Failure login "IP Phone Agent" service

Hi! I have an issue. When I try log in the IP Phone Agent service I get an error: "selected service IP Phone Agent isn't active. Select another service IP Phone Agent".
The service URL seems correct: http://ip_address_UCCX_server:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp and the Cisco Browser and IP Phone Agent Service is started and has a status "IN_SERVICE".
What is the problem here?
We use UCCX Premium 7.0(1) and CUCM 7.1.5
Thanks in advance!
Ruslan

Hi
Go through the tech tip below and confirm the configuration. If every thing seems to be good then it might be a issue with the CTI manager service on CUCM and you will have to restart that service.
http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml
Following is the order to follow to restart the CTI service
a) In CUCM cluster first stop CTI service on all subscribers
b) restart the service on publisher
c) Then start it on all subscribers.
After the CUCM CTI service is up on CUCM cluster restart the IPPA service in UCCX
hope this helps
Anuj

Similar Messages

Problem to login Ip Phone Agent

I'm trying to login in the Phone with the IP Phone Agent and I got this error message: "You request to CTI Server expired, try again." This happens with any user that I tested. When I try to login with the Agent Desktop on a PC and it works fine.
I'm using Call Manager 7 and IPCC 7.
I'm using exstension Mobility too,

Hi Alisson,
Can you check the real time reports in Appadmin and see if that phone is still showing as being logged in from the IPCC Express standpoint? Sometimes with extension mobility if they logout of EM before logging out of IPPA it may get stuck in a state where it thinks the agent is still logged in but is not. In this case the only way to restore the service is to restart the Node Manager.
Let me know what you find.
Thanks,
Mike

Cisco IP Phone Agent problem

Hi all,
I am trying to setup the IPPA service for IP Phones using UCCX 5. I went through all the steps but when I tried to use the service i got the following error : "Cannot connect to the IP Phone Agent service". I past the service url in my browser and got this :
<CiscoIPPhoneText>
<Title>Error</Title>
<Text>Cannot connect to the IP Phone Agent service.</Text>
<Prompt/>
<SoftKeyItem>
<Name>OK</Name>
<URL>Key:Services</URL>
<Position>1</Position>
</SoftKeyItem>
</CiscoIPPhoneText>
What 's wrong here.
Please advice.
Regards

I have verified the url serveral times.
http://10.12.200.25:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp
When the service is used I recieve the message (Cannot connect to the IP Phone Agent service.) Samething if I try the url in a web browser.
What logs can I review to see if something else is pointed out?

One button login cannot change agent state because phone is out of service on 8861 phone

I'm testing out the 88XX line of phones for our practice and I am getting the strangest error when trying to enter ready state using one button login.
The phone states...
one button login cannot change agent state because phone is out of service
We are using extension mobility to login into the phone, then hitting the one button login service. (all of which works fine).
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Any insight would be great, thanks.
Davidt

Hi Kim,
We have seen this issue in our lab.
But after configuring the authenticate presence and authenticate register and also you need to associate the respective session-server for the ephone-dn as shown below...it will work.
voice register global
mode cme
max-dn 720
max-pool 262
load 7960-7940 P00308000500
authenticate presence
authenticate register
tftp-path flash:
create profile sync 0022049925121368
ephone-dn 5
number 1005
allow watch
session-server 1
exit
Hope it helps.
Anand
Please rate helpful posts

Cannot Modify Arcserve Job - 'Failure to login to the Agent'

Could not modify ARCserve Job, Received Failed to login to the Agent, even though the user and password were correct.
ARCserve running on a NW5 server, NWAgents running on NW6.5 servers.
ARCserve Manager running on an XP workstation
Each time I attempted to modify an ARCserve Job on my XP workstation, I was able to see files on the NW5 server (where ARCserve resides), but could not open any volumes on any remote servers where NWAgents were running. ARCserve Manager shows IP address of 0.0.0.0 for the remote servers.
Here is the solution to the problem.
I lost my initial writeup and this is done from memory.
To get this to work, I did the following:
1) Make sure the HOSTS file on the ARCserve server contains the IP addresses of all of the servers as well as the IP addresses of the workstation where ARCserve Manager runs.
2) Make sure the HOSTS file on the workstation contains the addresses of the servers.
3) Run Regedit. All entries are in the following HKEY_LOCAL_MACHINE\Software\Computer Associates\BrightStorARCserve\Backup\Base.
4) Under ASmgr\AgentNodeAddress\IPAddress - modify/add the following values:
a) \\< RemoteServer1> <IP Address of Remote Server 1>
b) \\< RemoteServer2> <IP Address of Remote Server 2>
c) <ARCserve Server> <IP Address of ARCserve Server>
I had to add the IPAddress key and I also remove the SPXAddress key.
5) Under ASmgr\ClientAgent Node Address\NETWARE Agent - modify/add the following values:
a) <IP address of remote server 1> <RemoteServer1>*0
b) <IP address of remote server2> <RemoteServer2>*0
Substitute <fields> with your values for your servers. The capitalization of the registry entries may not be correct, as well as whether there are blanks or not in the key fields. But you will get the idea.
When I completed this, I was able to see good IP addresses for my NWAgent servers instead of the 0.0.0.0. And I was able to expand the volumes and see all of the files. And I was able to modify the jobs to add additional files.

What version of ARCserve are you using?
What version is the Agents on the Servers?
What version of the Agent is on the Workstation?
Check the Agent log for any error messages.
Reboot the workstation and try logging in with an account with 'admin' privileges.
Also have you tried the latest Service Packs for your version of ARCserve?
Leroy Joseph
Visual Click Software
(eDirectory Management and Reporting)
eDirectory Management | DSRAZOR for eDirectory

Unable to start the Agent service in EPM

Hello Experts,
I have installed HFM,FDQM,HFR Version 11.1.1.3 in 2003 os with Oracle database.I have the following questions
1.During the Configuration Financial management I have given 'Administrator' as a DCOM user instead of 'admin' what I have created as a DCOM user.If i give 'admin' as a Dcom user it is throwing error like Dcom configuration failure. So i given 'Administrator'for successful configuration.is it correct ?
2.After that i can't able to login in windows client to create application but i can able to login in to shared services and can create a user.With that user i can able to create application in Windows client which has application creator right with shared services.
3.I am not able to launch the workspace page i.e..I am not able to launch the 'index.jsp' page
4.Finally when I want to stop the 'Agent service' it is showing 'Start' status.
I want to know the exact solutions for my errors and regarding DCOM user.
Please give me clear explanations regarding this thread and thanks in advance.

Hello Experts,
I have installed HFM,FDQM,HFR Version 11.1.1.3 in 2003 os with Oracle database.I have the following questions
1.During the Configuration Financial management I have given 'Administrator' as a DCOM user instead of 'admin' what I have created as a DCOM user.If i give 'admin' as a Dcom user it is throwing error like Dcom configuration failure. So i given 'Administrator'for successful configuration.is it correct ?
2.After that i can't able to login in windows client to create application but i can able to login in to shared services and can create a user.With that user i can able to create application in Windows client which has application creator right with shared services.
3.I am not able to launch the workspace page i.e..I am not able to launch the 'index.jsp' page
4.Finally when I want to stop the 'Agent service' it is showing 'Start' status.
I want to know the exact solutions for my errors and regarding DCOM user.
Please give me clear explanations regarding this thread and thanks in advance.

An error 1069 - )The service did not start due to logon failure) occurred while performing this service operation ...

Hi All,
We seem to be being plagued by the error below by our SQL Server agent. This happens almost everytime we restart the server that has been running for a day or two.
Our SQL Server Agent uses a none expiring domain credential. I understand that this problem only happens when the profile being used by the SQL Servr Agent has changed (password change). What puzzles me is that the login is A ok and no changes has been made to it's password.
We always resolve this problem by changing the login used in the SQL Server Agent to local and after that, returning it back to it's original domain login. Unfortunately, we cant always do this everytime something goes wrong.
Can anyone please help us shed a light on this? We're using SQL2k with SP3a. Thanks!
Error:
An error 1069 - )The service did not start due to logon failure) occurred while performing this service operation on the SQLServerAgent service.
Regards,
Joseph

Ran into this error, and the password was correct. What the System Event Log said:
Code SnippetEvent Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7041
Date: 10/8/2008
Time: 9:33:09 AM
User: N/A
Computer: ComputerName
Description:
The SQLSERVERAGENT service was unable to log on as DomainName\SQLAgent with the currently configured password due to the following error:
Logon failure: the user has not been granted the requested logon type at this computer.
Service: SQLSERVERAGENT
Domain and account: DomainName\SQLAgent
This service account does not have the necessary user right "Log on as a service."
User Action
Assign "Log on as a service" to the service account on this computer. You can use Local Security Settings (Secpol.msc) to do this. If this computer is a node in a cluster, check that this user right is assigned to the Cluster service account on all nodes in the cluster.
If you have already assigned this user right to the service account, and the user right appears to be removed, a Group Policy object associated with this node might be removing the right. Check with your domain administrator to find out if this is happening.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp
...sure enough it had been removed from the "Logon as a service" list. Hope this helps.

Failure to connect to OLAP service

I have installed Oracle 9i Release 2(9.2.0.6) along with
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oracle.express.ExpressServerExceptionError class: OLAPI
Server error descriptions:
INI: ORA-00942: table or view does not exist
in function: TxsRdbSelectStatement:execute(), Generic at TxsOqConnection::getDefaultDatabase".
I get the same error when i log on using the OLAPSYS,SYSTEM logins.
On checking the Services in administrative tools(my machine is a Windows 2003 Server) i did not find any service called OLAP service or OLAP agent. Could this be the reason for my problem? If so what should i do to install it? However in the Enterprise manager, i have a option called OLAP under Warehouse under which i can see couple of sample cubes(COST_CUBE & SALES_CUBE). Also do i need to run any patches for this, if so can u give me the exact patch numbers for it and also where i can get it. And can u also highlight me on which login to use for accessing Oracle OLAP data through Microsoft excel.
Would be really grateful if you could give me a solution as soon as possible.
Thanks & Regards,
Shravan.

The SH user is not designed to be used in this context. You need to install the sample schemas that I outlined above or create your own OLAP schema using Analytic Workspace Manager or Oracle Warehouse Builder.
Thanks
Keith
Oracle Business Intelligence Product Management
BI on Oracle: http://www.oracle.com/bi/
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Discoverer: http://www.oracle.com/technology/products/discoverer/
BI Software: http://www.oracle.com/technology/software/products/ias/devuse.html
Documentation: http://www.oracle.com/technology/documentation/appserver1012.html
BI Samples: http://www.oracle.com/technology/products/bi/samples/
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Unable to start SQL server agent service

hi,
We have 2 Node SQL Cluster that was working fine. Then We migrated the Linux DNS to Windows DNS successfully.Now restarted the SQL Server after it when we try to start the SQL Server Agent service its says the below msg while machine name and cluster
entries are in windows dns and resolving the IP to name and name to IP
Error msg: The MSSQLSERVER service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service." error message.
But whenever we set the Linux DNS Server ip in SQL Servers then it successfully starts the service. Now i want to know why its happening and what are the requirements or DNS entries/SPN which we missing when we migrated the linux DNS to windows
dns
Sagar

I was experiencing this issue or one just like it on one of our SQL clusters (SQL Server 2008 R2, two node).
The fix for us was the database Security Login for: NT SERVICE\SQLAgent$<instancename> was missing. The actual service account assigned to the SQL Agent service was a valid domain account and we had the credentials correct in the service
configuration, so no changes were needed there.
Using SQL Server Management Studio we manually added this BUILT IN account ( NT SERVICE\SQLAgent$<instancename> ) to the instance, and then assigned it user role = sysadmin (to go along with the default role = public).
Once this was done, we tried to restart the clustered SQL Agent service and it started and remained started.
Hope this helps someone, we spent over a day pouring over the installation trying to find the cause.
This worked for me, thanks:-)

SQL server agent job running as Agent Service Account whose service account does not have r/w access but is still able to write?

Hi. I am newer to SQL server security and am reviewing some of our SQL server's configuration to make sure the services are running under accounts with least privilege. I have a SQL server 2012 instance whose Agent service is configured to run
under an AD user account named 'SQLServices'. The jobs on this server are configured to run as 'SQL server agent service account', which means they should execute as user 'SQLServices'. The jobs are set up to execute SSIS packages which read and
write to a database on the same server where the agent job is scheduled and SSIS package installed (all on same server). The jobs are currently executing without error and are reading writing data correctly. Upon close examination, it turns out the
SQLServices account is not assigned to the 'sysadmin' role and had no users mapped to any databases on this server. How are these jobs working? I verified in profiler that the login name indeed is 'SqlServices'. I also verified
that SQLServices login has no database access by remote-ing onto the server and trying to log into the DB, and access was denied as expected. According to the literature, the Agent service needs to be a member of 'sysadmin role' but I am reading
some cases where that is not necessarily the case. So this is not so concerning. What is concerning is that the login 'SQLServices' had no access to the databases on that server yet it is reading and writing to the databases as if it does.
The only thing I can think of is maybe jobs run as 'SQL server agent service account' on the same server as the databases it r/w to somehow has some kind of default access. What am I missing here? Any input would be helpful.

After 2 days on this forum I found the answer to my own question. In retrospect, I should have posted this under 'SQL Server Security', but I didn't know it existed.
The 2 threads below explain that Sql agent actually runs using SID (service) NT SERVICE\SQLSERVERAGENT if you chose that when you installed. This will automatically create an associated login NT SERVICE\SQLSERVERAGENT in SQL server with sqladmin
role. This is the login that Agent uses to connect to the local instance of SQL server. If you changed to domain account to run the service during install or after using config manager, basically NT SERVICE\SQLSERVERAGENT is still
used to connect to your local instance behind the scenes (even though you will still see your domain user as account), and the domain account is used to reach outside the server.
https://social.msdn.microsoft.com/Forums/sqlserver/en-US/9e6bb2de-8fd0-45de-ab02-d59bbe05f72e/servicedatabase-accounts-nt-servicemssqlserver-nt-servicesqlserveragent-what-are-they-for
https://social.technet.microsoft.com/Forums/sqlserver/en-US/b83a52fd-fe11-4c28-a27b-88be8ae79f2a/how-do-i-change-sql-server-agent-service-account-to-nt-servicesqlserveragent?forum=sqlsecurity

Agent service on Windows does not start

Ok:
Grid Control 10.2.0.1, repository 10.1.0.4, Linux Red hat 4
Target node is a windows 2003 server (kinda, its on VMWare) with no service pack installed (don't ask). There is no oracle software on the target node except an oracle 10.2.0.3 agent. We just monitor the host up/down.
Ok this was working until the windows server crashed. It was restarted but then the agent would not start. It complained about not being able to load files and after three attempts it crashed. I removed it from grid, deinstalled the agent then reinstalled it with no errors. The same thing then happened, start the agent ok, then try an upload and it would fail and crash the agent:
2007-04-12 14:22:14 Thread-1820 ERROR upload: Failed to upload file A0000001.xml, ret =
-6
2007-04-12 14:22:14 Thread-1820 ERROR upload: 3 Failures in a row for A0000001.xml, we give up
2007-04-12 14:22:14 Thread-1820 ERROR upload: Error in uploadXMLFiles. Trying again in 72.00 seconds or earlier.
2007-04-12 14:22:16 Thread-2360 WARN upload: FxferSend: received fatal error in header from
repository: https://<grid_host>:1159/em/upload
FATAL_ERROR::500|ORA-20206: Target does not exist: Agent does not exist for
https://<target_host.com>:3872/emd/main/
ORA-06512: at "SYSMAN.EMD_LOADER", line 1700
ORA-06512: at line 1
2007-04-12 14:22:16 Thread-2360 ERROR upload: number of fatal error exceeds the limit 3
2007-04-12 14:22:16 Thread-2360 ERROR upload: agent will shutdown now
2007-04-12 14:22:16 Thread-2360 ERROR : Signalled to Exit with status 55
2007-04-12 14:22:16 Thread-3776 ERROR main: EMAgent abnormal terminating
Rebooted the box (its windows after all!!) but now its worse!
The agent service refuses to start at all, when I try to start it via the services panel I get straightaway 'Error 1053 The service did not respond in a timely fashion'. An emctl start agent from the command prompt produces a 'The service is not responding to the control
function'.
In the logs:
2007-04-13 09:03:32 Thread-1872 WARN http: snmehl_connect: connect failed to (<target_host.com>:3872): No connection could be made
because the target machine actively refused it.
(error = 10061)
2007-04-13 09:03:32 Thread-1872 ERROR main: nmectla_agentctl: Error connecting to
https://<target_host.com>:3872/emd/main/. Returning status code 1
But nothing is grabbing the 3872 port on the target host for the agent. The target host can 'see' the grid control server. There is no firewall in between.
I have an SR open, oracle are pointing the finger at a dodgy agent install (I've sent them the install logs to verify) or a firewall issue, but the target host certaintly does not have one.
I'm a bit of a loss now to be honest, any thoughts anyone? Not really used the agent on windows much.

If I clean out the logs and do:
emctl start agent
emctl status agent
The only logs produced are emctl.log:
4064 :: Fri Apr 13 09:38:28 2007::AgentLifeCycle.pm: Processing start agent
4064 :: Fri Apr 13 09:38:28 2007::AgentLifeCycle.pm: EMHOME is c:\app\ora\product\agent\agent10g
4064 :: Fri Apr 13 09:38:28 2007::AgentLifeCycle.pm:Exiting with 2
3972 :: Fri Apr 13 09:39:03 2007::AgentLifeCycle.pm: Processing status agent
3972 :: Fri Apr 13 09:39:03 2007::AgentStatus.pm:Processing status agent
3972 :: Fri Apr 13 09:39:05 2007::AgentStatus.pm:emdctl status returned 1
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Change SQL Server Agent service account

How can I change the SQL Server Agent service account from NT SERVICE\SQLSERVERAGENT to a domain user? and most importantly is what permissions I have to give that domain user?
I know that when SQL Server setup, the installer gives the domain user (that we choose to run a SQL Server service) the least privileges required, but my case is that I chose NT SERVICE\SQLSERVERAGENT and
now I want to change it to domain user so I can run successfully jobs that execute something on another SQL Servers.
If I JUST change the service account in the SQL Server Agent Properties window to a normal domain user, this is not enough and non of the jobs (even that execute local jobs) will work ...
So what privileges I should give that domain user to be able to run ALL jobs successfully?

Thanks Andreas ... yes it seems that my problem is not what I was thinking.
Stan210, thank you also :) .... my connection is trusted and the following is the error I'm getting:
The job failed. Unable to determine if the owner (MYDOMAIN\JobOwnerUser) of job
MyJOB has server access (reason: Could not obtain information about Windows NT group/user 'MYDOMAIN\JobOwnerUser', error code 0x6e. [SQLSTATE 42000] (Error
15404)).
if I change the owner of the job to sa I get the follwoing error:
Executed as user: CCCAE\RASO_SSAgent. Login failed for user 'MYDOMAIN\AgentDomainUser'. [SQLSTATE 28000] (Error 18456) Cannot open database "DB_on_other_Server" requested by the login. The login
failed. [SQLSTATE 42000] (Error 4060). The step failed.
if I keep the owner of the job "sa" and add the 'MYDOMAIN\JobOwnerUser'
in 'Run as user' of the step, I get the following error:
'EXECUTE AS USER' failed for the requested user
'MYDOMAIN\JobOwnerUser' in the database 'master'. The step failed.
please note that 'MYDOMAIN\JobOwnerUser'
is a sysadmin on both SQL Servers

Zen (Agent) service delayed start

Hi!
ZCM 10.3.3 on SLES 11 SP1, Windows XP and 7 ws's. One problem or thing I noticed long time. When device is restarted then even ZCC show ws in green and agent service is started on on ws it seems to that Agent Service start is not in effect ... delayed for minutes. I mean, when I have set something for setup on device boot then it takes some 10 minutes or so (depends on ws, but even fast one has delay) to start this installation (device is refreshed and app is cached). Also, most worrying for me is that on computer labs we use for students dynamic volatile profiles and we rely fully on Novell Application Launcher (from ZfD days) to get apps and when device is just (re)started student can login, but NAL window does not appear - empty Desktop. Something I can do about this delayed start or it is by design so.
Sorry, can't explain it more in details as every service on ws and server is ok as service. Just seems to on ws it does not take effect right away after ws is (re)started. Hope You understand what I mean.
More thanks, Alar.

Hi again!
Usually it (delayed service "wakeup") is not a problem as I start all ws's on site on workdays at morning and shut them down at evening. But, when on some reason user does restart ws (even shutdown/restart is removed as option for user, but ... sometimes hardware let You down etc.) or ws's is needed at weekends (also in computer rooms) then ... I'm little bit in trouble!
Alar.

After change port for TCPIP PORT for default SQL Server instance (MSSQLSERVER), sql service and sql agent service did not started again

Hi
-when i install default instance MSSQLSERVER i added a domain account as a service account,
- when i change port for TCPIP PORT , and after sql service and sql agent service did not started again.
it thrown error
The SQL Server (MSSQLSERVER) service failed to start due to the following error:
The service did not start due to a logon failure.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
but when i add domain\sqservice account in administrators group these services started,
1) here why this change behavior happened
2i changed the port 1500
adil

HI
the sql instance service is running with domain/sqlservice account ,
- i stopped the sql service service
- when i start it not started again and i found below error message
Domain and account: MOJPORTAL\spsqlservice
This service account does not have the required user right "Log on as a service."
User Action
Assign "Log on as a service" to the service account on this computer. You can use Local Security Settings (Secpol.msc) to do this.
If this computer is a node in a cluster, check that this user right is assigned to the Cluster service account on all nodes in the cluster.
If you have already assigned this user right to the service account, and the user right appears to be removed,
check with your domain administrator to find out if a Group Policy object associated with this node might be removing the right.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7041</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2015-04-24T17:12:58.326973300Z" />
<EventRecordID>2177</EventRecordID>
<Correlation />
<Execution ProcessID="520" ThreadID="4044" />
<Channel>System</Channel>
<Computer>PORTALSQL1.mojportal.com</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">MSSQL$xSQL</Data>
<Data Name="param2">xxxL\spsqlservice</Data>
</EventData>
</Event>
adil

Cisco NAC agent services not running on Windows XP

Hi,
I've problem with Cisco NAC agent services on Windows XP professional SP3.
After first installation using user local administrator, the services of Cisco NAC agent on windows machine running well, but after logout, and login using another user which is registered in domain users, the services of Cisco NAC agent is going to stopped (going to Manual mode not automatic, and the status is stopped).
This situation is not happened on all windows machines, several machines running well.
Cisco NAC agent version 4.9.0.42
Has anyone seen this type of problem?
Below i attached windows machine information from ones running well and not running, Thanks
Regards,
Rian

Hi thanks for your answers, dbconsole is started in services.msc and also Agent, but goes on to say that the agent is not running.
In sysman log shows this,
"03/20/2012 13:38:54,553 [MetricCollector: HOMETAB_THREAD600: 60] ERROR rt.DbMetricCollectorTarget _getAllData.328 - oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest_ (EMDClient.java: 1330)
at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest (EMDClient.java: 1223)
at oracle.sysman.emSDK.emd.comm.EMDClient.getMetrics (EMDClient.java: 640)
at oracle.sysman.emo.perf.metric.rt.DbHomeTab._getAllData (DbHomeTab.java: 324)
at oracle.sysman.emo.perf.metric.rt.DbHomeTab.getData (DbHomeTab.java: 139)
at oracle.sysman.emo.perf.metric.eng.MetricCached.collectCachedData (MetricCached.java: 402)
at
at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread.run (MetricCollectorThread.java: 320)
at java.lang.Thread.run (Thread.java: 595)
20/03/2012 22:00:03,335 [JobWorker 772: Thread-13] ERROR em.jobs executeCommand.161 - UpdateARUTables: Oracle MetaLink credentials are incorrect or missing. Click Patching Setup parameters required to September."
In event viewer shows this,
"Agent process exited abnormally DURING initialization." but this message appears a few hours after having started the service.
I am using the Administrator account

Failure login "IP Phone Agent" service

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