Failuare to read space on DVD

Hi,
I am Vivian. Recently I bought some blank DVDs to burn some of my downloaded movies.
I inserted a brand new DVD, and it reads 0 bytes.
Then I inserted another one, and it reads 4.7 GB. And I burned this one successfully. One day later, I tried several other new blank DVDs, and it kept reading 0 bytes, and the DVD burner verified that by saying that there are no space on the DVD while in fact it is brand new with lots of space.
I also tried a different brand of DVD: the first one I tried was Fugi-Film DVD + R. Then I tried Verbatim DVD-R. And for both DVDs, the drive fail to read space.
A side note: I thought maybe I needed to format my DVD, and tried to format it with Sonic-DLA, and as soon as the formatting complets the laptop shuts down and the screen says "beginning to dump physical memory due to some failure...and it suggests that I check that all hardware are properly installed..."
I really need answers as to how to get my DVD drive to read space on DVD properly.
Thanks,
Vivian

what model is your laptop?
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

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