Failing to install windows updates

I recent completed a facory reset of my G580 and managed to install a few updates; but after that it says theres 101 updates and it will download them but after the restart it says fails to install, reverting changes.
I've tried running the windows troubleshooter which does find faults and fixes them but it makes no difference.
Thanks in advance.

can you list here what are the updates that failed? In my case all security updates and .NET framework updates kept failing. I asked around and they told me that after I have installed the updated I should check the updates history and if I find some of them failed , I should run the troubleshooter again . I ran the troubleshooter again , and it worked . It literally took me 2-3 weeks to finally update. There is sometheing really wrong with windows updates and the only way to fix this problem is the solution I told you in last reply.
This was the question I asked on microsoft community : windows updates.
If you still can't find the right solution , then you can ask your queries there also.

Similar Messages

Server 2012 (not R2) RODC fails to install Windows Updates

Good morning all
Since around October, our 80-odd 2012 (non-R2) RODCs have been failing to install windows updates, rolling them back on reboot. Patches that don't require a reboot are fine. The short version is, please log a call with MS and reference this thread, if you're
having this issue as currently they're saying they won't fix this!!
Our product support group opened an official case and reported this with Microsoft and they've found the cause. PLEASE NOTE however, that this relates to RODC and ALL patches failing, not just 3000061 on non-RODC.
There was some chat relevant to this as originally it was thought KB3000061 was to blame, and a few other people had had the same issue there (see links at the bottom). I think however, that this issue now stands alone as any patch we try to install will
fail.
000093 2015-01-23 20:18:30, Info CSI 00000015 Begin executing advanced installer phase 38 (0x00000026) index 4 (sequence 43)
000094 Old component: [ml:350{175},l:348{174}]"Microsoft-Windows-Web-Services-for-Management-Core, Culture=neutral, Version=6.2.9200.16384, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS"
000095 New component: [ml:350{175},l:348{174}]"Microsoft-Windows-Web-Services-for-Management-Core, Culture=neutral, Version=6.2.9200.17100, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=wow64, versionScope=NonSxS"
000096 Install mode: install
000097 Installer ID: {118ca598-79a0-4297-953d-e82183960fd2}
000098 Installer name: [13]"Group Trustee"
000099 2015-01-23 20:18:30, Error CSI 00000001@2015/1/23:20:18:30.673 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_NT(STATUS_NOT_SUPPORTED)
000100 [
000101 (null)
000102 ]
000103 [gle=0x80004005]
000104 2015-01-23 20:18:30, Error CSI 00000002@2015/1/23:20:18:30.673 (F) CMIADAPTER: AI failed. HRESULT = HRESULT_FROM_NT(STATUS_NOT_SUPPORTED)
000105 Element:
000106 [372]"<groupTrustee xmlns="urn:schemas-microsoft-com:asm.v3" name="WinRMRemoteWMIUsers__" description="Members of this group can access WMI resources over management protocols (such as WS-Management via the Windows Remote Management service). This applies only to WMI namespaces that grant access to the user." type="User" enabled="true">
000107
000108 <members></members>
000109
000110 </groupTrustee>"
000111 [gle=0x80004005]
000112 2015-01-23 20:18:30, Error CSI 00000003@2015/1/23:20:18:30.673 (F) CMIADAPTER: Exiting with HRESULT code = HRESULT_FROM_NT(STATUS_NOT_SUPPORTED).
000113 [gle=0x80004005]
Cause:
The installer uses SAM API calls to manage the group. It always connects to the local SAM instance. The component also handles an uninstall task in the same function. On uninstall the group is being deleted.
So the SAM handle is requested with "Create Group" and "Delete" access.
The error happens because a RODC does not allow any changes and thus returns STATUS_NOT_SUPPORTED.
More information about the prevent from accidental deletion feature please refer :
http://technet.microsoft.com/en-us/library/cc773347(v=WS.10).aspx
http://technet.microsoft.com/en-us/library/cc739350(v=WS.10).aspx
Recommendation:
This is a Bug in the RODC running on server 2012, However you may do an in place upgrade to Server 2012 R2 and then proceed with the installation of the patch.
The bad news is this is fixed in 2012 R2 with a hotfix - but it isn't fixed in 2012 and it won't be because.. they've only had one official report logged. And that was by us. So, if you want this fixed, you need to start logging this with MS now.
What I can say just now is that this isn't related to the registry fixes with WinEVT we've all been trying, it's NOT limited to 2008 that has been upgraded in place to 2012 (our product support group replicated it in the lab with a brand new 2012 promoted
to RODC) and it IS only happening with RODC. Possible fix might be to make your RODC RW for a bit and install your patches then.
Background reading:
https://social.technet.microsoft.com/Forums/en-US/f77691d8-a9d0-4714-98ad-71665cfa8965/kb3000061-fails-to-install-on-server-2012?forum=winserver8gen
https://social.technet.microsoft.com/Forums/en-US/70219bcb-36a8-466e-900b-cbf390db38d2/failure-configuring-windows-updates-reverting-changes-postreboot-status-0x800f0922?forum=winserver8gen

The error indicates that IIS is returning a "404 not found" error back to the Windows Update Agent. That might mean that you need to specify the correct port that WSUS is listening on, e.g.:
WSUSServer=http://yourserver:8530
Thanks,
-Michael Niehaus
Senior Product Marketing Manager, Windows Deployment
http://blogs.technet.com/mniehaus
[email protected]

Every PATCH installation fails after installing Windows Updates

Hello,
I want to report an issue which I think is a Windows bug introduced by one of the Windows updates (unfortunately I wasn't able to find out which one of them).
Here is the test case:
1. install a fresh copy of Windows on a test machine
2. install all available Windows Updates (so the system is up to date)
3. create a sample MSI installer which only installs some dummy files (let's say Product Version 1.0.0) and host it on a web server
4. install the MSI from the online location using a command line like this:
msiexec /i http://server/share/package.msi
5. create a .MSP patch (e.g. v1.0.1) which only adds a new file to v1.0.0
6. install the v1.0.1 patch
RESULT: the patch installation fails with the following error message: "The filename , directory name , or volume label syntax is incorrect"
NOTES:
1. the issue was replicated on Windows 7 and 8 machines UP TO DATE
2. the issue is not replicated on a fresh installation of Windows without Updates applied
Is there anyone aware of what could cause this error? Once again the patch installation fails only on Windows machines with the latest Updates installed.
Thx,
Daniel

Hello,
I want to report an issue which I think is a Windows bug introduced by one of the Windows updates (unfortunately I wasn't able to find out which one of them).
Here is the test case:
1. install a fresh copy of Windows on a test machine
2. install all available Windows Updates (so the system is up to date)
3. create a sample MSI installer which only installs some dummy files (let's say Product Version 1.0.0) and host it on a web server
4. install the MSI from the online location using a command line like this:
msiexec /i http://server/share/package.msi
5. create a .MSP patch (e.g. v1.0.1) which only adds a new file to v1.0.0
6. install the v1.0.1 patch
RESULT: the patch installation fails with the following error message: "The filename , directory name , or volume label syntax is incorrect"
NOTES:
1. the issue was replicated on Windows 7 and 8 machines UP TO DATE
2. the issue is not replicated on a fresh installation of Windows without Updates applied
Is there anyone aware of what could cause this error? Once again the patch installation fails only on Windows machines with the latest Updates installed.
Thx,
Daniel

Windows update fails to install windows update KB3038314 x64 for windows 7 x64 for ie 11 update april 14 2015.

hi
i know ms is trying to fix the issue with this update for ie 11 but when will this be as this is leave my computer open to hackers etc when will this be be resolved

Hi,
Could you let us know what's exact error message when you attempt to install this update?
And then I would like to suggest you refer to this guide to troubleshoot firstly:
You can't install updates in Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2
https://support.microsoft.com/en-us/kb/2509997
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

SCCM Client PC's failing to download/install Windows Updates

Hi,
Last month I noticed that our client PC's, shortly after they had built (using SCCM Task Sequence) were downloading and installing Windows Updates using the usual Windows Update process. What I mean is, I had Software Centre showing Updates as installing,
but also had the Windows Update agent installing various updates. It was also showing in the start menu (Yellow icon saying Shut down and install updates). Now my understanding is, that that shouldn't of been happening, and only SCCM/Software Centre should
be showing Windows Updates as installing.
I noticed that we had some GPO's set for Windows Updates, which I have disabled, as I believed these were not necessary. Also, I like to control my Updates via SCCM Software Update groups after testing them, and not just allow clients to grab any updates
that are required and approved.
My problem now is, none of the clients are getting/installing any updates. I'm getting the following errors in the WUAHandler.log:
Unable to read existing WUA resultant policy. Error = 0x80070002.
WUAHandler
09/04/2015 19:03:29
8732 (0x221C)
Group policy settings were overwritten by a higher authority (Domain Controller) to: Server and Policy NOT CONFIGURED
WUAHandler
09/04/2015 19:03:29
8732 (0x221C)
Failed to Add Update Source for WUAgent of type (2) and id ({FC358571-80C5-4EAA-8A33-F79AD4C14785}). Error = 0x87d00692.
WUAHandler
09/04/2015 19:03:29
8732 (0x221C)
So, I've checked in:
HKLM\Software\Policies\Microsoft\Windowa\WindowsUpdate\ & HKLM\Software\Wow6432Node\Policies\Microsoft\Windows\WindowsUpdate
and neither have a WSUS server set. I'm assuming this is correct?
RSOP shows all policies in \\Computer Configuration\Administrative Templates\Windows Components\Windows Update as
DISABLED
GPEDIT shows \\Computer Configuration\Administrative Templates\Windows Components\Windows Update\Specify intranet Microsoft update service location as
Enabled and as our server (https://XXX.XXX:8531) - I'm assuming this is what SCCM client sets as if I changed this setting and then restart the setting comes back. If it was a Group Policy conflict then I
would expect to see it in RSOP.
Does anyone have any suggestions? I'm puzzled as to what to look at next. Is my first assumption of having 0 group policies configured for WSUS correct? Am I also correct in assuming Windows Updates shouldn't show in Control panel, or at the Start > Shutdown
prompt, and only show in Software Centre?
Thanks, and sorry for the long winded post!

Hey Jason,
Thanks for replying and explaining the WUA stuff. That made sense to be but my mind was being clouded by the issue all of the PC's/Clients onsite were, and are still getting. I cleared out the Group Policy cache as detailed on the link.
- Cleared C:\Program Data\Microsoft\Group Policy\History\*.*
- Ran a gpupdate /force
- Restarted PC
Issue still remains. Here is the output from the WUAHandler.log
CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3;
for bundles
WUAHandler 13/04/2015 16:14:34 2508 (0x09CC)
Its a WSUS Update Source type ({FC358571-80C5-4EAA-8A33-F79AD4C14785}), adding it. WUAHandler 13/04/2015 16:15:02 2488 (0x09B8)
Unable to read existing resultant WUA policy. Error = 0x80070002. WUAHandler 13/04/2015 16:15:02 2488 (0x09B8)
Enabling WUA Managed server policy to use server: https://(Name.domain of our SCCM SUP):8531 WUAHandler 13/04/2015 16:15:02 2488
(0x09B8)
Waiting for 2 mins for Group Policy to notify of WUA policy change... WUAHandler 13/04/2015 16:15:02 2488 (0x09B8)
Unable to read existing WUA resultant policy. Error = 0x80070002. WUAHandler 13/04/2015 16:15:11 2488 (0x09B8)
Group policy settings were overwritten by a higher authority (Domain Controller) to: Server and Policy NOT CONFIGURED WUAHandler 13/04/2015 16:15:11 2488 (0x09B8)
Failed to Add Update Source for WUAgent of type (2) and id ({FC358571-80C5-4EAA-8A33-F79AD4C14785}). Error = 0x87d00692. WUAHandler 13/04/2015 16:15:11 2488 (0x09B8)

Some of the machines are not installing windows updates in SCCM 2012 SP1

I have deployed the current month patches to the machines. But, some of the machines are failed to install.
Most commonly I am getting the below errors in windowsupdate.log ,
Report REPORT EVENT: {811D3FE5-A254-4C7E-B7F1-6132320AD5E0}
2015-02-23 08:18:40:851-0000 1
148 101
{00000000-0000-0000-0000-000000000000}
0 80072ee2
CcmExec Failure
Software Synchronization Windows Update Client failed to detect with error 0x80072ee2.
::OnScanComplete -Scan Failed with Error=0x80072f78
How to resolve this issue with installing windows updates?
0x80072ee2 looks like time out error.

I have uploaded the log file on dropbox
https://www.dropbox.com/s/bt09vpyhab56dgs/WindowsUpdate%20log.txt?dl=0
I am going to check WSUS IIS log file. I will keep you posted with my findings.
I dont know how to confirm whether the client is talking with wsus server or not. But, I could see some more errors in softwareupdates related logs,
Below is the error in updatestore.log,
Failed to refresh Resync state message. Error = 0x87d00310.
Below are the errors in update deployment.log,
Job error (0x80072ee2) received for assignment ({1566B12B-1731-479D-BFD1-98F2D24346B2}) action - Update Deployment
Job error (0x80072ee2) received for assignment ({1566B12B-1731-479D-BFD1-98F2D24346B2}) action
Updates will not be made available

Clients failing to install Microsoft updates

Almost all of the ConfigMgr 2012 R2 Clients are failing to install software updates.
When I look updateshandler.log I see lot's of errors:
Deployment status shows:

0x87d00315 = The CI version info data is not available.
You will see a similar problem here. It required assistance from Microsoft CSS to resolve.
https://social.technet.microsoft.com/Forums/en-US/2261aead-4566-4912-b5c0-72ea733252f3/windows-2003-servers-software-update-issue-with-sccm-2012-sp1?forum=configmanagersecurity
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson

How to install Windows Updates on a 2012 Domain Controller w/Group Policy Settings

Hello All,
I'm having an issue installing Windows Updates on my Windows Server 2012 Standard with AD DS role, acting as a backup DC.
I have Group Policies setup for the Domain Controllers to download updates from my WSUS server but not to install them. When I go to my Windows Server 2003 R2 Domain Controller, I can install updates via the "Install Updates and Shutdown". That
option doesn't show up on the 2012 server. I can see from my WSUS server and the event viewer that the updates are being downloaded to the 2012 server........just no option for me to install the updates.
Am I just missing something or will I need to change the way my Group Policy is setup to allow installs and/or downloads? Any help would be greatly appreciated!
Tony

So I've totally removed the GPO settings for configuring updates on the Default Domain Controllers OU and I can get the Windows Server 2003 Server to get updates from Windows Updates, but the 2012 Server still won't show me how to download or install any
updates. It just states on the log-in screen that there are "Windows Updates Sign in and install important updates".
Well guess what Microsoft! I've signed in and still don't see where I can install updates!!!
I guess because you've set AU=3.
There doesn't seem to be much documented in depth about AU/WUAgent (not in the history of forever), but Lawrence and others in the WSUS forum do cover a lot of related question about the agent and also GP settings.
Lawrence has blogged a lot of detail about the registry settings which are available for AU/WU, and how some of those settings are not practically of any use since WinXP.
So, even though your question isn't about WSUS, the WSUS forum is a great place to visit for help for WUAgent etc.
Anyway, "where can I install updates?" :
on the Start screen, Search for "Windows Update"
or
Settings charm
Change PC Settings
Update and Recovery
Windows Update
or
Control Panel\System and Security\Windows Update
Some further (light) discussion on the "new" behaviour:
http://blogs.msdn.com/b/b8/archive/2011/11/14/minimizing-restarts-after-automatic-updating-in-windows-update.aspx
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

HT3986 i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed microsoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates?

i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates?

yes you need the updates and patches.
Only some of the drivers that Windows will automatically install at times
and always make sure to insure it is using restore points
do all the maintenance andsuch as normal
use MS Security Essentials for AV is really top notch
Clean disk space
Use WinClone new program to inisure you have a restore image

I made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates? does hot fix of microsoft helps in stop freezing?

i made a dual boot of windows 7 and mac os x lion in my macbook pro .i installed m icrosoft support software also. now, can i install windows updates? do i turn on the automatic updating of updates? does hot fix of microsoft i.e, " support.microsoft.com/kb/979491" helps in stop freezing in dual boot mechanism?

Windows has a software updater built into Windows and when you install the Boot Camp drivers then it will install an Apple software updater also. I believe Windows is set to automatically download and install your updates as does the Apple software Updater. They both will update the individual files it needs to periodically.
"Microsoft updates" and "Windows updates" are basically the same thing in Windows. Are you talking about the "Windows support software" when downloading from Boot Camp Assistant? Apple installs a software updater for it's Boot Camp drivers in Windows 7 so you can do it manually or automatically.
The "Hot Fix" your referring to is only for certain motherboards built from other Windows only computer manufacturers and does NOT pertain to any Apple computers.
If you have a problem with your computer then it's best to ask a specific question so we can help better.

OSD: capture TS doesn't install Windows updates

Hi,
We capture a Windows 7 machine, this works fine but the mandatory updates do not install.
It says "no updates need to be installed" though there ARE updates available (checked on the captured machine andstarted update, see screenshots for clarification).
We did a capture with this TS before and updates installed correctly then. Do we need to add an extra step to install Windows updates (see screenshot below: "you must first install an update" ...).
Please advise.
J.
Jan Hoedt

Is a software update group targeted to the collection where the TS is deployed to?
Torsten Meringer | http://www.mssccmfaq.de

My Pavillion m7760n has stopped installing windows updates, Error Code 0x80070020. Unable to find a

my Pavillion m7760n has stopped installing windows updates, Error Code 0x80070020. Unable to find a fix for it.

Start with this: http://support.microsoft.com/mats/windows_update/en-us?entrypoint=lightbox
Then if that does not do it: http://support.microsoft.com/kb/883825/en-us
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

Installed windows update, appears to have been June 16 2011 at 3:00.13 am now can't get on line I did a restore to previous of install and all worked oK

This started with windows 7 update June 16 2011
installed windows update, appears to have been June 16 2011 at 3:00.13 am now can't get on line I did a restore to previous of install and all worked oK But This morn I restarted my computer and update reinstalled and I don't have a restore point that will help (my bad)

These are the updates that were installed
Security Update for Windows 7 for x64-based Systems (KB2476490)
Installation date: ‎6/‎16/‎2011 11:31 PM
Security Update for Windows 7 for x64-based Systems (KB2544893)
Windows Malicious Software Removal Tool x64 - June 2011 (KB890830)
Security Update for Windows 7 for x64-based Systems (KB2535512)
Security Update for Windows 7 for x64-based Systems (KB2503665)
Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2544521)
Security Update for Windows 7 for x64-based Systems (KB2536276)
Security Update for Windows 7 for x64-based Systems (KB2525694)
Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2530548)
Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2518867)
Update for Windows 7 for x64-based Systems (KB2488113)
Security Update for Windows 7 for x64-based Systems (KB2536275)
Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2518870)
Security Update for Windows 7 for x64-based Systems (KB2476490)
Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2478663)
Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2478661)
Security Update for Windows 7 for x64-based Systems (KB2544893)
Installation date: ‎6/‎16/‎2011 3:00 AM

Installed windows updates. Stuck on "getting windows ready"

Hi Guys,
I've installed windows updates on our mail server (security updates and Exchange CU6). After rebooting the server is stuck on "getting windows ready". This is in our test environment for exchange migration(so I'm not worried if this is down for
a while).
The issue I have is because it won't get past this screen I can't actually view any errors in event viewer etc. I've tried safe mode, safe mode with command prompt and last known good config.
Any ideas as to how I can get into windows?
http://i.imgur.com/3TmnK2x.png (stuck here)

Hi NZ_Kiwi,
PLease follow the steps below:
1. please run the Windows Update troubleshooter in safe mode to find the error information.
2. A clean boot helps to eliminate software conflicts and to determine what is causing the problem. To perform a clean boot, please refer to the section “How to perform a clean boot” and
follow the instructions:
http://support.microsoft.com/kb/929135
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
Anna
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Geolocation update returns an error: "Failed to install Geolocation Update. Please contact Sourcefire support."

An attempt to install a version of the Geolocation Database (GeoDB) that is already installed returns the following error:
Failed to install Geolocation Update. Please contact Sourcefire support.

This issue is fixed in Sourcefire software version 5.3. If you are experiencing this issue, please update the software version of your Sourcefire appliances to 5.3 or greater to resolve this issue.

Failing to install windows updates

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