Failed Windows Store App certification - error 10.3.1 Unfortunately when we reviewed your app, it failed to launch every time. - No clue

I am trying to submit a Windows Store App (x64 for Windows 8.1 only), but it fails the certification procedure, and I have no idea about what I am doing wrong.
- The app passes successfully the local Windows App Certification Kit 3.4.
- I have tried the app with the network cable out, and it works as expected.
- I have used the same credentials to generate the appupload package and to submit it.
- The app starts up and works as expected with a Surface Pro 3, a PC with development tools like Visual Studio; and another PC without anything extra installed.
- The feedback provided by the certification testers is the following sentence: "10.3.1 App is testable: Unfortunately when we reviewed your app, it failed to launch every time."
- Their attachment is a screenshot showing a fullscreen, flat color, rectangle.
- There is no crash report of any kind.
- The e-mail interaction with the certification guys seems to be quite a nonsensical conversation.
¿Any ideas that can help me to solve this problem?
Thank you very much for any hint you can provide.

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