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 15.0: http://www.mozilla.org/en-US/firefox/all.html
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when or if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Similar Messages
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Hi
when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
thanksHi there ramerr,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W. -
My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started. I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc. Any suggestions would be much appreciated. Thanks
I have the same issue, except I can't even sync.
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Cannot update ipod 4 as i always get an error message saying timed out
i cant update my ipod as i keep getting an error message saying timed out
Did you check your security software settings? iTunes has to be able to contact Apple servers during this process: iTunes for Windows: Troubleshooting security software issues
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After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Runnng Windows 7 anf Firefox 6. Upgraded to 9.0. Error message says try reinstalling to fix problem . Have tried with no success. Uninstalled all firefox programs and did a clean install with same error message appearing when I tried to start up.
Can be caused by having Virtualization enabled in ZoneAlarm Extreme Security.
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I just downloaded the latest itunes update 11.1 for windows 7 and now when I try to open itunes with the shortcut on my desktop I get this error message: "The item 'itunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly." I can't open itunes at all. Is there anything I can do or is there a problem with the new update?
Start > Programs = Firefox
Does that shortcut work?
If so, delete the current shortcut that is in the Quick Start tray and drag the one that is in Start > Programs down there. -
I am trying to update my itunes to 11.0.1, I can download it but when I install I keep getting an error message that states: the feature you are trying to use is on a network resource that is unavailable. Click ok to try again or enter an altenate path to a folder containing the installation packagr itunes64.msi* in the box below. use source: C:\Users\owner\AppData\Local\Apple\Apple Software Update\
Nothing helps? what do I need to do?The servers are getting slammed by millions of people wanting to upgrade.. just give it some time, and soon enough you'll have your upgrade.
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I went to my iTunes on my computer to update it that way and iTunes does not show the new update.
The servers are getting slammed by millions of people wanting to upgrade.. just give it some time, and soon enough you'll have your upgrade.
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Firefox won't launch - I get an error message saying that firefox has to close
It tells me it's sending a message to firefox but as I can't log in it won't do this.
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
When trying to restore or update my Iphone 4 it errors out with message:..."could not be restored because the firmware file is not compatible." How do I resolve this?
Ask him if he has 'jailbroken' the ipod touch. Some jailbreaking firmware resets it to Ipad firmware and so it is very difficult to restore as itunes simply doesnt recognise it for what it is. It's Apple's solution to try and stop mass jailbreaking.
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Just updated itunes and now it won't recognize by ipods. UGH! I've tried the trooubleshooting but so far nothing has worked. I haven't yet uninstalled.
So here's the fix I found. Uninstall itunes along with the connected Apple files and programs. Then reinstall itunes.
Hope that helps -
I'm trying to update my apps and purchase a movie from itunes and it keeps saying "an unknown error has occurred." How do I fix this?
Trying to do both at the same time? Try updating the apps first. Maybe one at a time. Then try buying the movie.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
I am using firefox as an alternate browser to internet explorer 9. Now it won't open and locks up my laptop. Since I downloaded ie 9 I have had numerous problems. I want to uninstall ie9 and go back to ie8 which is installed already on my laptop but I don't know how.
I am using firefox as an alternate browser to internet explorer 9. Now it won't open and locks up my laptop. Since I downloaded ie 9 I have had numerous problems. I want to uninstall ie9 and go back to ie8 which is installed already on my laptop but I don't know how.
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