Failure, interactive pdf sound function?

I created book in InDesign CC with sound files attached. The sound feature on my interactive pdf document only works on some of the computers that I sent the document to. Some people get a sound icon which dosen't work, some recieve the file and the icon dosen't show at all, and for others it functions perfectly. How can I fix this?

Unfortunately PDF interactivity can be a crap shoot. It all depends on what PDF reader the recipient is using. If they were all using Adobe Reader or Acrobat on a Mac or PC, there shouldn't be a problem. But if they're viewing on a tablet like iPad, most PDF readers don't support sound/video. And if they're using a free reader like Preview on a Mac, it would 't work either. Ideally, get them to download free Adobe Reader or purchase PDF Expert ($9.99) for iPad.

Similar Messages

  • InDesign interactive pdf sound button

    I have created an InDesign file with sound buttons on each page and exported it as an interactive pdf. A button is pressed to activate a short mp3 that has been placed on the page. The sounds are recycled from another project and well in that swf.
    The problem is that the button in the pdf file needs to be pressed twice to play the sound when clicked the first time and only one click to play the sound again. I have used both on Click and on Release. The behavior is the same. What's going on here and how do I correct it?
    This is part of an educational materials project and we are very picky about our products.
    Thanks

    There is a solution to this problem. I mentioned it to my senior SE significant other and he know the answer right away.
    In the button panel, when you add the sound button action to the button, you also add the Focus(pdf) action as well. This solves the double click issue.

  • Interactive PDF button functions go beserk after export

    Mac OS 10. 6.8. - InDesign 7.5.3
    I have 21 page InDesign doc that is designed as an interactive PDF. The left hand nav is a simple page navigation via bookmarks that allows the user to navigate to any page of the document. Most pages are just copy but on two pages I also have a cascading list of items that the user can click on and reveal the additional information about the topic (see http://i47.tinypic.com/whmupv.jpg ). One of these cascading lists has 11 topics. These topics are stacked on 11 layers to allow the user to seamlessly navigate all the topics and additional information seamlessly on one page. The topics are all buttons that show/hide the relevant layer of information.
    However, when I export the PDF, the last 3 topics (or bottom three layers of topics) simply do not work. When you click on any button in the top eight layers, they perform as programmed. But the bottom three on any layer are hopelessly broken, turning on/off the wrong layers and buttons. I've redone all the button interactions twice now, once from the top of the series of layers down and once from the bottom of the series of layers to the top. I can't make the bottom three layers work right. I even tried changing the layer order, but those bottom three layers continue to break.
    I also tried downloading the Indd 6.0.1 trial and exporting from that but I get the same broken buttons. Is there a possible fix in Acrobat that I could try? We've done interactive PDFs like this before with up to 8 topics in a list and that one worked fine, although we discovered other bugs with layers of buttons like this.
    Thank you.

    If you look at where the red circles are you can see the very slight increase in object scale.  The 2nd image is a comparison of a spread without any use of buttons.

  • InDesign CS5 interactive PDF export not functioning

    Hey guys, I have been starting to work with some interactive designs within InDesign CS5, mainly animations (menu fly out on mouse over, moving object on page load) . However each time I have exported my work as an interactive PDF, nothing functions, it all appears as static images. I have tried viewing in Acrobat XI, Adobe Reader, Safari.. all with the same result.
    I have used the preview function to review that animation is working properly before exporting and every works flawless, it just doesn't export any of this. I have tried editing a new PDF preset and exporting that way. I have tried both "Interactive" and "Interactive for PDF" modes as well, in case that matters. I have had absolutely no luck and hope someone can find something I must have missed? Thanks for the help on this!

    Animations are not supported natively in PDF files... Preview shows you just a Flash/SWF preview, not PDF preview.
    Only way to use animations in PDF files is to create Flash/SWF file which includes animation(s), place that SWF to InDesign and export Interactive PDF after that.
    And it´s just a work-around, not very good one IMO.... I don´t believe you can do animated menus with that technique....

  • View an Interactive PDF, but print from a print PDF version....possible?

    We are in the process of creating interactive PDF catalogs (basic stuff, product sheets, charts, etc...) for our clients. The catalog has a tab navigation on the outside edges (to the different sections) as well as a button navigation system across the bottom  (zoom, home, next page, print, etc...). On the screen, it looks great, but to print it, well, isn't as great.
    So, my question is... is it possible to have the INTERACTIVE PDF print function access a PRINT version of the same PDF, so that the client's customers can get a clean version that can be inserted into a binder, without all the navigation and tabs? The information needed is technical and accessed fairly often by the customers, usually without the benefit of having a computer or pad around to access the PDF.
    I had seen this question earlier on the forums, but, I couldn't find it again, nor was the question answered.
    I appreciate the help.
    Thanks
    Chuck

    Yes you will have to export layers from InDesign. but there's an important caveat - the 'print' layer options checkbox in InDesign does not translate into OCG printability in the PDF - it is used to set  visibility in the exported PDF, but every layer in the PDF will use the default 'print when visible' setting. You'll have to reconfigure them in Acrobat after export.
    davis2121 wrote:
    Will I need to export the document to Acrobat in layers to make this work?

  • Interactive PDF weirdness: buttons, sound, and other hyperlink intrigue

    Hi everyone.
    1. I'm trying to see if there's any way whatsoever to make a "Back" button (like in a browser) in an interactive PDF work correctly on an iPad. I did a test doc that works fine on a Mac, but on the iPad, the buttons don't even appear in iBooks, Notability or GoodNotes. In the iPad's version of Adobe Reader, they are visible, but don't do anything. I've searched the ID forums trying to figure out what info is outdated, but am beginning to think that Back/Forward buttons just plain won't work on an iPad. Is there any work around? (I don't have Acrobat or other Adobe programs, so I guess the question should be, "Is there a workaround without having to pay more big buckaroos for an additonal Adobe program?")
    2. Oh, and sound doesn't work on either the Mac nor iPad, although the button does show up on all the iPad apps I mentioned. Besides the fact that the button doesn't work, it does seem odd to me that it does show up in these other programs, whereas the previous/next buttons don't even show up.
    3. Another weirder weirdness: I have a 4-page test document with some hyperlinks on a master page which is applied to all four pages. The hyperlinks have various visible/invisible, think/thin Adobe rectangles around them, so I could see what they look like. Yet when I export to an Interactive PDF, although the hyperlinks appear on all four pages, they only work on one page—in one export, only the first page, and in a subsequent export, only on the second page. AND only one of the rectangles shows up at all, and only on the first page, at that. I've reapplied the master page multiple times, and replaced my prefs as described at http://forums.adobe.com/thread/526990. No change. I have no idea what's going on!
    This is on a iMac i7, and most up-to-date versions of the OS and ID: OS X 107.2, ID CS 5.5 (V7.5.2.318), and an iPad 2, with all current, update software.
    I'll attach a link to my zipped test file and PDF, should anyone want to take a look at them. (Warning: there was no attempt at aesthetics in making the test file!)
    http://dl.dropbox.com/u/17952771/Interactive%20PDF%20tests.zip (866 KB)
    Thanks ahead of time for any input!

    For 1. and 2.: concerning PDFs, there is no "on Mac" and "on iPad". Both are mere environments in which software runs. It depends entirely on which software you are using.
    There is not a single PDF reader available for the iPad that supports everything Adobe Reader can do on a modern desktop. As for your "on Mac", you don't say so but I bet you are  using OS X's Preview application, which is not by Adobe and also does not support any of the more advanced functions possible in PDFs.

  • InDesign | Mystery/unwanted form function appearing in exported Interactive PDF

    I am working on a project for a client that is a large interactive PDF with navigation, built in InDesign.
    On a recent version, exported PDFs on opening say "This document has form data that must be filled out" even though we have built no form function into the IDD document. When I click to "highlight fields" in the PDF, and scan all the pages, nothing is highlighted.
    Does anyone know what is happening and how I might be able to track down and correct the issue?
    Many thanks
    Scott

    For anyone arriving here with a similar problem, the solution is to export the Interactive PDF from InDesign with password security to restrict all changes on the exported PDF. This will eliminate the 'forms' message from appearing when opening the PDF.

  • Interactive PDF file not showing sound buttons.

    I have created an interactive file with sound in ID CC, tested it on my desktop browser everything was fine. But after saving it as an interactive PDF file the buttons disappear.

    This is a double post. I'm closing this thread, and moving stuff here:
    http://forums.adobe.com/thread/1368362?tstart=0

  • Interactive PDF file not showing sound buttons in InDesign.

    I have created an interactive file with sound in ID CC, tested it on my desktop browser everything was fine. But after saving it as an interactive PDF file the buttons disappear.

    What PDF viewer are you using for your interactive PDF (Reader, Acrobat, Preview, other)? Did you set a preview in the InDesign Media panel (the default is None)?

  • This is going to sound really ridiculous but, what is an "interactive" PDF?  I received a PDF from an organization which stated it was furnishing an "interactive PDF" but on which I am not even able to highlight or make comments.

    This is going to sound really ridiculous but, what is an "interactive" PDF? 
    I received a PDF from an organization which stated it was furnishing an "interactive PDF" but on which I am not even able to highlight or make comments. 

    Well turned out it is secured, but if you can't even highlight points, can you still refer to it as "interactive?" 
    The problem was that they furnished both a book and a PDF file which are identical and I am unable to understand the point. I would refer to the PDF as  "flat" or "static" rather than "interactive."   It seems redundant and I find the description misleading.  It's also remarkably wasteful. 
    (Also, visualize the levels of efficiency between 1) scrolling through a PDF, highlighting certain points, and keyboarding comments vs 2) turning pages in a book, picking up a pen to highlight areas, and getting out the pen and paper to handwrite comments.)  
    Thanks so much for taking the time.

  • No sound on my .mov files in interactive PDF

    I'm experiencing a problem with a .mov file I've placed in indesign and then exsported as an interactive PDF, the movie shows, but it has no sound! what am  I doing wrong?
    When I play it normal, it works very fine!
    Hope you can help me.
    Toni

    Could be an odd audio codec. Probably worth trying to convert mov to flv (Adobe Media Encoder), which will give you more controller options too.

  • Search function in interactive PDF

    Hi
    I am developping an interactive PDF and I would like to embed a search function (not the Ctrl+F option, an actual search button on each page, like on a website).
    Is that possible? I am curently working in InDesign CS6
    Thanks
    Andrei

    Probably not possible without some scripting.
    Check out the Acrobat Forums.
    It won't be possible from InDesign.

  • TOC links fail when using book function for interactive pdf output

    I have  a large print publication consisting of multiple files using the Indesign book function. I have created a Table of Contents in the first document (there are multiple files in this book), but when I save to interactive pdf to create a digital version the TOC links are lost. They only work within the first document.
    I have read numerous forums but cannot resolve this issue with the combination of:
    1. TOC creation
    2. Using Indesign Book Function
    3. Multiple documents in the one book
    4. Interactive Pdf output required
    I look forward to answers???

    Nybor123 wrote:
    I am on CC version 9.0 but am updating CC as I type this in the hope this may have some answers?
    If you are on CC, you should update your InDesign version to 9.2.1 as it is the latest version. Then you should open the TOC definitions, check it, activate the new add anchor on destiny function and save. Now you should actualize all TOCs.
    The TOC functionality has been improved and changed between 9.0 and 9.2. If you update your files accordingly you will suffer less pain.

  • Making interactive PDFs...Is prototype not fully functional?

    I am a business guy (technically savy) who is interested in creating interative PDFs (primarily navigation).
    The mantra of fireworks, design once, export to many is very appealing.  But I don't understand why it refers to the final product as a prototype.
    question 1) The training videos refer to the final interactive PDF created as a prototype.  Why?  What makes it a prototype?  Why isn't it a fully fuctional interactive PDF that can be made more sophisticated by adding forms, etc. ?  If it is a prototype, what program do you use to make it fully functional?  Is that InDesign?  Is Fireworks merly a strating point, to be finished in InDesign? What is disabled to make it only a prototype?
    question 2) This is the same question, but about export to CSS & Images (web site).  I realize you can add far more functinality with Dreamweaver, but isn't the export a fully functional (if simple), web sight?  What is disabled to make it only a prototype?
    Prototype implies to me that it does not produce a useable final product. It has to be made useable or finished by another product.
    THanks!
    Bob

    I think the term "prototype" is being bandied about a bit too liberally <grin>. Here's my viewpoint: 
    Fireworks can produce finished final artwork for screen. I do this all the time as do many other much more talented Fireworks users. 
    From a web site and application perspective, Fireworks is a prototyping tool. It doesn't build final web sites for applications; it just builds the graphical shell that other applications (such as DW or FC) can use for building out the final product. As a prototyping tool, you can create very realistic representations of the final product, for client feedback and review and to a degree, user testing. One option for gaining feedback from the client is the PDF export. Combined with Acrobat Pro,  you can activate the commenting feature and then this PDF gives you and the client the ability to place feedback right in the PDF just by using Acrobat Reader. In this way it can be a useful tool while designing the site or application, and getting specific feedback from the client within the graphical prototype. 
    The PDF Export could also be a final product, IMO, depending on it's end use. There is no rollover support, video or audio support from within Fireworks or the export process. Likewise for transitional effects. Interactivity though, using the rectangular slice or hotspot tools, is fully functional.  Keep in mind though, that default print resolution in FW is 72 ppi. If you plan on printing out this PDF, you'll want to start with a higher resolution for better printing quality. 
    HTH

  • Can Adobe Interactive PDFs play sound from imported .swf files

    Hello.
    I'm really really stuck, can anyone help? I'm on 10.8.3 using In Design CS6
    I am trying to get an interactive PDF with imported .sfw files with sound to play ....the sound. Preview is fine in the working file - but as per the previous query on thishttp://forums.adobe.com/message/4772574 - The interactive PDF loses the sound. I tried installing ezPDF - but it's an app and I don't know how to install it to work (I think it's meant for  iPADs). So...does anyone know if I can have an imported .swf file play when exported to an Interactive PDF and also work on an end users PC?...should I be able to install ezPDF reader on my MAC and get everything working?
    Any help would be good as this is day 3 having called Adobe on Day 1 which was fruitless.
    Thanks
    Ads

    Really hard to say without seeing the whole project, but my guess is that you have moved your exported SWF somewhere from it´s original location (where you exported it to) without moving Resources folder to same target location too... when you place video, audio or SWF to your layout, indesign does not embedd it to resulting SWF. Those files will be stored into a resources folder which always has to be at same root with exported SWF. Media files will be loaded dynamically from that folder at runtime.
    So you can guess what happens if that folder does not exist....

Maybe you are looking for