Failing to install HP L7680 printer drivers on WIN 8.1

Hi
I have a Dell Inspiron 14 running win 8.1. I cannot get the install to work using the 64 bit file OJ_AIO_L7X00_Full_Win_WW_140_408. Nothing would happen. I let it run for 15 minutes and still nothing. I know its running by looking at the task manager. It usually takes ~ 40% of my CPU time. Any thoughts? Is there a place I can see a log file to see any messages?
Thanks
This question was solved.
View Solution.

Hi IGotAQuestion,
I understand you have an Officejet L7680 that you're trying to install on Windows 8.1 without much luck. I will do my best to explain why you seem to be having these difficulties.
I was actually speaking to another forum user about this exact issue last week, so I will link you to that thread. I hope this helps explain why you've been having issues.
Have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Windows 7 64 bit OS will not install any HP print drivers

My HP Pavilion p7-1297cb pc which is running windows 7 home premium 64 bit OS will not install any HP print drivers. All my windows updates are current, HP print and scan doctor did not fix it, I also tried MS fix it manager and did not work. When I try to use my HP Officejet Pro 8500A Plus installation CD or HP's download center, software almost installs, but says print drivers will not install. Also, I tried using USB connection and windows tries to install software, but does not work. Same for HP print driver support. I tried installing 3 different HP printers I had and all had the same issue. Any ideas on why my system will not allow any print drivers to install?

Hi rrfhp,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand none of the HP drivers will fully install.
I will be happy to help you.
Are you signed in as the Administrator of the computer?
I would turn off all start up programs to make sure there isn't something blocking the printer.
Click on start, in the search box type in run, enter, then type in msconfig, click OK.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
Then click on the start up tab at the top.
Click on disable all.
Reboot the computer.
Temporarily turn off any Antivirus software.
Then run the installation again by right clicking on the setup and selecting run as Admininstrator.
Don't connect the USB cable until prompted.
Try printing now.
Then go back into msconfig and enable the All Microsoft Services and enable all on the start up tab.
Turn the Antivirus software back on again.
Please let me know the results if you are still having issues.
Are you getting any error messages?
Thank you for posting on the HP Forums.
Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi,
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Hi experts,
When installing printer drivers and connector on my handheld i am getting errors.
I am usind MDSD21 application.
here are the components i am installing.
CONNECTOR_WM50_XSL_CRM_1_2_8
PIPRONEMF8I_WM50_XSL_CRM
Also pasting the trace file..
[20100124 12:14:12:856] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100124 12:14:12:856] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100124 12:14:12:856] I [MI/API/Logging           ] ***** Current timezone: PST[20100124 12:14:12:856] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100124 13:59:13:250] E [MI/CCMS                  ] Config Info: /Windows/Start Menu/MIServer.lnk
[20100124 13:59:13:253] E [MI/CCMS                  ] java.io.FileNotFoundException: /Windows/Start Menu/MIServer.lnk
java.io.FileNotFoundException: /Windows/Start Menu/MIServer.lnk
     at java.io.FileInputStream.<init>()
     at java.io.FileInputStream.<init>()
     at java.io.FileReader.<init>()
     at com.sap.ip.me.ccms.configinfo.ConfigInfoCollector.addMobileEngineLnk()
     at com.sap.ip.me.ccms.configinfo.ConfigInfoCollector.addConfigInfoToContainer()
     at com.sap.ip.me.ccms.configinfo.ConfigInfoCollector.createConfigInfoContainer()
     at com.sap.ip.me.ccms.configinfo.ConfigInfoCheckerInboundProcessor.process()
     at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer()
     at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers()
     at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle()
     at com.sap.ip.me.sync.SyncManagerImpl.syncForUser()
     at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization()
     at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
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     at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()
     at com.sap.ip.me.awtapps.home.Home.doSync()
     at com.sap.ip.me.awtapps.home.HomeFrame.doUserActionSync()
     at com.sap.ip.me.awtapps.home.HomeFrame.userActionSync()
     at com.sap.ip.me.awtapps.home.HomeFrame.access$000()
     at com.sap.ip.me.awtapps.home.HomeFrame$SyncThread.run()
     at java.lang.Thread.run()
[20100124 13:59:49:323] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100124 13:59:49:323] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100124 13:59:49:323] I [MI/API/Logging           ] ***** Current timezone: PST[20100124 13:59:49:323] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100124 14:00:51:184] E [MI/Core                  ] Exception while reading installation log file (root cause: /MI/bin/ci/archives/DB2E912/9/install.log [java.io.FileNotFoundException])
[20100124 14:06:58:283] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100124 14:06:58:283] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100124 14:06:58:283] I [MI/API/Logging           ] ***** Current timezone: PST[20100124 14:06:58:283] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100124 14:24:05:789] E [MI/Sync                  ] Exception while synchronizing via http
com.sap.ip.me.api.services.HttpConnectionException: Exception while synchronizing (java.io.FileNotFoundException: http://x.x.x.x:8000/sap/bc/MJC/mi_host?sysid=miq&client=300&~language=en&ACKNOWLEDGE=X&)
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     at com.sap.ip.me.sync.HTTPSynchronizer.synchronize()
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     at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend()
     at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend()
     at com.sap.ip.me.awtapps.home.Home.doSync()
     at com.sap.ip.me.awtapps.home.HomeFrame.doUserActionSync()
     at com.sap.ip.me.awtapps.home.HomeFrame.userActionSync()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100124 14:44:29:303] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100124 14:44:29:303] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100124 14:44:29:303] I [MI/API/Logging           ] ***** Current timezone: PST[20100124 14:44:29:303] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100124 14:45:31:739] E [MI/Core                  ] Exception while reading installation log file (root cause: /MI/bin/ci/archives/XMDSD21_SR01_HOTFIX14/1/install.log [java.io.FileNotFoundException])
[20100124 14:50:53:165] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100124 14:50:53:165] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100124 14:50:53:165] I [MI/API/Logging           ] ***** Current timezone: PST[20100124 14:50:53:165] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100124 14:55:57:120] E [Unknown                  ] java.lang.NullPointerException
     at com.sap.dsd.init.HHDataInitiator.isEmptyMaterial()
     at com.sap.dsd.init.HHDataInitiator.copyDataFromCheckOut()
     at com.sap.dsd.init.HHDataInitiator.run()
     at com.sap.dsd.init.TaskRunner.runTask()
     at com.sap.dsd.init.TaskRunner.runTasks()
     at com.sap.dsd.ui.tour.Init.display()
     at com.sap.dsd.ui.adapterAWT.ScreenManagerAWT.switchScreen()
     at com.sap.dsd.appctrl.ControllerImpl.nextState()
     at com.sap.dsd.appctrl.ControllerImpl.startup()
     at com.sap.dsd.appctrl.DSDMain.activate()
     at com.sap.dsd.appctrl.DSDMain.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.startApplication()
     at com.sap.ip.me.awtapps.home.HomeFrame.startApp()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100124 14:55:57:233] E [Unknown                  ] java.lang.Exception: INI????#HHDataInitiator#run#Inventory could not be initialized from Check-Out data
     at com.sap.dsd.init.HHDataInitiator.run()
     at com.sap.dsd.init.TaskRunner.runTask()
     at com.sap.dsd.init.TaskRunner.runTasks()
     at com.sap.dsd.ui.tour.Init.display()
     at com.sap.dsd.ui.adapterAWT.ScreenManagerAWT.switchScreen()
     at com.sap.dsd.appctrl.ControllerImpl.nextState()
     at com.sap.dsd.appctrl.ControllerImpl.startup()
     at com.sap.dsd.appctrl.DSDMain.activate()
     at com.sap.dsd.appctrl.DSDMain.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.startApplication()
     at com.sap.ip.me.awtapps.home.HomeFrame.startApp()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100124 14:56:03:820] E [Unknown                  ] Use single thread pricing
[20100125 08:19:10:792] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100125 08:19:10:792] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100125 08:19:10:792] I [MI/API/Logging           ] ***** Current timezone: PST[20100125 08:19:10:792] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100125 08:24:26:188] E [Unknown                  ] java.lang.NullPointerException
     at com.sap.dsd.init.HHDataInitiator.isEmptyMaterial()
     at com.sap.dsd.init.HHDataInitiator.copyDataFromCheckOut()
     at com.sap.dsd.init.HHDataInitiator.run()
     at com.sap.dsd.init.TaskRunner.runTask()
     at com.sap.dsd.init.TaskRunner.runTasks()
     at com.sap.dsd.ui.tour.Init.display()
     at com.sap.dsd.ui.adapterAWT.ScreenManagerAWT.switchScreen()
     at com.sap.dsd.appctrl.ControllerImpl.nextState()
     at com.sap.dsd.appctrl.ControllerImpl.startup()
     at com.sap.dsd.appctrl.DSDMain.activate()
     at com.sap.dsd.appctrl.DSDMain.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.startApplication()
     at com.sap.ip.me.awtapps.home.HomeFrame.startApp()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100125 08:24:26:296] E [Unknown                  ] java.lang.Exception: INI????#HHDataInitiator#run#Inventory could not be initialized from Check-Out data
     at com.sap.dsd.init.HHDataInitiator.run()
     at com.sap.dsd.init.TaskRunner.runTask()
     at com.sap.dsd.init.TaskRunner.runTasks()
     at com.sap.dsd.ui.tour.Init.display()
     at com.sap.dsd.ui.adapterAWT.ScreenManagerAWT.switchScreen()
     at com.sap.dsd.appctrl.ControllerImpl.nextState()
     at com.sap.dsd.appctrl.ControllerImpl.startup()
     at com.sap.dsd.appctrl.DSDMain.activate()
     at com.sap.dsd.appctrl.DSDMain.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.activateApplication()
     at com.sap.ip.me.core.ApplicationManager.startApplication()
     at com.sap.ip.me.awtapps.home.HomeFrame.startApp()
     at com.sap.ip.me.awtapps.home.HomeFrame.action()
     at java.awt.Component.handleEvent()
     at com.sap.ip.me.awtapps.home.HomeFrame.handleEvent()
     at java.awt.Window.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.postEvent()
     at java.awt.Component.dispatchEventImpl()
     at java.awt.Component.dispatchEvent()
     at java.awt.EventDispatchThread.run()
[20100125 08:24:33:057] E [Unknown                  ] Use single thread pricing
[20100125 08:27:38:462] E [Unknown                  ] Use single thread pricing
[20100125 08:28:29:726] E [MI/DSDSYNC               ] Response size=3369541, Actual response size=3369541
[20100125 08:32:31:003] E [Unknown                  ] Use single thread pricing
[20100125 09:27:14:483] I [MI/API/Logging           ] ***** LOG / TRACE SWITCHED ON
[20100125 09:27:14:483] I [MI/API/Logging           ] ***** Mobile Infrastructure version: MI 70 SP 16 Patch 0 Build 200806100346
[20100125 09:27:14:483] I [MI/API/Logging           ] ***** Current timezone: PST[20100125 09:27:14:483] I [MI/API/Logging           ] ***** Current Trace Level: 50
[20100125 09:28:24:993] E [Unknown                  ] Customer 0060005626 in tour S0000001224 visit 6 not downloaded; check customer IDoc and middleware.
[20100125 09:28:24:998] E [Unknown                  ] Customer 0060005460 in tour S0000001224 visit 12 not downloaded;

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Hi,
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==================================
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http://blogs.technet.com/b/askperf/archive/2010/01/19/print-driver-installation-on-32-bit-versus-64-bit-servers.aspx
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Elytis Cheng
Elytis Cheng
TechNet Community Support

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Mitigation Elf

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Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

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We want to allow teachers at a college to checkout Macbook Pros that might be used anywhere on campus with any number of different printers. Is there a way to download a large number of the most commonly used printer drivers so they are already installed and ready to be used? The Macs will be locked down after being distributed, so only someone with an Admin account will be able to install drivers.
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3. Close Print & Fax
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Questions have been answered.

Installing Leopard, without printer Drivers

I have found that the drivers for printers that come with Leopard take up a lot of disk space. Since I don't need all of the drivers, and printers come with their own drivers on the startup disk, how do I not install them when I install leopard from the dvd disk. Newbee to Mac.

When the Installer programme ask you to choose the volume that you want to install on, there is an option to choose what you want to install. Just check off the things that you wish to skip.

Some devices fail to install during sysprep, despite drivers being present

I am having an issue with a new model of PC in our environment - Lenovo P300.
The drivers for this device have been added successfully to our unified .wim image using DISM. After applying the image to the P300, everything works well except that several devices do not install automatically, including the Ethernet device, so it can't
join the domain either.
Strangely, if I simply initiate a manual 'scan for hardware changes' in Device Manager, all the devices install fine. So the driver files are present and working, but for some reason on his machine it is not installing them automatically. Another way I can
initiate the installation of them, is by going to Device Installation settings and allowing it to update from Windows Update (although it is just using the ones found locally).
I have tried many ways to get this to work, including running 'devcon rescan' at start up but to no avail. In any case, they really need to get installed during the sysprep process so that the ethernet controller installs and it can join the domain correctly.
This issue does not happen on any other machines we use this image on.
Any help appreciated! Thanks

Hi,
Since this issue only happen on the specific model of PC, so I think the image itself should be fine, but more related with the driver file itself. I recommend you contact the Lenove support and check the specific driver files.
To further know what happened during the installation process, I recommend you check the following setup log to find more information:
C:\WINDOWS\PANTHER\setupact.log Contains information about setup actions during the installation
C:\WINDOWS\PANTHER\setuperr.log Contains information about setup errors during the installation.
C:\WINDOWS\INF\setupapi.dev.log Contains information about Plug and Play devices and driver installation.
http://support.microsoft.com/kb/927521
You can upload the files to OneDrive, then paste the download link here.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

MUSE fails to install error; exit code 7. WIN 7 64 bit

I had a problem with MUSE and tried to remove and reinstall but when I tried to reinstall the software it tells me it has failed and gives me error; exit code 7. I tried to remove anything I could find and even tried the adobe cleanup tool. Finally I couldnt figure anything out and I removed all Adobe software but it still will not install. I am using windows 7 64 bit. ANY help would be apreciated, I need to get this back up and running.

Hi Reed,
Please try installing from here: http://helpx.adobe.com/muse/kb/installer-file-damaged.html.
Refer the article: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html in case of further issue.
Regards,
Romit Sinha

Drivers Failing to Install

I own an HP G62 Notebook PC, and my warrenty expires in 4 days. Iv'e had this problem for awhile but it hasn't affected me too much. The problem is that my USB controllers can't install properly. When I plug in a flash driver it will show that it is installing the device, but then will say failed to install. It will reconise the flash driver as a "Flash Disk". When my computer starts up it will try to install my Universial Serial Bus Controllers but all of them fail to install.
I have attempted to install the drivers manually off the website but it will say " An error occured while trying to install", it will say the same when i attempt to update the devices from the Device Manager. The thing is I use a pen tablet (mostly as a mouse) for my computer. When I plug it in it will say failed to install but the tablet will work fine. Other than that other devices like flash drives and printers fail to install. And the drivers encounter errors every time I try to install.
So my question. Do you think this is a problem with my motherboard? Because if it is I would have to make sure to get it replaced before my warrenty runs out on the 23rd. Or is there a way to fix this? In the Device Manager there is no yellow triangle that pops up next to the USB controllers. There is only one next to the Microsoft Virual WiFi Miniport Adapter_01, which I don't think is in the way of the problem.

New Information:
A Flash Drive that I use to use on my laptop works fine. But any other flash drives such as ones from other people and ones not used before will not install.

Installing Printer drivers ONLY?

so... when i installed leopard i figgered i'd save some drive space by not installing ALL those printer drivers, just the hp's (i only ever owned hps). recently i inherited a brother hl 1440 (a monochrome laser). i went to the brother web site to find the driver, and the site says that the driver is on the leopard install disk.
so i went into the installer, and as far as i can tell, there is NO way to just install drivers without doing a re-install of the OS. i thought you USED to be able to quit the installer and just find the package, but leopard doesn't seem to allow that anymore.
any ideas on how to get the brother drivers off the leopard install disk??
TIA

Here's the driver for 10.4, which you could try to see if it works:
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dlf/000000/002100/d lf002189.html?reg=us&c=us&lang=en&prod=hl1440_all&type2=1&os=26&flang=4&dlid=dlf 002189
My guess is that it should work fine, especially since it's the CUPS driver, which is an open source driver that's not platform-specific. CUPS is built into 10.4 and 10.5.

Failing to install HP L7680 printer drivers on WIN 8.1

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