Failing to install link

I have removed all of the previous blackberry desktop software but when I try installing link it gets almost to the end of the installation and then comes up with a message saying I still have files open from a previous version so it stops and uninstalls. How can I resolve this - I'm on a Win 7 machine.

Hello LCC90
Welcome to http://supportforums.blackberry.com/
I recommend you uninstall the version of BB Link
Then restart your PC
Install the latest version of BBLink...
You can also search google for uninstall programs and remove all records of the program to eliminate.
Regards.
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

Similar Messages

I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for furth

I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for further assistance. It doesn't take me to customer support, but does take me to a screen which states. "Error "This serial number is not for a qualifying product." I've checked my account and the product serial number is associated with my account., so I don't see any problem. I have not been able to find a resolution to this problem, so I hope that someone can point me in the right direction. Thank you!

update directly, Product updates

Failed to install Creative Cloud desktop error code 1 Windows 8.1

I just recently tried to begin a trial of creative cloud in order to get access to photoshop. I really need photoshop for my school because of how powerful it is and the tools is offers. A couple weeks ago I tried to download and install creative cloud for windows 8 64-bit, and the download begins, but once it reaches around 50%, it raises an error message saying "We've encountered the following issues: Creative Cloud desktop failed to install (error code 1)". I was having problems with the internet at the time so I just naturally assumed it was the cause. So I went ahead and gave it a couple of days before I tried again. When I tried again I received the same error message at the same time. I continued to look around for a solution and trying it everyday but I have had absolutely no luck with it, and honestly am getting quite frustrated with it. I have looked everywhere for a solution, I tried the adobe clenup tool, I have checked to make sure I don't have any previous versions of adobe products on my computer, and even tried installing it as an admin in safe mode, and still nothing. I have no idea what to do next, but I know that I have to get ahold of photoshop, one way or another, and it must have the professional tools included in the creative cloud edition. Please tell me there is a simple solution and I have been blind this entire time. If there is no solution, can someone direct me to another software similar to photoshop that has access to the plug-in dDo? (I am in game development and have heard how powerful dDo is and have been dying to use it. I have also been anxious to get photoshop, but it doesn't appear to be possible without the creative cloud desktop app).

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

My itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?

my itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?
Diagnostics test
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
ECS G31T-M7
iTunes 10.5.2.11
QuickTime 7.6.9
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ABAC07F3CCB0
Current user is an administrator.
The current local date and time is 2011-12-31 14:06:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {7599FAD1-1BB9-4AC6-80AF-404253DC519E}
Description:            Atheros L2 Fast Ethernet 10/100 Base-T Controller - Packet Scheduler Miniport
IP Address:             192.168.1.5
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Sat Dec 31 13:46:09 2011
Lease Expires:       Tue Jan 03 13:46:09 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
SSL 3.0 Support:     Enabled
TLS 1.0 Support:     Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-31 14:00:02.
**** Device Connectivity Tests ****
iPodService 10.5.2.11 is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
rawkiss’s iPhone, iPhone 3G running firmware version 4.0
Serial Number:       86931UEAY7H
**** Device Sync Tests ****
Sync tests completed successfully.

I have found a fix after doing additional research through this forum. Tech Note #328730 addresses this problem and it works for Photoshop Album 3.2 even though it was written for release 1.0.
Here is a link that will take you directly to the Tech Note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328730
When using this fix the Tech Note indicates:
"Imported image data and tags are lost when you re-create the My Catalog.psa file, so you need to reimport images and reapply any tags"
however it did retain the captions (at least it did for me).

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer s

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?

Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd.

Upgrade to R2 from SCOM 2012 SP 1 UR 4 - Final configuration failed to install

I was upgrading our test SCOM 2012 SP1 UR 4 sever to R2 and ran into the following issue:
Setup cannot be completed… Final configuration failed to install.
Everything else upgraded fine.
There was no rollback performed…. The log states “Skipping rollback for install item Final Configuration as it was not successfully installed”
Looking in OpsManagerSetupWizard.log in the section for Final Configuration I see the following:
[16:00:43]:           Always: :!***** Installing: POSTINSTALL ***
[16:00:43]:           Info:      :SetProgressScreen: StartMinorStep.
[16:00:43]:           Warn:    :ApplyUpdates: Unable to load QFE file.
[16:00:43]:           Always: :Doing Preinstall task for POSTINSTALL
[16:00:43]:           Warn:    :CheckAndLoadUpdateFiles: Unable to load QFE file.
[16:00:43]:           Always: :Doing Install task for POSTINSTALL
[16:00:44]:           Debug: :DoInstallTask: Found Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.PostInstall;PostInstallProcessor as type and method.
[16:00:44]:           Info:      :Type: Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.PostInstall Method: PostInstallProcessor
[16:00:44]:           Info:      :SetProgressScreen: Init Exe Install progress.
[16:00:44]:           Info:      :AddUninstallChangeEntry: Cleaning out existing files at the ARP file cache location D:\Program Files\System Center 2012\Operations
Manager\Setup
[16:00:44]:           Error:     :InstallActionProcessor.DoInstallTask: method PostInstallProcessor threw exception. We will return installSuccessful = false.:
Threw Exception.Type: System.Reflection.TargetInvocationException, Exception Error Code: 0x80131604, Exception.Message: Exception has been thrown by the target of an invocation.
[16:00:44]:           Error:     :StackTrace:   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at Microsoft.SystemCenter.Essentials.SetupFramework.InstallActionProcessor.DoInstallTask(InstallItemsInstallDataItem itemToInstall)
[16:00:44]:           Error:     :Inner Exception.Type: System.UnauthorizedAccessException, Exception Error Code: 0x80131604, Exception.Message: Access to the path 'EULA_EN_EVAL.RTF'
is denied.
[16:00:44]:           Error:     :InnerException.StackTrace:   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean
throwOnTopLevelDirectoryNotFound)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.ARPFileCache()
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.AddUninstallChangeEntry()
   at Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.PostInstall.PostInstallProcessor(Func`3 setProgressScreen)
[16:00:44]:           Error:     :ProcessInstalls: Install Item Final Configuration failed to install. We did not launch the post process delegate.
[16:00:44]:           Always: :SetErrorType: Setting VitalFailure. currentInstallItem: Final Configuration
[16:00:44]:           Info:      :SetProgressScreen: FinishMinorStep.
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Always: :****Starting*RollBack*******************************************
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Info:      :SetProgressScreen: StartMinorStep.
[16:00:44]:           Always: :ProcessRollback: Skipping rollback for install item Final Configuration as it was not successfully installed.
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Always: :****Ended*RollBack**********************************************
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Always: :Entering Page: FinishPage
The log states “Access to the path 'EULA_EN_EVAL.RTF' is denied.” I was able to find this file in D:\Program Files\System Center 2012\Operations Manager\SetupTemp\EN, but when viewing its contents I see it
was from the SP 1 upgrade as it starts off with “MICROSOFT EVALUATION SOFTWARE LICENSE TERMS MICROSOFT SYSTEM CENTER 2012 STANDARD SERVICE PACK 1.” Based on everything else referenced in the log file previously, it seems like it was trying to locate
this file in D:\Program Files\System Center 2012\Operations Manager\Setup. Also, I applied the product key after installing SP1 previously, so it was not running with an evaluation license.
Running Get-SCOMManagementGroup | ft skuforlicense, version, timeofexpiration –a
gives me:
SkuForLicense Version     TimeOfExpiration
       Retail 7.1.10226.0 12/31/9999 11:59:59 PM
The version (7.1.10226.0) is that of SCOM 2012 R2 (as I noted before, there was no rollback.) Everything seems to be functioning fine (Console, Web Console, Reporting Services.)
Is there a way to get it to re-run only the Final Configuration steps (which will probably fail again as the EULA file does not exist where it expects it)? I am not sure if there were supposed to be any further
configuration steps that did not get completed, so i dont know how stable SCOM is now. Should I re-run the R2 installer? Or is it OK as is? The only info online about a SCOM Install where the final configuration failed to install dealt with
an error upgrading the SCOM Console, which is not relevant to my situation. This is my test SCOM environment, running on a VM. I could revert to the pre-upgrade snapshot and see if another upgrade attempt completes successfully, but if that does
work I am concerned that something like this may happen in my prod environment, which is not running on a VM, so has no ability to revert to a snapshot.

Hi,
Please refer to the following links:
Do I need a specific Cumulative Update Release (UR) in order to upgrade to SCOM 2012 or 2012 SP1 or 2012 R2?
http://blogs.technet.com/b/kevinholman/archive/2014/01/20/do-i-need-a-specific-cumulative-update-release-ur-in-order-to-upgrade-to-scom-2012-or-2012-sp1-or-2012-r2.aspx
Upgrading Operations Manager from 2012 SP1 to 2012 R2 step by step
http://www.systemcentercentral.com/upgrading-operations-manager-from-2012-sp1-to-2012-r2-step-by-step-upgrading-to-2012-r2-series/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+systemcenterforum+%28System+Center+Central+Rollup%29
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MS Office 365 fails to install in default on Win 8.1 new laptop S75-A7221

Hello,
New license MS Office 365 fails to install in default on Win 8.1 new laptop S75-A7221.
I downloaded software from Microsoft MS Office 365 site.
What is the contact for helpdesk in India for quick resolution?
Thanks,
Miroslaw

Run Microsoft FixIt in the following link to check the result.
http://support.microsoft.com/kb/2822317
If your Office installation problem continues to occur, try to perform the steps provided by the same link for general troubleshooting.
Tony Chen
TechNet Community Support

Server 2012 (not R2) RODC fails to install Windows Updates

Good morning all
Since around October, our 80-odd 2012 (non-R2) RODCs have been failing to install windows updates, rolling them back on reboot. Patches that don't require a reboot are fine. The short version is, please log a call with MS and reference this thread, if you're
having this issue as currently they're saying they won't fix this!!
Our product support group opened an official case and reported this with Microsoft and they've found the cause. PLEASE NOTE however, that this relates to RODC and ALL patches failing, not just 3000061 on non-RODC.
There was some chat relevant to this as originally it was thought KB3000061 was to blame, and a few other people had had the same issue there (see links at the bottom). I think however, that this issue now stands alone as any patch we try to install will
fail.
000093 2015-01-23 20:18:30, Info CSI 00000015 Begin executing advanced installer phase 38 (0x00000026) index 4 (sequence 43)
000094 Old component: [ml:350{175},l:348{174}]"Microsoft-Windows-Web-Services-for-Management-Core, Culture=neutral, Version=6.2.9200.16384, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS"
000095 New component: [ml:350{175},l:348{174}]"Microsoft-Windows-Web-Services-for-Management-Core, Culture=neutral, Version=6.2.9200.17100, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS"
000096 Install mode: install
000097 Installer ID: {118ca598-79a0-4297-953d-e82183960fd2}
000098 Installer name: [13]"Group Trustee"
000099 2015-01-23 20:18:30, Error CSI 00000001@2015/1/23:20:18:30.673 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_NT(STATUS_NOT_SUPPORTED)
000100 [
000101 (null)
000102 ]
000103 [gle=0x80004005]
000104 2015-01-23 20:18:30, Error CSI 00000002@2015/1/23:20:18:30.673 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_NT(STATUS_NOT_SUPPORTED)
000105 Element:
000106 [372]"<groupTrustee xmlns="urn:schemas-microsoft-com:asm.v3" name="WinRMRemoteWMIUsers__" description="Members of this group can access WMI resources over management protocols (such as WS-Management via the Windows Remote Management service). This applies only to WMI namespaces that grant access to the user." type="User" enabled="true">
000107
000108 <members></members>
000109
000110 </groupTrustee>"
000111 [gle=0x80004005]
000112 2015-01-23 20:18:30, Error CSI 00000003@2015/1/23:20:18:30.673 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_NT(STATUS_NOT_SUPPORTED).
000113 [gle=0x80004005]
Cause:
The installer uses SAM API calls to manage the group. It always connects to the local SAM instance. The component also handles an uninstall task in the same function. On uninstall the group is being deleted.
So the SAM handle is requested with "Create Group" and "Delete" access.
The error happens because a RODC does not allow any changes and thus returns STATUS_NOT_SUPPORTED.
More information about the prevent from accidental deletion feature please refer :
http://technet.microsoft.com/en-us/library/cc773347(v=WS.10).aspx
http://technet.microsoft.com/en-us/library/cc739350(v=WS.10).aspx
Recommendation:
This is a Bug in the RODC running on server 2012, However you may do an in place upgrade to Server 2012 R2 and then proceed with the installation of the patch.
The bad news is this is fixed in 2012 R2 with a hotfix - but it isn't fixed in 2012 and it won't be because.. they've only had one official report logged. And that was by us. So, if you want this fixed, you need to start logging this with MS now.
What I can say just now is that this isn't related to the registry fixes with WinEVT we've all been trying, it's NOT limited to 2008 that has been upgraded in place to 2012 (our product support group replicated it in the lab with a brand new 2012 promoted
to RODC) and it IS only happening with RODC. Possible fix might be to make your RODC RW for a bit and install your patches then.
Background reading:
https://social.technet.microsoft.com/Forums/en-US/f77691d8-a9d0-4714-98ad-71665cfa8965/kb3000061-fails-to-install-on-server-2012?forum=winserver8gen
https://social.technet.microsoft.com/Forums/en-US/70219bcb-36a8-466e-900b-cbf390db38d2/failure-configuring-windows-updates-reverting-changes-postreboot-status-0x800f0922?forum=winserver8gen

The error indicates that IIS is returning a "404 not found" error back to the Windows Update Agent. That might mean that you need to specify the correct port that WSUS is listening on, e.g.:
WSUSServer=http://yourserver:8530
Thanks,
-Michael Niehaus
Senior Product Marketing Manager, Windows Deployment
http://blogs.technet.com/mniehaus
[email protected]

USB Console (Serial) Driver fails to install on Windows 8.1 x64

The USB console cable driver v3.1 will not install on Windows 8.1 x64. Had a similar problem with Windows 7 x64 but this was fixed using Greg's (greggar25) excellent step-by-step procedure (see post: https://supportforums.cisco.com/discussion/11492306/usb-console-driver-install-failing).
I am using the driver from this link: http://software.cisco.com/download/release.html?mdfid=282774228&flowid=7442&softwareid=282855122&release=3.1&relind=AVAILABLE&rellifecycle=&reltype=latest
I followed the same procedures I did for Windows 7 and the install goes without a hitch. Reboot and connect the USB cable, opened Device Manager and now I have a COM Port randomly appearing and disappearing with its number incrementing well above 1,000.
A few times while it appeared for a few seconds, I was able to right click on the properties, update the driver and chose Cisco Serial and it settled down but it did not assign a COM port. Then a few seconds later, it starts the disappearing/reappearing thing again.
Anyone have luck getting this to work with Windows 8.1 x64?

Hi,
open Device Manager by simply typing the words on the Windows 8.1 Start Screen. The Search Charm opens and click Device Manager in the displayed list.
In Device Manager a new hardware category, CiscoUsbConsoleWindowsDriver, is displayed. It has two components: the Cisco Bus enumerator and the Cisco USB to Serial adapter. Expanding the Ports hardware category shows a new Cisco Serial port.
or
Look into below
https://supportforums.cisco.com/discussion/11492306/usb-console-driver-install-failing
1) Install the usb console driver\windows 64\setup(x64)
2) Follow the wizard and accept the defaults
3) Restart the computer (the installer usually says it needs a restart)
4) After restarting the computer, plug in the usb cable
5) The computer should say installing Device driver software and fail at the Cisco Virtual Comm Port00
6) Click the Windows button, right click computer, manage
7) Under Computer Management, Click Device Management
8) Go to Ports (COM & LPT)
9) You should see the Cisco Virtual Comm Port00 with a Yellow Exclamation point on it
10) Right Click on the Cisco Virtual Comm Port00 and select Properties
11) Click the Driver Tab
12) Click Update Driver
13) Select Browse my computer for driver software
14) Select Let me pick from a list of device drivers on my computer
15) Choose the Cisco Serial Driver
16) Device Driver is installed successfully, take note of the com port it is using and enjoy.
HTH
Sandy

Adobe Reader 11 MUI failing to install using transform and patch 11.0.10 via cmd/SCCM in one package

Hello,
I have all the files, MST and the patch located in one folder. I am trying to use the following MSI command lines locally on my computer before I can attempt to deploy this via SCCM 2012. I am having issues either with the package not compatible or using /p and getting the MSIEXEC help window prompt. I've tried a few command lines:
msiexec /i AcroRead.msi PATCH="AdbeRdrUpd11010_MUI.msp" TRANSFORMS="AcroRead.mst"
msiexec /i AcroRead.msi /p AdbeRdrUpd11010_MUI.msp TRANSFORMS="AcroRead.mst"
msiexec /i AcroRead.msi TRANSFORMS="AcroRead.mst" /p AdbeRdrUpd11010_MUI.msp
Adding /qn on the end makes the install work silently when not attempting to include the patch, but fails to install it silently when only using the transform file that I have selected in the wizard to silently install.
We have 5 different versions from 8.0 through 10.0 in our environment of 3000 machines. Sadly this was not managed before...I can easily update our current 11.0 versions that range from 11 to 11.0.09 by only applying the patch to them but need to get the full install working for the 2500 machines I need to target.
I tried using the /a command which seems to work, but creates program files and common files folders inside my adobe folder on the desktop when executing it from the cmd. Am i suppose to package that folder all in one and then use the /i command to install adobe? I've been researching for a week but finally hit a wall where I dont think I am getting anywhere.
Thank you in advance,
Kevin

I have almost answered my own question as I just came across this link
https://it-god.co.uk/deploy-adobe-reader-xi-11-0-10-with-sccm-2012/
This is for the plain reader version, but we use MUI now (due to other languages required in our environmet). I get to the part where it asks to apply the patch to the AIP folder but it fails.
msiexec /p AdbeRdrUpd11010.msp /a C:\Reader\11.0.10\AcroRead.msi
I changed this to account for the MUI naming,
msiexec /p AdbeRdrUpd11010_MUI.msp /a C:\Reader\11.0.10\AcroRead.msi
But I get the windows prompt that says this package can not be opened, please verify. I ensured that both the patch and base install were MUI versions, and i downloaded fresh copies of each. I also unblocked the patch so that it can run. No luck so far.
EDIT: Using another guide i found the command line (modified the path to my location) and this worked,
msiexec /a C:\adobe\Reader\11.0.10\AcroRead.msi /qb /p AdbeRdrUpd11010_MUI.msp TARGETDIR=C:\adobe\Reader\11.0.10\

Creative Cloud management app failed to install, again, remedy, clue

It failed yet again today for me, but in a particular way, and thereby gave a clue at least of one probably unknown failure mode which I can pass on.
- I was trying to install the very latest Creative Cloud manager, which self-announced itself today 12 February 2014 when I tried to use it to check for updated applications.
- it downloaded and started to run, then failed with the very clever 'failed to install' small alert. A small alert for very small knowledge of the actual cause? Surely you can do better.
- I went on the forums and found all the times and ways this has caught up others before. I saw the 'rename OOBE folder' trick, and remembered that thus was the only thing that would actually fix the Creative Cloud manager one or more times before on my computers.
- thus I tried to rename OOBE after killing every Adobe-named app in the Windows 8.1 Task Manager, and failed -- due to some nameless program holding it open.
- I then stopped and restarted the machine.
- I thought a moment and realized I'd run another Adobe installer an hour or two before, to updated Premiere Elements 11 to the latest possible Adobe Camera Raw as its updater offered.
- thus instead of renaming OOBE, I ran the Adobe Creative Cloud manager updater when it offered again towards the end of booting up
- this time it succeeded, hence I believe that other Adobe ACR installer had been at fault, leaving files unclosed or otherwise locked within OOBE. That's the new clue to Adobe developers.
- If this hadn't succeeded, I'd have stopped and restarted the machine again, and then renamed C:\Program Files(x86)/Common/Adobe/OOBE.
I think this renaming is a lot better way to proceed (stop/start, adding possibly safe boot with no startup apps if OOBE remains locked to renaming when that method may be needed) than using the AdobeCreativeCloudCleanup tool as the troubleshooting page recomnmends.
The reason: this benighted cleanup tool does _not_ offer any way to remove Creatuive Cloud manager itself, even though support here suggests that it does. You can only choose variations which insist on uninstalling all your Adobe programs, CS6 included with Creative Cloud ones. I am not going to do that except at extreme duress. So far renaming OOBE and thus forcing Creative Cloud to recreate it has fixed every one of the blind, unspecific, and prevalent errors with Creative Cloud.
I think that much better work can be done on this Creative Cloud software, but I am constrained by a particular American folk tale told to children, which suggests 'If you don't have anything nice to say, then don't say anything.'
I can only say that respect will be gained not by talk, or telling a lot of complicated procedures to recover software that costs like an automobile.
Respect will only be gained by really involving yourself, learning, and then doing all of this correctly. That's what every respected software developer in the world does.

Jeff, thanks equally for coming back on this.
- I did begin the process on the page you linked.
- when I got to the step running the CC Cleaner tool, it offered me no option to remove the Creative Cloud Manager -- only to remove all my apps, which are largely CS6. This is counter to the suggestion that you can remove just the manager, and not welcome as you will understand.
- it was at this point that I recovered the procedure of just shifting OOBE out of play. When this wasn't possible due to invisibly held open folders or files, I realized the problem might have been due to the earlier Premiere 11 ACR update (you have to think a bit for reasons why it might want to do that...).
- Thus when I stopped and restarted to assure a clean reboot, I thought to just let the Creative Cloud Manager try again when it offered this.
- Without further intercession, this time the Creative Cloud Manager succeeded.
I would say that the move-OOBE-out-of-play to force recreate (or sometimes it has been move a certain file in OOBE) is a much preferred repair that has always worked for me in the numerous failures of Creative Cloud Manager over the last year. We don't really want to spend the hours and take the risk of removing all our Adobe CS and/or CC applications, plus adding all of their updates again, as you will also understand.
This points to a way Adobe could very much lower the agony of the Creative Cloud Manager, its updates and its crossed wires. I do appreciate the problem, though not why at your budget levels it hasn't had a definitive response. Some experience directing projects and having to take over offshore team management directly might suggest where you are finding the difficulty, at least.
In the mean time, why not put in place a recovery for failed Creative Cloud Manager activities including updates, which would simply and automatically do the task of accurately renaming the OOBE folder (for each attempt, no matter how many times it had been done before)j, then triggering a restart followed by reinstall and information recovery of the Creative Cloud Manager? It could be something like Microsoft's Fix-Its, for convenience, which would also leave open a doorway to reversal if somehow necessary.
I suggest you might lower the incidence of this genre of problems by a very large factor if you were to do so, replacing the presently procedure with its flaws for those employing Adobe software.
Anyway, I hope the suggestion leads in positive ways for your products, and wish your team a good day.

Adobe Application Manager Won't Open and CC Desktop failed to install

I am running Win 7 Ultimate. Adobe Application Manager Won't Open and CC Desktop failed to install on my computer after I signed up for Adobe CC tonight. I am currently using the CS5 suite (perpetual license) and do not want to uninstall any of the programs until I am successfully running the Adobe CC versions. The AAM gives me an error message saying that it failed to open when I select it, and the creative cloud installer fails to install. I have tried restarting my computer. Help? This is very frustrating. I am a student and use this software on a daily basis, and can't afford to not have these programs available when I need them.

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Photoshop Elements 12 fails while installing shared technologies.

I am having the exact same problem as all these folks. Yes I have tried all these things, yes I have followed all the links, and scoured the internet:
http://forums.adobe.com/message/5914286
http://forums.adobe.com/message/5909390#5909390
http://forums.adobe.com/message/5904696#5904696
Elements 12 install fails during install of Adobe Organizer. No indication of problems in the logs, just fails and rolls back. Near as I can tell the folks at adobe don't know what the real problem is, they only have a long series of very complicated and arcane tricks that _might_ "fix" the problem. I have tried all of them in every imaginable combination and still can't get elements 12 to install. I have installed stock, plain vanilla win7, applied hotfixes, tried to install and it still fails.
I repeat. This install failed for me in an identical fashion on a clean win7 box.
Any software that requires even one of these hack measures to install should be sent back to the shop for more testing. I've been told variously to try all these things, and more!
copy the installer to the root of c:
Delete this folder or that folder
Make a new admin account and install with that
Edit the registry
Turn off services in msconfig
Install in safe mode
What would be most helpful for me right now would be either 1) a patch to fix this critical install error or 2) explicit explanation from Adobe about what the real problem is so I can fix it myself.
I'm a little edgy, sorry for the tone. This is the single worst install experience I've ever encountered.

Hi Jeff,
To follow up, I had an adobeconnect session today with a very competent and friendly adobe tech. It looks like we have resolved the issue. He said there was some kind of problem with air and/or bridge not keeping their files updated, not 100% on that part so don't quote me. He said one way to fix is to completely uninstall anything adobe and start from scratch. The other option is a little hackish, but it works for me and saves me the trouble of completely redoing the install. To follow up here are the steps to get this working, ymmv:
- Go through the Adobe Premiere Elements 12 install process up to the point where installing shared components crashes. Do not click OK.
- Start the task manager (ctrl+alt+del)
- Go to the processes pane and kill msiexec.exe*32 process, the adobe installer should die.
- Delete the Adobe Premiere Elements 12 link that's created on the Desktop. Do not use this link, it points to the Welcome screen and crashes.
- Also delete C:\Program Files\Adobe\Adobe Premiere Elements 12\Adobe Premiere Elements 12.exe, for same reason as above.
- The exe that works is in that same directory called "Adobe Premiere Elements.exe", it doesn't go to the welcome screen and it does seem to work.
- Now it requires Adobe Application Manager to run, and we just killed the installer so you have to go grab it from:
http://www.adobe.com/appsmanager
- You don't even have to actually run it, just download and install and you're good (If you do run it it updates itself to Adobe Creative Cloud which has unknown consequences).
- Now run Adobe Premiere Elements.exe and plug in your adobe id
- ftw, should be good to go.
I tried this on 3 different machines. The installer broke identically on all and this procedure got it working. NB - Organizer apparently still isn't installed, but that doesn't bother me. Not sure if this will impact long term operations.
Thanks for your assistance, this does seem to be working for me now.
-isaac

Itunes 7 fails to install - QuickTime problem.

I successfully used an earlier Itunes with an Ipod 1GB Nano. My new 2GB Nano (courtesy of Netgear promotion!) demanded V7 which I downloaded and tried to install. There were many errors installing Quicktime, but one was
"Could not open key HKEYLOCALMACHINES\software\classes\QuickTimePlayerLib.QuicktimePlayerApp\CLSID"
Verify that you have sufficient access to that key, or contact your support personnel"
I accessed myself (8-)# I tried running regedit, but that key and all the other "QuickTime" "software/classes/" keys gave the same error. I tried right clicking to set permissions, but although the list comes up, I cannot enable any of them.
I even tried safe mode, but all those entries are give similar errors. I have now deleted all references to "QuickTime" in the registry except the inaccessible ones, and the "Program Files" directory, but installation gives the same errors.
The result is that Itunes will not install, and I am unable to use my new Ipod.
A Google search finds no-one with similar problems.
Any ideas?

I am answering this blind as I did not realise I would not have access to the previous posting! Thanks for responding.
There is no version number of the installer under properties, but it says "V7" when run, and was downloaded earlier today (38,808,256 bytes) from the Apple site (as linked to by my then presumably working Itunes).
I see exactly my problem is in http://forums.vnunet.com/thread.jspa?threadID=93546&tstart=0
and unresolved.
I rolled back Windows to yesterday (and then the day before), and now find I cannot even uninstall either Quicktime or Itunes. The "Add or Remove programs" utility starts its progress bar and then quits with no report. I tried a re-install of the only previous installation of Itunes and it reported "You have a later version of Itunes installed" (meaning presumably V7) The Itunes I have on disk will not run "Files missing". This I suppose must be due to the failed installation of V7, which System Restore has failed to undo.
I tried then the V7 install again, and got:
"QuickTime failed to install Error #-2903"
and later
"Error 1905 c:\Program Files\Quicktime\QTOControl.dll
Hresult -2147220472"
... and then followed by three or four registry errors in HKEYLOCALMACHINES\SOFTWARE\Classes\ including the one I started this thread with. All these registry items are inaccesible under regedit ("Error opening key").
I am now in a position that I cannot go back or forward and still cannot link my IPOD to Itunes.
Is Itunes the only program that can transfer music?
It seems that one cannot simply copy, as firstly there is no "music" folder, and when it is done in a kosher way, the filenames are changed to an internal format, with the real names in a database.
It looks like Apple are managing to stop loads of other people using their new IPODs. I would ask for my money back if it wasn't a gift from Netgear (8-)#
Compaq Presario X1316 Windows XP
Compaq Presario X1316 Windows XP

Acrobat Updater plug-in fails to install

I'm running Mac OS 10.4.11 on Mac G5 Quad, 6.5GB RAM, and whenever I run the Adobe Updater for my CS3 programs, I get a dialog box that says, "A new version of the Adobe Updater is available for installation. Click OK to install it now.", so I do, and it downloads and starts to mount a dmg or something, then I get an error message, "Adobe Acrobat Updater plug-in failed to install.", so I never know if it updated the rest of the Suite or not, can't find any info about this. Has anyone found the answer to this? Thanks! :)

Hi Meisha,
I have had the same problem for months now and cannot figure out how to solve this. I have seen another discussion with the same topic "Adobe Acrobat updater plug-in failed to install" but am unable to reply to the discussion for some reason. I'm new to using the forum.
Someone in that discussion (Donald Raymond) posted a command, but I don't understand how to effect the command nor how to reach him to ask him to clarify. The discussion link is here:
"http://www.adobeforums.com/webx?128@@.3bc4ba94"
I wish that Adobe would address this issue and give a valid solution. Otherwise, I'm unable to update my CS3 products on Mac OS. I also tried to install a download of a new Adobe update manager, but that didn't solve the issue.
I hope someone can help us!

Failing to install link

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