FAILURE 0F ELEMENTS 10 DOWNLOAD

YESTERDAY I DOWNLOADED THE ELEMENTS 10 UPGRADE.  THIS MORNING, I FOUND THAT THE PROGRAM WAS ONLY ABOUT 25% FINISHED AND THE DOWNLOAD HAD STOPPED.  THE COMPUTER INDICATED THAT THE DOWNLOAD HAD FINISHED BUT THE PROGRAM WAS NOT ON MY COMPUTER.  THE SERIAL NUMBER GIVEN TO ME FOR THE DOWNLOAD WAS <redacted>.

NEVER post your serial number in an open forum. I removed it from your posts, but you've already given it away to thousands of people.
Also, since this is a duplicate thread, please post replies here:
http://forums.adobe.com/thread/1059067?tstart=0
Locking this one to avoid confusion.

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