Failure after user change

Help request
I updated to the 2.0 without any problem
A couple of days ago I had to erase the data to turn the PB to a new user
At the reboot this was the message of the OS: In order to complete the tablet configuration for your region additional files are requested
and a download of 341MB started
automatic trial of installation after the download
after a while, message: impossible to complete the installation
Update PlayBook OS Version 2.0.0.7971
Pushed button to restart (and loop)
retry installation , update OS versione 2.0.0.7971
a problem occourred during the installation, tuch retry or shut down to retry later
Any suggestion?
regards
Marco

First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
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Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

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    I have networked PCs before many times successfully, so this is not my first time trying to network PCs in a home environment. Though I’m wondering if Windows 8.1 is part of the problem. 
    I would have thought that for sure, until one of the new laptops running W8.1 would not connect to any of the other three PCs/Laptops running W8.1. Yet these other three W8.1 PCs/Laptops CAN connect to this laptop. Then it gets a little more interesting:
    this same laptop that couldn’t connect to those three W8.1 PCs/Laptops, CAN connect to a Windows 7 desktop, and a XP Laptop, and those two can also connect back to it without issue. It’s almost like my network is divided in half, and only half can talk to
    each other. But then when I thought it couldn’t get any more interesting, I realized the first three W8.1 PCs/Laptops can talk to the others, it’s just that the others (W8.1 Laptop, W7 Desktop, XP Laptop) can’t talk back to them without getting the error,
    "Logon failure: unknown user name or bad password” even though the username and password are 100% correct.
    I don’t fully understand this error, because on the surface, it’s just WRONG! 
    My username and password are correct, but it appears something somewhere is interfering or hijacking the authentication process. Three of the computers (laptops) are brand new, just purchased last week and setup this week. The HostPC is also fairly new,
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    I am not using a HomeGroup, and have removed all computers that were part of a HomeGroup. I have enabled file sharing and network discovery and enabled “Use user accounts and passwords to connect to other computers” on all PCs.
    I have DSL and am using the wireless modem provided by my ISP which has router functionality built into it. It is a Sagemcom Model: F@ST 1704N.
    All computers are connected wirelessly. Time is correct on all PCs. I cannot use Group Policy, since they're all Standard or Home edition. DHCP is enabled and all computers are on the same subnet, using the 192.168.254.x range of ip addresses.
    The six computers are as follows: (I figured this may make is easier to visualize the layout)
    HostPC: HP Desktop W8.1           
    PC Name: DrsBlend
    U/N: DrsBlend  p/w: 123456 (not showing my real password)
    PC1: HP Laptop W8.1
    PC Name: DrsBlend-1
    U/N: DrsBlend    P/W: 123456
    PC2: HP Laptop W8.1
    PC Name: DrsBlend-2
    U/N: DrsBlend    P/W: 123456
    PC3: HP Laptop W8.1
    PC Name: DrsBlend-3
    U/N: DrsBlend    P/W: 123456
    PC4: HP Desktop W7 SP1
    PC Name: DrsBlend-4
    U/N: DrsBlend    P/W: 123456
    PC5: Dell Laptop XP SP3
    PC Name: DrsBlend-5
    U/N: DrsBlend    P/W: 123456
    Every PC stated above has the same user name and password and is logged-in with the username, DrsBlend and the password 123456. The "Logon failure: unknown user name or bad password” happens when trying to access HostPC, PC1, or PC2 from PC3, PC4, or
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    The HostPC can see and connect to all the PCs, but only PC1 and PC2 can talk back or access the HostPC. 
    It’s like the HostPC and PC1, and PC2 are in their own little clique, and can talk back and forth to each other. Those three PCs can also talk to PC3, PC4, and PC5 as well, but PC3, PC4, and PC5 cannot talk back to them (HostPC, PC1, PC2).
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    Anyone have any additional suggestions?

    Hi,
    How did you connect to other PCs? Do you use RDP to connect to other PCs? If so, check the version of the RDP, as I know, some low version RDP can't connect to higher Windows like 8.1.
    And could you please tell us the detailed information about how the six PCs connect to the home network?
    Can PC1, PC2, PC3 ping back to host PC, PC1 and PC2?
    You can also run command " rundll32.exe keymgr.dll, KRShowKeyMgr " view the credentials stored in your PC,check whether this issue is related with some old credentials stored in your system.
    Yolanda Zhu
    TechNet Community Support

  • SQL connection errors when stress testing mobile service: SQL failure after 3 attempts

    I have created a Mobile Service (node.js), which has been running for a few months with 50-100k api calls per day with no issues.
    The usage of the service will be scaled up soon, and it will receive much higher traffic, so I am running stress tests (on a staging deployment of the same service).
    The api in question queries data from the sql database that is attached to the mobile service, but caches the resulting data in a redis database for 5 minutes, so each call with identical parameters will not access the SQL database, just the redis cache.
    My first test never has any problems:
    Run a single api calls as fast as possible using the program wrk (https://github.com/wg/wrk). This test never has a problem, and I have run it an hour continuously with a sustained rate of 200 req/s and very few timeout errors.
    The second test always causes problems:
    I created a list of 5 different api calls to the same service (same endpoint, but different parameters), and I run those randomly interweaved as fast as possible. I use the program locust (http://locust.io) for this, spawing 10.000 clients at a rate of 500
    per second. For the first few seconds everything goes ok, but then connections start failing massively.
    I get mostly:
    Error: SQL failure after 3 attempts. Error: [Microsoft][SQL Server Native Client 10.0]TCP Provider: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected
    host has failed to respond.
     (SqlState: 08001, Code: 10060)
    And I see this in the http response:
    ConnectionError(ProtocolError('Connection aborted.', gaierror(8, 'nodename nor servname provided, or not known')),)
    The strange thing is that since I am running the same five calls repeatedly, only the very first of each call will actually access the sql database, every subsequent call will just return data directly from redis, and not try to access the sql database at
    all.
    In the azure console for the sql database in question, I see 1860 successful connections and 11 failed connections, which does not explain the massive failure rate I am seeing.

    Thanks for sharing your tips on this forum, as it will be useful for other users, that run into this issue.
    Feedback like this will also help us improve error reporting in the next release, as missing class files in the packaged application is a common issue when developers are moving from the embeded oc4j instance packaged with JDewveloper to standalone instances.
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