Failing Adobe Photoshop Elements 11 Install
Removed Photoshop elements 8 and 10 and attempted to install 11 from disk. Error message "Encounterd a problem installing shared techolologies - restart your system and start again" . I've done that three times plus installed Adobe Support Advisor. Advisor says opsid-902243r4. Answer page does not address. Win 7. No lack of memory or processinging power. How do I get a successful install?
Please see Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_ for information on how to resolve your current difficulties.
Similar Messages
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Will Adobe Photoshop Elements 8 install and run using Windows 8 OS
Will Adobe Photoshop Elements 8 install and run correctly using Windows 8 OS?
Hi regnis33,
Please find the system requirement for installing Photoshop Elements 8: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop-elements.h tml
Regards,
Romit Sinha -
I download. I double click. Nothing happens.
How do I get my money back?Janet Liddell what are you double clicking on? Do you receive any specific error messages? Which operating system are you using? Finally what version of Photoshop Elements are you trying to install?
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Can Adobe Photoshop Elements 10 be installed on Mac OS X 10.8 (ML)?
We have had a copy of PE10 sitting around for a while, but never got around to installing it. We are now running Mountain Lion on our 2010 iMac which easily meets the hardware requirements for PE10, but cannot get it to install. The serial is fully valid, that has been verified. It doesn't even complete the install of the first disc and errors out during install and says it cannot complete the install with Error Code 7. I'll have to run the install again to get the full error and post it, but I'm wanting to know if it is a compatibility issue with the OS being past 10.7. It sounds like a stupid question since clearly it says on the box "through 10.7", but that's because 10.8 wasn't out yet, so I feel like it should be compatible and there is just something not meshing right. Or, it is fully incompatible and we are SOL.
Anyone else have this issue or know the solution?Sorry for the late reply...the specific error is as follows (I just tried again tonight):
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 3 warning(s)
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Fonts/TektonPro-BoldObl.otf" Error 0(Seq 1595)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1595)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed -
Clash between Adobe reader and adobe photoshop elements
I have both adobe reader and adobe photoshop elements 6 installed on my computer.. Since upgrading to the current version of Reader, when I attempt to open a PDF file using reader the file goes straight to Adobe photoshop, were of course it doesn't open properly. How do i fix this ?
I am using Windows 8.1
I think the problem arose when I changed computers and began using
Windows 8.1
On Wed, Jun 11, 2014 at 5:54 PM, Pat Willener <[email protected]> -
My Photoshop Elements 9 stopped working a couple of weeks ago. When I clicked the PSE button nothing happened. I tried this several times over a few days and it still failed. I uninstalled the program and re-installed it. It worked well. Then I tried to install the Update 9.0.3. The download was almost successful. When it was about to show 100% successful for the download, an error message said the installation had failed and that I should try later. I tried this many times over a few days and the same result occurred. I tried troubleshooting and the answers to questions, but I could not find an answer. I don't know where to go to see if anybody has answered my question. How can I install Update 9.0.3?
Colin HansenTry downloading and installing the 9.0.3 updater from here:
mac
Adobe - Photoshop Elements : For Macintosh
windows
Adobe - Photoshop Elements : For Windows -
I get the following error message with Adobe Photoshop Elements 12.1 Update Installation failed. Error Code: U44M1P7
Anyone any ideas please ?Topgazza please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for information on how to resolve the U44M1P7 error.
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I bought an Adobe photoshop elements 12 and successfully installed. I failed to activate as it said I am offline whereas I am online. I tried offline activation but failed. Could someome help me? Thanks
Hi Agathe,
Please refer to the below link and follow the steps.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thank you for posting on Adobe Forums. -
When setting up Elements 9 from the disk I get the message "the wizard was interrupted before Adobe Photoshop Elements 9 could be completely installed. The mentioned application has failed to install th: Shared Technologies.
Try downloading and installing the 9.0.3 updater from here:
mac
Adobe - Photoshop Elements : For Macintosh
windows
Adobe - Photoshop Elements : For Windows -
I purchased an Epson Perfection V600 Photo Scanner which included a copy of Adobe Photoshop Elements 10. whenever I try to install Elements 10 on my iMac, it hangs up at 9% and doesn't complete. I am using the correct Adobe disk for Mac. What can I do to get this program installed on my iMac.
Can I install Adobe Photoshop Elements, I bought recently, on my two different computers; one is PC running Windows 7 and the other is iMac running Mac OS 10.6?
Yes, PSE is cross-platform, anyway.
As my Adobe Photo Shop Elements 10 came bundled with the 'Trial version' of Adobe Premier Elements 10, can I purchase the 'Serial Number' only and how to do it?
You just buy a normal license as a download, if you so desire. This gives you a serial and a download option, the latter of which you then of course will not need and can simply input the serial in your disc install.
Mylenium -
How do I install Adobe Photoshop Elements 12 on Mac using OS 10.7.5?
I have downloaded Adobe Photoshop Elements 12 and when I go to install I get this error message
Installation Failed
Inconsistency in the installer database.
I have restarted the computer and tried install again with the same result.
The error summary says
Exit Code 15
Error ASU has quit unexpectedly
Error DB error : 18
Help please!Hi Kjalpacasnz,
Please refer to the below link to troubleshoot your issue.
http://helpx.adobe.com/creative-suite/kb/exit-code-15-installing-ccm.html
Thank you for posting on Adobe Forums. -
I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, IN A NEW APPLE COMPUTER, BUT IT COMES A NOTE SAYING THAT THE INSTALATION WAS NOT ABLE TO INITIALIZE, AND THAT I SHOULD DOWNLOAD THE ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. I DID IT BUT IT SAYS THAT IS HAS BEEN DISCONTINUED,
start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html -
Adobe Photoshop Elements 12 won't just Install
Hi there,
I purchased a licensed Adobe Photoshop elements 12 from the UK and installing it in Uganda. However when i tried installing it on my iMac running Mac 10.6.8 it failed at the 99% with an error message "the software your trying to install is a counterfeit" not genuine. what could be the cause of this and how can i over come it? I know for sure its a genuine copy of Adobe Photoshop elements 12. Any help
Thanks
AggreyThe problem might stem from the purchase location versus the install location. Normally you have to buy Adobe software thru local channels.
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Adobe Photoshop Elements 9 Won't Install Updates?
I've received some notifications about installing updates for this product, but every time I try, it seems to be downloading, and then gives me the error page that essentially goes as:
Some updates failed to install
He following updates were unable to install. If you wish to install these updates, please fic the problems below and retry.
Adobe Photoshop Elements 9.0.3 Update
There was an error downloading this update. Please quit and try again later.
And then I get the same message for a Photoshop Camera Raw 6.5 Update.
When I looked at the customer service link, it took me to a page discussing the product not being qualified with a serial number or some such. Except, I have registered the product, and there doesn't appear to be any prompt to re-submit the serial number.
Is this something to do with the creative cloud not upgrading products not part of the suite? Something else? I appreciate any and all responses.
Thank youYou're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content -
Installing the patch to make adobe photoshop elements 9 work with windows 7 computer
Adobe Photoshop Elements 9 has been installed in our new computer with windows 7.However, we can not get pictures to download from our digital camera into
the new computer. A computer tech tried to do this several times and each time it said the "patch" had been installed correctly, connecting camera and computer program, but then it would suddenly say the patch install had failed. Has anyone encountered this problem and found the solution?Hello brokelynn,
How impatient are they expressed in kilo$$ - and what's on those photos ;-))
I can not clearly understand:
- have you updated to windows 7 - or just updated windows 7 to the newest patches?
- what do you mean by: I tried adding some actions
- did you add some entries under actions - or do you use just tags named something like ^actions^?
-> where you successful to do that, or went something wrong while doing this?
Regards
Thomas
ps: maybe you want to try what I described here: http://forums.adobe.com/message/5751885#5751885
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