Failure of Mail to retrieve email messages

I use Apple Mail, ver.1.3.11 for email, and use Firefox as my browser 2.0.0.0.17. I open the browser, then use the Get Mail icon in Mail to transfer it from my ISP's site. Lately when I go to Get Mail, the followiing appears: "The message from (name and address of sender) has not been downloaded from the server. You need to take this message online in order to download it." At this point I click on "Quit" above the Mail icon in the Dock and, as soon as it quits, re-click on the icon to open Mail again, and at that point the email message appears.
Any suggestions as to what's going on and how I might bypass the step of having to close and then reopen Mail? Thanks in advance.

Duane: I'll restate my October 28 post as follows:
My problem is that when I go to check email using Apple Mail, and press "Get Mail" I get the following message: "The message from (name and address of sender) has not been downloaded from the server. You need to take this message online in order to download it." In order to retrieve the message, I then quit Apple mail and immediately restart it. When Mail reopens the message is there. Any thoughts about what is causing this annoying problem? I have to go through the above procedure every time I open Mail and attempt to retrieve new mail.

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