Failed update/frozen iPod

The update to iOS6.01 failed with an unknown error. My iPod Touch is now frozen with the screen that shows a USB cable pointing to the iTunes icon. I tried resetting by holding the Home and Sleep/Wake buttons at the same time, but immediatel after the Apple logo appears the USB screen reappears. iTunes doesn't recognize the iPod.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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ITunes won't recognize my iPod touch after a failed update--my iPod is stuck on the "plug into itunes" screen

Yesterday, I had bought myself an ipod touch and it was working just fine until today when I went along with an itunes prompt to update my ipod. It failed to update and now won't recognize it, I checked to see if it was recognized by my computer--and it is, but a thing pops up that says "access denied" whenever I try to click on it. The screen on my ipod is stuck wanting me to connect to itunes.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work

Ios6 update=frozen ipod=cant restore

so i tried to update my ipod touch 4th gen to ios6 and it told me to connect it to itunes and i did and it froze so i tried to restore it and it said it couldnt be restored so i went and i installed the newset version of itunes and now my ipod is stuck on the apple logo and doesnt show up on itunes when i connect it to the computer... i dont know what else to do it keeps trying to reset but it cant. please help?

i got the ipod to turn on. what i did was i left it on the charger all night and turned it on in the morning. it still started to freeze up so i just restored it and updated it i will let you know how it goes.

TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it and now its frozen on the apple logo how do i fix it? ps button dont work

I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it i guess and now its frozen on the apple logo how do i fix it? ps my ipod home button doesnt work.

Try as much as you can. When it says to place in recovery mode use this program instead.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?

Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?

You will need to do a DFU restore by holding the home and power buttons down (while the device is plugged in to your computer) until the device's screen goes black and as soon as the screen goes black, count down from 3 and release the power/sleep button, but keep holding down the home button. Then, iTunes will say the iPod needs to be restored. The restore process will take some time and even though the iPod may appear to be frozen, don't interrupt the restore.

Update 2006-06-28 failed. Now iPod unaccesible.

Good Morning,
Tried updating my iPod Nano yesterday. It appears to have failed. I allowed it to continue all night but the updater window was blank. The iPod display says do not disconnect and a small "daisy" timer appears in the upper header from time to time. The iPod is seen in Windows as a F: drive.
When I open Updater it proceeds, says initializing, then goes blank. iPod not seen in iTunes. Tried the 5 "R"'s.
When I try to stop "Apple iPod USB Device" it says "The device 'Generic volume' cannot be stopped right now. Try stopping the device later."
If I choose to stop the "Generic Device" it will allow a disconnect.
NO music files are accesible on the iPOd although the memory on the "about" page shows memory allocated.
Please help me. I have followed all the instructions available on the website.
Thanks,
Mike
dell optiplex 160L Windows XP Pro

I'm answering my own question here:
In searching this forum, I found an answer from CasperGemini posted 9/3/06 9:34AM.
The Reformatting instructions worked flawlessly!
Quoting him here:
To format the drive in Windows, please do the following.
1. Force iPod into disk mode (Menu and Select until you get the Apple logo, and then immediately hold Select and Play/Pause until you get a check mark that says Disk Mode and OK to Disconnect)
2. Connect the iPod to the computer and wait for it to show Do Not Disconnect
3. Click Start, click Run
4. Type compmgmt.msc
5. In the left-hand column click on Disk Management and wait for it to complete the connection process
6. Right-click the iPod's disk (make SURE it is the iPod's disk) and click on "format"
7. Volume Label = iPod; File System = FAT32
8. You want Quickformat unchecked
9. Start the format and wait for it to be done
10. It's recommended that you restore the iPod when it is complete, but it isn't entirely necessary. Your iPod may go right back into iTunes and allow you to put your music onto it.
Hope this is helpful
CG

I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead

I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!

The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store.

After itunes update my ipod touch is not syncing correctly first I got error message..ipod failed to complete sync because connection was lost..now it wont sync new music

After recent itunes update my ipod touch 4 is not syncing properly...I got error message twice "ipod failed to sync properly because connection was lost, please try again"... it continued acting weird, now when i click on "sync now" it says preparing to sync, it goes through steps quickly says sync finished but it doesnt update.. can anyone help?

There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0

Tryed to update my ipod touch last night, today it is frozen with the Apple symbol on the screen.

tryed to update my ipod touch last night, today it is frozen with the Apple symbol on the screen.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod Software Update frozen

When I fired up iTunes, I got repeated messages that there was an update to the iPod software. I think it was the OS, and it was either 3.1.2 or 3.2.1 (it's frozen right now, can't check) and is 238.3MB. When it downloaded, it started to update my iPod Touch, but things are frozen at that point. The iPod Touch shows a white apple, with an empty progress bar beneth it. iTunes shows a progress window titled "iPod". It contains the text "Updating iPod software" and a progress bar that shows no progress. There's only a small segment of blue that moves from left the right (never changing width), then starting on the left again.
What can I do? I have very little time before I go on a long trip, and will need this iPod Touch. I'm not sure whether it's because I use iTunes on a nonAdmin account. I didn't think it would affect anything downloaded from iTunes on the web to the iPod.

me too ..it *****
more & more people are experiencing this and what is apple doing about it ? theres no set instructions other than the stupid stuff that everyone already tries i.e rebooting your pc/laptop, lol just paid for an update & i cant even use my itouch at all at the moment, what was the point ?
hope you all manage to get it sorted

My daughter had an update for itunes which she did. She said that there was also an update for ipod but it had told her it failed. However, now when she connects USB cord it tells her she must restore. Is she going to lose everything on the device.

My daughter had an update for itunes which she did. She said that there was also an update for ipod but it had told her it failed. However, now when she connects USB cord it tells her she must restore. I am assuming that it updated to IOS 6. Is she going to lose everything on the device if she goes ahead and restores it? She does not have anything backuped in the cloud as she was not aware that this update would cause this issue.

If her iPod was backed up, she will lose the data on the iPod, but it could be restored from the backup.

Updating my iPod Touch failed and now the screen is permanently lit with a white Apple logo above what appeares to be a download indicator bar. Now totally unresponsive and non-detectable by iTunes or my PC!

Hi, Can anyone help. Updating my iPod via iTunes failed and now shows a permanently lit screeen witrh a white apple logo above what appears to be an empty download bar indicator.
Neither iTunes or my PC will recognise or detect it wehen commected to the USB port.
All iPod buttons are responsive, including diagnostics mode (Menu+Sleep buttons).
Any ideas/suggestions?

Hi IIIaass
That's sorted it, thanks.
I don't think I actually managed to get it into DFU mode, although not too sure what that is, but following Karthik's advice and although not quite getting the response from my iPod, as it suggested, it eventually came up with the USB piccy and iTunes icon. From there on everything fell into place and it is currently Synching with iTunes after having done a restore.
Bravo !!

I can't update my iPod Touch software. It fails at 777 mb of 778mb saying download has timed out. Computer settings and broadband connections are fine. Help please!

I can't update my iPod Touch software. It fails at 777 mb of 778mb saying download has timed out. Computer settings and broadband connections are fine. Help please!

Disable or turn off all firewall and anti-virus software and try the download again.
Stedman

I was updating my ipod touch now i have a picture of the itune symbol and a conection lead and it seems frozen what can i do ?, i was updating my ipod touch now i have a picture of the itune symbol and a conection lead and it seems frozen what can i do ?

I was updating my ipod touch now it is frozen and has a picture of the itunes symbol and a conector lead any ideas how to stop this ?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Failed update/frozen iPod

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