Failed Upgrade

Question

Hi Everyone,
I am having some crazy issues.  I have just started with an organization that uses SharePoint on Small Business Server 2011 SP 1.  I will tell you straight up I am completely ignorant about Sharepoint so I apologize ahead of time for any lack of
information provided.  But the facts are I need some assistance.
Apparently a few months ago there was an attempted 'Upgrade' of Sharepoint run.  Since that time it does not run correctly, event viewer reports miscellaneous error and various time.  I have done what research I can in an effort to correct this,
but my ignorance of Sharepoint limits my ability.
I have tried to re-run PSConfig and it fails every time at 10%, if anyone could or would be willing to assist me I would greatly appreciate it.!
Thanks in advance.

Answer 1

Hi Danny thanks for the reply.  Is it actually ...\Web Server Extensions\14 and I have gone through these logs, they really don't say much I understand. I can tell you that when PSConfig is ran it fails at 10% of step 4. Check Upgrade Status shows me
this - again I cannot make heads or tails of it, but when I run PSConfig as it suggests it fails, its a big circle of Duh:
Status    Failed
Server    SBSServer01
Start    3/31/2014 10:32:29 AM
Last Updated    3/31/2014 10:32:29 AM
Errors    1
Warnings    0
Starting object    
Current object    
Current action    
Step within the action    0
Total steps in this action    1
Elapsed Time    00:00:00
Percentage completed    27.78%
Process Name    OWSTIMER
Thread Id    5496
Process Id    9452
Command Line    C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\\Bin\PSCONFIG.EXE -cmd upgrade -inplace b2b -force
Log File    C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS\Upgrade-20140331-103229-625.log
Remedy    This upgrade session has been stopped. Possible causes include the process being terminated abruptly or the OS has rebooted. Please restart the upgrade again
When looking through the upgrade log I also find this towards the very end:
[OWSTIMER] [SPManager] [INFO] [3/31/2014 10:41:21 AM]: An attempt to restore the status of the object, SPWebApplication Name=SBS SharePoint, has failed with a concurrency exception.  One attempt will be made to retry the operation.
[OWSTIMER] [SPManager] [INFO] [3/31/2014 10:41:21 AM]: Resetting the status of PersistedUpgradableObject: SPWebService to Online.
[OWSTIMER] [SPManager] [INFO] [3/31/2014 10:41:21 AM]: Resetting the status of PersistedUpgradableObject: SPWebServiceInstance to Online.
[OWSTIMER] [SPManager] [INFO] [3/31/2014 10:41:21 AM]: Resetting the status of PersistedUpgradableObject: SPServer Name=CHCDC01 to Online.
[OWSTIMER] [SPManager] [DEBUG] [3/31/2014 10:41:21 AM]: Removing exclusive upgrade regkey by setting the mode to none
[OWSTIMER] [SPUpgradeSession] [INFO] [3/31/2014 10:41:21 AM]: ======================================================================================
[OWSTIMER] [SPUpgradeSession] [INFO] [3/31/2014 10:41:21 AM]: Upgrade session failed. 1 errors and 0 warnings encountered.
[OWSTIMER] [SPUpgradeSession] [INFO] [3/31/2014 10:41:21 AM]: Look for possible causes for upgrade issues by searching [ERROR] and [WARNING] strings in the upgrade log file. Refer to "http://go.microsoft.com/fwlink/?LinkId=157732" for more information
about how to recover from upgrade failures.