Failed update retriever download: 2325-2UU

Update retriever failed to download another driver
ThinkPad Power Manager - Vista/7 [32,64] v6.36.0.0 PWRMGR_VISTA

same here with laptop 7663. I assume it's the same package.

Similar Messages

Any way to stop Update Retriever from downloading Microsoft Updates?

We have roughly 20 different lenovo laptop types in our organization. We would like to have update retriever download all updates for both windows xp and 7 for each laptop into the repository, except windows updates. Since we use WSUS, we do not need windows updates downloaded again.
It would be very time consuming to manually select only certain updates for each Machine Type when we want everything except windows updates.
Thank you.

I don't think it retrieves updates for the windows os , just lenovo software,drivers updates
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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If a post answers your question, please mark it as an "Accepted Solution"!
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GMAC

Update Retriever or System Update..??

What is the difference between these 2 softwares..??
T420s 4170-CTO : i5 2520M, 6GB RAM, 320GB HDD(7200rpm).
Z60t 2513-MCU.
Solved!
Go to Solution.

Update Retriever downloads update packages in bulk for any system. It's usually used in enterprise deployment situations.
System Update downloads and installs the necessary drivers and softwawre only for your current system.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

Update Retriever failed to download AHCI Driver

Update Retriever is currently failing to download "Intel Rapid Storage AHCI Driver - 8 [64]" version 12.8.0.1016 with package name IMSM64_G4IO.
Solved!
Go to Solution.

Hmm..I've seen this error many times before with various updates and it eventually goes away so I thought this was no different, but maybe it is. As far as an error message goes I've never seen a good error message when this happens. It just says "The following updates failed to be downloaded" and it lists them. I just realized when I search for updates it says the new version is actually the same version as the existing version. The only difference is in the name. I'm wondering if I should just delete the old one and try to update again. I doubt it matters, but here are the names:
old - Intel Rapid Storage AHCI Driver 7/8 [64]
new - Intel Rapid Storage AHCI Driver 8 [64]

Update retriever failed driver download and driver not showing up

I'm trying to download 2 Windows 7 drivers for a 3372. One is the AMD Graphics Device software (hmd608ww), which fails everytime I try to download it. On update retriever, it shows a different file size than what shows up on the support site. The other driver I'm trying to download is the Intel Rapid Storage Technology Driver 64bit (h4it03ww). This one isn't showing up on update retriever, but shows up on the support site. I have the 32bit (h4is03ww), but the 64bit doesn't show up.
Any help is greatly appreciated. I saw on another thread that somone had a similar issue with downloads failing because of an incorrect file size being listed, maybe the problem with hmd608ww is similar.
Solved!
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I was able to download the AMD driver from Lenovo support site with no issues.
Your might consider downloading the driver from amd.com. Excellent site. I have AMD video card. This could help sort out the download issues. I would suspect UR has a older version of the AMD driver, thus the size difference.( amd driver released 10 sept 2012).
==
As far as the INTEL rapid storage driver, drivers show up on support site before being rolled out to System Update/thin installer/Update retriever. Version 11.0.0.1032, win 64, x131E, was released 30 may 2012.
==
I think you need to delete the x131E from the UR database to force a reload. ( I have no UR experience, this is just my comments from reading posts here.
As far as other posts concerning download errors: This related to System Update download packages having the wrong checksum for the package. This would NOT affect a download from the support site.

Update Retriever fails to download Intel Chipset Support update

When I ran Update Retriever (version 4.03.0006) on my R500 that is running Windows XP/SP3, and specify machine type = 2714, and operating system = Windows XP and language = English, in the search criteria, I am presented with the following available package:
Intel Chipset Support for Widows 2000/XP/Vista/7/8
It is interesting to note that Update Retriever says that no previous version of this driver exists, yet version 9.3.0.1020 of this driver is installed on that machine.
I selected the package and the download appeared to proceed, but at the end, I was informed that “1 update failed to be downloaded.” Selecting that link displays a box with the following information:
The following updates fail to be downloaded
Title                                                                                       Version       Name
Intel Chipset Support for Widows 2000/XP/Vista/7/8   9.3.0.1021 CHIPSET_G1IC
When I then selected the “View history” option followed by selecting the link to “View download history”, I am informed that the following updates were downloaded successfully
Title                       Version        Name
CHIPSET_G1IC   9.3.0.1021   Intel Chipset Support for Widows 2000/XP/Vista/7/8
If I now select “Manage Repository”, and select “Update view”, the package is not visible. It is also not visible if I browse the repository directly. This package is not presented to me when I run Thinkvantage System Update.
This also happened when I ran Update Retriever (version 4.03.0006) on my R61 that is running Windows XP/SP3, and specified machine type = 8932, and operating system = Windows XP and language = English, in the search criteria.
Please fix. Thanks.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

Ever since I reported this problem, I have logged on almost every day and again tried to download this update using Update Retriever. Today, I am happy to say, the download was successful on both my R61 as well as my R500 machines. So thank-you Lenovo. The problem is resolved.
It is interesting to note, that after downloading the package, I then tried System Update and was surprised to note that the recently downloaded package was not presented to me as available for update. So back to Update Retriever to modify the status of the package from TEST to ACTIVE. Then back to System Update. No change. The package was still not available for update. If anybody has any ideas on why this is happening, I would appreciate their input. Maybe I will open a new post to help find a solution.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

X230 Family Type 2325 drivers In update retriever

Hey,
I've been using UR for quite some time and it's working great for me with SCCM etc.,
the organization I work for had began purchasing X230 family laptops (Type 2325),
I'm missing some drivers from Update Retriever that are available on the support website,
I'm searching for type 2325 language English OS Windows 7
these are:
ThinkPad Bluetooth g4wb10ww (Version 6.5.1.2700) (appears as BCM... In device manager)
RapidBoot Shield 32/64 (both appear on UR but fails to download while all other drivers successfully download from UR)
USB3.0 Appears but doesn't seem to get installed (it appears In candidate list log of thininstaller),
then I read that on the RapidBoot shield update notes that usb 3.0 needs rapidboot drivers v1.23 (which doesn't appear on the new driver releases page:
http://support.lenovo.com/en_IL/research/hints-or-tips/detail.page?DocID=HT050904
Software name RapidBoot Shield
Support models ThinkPad(R) L330
ThinkPad L420, L421, L430
ThinkPad L520, L530
ThinkPad T420, T420i, T420s, T420si, T430, T430i, T430s, T430u
ThinkPad T520, T520i, T530, T530i
ThinkPad W520, W530
ThinkPad X1, X1 Hybrid, X1 Carbon
ThinkPad X121e, X130e, X131e
ThinkPad X220, X220i, X230, X230i
ThinkPad X220 Tablet, X220i Tablet, X230 Tablet, X230i Tablet
ThinkPad V490u
ThinkPad Edge E120, E125, E130, E135
ThinkPad Edge E220s
ThinkPad Edge E320, E325, E330, E335
ThinkPad Edge E420, E420s, E425, E430, E435
ThinkPad Edge E520, E525, E530, E535
ThinkPad Edge S430
Lenovo(R) V480, V480s
Lenovo V580
Lenovo B475e, B480, B480r, B485, B490
Lenovo B575e, B580, B580r, B585, B590
Zhaoyang K29, K49, E49
Lenovo E49
Operating Systems Microsoft(R) Windows(R) 7 32-bit, 64-bit
Refer to marketing materials to find out what computer models
support which Operating Systems.
Version 1.23
WHAT THIS PACKAGE DOES
RapidBoot Shield is a utility that reduces the boot complete time of PC running
Windows 7 operating systems.
If this package has been installed, updating (overwrite-installing) this
package will fix problems, add new functions, or expand functions as noted
below.
CHANGES IN THIS RELEASE
Version 1.23
[Important updates]
Nothing.
[New functions or enhancements]
- Changed the software name from RapidBoot to RapidBoot Shield.
[Problem fixes]
- Fixed an issue that the desktop window becomes dark and mouse is unresponsive
when SimpleTap is launched during boot time.
- Fixed an issue that RapidBoot does not work after upgrade install on Win7 64-bit
operating system.
- Fixed an issue that mouse cursor intermittently becomes unresponsive for a while.
- Fixed an issue that RapidBoot delays keyboard response during Lenovo Setup(OOBE).
- Fixed a 0x9F BSOD issue that occurs intermittently.
[Note] If you plan to install Intel USB3.0 driver 1.0.4.225 or newer version,
please install Rapid Boot Shield first.
from the log(1st run):
Info 2012-07-01 , 02:32:56
at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
Message: Candidate list:
Integrated Camera Driver for Windows[reboot type 3]
WiDi driver for Intel cards for Windows 7 64bit[reboot type 3]
ThinkPad Wireless LAN (11b/g/n)[reboot type 0]
Lenovo Mobile Broadband Activation[reboot type 0]
WiMAX Driver for Intel Cards (For Windows 7 32bit)[reboot type 3]
ThinkVantage Active Protection System[reboot type 3]
Realtek Audio Driver for Windows 7 32/64[reboot type 3]
ThinkVantage GPS[reboot type 0]
WiDi driver for Intel cards for Windows 7 32bit[reboot type 3]
Ericsson H5321 Wireless WAN Driver for Windows[reboot type 0]
WiMAX Driver for Intel Cards (For Windows 7 64bit)[reboot type 3]
ThinkPad Power Manager[reboot type 3]
Intel AMT 8.0 - MEI and SOL driver[reboot type 3]
ThinkVantage Active Protection System[reboot type 3]
ThinkPad UNDP Wireless WAN Driver(Gobi3000)[reboot type 3]
Sierra Wireless MC7750 - Gobi 4000 (TM) Softwaree[reboot type 3]
Media Card Reader Driver for Windows XP/732/764 - WW -[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
Intel PRO/1000 LAN Adapter Software for Windows XP 32-bit, 7 32-bit[reboot type 0]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
Fix for Issue of HDD with HDP Detection for Windows Vista/7[reboot type 0]
ThinkVantage Access Connections for Windows 7[reboot type 3]
WiFi driver for Intel cards For Windows 7 64bit[reboot type 3]
Intel USB3.0 eXtensible Host Controller[reboot type 3]
WiDi Driver for Intel Cards for Windows 7 32/64bit[reboot type 3]
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
Intel PRO/1000 LAN Adapter Software for Windows 7 64-bit[reboot type 0]
Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 64bit[reboot type 3]
WiFi driver for Intel cards For Windows 7 32bit[reboot type 3]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 32bit[reboot type 3]
ThinkVantage Communications Utility[reboot type 3]
Info 2012-07-01 , 02:32:56
at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
Message: Resulted order of candidate list:
Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 32bit[reboot type 3]
Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 64bit[reboot type 3]
Intel PRO/1000 LAN Adapter Software for Windows 7 64-bit[reboot type 0]
Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
Intel USB3.0 eXtensible Host Controller[reboot type 3]
Fix for Issue of HDD with HDP Detection for Windows Vista/7[reboot type 0]
Intel PRO/1000 LAN Adapter Software for Windows XP 32-bit, 7 32-bit[reboot type 0]
Media Card Reader Driver for Windows XP/732/764 - WW -[reboot type 3]
Sierra Wireless MC7750 - Gobi 4000 (TM) Softwaree[reboot type 3]
ThinkPad UNDP Wireless WAN Driver(Gobi3000)[reboot type 3]
ThinkVantage Active Protection System[reboot type 3]
Intel AMT 8.0 - MEI and SOL driver[reboot type 3]
Ericsson H5321 Wireless WAN Driver for Windows[reboot type 0]
ThinkVantage GPS[reboot type 0]
Realtek Audio Driver for Windows 7 32/64[reboot type 3]
ThinkVantage Active Protection System[reboot type 3]
Lenovo Mobile Broadband Activation[reboot type 0]
ThinkPad Wireless LAN (11b/g/n)[reboot type 0]
Integrated Camera Driver for Windows[reboot type 3]
ThinkPad Power Management Driver[reboot type 3]
ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
ThinkPad Power Manager[reboot type 3]
ThinkVantage Access Connections for Windows 7[reboot type 3]
ThinkVantage Communications Utility[reboot type 3]
WiFi driver for Intel cards For Windows 7 64bit[reboot type 3]
WiMAX Driver for Intel Cards (For Windows 7 64bit)[reboot type 3]
WiFi driver for Intel cards For Windows 7 32bit[reboot type 3]
WiDi driver for Intel cards for Windows 7 64bit[reboot type 3]
WiMAX Driver for Intel Cards (For Windows 7 32bit)[reboot type 3]
WiDi driver for Intel cards for Windows 7 32bit[reboot type 3]
WiDi Driver for Intel Cards for Windows 7 32/64bit[reboot type 3]
Info 2012-07-01 , 02:32:56
at Tvsu.Coreq.CoreqProcessor.ProcessUpdatesImplementation(Update[] updates)
Message: Beginning Coreq process: Recieved 32Updates
on the 2nd run:
WiDi Driver for Intel Cards for Windows 7 32/64bit[reboot type 3]
WiDi driver for Intel cards for Windows 7 64bit[reboot type 3]
ThinkVantage Communications Utility[reboot type 3]
ThinkVantage GPS[reboot type 0]
Solved!
Go to Solution.

Sorry for these issues, the updates team is still working on getting all the updates published for the new systems like X230...
Bluetooth should be there starting from today.
I recommend not installing RapidBoot Shield unless you have personally tested it and determined that it makes your image boot faster and doesn't cause side-effects.
Intel USB 3.0 has a wrong dependency on RapidBoot Shield, the team is working on removing the dependency. If you are using ThinInstaller you may be able to figure out how to remove the dependency from the XML file yourself...

Update Retriever - Error Downloading Power Management Driver

There is an error in Update Retriever, when I try to download the Lenovo Power Management Driver 1.67.00.02 (giku06ww).
The error message is:
1 update failed to be downloaded.
For me it looks like the XML file does not contain a valid CRC information for the file.

Found a workaround: (I am not sure, why the CRCs are incorrect. It is possible, that the current driver is compromised!)
download manually the files for the power management driver:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/giku06ww.exe
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/giku06ww.txt
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/giku06ww_2_.xml
There is an error in the XML file, the CRC sum and file size is not correct. calculate the SHA1 CRCs for the files and change the sizes:
      <File>
        <Name>giku06ww.exe</Name>
        <CRC>C9803CFF3B6A8A096AAED2737FB6D6FD3B63B5CA</CRC>
        <Size>1278493</Size>
      </File>
    </Installer>
    <Readme default="EN">
      <File id="EN">
        <Name>giku06ww.txt</Name>
        <CRC>80B709F72A4A9BDA3A0A98A31CD58EE188E412B9</CRC>
        <Size>32128</Size>
      </File>
the file should look like this:
<?xml version="1.0" encoding="utf-8"?>
<?pcdDescriptor version="0230"?>
<Package name="IBMPM_W8" id="giku06ww" version="1.67.00.02" hide="False">
<Title default="EN">
    <Desc id="EN">Lenovo Power Management Driver - XP [32]/Vista/7/8 [32,64]</Desc>
</Title>
<DetectVersion type="Registry">
    <Registry>
      <Key>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Power Management Driver</Key>
      <ValueName>DisplayVersion</ValueName>
    </Registry>
</DetectVersion>
<Summary default="EN" />
<Severity type="3" />
<SeverityOverride type="2">
    <Not>
      <_RegistryKey>
        <Key>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Power Management Driver</Key>
      </_RegistryKey>
    </Not>
</SeverityOverride>
<Vendor>Lenovo</Vendor>
<ExtractCommand>giku06ww.exe /VERYSILENT /DIR=%PACKAGEPATH% /EXTRACT="YES"</ExtractCommand>
<ReleaseDate>2013-06-19</ReleaseDate>
<DiskSpaceNeeded>30000000</DiskSpaceNeeded>
<Reboot type="3" />
<Install rc="0" type="cmd" default="EN">
    <Cmdline id="EN">%PACKAGEPATH%\Setup.exe -S -SMS</Cmdline>
</Install>
<ManualInstall type="cmd" default="EN">
    <Cmdline id="EN">%PACKAGEPATH%\Setup.exe</Cmdline>
</ManualInstall>
<Uninstall />
<DetectInstall>
    <_RegistryKeyValue type="REG_SZ">
      <Key>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Power Management Driver</Key>
      <KeyName>DisplayVersion</KeyName>
      <Version>1.67.00.02^</Version>
    </_RegistryKeyValue>
</DetectInstall>
<Dependencies>
    <And>
      <_OS>
        <OS>VS-BUS.*</OS>
        <OS>VS-ENT.*</OS>
        <OS>VS-HOMEBASIC.*</OS>
        <OS>VS-HOMEPREM.*</OS>
        <OS>VS-HOMEULT.*</OS>
        <OS>WIN7-ENT.*</OS>
        <OS>WIN7-HOMEBASIC.*</OS>
        <OS>WIN7-HOMEPREM.*</OS>
        <OS>WIN7-PRO.*</OS>
        <OS>WIN7-STARTER.*</OS>
        <OS>WIN7-ULT.*</OS>
        <OS>WIN8.*</OS>
        <OS>WIN8-ENT.*</OS>
        <OS>WIN8-PRO.*</OS>
        <OS>WXP-PRO.SP3</OS>
      </_OS>
      <Or>
        <_PnPID><![CDATA[*IBM0055]]></_PnPID>
        <_PnPID><![CDATA[*IBM0068]]></_PnPID>
        <_PnPID><![CDATA[*LEN0068]]></_PnPID>
        <_PnPID><![CDATA[*LEN0168]]></_PnPID>
      </Or>
      <Or>
        <Or>
          <Not>
            <_Bios>
              <Level>GDET*</Level>
            </_Bios>
          </Not>
        </Or>
        <Or>
          <And>
            <_Bios>
              <Level>GDET*</Level>
            </_Bios>
            <Or>
              <_Coreq name="BIOS_GDUJ">
                <Version>1.07.1.07^</Version>
              </_Coreq>
              <Not>
                <_Bios>
                  <Level>GDET0*</Level>
                  <Level>GDET1*</Level>
                  <Level>GDET2*</Level>
                  <Level>GDET30*</Level>
                  <Level>GDET31*</Level>
                  <Level>GDET32*</Level>
                  <Level>GDET33*</Level>
                  <Level>GDET34*</Level>
                  <Level>GDET35*</Level>
                  <Level>GDET36*</Level>
                </_Bios>
              </Not>
            </Or>
          </And>
        </Or>
      </Or>
    </And>
</Dependencies>
<Files>
    <Installer>
      <File>
        <Name>giku06ww.exe</Name>
        <CRC>C9803CFF3B6A8A096AAED2737FB6D6FD3B63B5CA</CRC>
        <Size>1278493</Size>
      </File>
    </Installer>
    <Readme default="EN">
      <File id="EN">
        <Name>giku06ww.txt</Name>
        <CRC>80B709F72A4A9BDA3A0A98A31CD58EE188E412B9</CRC>
        <Size>32128</Size>
      </File>
    </Readme>
</Files>
</Package>
The update can be imported into update retriever manually and it must be assigned to systems (by default no machine types are assigned).

ThinkVantage Update Retriever Fails when trying to Export Drivers

Hello, I am working on setting up MDT as a replacement for Ghost, I found the ThinkVantage Update Retriever and was happy to see I could download drivers easily. I was even impressed to see that I could extract them all at once rather then one by one. The problem is I try to extract the driver (in the case for the L520) and they all fail with "Failed: Extraction error". I would love to use this option since I need to set driver repositories for 10 or so models (and growing) and doing them all by hand would be - time consuming. If there is anything needed please let me know. PoisonStorm

Where are you specifying the folder to extract to?
Are you selecting all L520 updates?
When using MDT with Update Retriever, I would suggest only extracting ethernet and chipset packages and importing those into your task sequence. For everything else, I would use Thin Installer to install just the appropriate packages pulled from your Update Retriever repository. As mentioned in a previous post the TVT Admin Tools page has the System Update Deployment Guide v4 which describes how to use Thin Installer. There is also a paper that describes integrating with MDT here:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/update_retriever_thin_installer_mdt.d...

SCCM 2007: update fails, client cannot download

Hi,
I have a specific update on SCCM 2007 for Windows 7 clients which clients don't seem to be able to download. It starts the install but fails directly (cannot download).Should I remove this update and redownload? Just right click and "download software
update" or really delete it? If deletion is necessary, how can I retrieve this upate then?
How then?
J.
Jan Hoedt

1 patch took to long to install and that made installation think it failed. It was a non critical patch that solved the issue (we don't install non-critical patches normally that's why we did not notice)
Jan Hoedt

Updates failed to be downloaded

I've got a problem on my T61p with Win XP pro
I use Think Vantage Update Retriever and receive this message:
5 updates failed to be downloaded:
- Help center 2.00n ALRN_7KTH
- Lenovo System Interface Driver 1.01.0907 SMIIF
- ThinkPad Bluetooth with Enhanced Data Rate Software 5.5.0.7600 BLUETOOTH
- ThinkPad Power Manager 1.61 PWRMGR_XP
- ThinkVantage Access Connections 5.33u CONWIZ_VS
But the strange is on "View all downloaded history (Exclude current result)" section of Update Retriever:
the list of successfully downloaded updates contains the 5 failed packages!!!
I had the same behaviour with a brand new installation of Update Retriever after downloading the whole update database. Also disabled firewall and antivirus but always the same result.
Same behaviour via Think Vantage System Update 3.14.0024
Any ideas out there?
Best regs, Max.

You can try installing the unsuccessful updates manually. Maybe then for future use the updater will behave more respectfully.
For what it is worth, I don't trust system updater, instead of making the task easier it sometimes [if not always] messes up my system.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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HT3702 I know I bought something on iTunes and I got charged but my credit cards doesn't work anymore. It won't let me update or download any apps. Could I just go buy a 20$ iTunes card and will it charge that for the past failed purchase? Help please

could I use a 20$ giftcards from iTunes for a failed purchase Instead of a new credit card? I'm not going to add a new credit card to my account. When I try to update or download a new app it tells me I have to update my billing. So I can't do anything about it because I don't have a new credit card and I will not be getting one. I just want to use a 20$ gift card so that past purchase could just take it off of my giftcards I will add. Will this work?

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

TS3212 I receive a massage that a new version of ITunes was available (11.1.4). I proceeded to update, the download went ok but when installing the Message "Service 'Apple Mobile Device' failed to start, verify that you have sufficient Privileges to start

I receive a massage that a new version of ITunes was available (11.1.4). I proceeded to update, the download went ok but when installing the Message “Service ’Apple Mobile Device’ failed to start, verify that you have sufficient Privileges to start system Services”
On pressing retry I got the same message.
On pressing Ignore, I got the message “ITunes was not installed correctly, please reinstall ITunes – Error 7 – (windows error 126)
I reinstalled with the same error messages and the same results.
I uninstalled existing and reinstalled from scratch and the same error messages again.
I try to repair and at the end it said it had installed correctly – but when it tried to start I got the message “This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem” I now get the same message when I first start the computer but when I press ok I receive ““ITunes was not installed correctly; please reinstall ITunes – Error 7 – (windows error 126)” again.
It appears the update has not only corrupted the operating system (Xp Pro SP3) of my computer but I have no backups to my IPhone, my wife’s IPhone or the three others phones that use my computer.
I hope you can advise me how to recover my backups

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

Creative Cloud update fails with "the download appears to be corrupted" when tried through our company's firewall, but succeeds if the computer is taken outside the firewall

Creative Cloud update fails with "the download appears to be corrupted" when tried through our company's firewall, but succeeds if the computer is taken outside the firewall. The IT guys have opened up the ports and URL's specified in the Adobe documentation. I have also captured the network traffic of both the failed and successful downloads for IT to examine (using Little Snitch), however they can find nothing to account for the problem. Adobe just seems to "give up and die" after about 2-3 minutes. Why is this? How can I or IT fix this?
Can I send the above log files to someone familiar with these issues for examination?

Hi Gveo,
Please follow the article: Creative Cloud Help | About Creative Cloud Packager which will help you to get your issue fixed.
Thanks,
Ratandeep Arora

New pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

new pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

Sounds like you somehow got the mac version.
Download the windows 6.7 camera raw update from this link:
Adobe - Photoshop : For Windows : Camera Raw 6.7 Update

Failed update retriever download: 2325-2UU

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