Failure of Microsoft Word 2013 to install...
I am trying to install Microsoft Word 2013 but I keep getting a message saying, "The procedure entry point SetWaitableTimerEx could not be located in the dynamic link library KERNEL32.dll." What can i do to fix this issue and install the product?
Hi,
Please read System requirements for Office 2013, to see if your system meets the requirement:
http://technet.microsoft.com/en-us/library/ee624351.aspx
Please also disable the firewall and anti-virus program to try again.
If the issue persists after the steps above, please perform a clean boot to install again, this helps to determine whether background programs are interfering with the install process:
http://support.microsoft.com/kb/929135/en-us
I hope this helps.
Regards,
Melon Chen
TechNet Community Support
Similar Messages
-
Word 2013/64bit Installed on Windows 8.1 pro 64bit
Hi everyone,
1. Error:
When I open Microsoft Word 2013 I get the window “Microsoft Visual
Basic for Applications”
Compile error in hidden module: NotOE.
This error commonly occurs when code is incompatible with the version, platform, or architecture of this application. Click “Help” for information on how correct this error.
After I click OK the window is gone.
2. Error:
When I open a new blank document another window pops up : “Microsoft Word” … The macro cannot be found or has been disabled because of your Macro security settings.
I click Ok and the word is working fine.
Any help will be greatly appreciated.
Thank you
MarioHi Mario,
Please try to start Word 2013 in safe mode and see if issue persists: Press Win + R and type "winword.exe /safe" in the blank box, then press Enter.
"Compile error in hidden module: NotOE" -
I'm not sure what exactly "NotOE" is, but it usually indicate a third party add-in, you might want to have a check.
Also, please browser to Word Startup folder and see if you have any similar .dot/.xla add-in template files. If yes, try to delete them, then verify result. The path of Word Startup folder can be found by going to FILE>Options>Advanced tab>click
File Locations... button under General section.
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
Below is the steps to reproduce this issue.
1. Open Microsoft Word 2013, create a blank Word document.
2. Insert Ole object of type Microsoft Excel 97-2003 worksheet or Microsoft Word 97-2003 document.
3. Save the document as Docx format and close the document. (Saving as Doc format works fine)
4. Open the saved Docx format in Microsoft Word 2013, now try opening the Ole object.
5. Error message is thrown as below image.Hi,
This issue might be caused by the third-party software/add-in on your machine, interfering with the OLE process (the technical thing that lets you create/edit an object from an outside application inside Word).
Based on my tested with my local environment (Office 2013 & Windows8.1), if I enabled some Excel Com add-ins with Microsoft Excel 97-2003 worksheet, I would get the same error when I embedded it to Microsoft Word 2013 DOCX file. Then, I go to Excel>file>options>add-ins.
Then down the bottom select COM Add-ins from the drop down menu and hit go. Uncheck everything. After that, I could embedded the Microsoft Excel 97-2003 worksheet well.
Please try the suggestion and hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Export RoboHelp to Microsoft Word 2013
How do you export the RoboHelp files into Microsoft Word 2013? I've tried doing it through the application but I am receiving the following error "A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer.". Is there a way to go around that when I have the most recent version of Microsoft Word?
Colum - That was not patched by Adobe to the best of my knowledge and I cannot see any reference in that blog to this problem. There is a workaround in Using Rh10 on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
Microsoft word 2013 is not opening
when iam trying to open microsoft word 2013 it is not opening and it is saying that " cant open a word because dialog box is open so, please close the dialog box" how can i resolve this problem?
Hi,
We may first check whether Winword.exe runs in the background even after closing Word documents. To do this, close all Word documents, press Ctrl + Shift +Esc to open the Task Manager, then check if you can see Winword.exe under
Processes tab in Task Manager list. If so, right click on WinWord.exe and select
End Process.
If above doesn't fix the issue, we may also try the Troubleshooter in the following KB article to fix the issue. The troubleshooter fixes many problems that can prevent Word from starting. See:
http://support.microsoft.com/kb/921541
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
How to secure pdf in microsoft word 2013
Microsoft word 2013 can convert a pdf that has read and print password security settings.
Is there a way to prevent it from being converted or opened in Word??Your choice would be to use a Digital Rights Management solution. Very expensive.
-
Livecycle ES2, microsoft word 2013 not playing well
I am trying to open a word document in livecycle ES2 and have the same error message alot of other people also have (Word (version XP or onwards) could not be found). I have adjusted the registry and have had no luck with a solution. All of the other users with this same problem involve microsoft word 2010. Is there a specific set of instructions or different registry edit process if i am utilizing microsoft word 2013.
Windows 7
Livecycle ES2
Microsoft Office 2013
Thank you for your time and guidance.Have you already tried this http://blogs.adobe.com/dmcmahon/2012/09/16/livecycle-designer-es2-word-version-xp-or-onwar ds-could-not-be-found-on-the-machine/ ?
Also LC Designer ES2 supported only Word XP & Word 2003 http://help.adobe.com/en_US/livecycle/9.0/designerHelp/index.htm?content=000196.html
--Santosh -
Microsoft Word 2013 Blocking Apps
For the last couple of months I have been working on a project that uses Office 365 Napa task pane to create a task pane app for Microsoft Word 2013.
Things were working fine until last week when I tried running the app and after the normal process it said "App was blocked. Untrusted apps from the internet are blocked by default." I didn't change any privacy settings over the
last week so I don't know why it started blocking it now. I even went back to one of my older projects that worked and it was also blocked. My other group members are having the same issue also. Any help?Search for QuickOffice or Documents to Go. To get editing abilities you are probably going to have to pay for an application.
-
I have the Microsoft Word 2013, out of nowhere, when i try to open a document or a new one there is no toolbar, and can't exit the document. At the corner it says to Sign In, but it won't click. What do i do to get the toolbar back?
Two factors may cause the behavior of no toolbar:
1. The toolbar has been hiden. To unhide it, choose show tabs and commands on the right-top corner.
2. This is read-only document (maybe marked as final version) and user opens document as View mode by default. (See screenshot). To show toolbar, choose Edit document or click "Edit Anyway".
Tony Chen
TechNet Community Support -
Microsoft Word 2013 keeps crashing when inserting comments from the review ribbon
Does anybody know if there is a fix for Microsoft Word 2013 that keeps on crashing when inserting a comment (Insert a Comment) from the review ribbon?
Hi,
Try to start Word 2013 in safe mode to check whether the issue is caused by some add-ins.
Jaynet Zhang
TechNet Community Support -
Word 2013 - MSI Install vs. One-Click Install - COM Exception Error
Hello -
we have a 3rd party control that sits on top of word to render word documents. In a MSI installation of Word 2013 everything works fine. When we use the one-click installation the rendering does not work and the system throws a com exception
error.
it basically says "The document is not associated with an ActiveX Document server. at OfficeControlLIB.IOfficeControl.OpenLocalfile...
there is a suggested fix @ http://stackoverflow.com/questions/19778211/office-2013-click-to-run-installer-and-activex-issue/26890815#26890815
where you modify the registry to insert :
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{F4754C9B-64F5-4B40-8AF4-679732AC0607}\DocObject]
into the registry - however this did not work (note we looked up the CLSID for our OCX and replaced.
Any ideas?Hi,
So it's a 32-bit version of Office which is running on a 32-bit version of Windows, try to omit
Wow6432Node from the registry keys and see if it works.
It's a 3rd party control, there is no way for us to understand how exactly it works. I'd suggest you contact the vendor support of that control for further assistance.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Microsoft word 2013 freezes momentarily every few minutes
Hello Microsoft Technet
I am having a problem with word, which consists of it basically not responding whenever i type something. Currently i am working on a document of 1300 words, not tried out whether or not it happens in other documents, but nonetheless, i will try my best
to describe the problem accurately:
It can be after writing a whole paragraph, or after a single word, that the program stops responding. It believe that at this point, it is still active, but computing a lot of things? i dont know, but whenever it "freezes" the small | (line) thing
showing where i am currently typing continues to blink as if it was waiting for me to type, but i am unable to click anything. I cant naviagte the document, not even click the save button or use keyboard shortcuts. Then after a few moments, sometimes a minute
or two, the document will slowly type whatever i have been pressing while the document was "frozen". "for instance, i am typing a senten" (it freezes) and i do not notice this, so i continue typing only to see
this:
for instance, i am typing a senten| then after a while, it will write a few of the letters in chunks at a time:
for instance, i am typing a sentence here, whi|
for instance, i am typing a sentence here, which should be an exa| if i tehn notice it freezing, i may type random things and wait for it to look something like this:
for instance, i am typing a sentence here, which shokkkkkjlllllllggghhhhh|
I have hardware acceleration and pixel (thing) in advanced options turned off. Thank you for at least trying to understand my weird problem. Any help is much appreciated!Hi,
First of all, please try to copy all the words in that document to a new document, work on the new one for a while, check if the problem persists.
The step above helps determine whether the issue is related to one specific document or it's caused by Word 2013.
1. If the problem only occurs to one specific document, I suspect it's somehow broken. Try to use the "Open and Repair" feature in Word 2013 to open the file and check if the issue persists:
In Word 2013, click FILE -> Open -> Browse to the file location -> Select the document -> Select "Open and Repair" from the Open button.
You can also copy the existing words to a new document to keep working with it.
2. If the problem occurs to other documents too, then something in Word 2013 seems to be the culprit.
I suggest you run Word in safe mode to determine whether the issue is related to some 3rd-party add-ins:
Press Win + R, type "winword.exe /safe" in the blank box, press Enter.
Open the document from FILE -> Open, check if the problem persists.
If no, I suggest you go to FILE -> Options -> Add-Ins to disable the suspicious add-in to verify which one caused the issue.
If none of the steps above helps, I want to collect the event logs to find the cause of the issue:
Press Win + R, type "eventvwr" in the blank box, press Enter.
Browse to Windows Logs -> Application. Check the error about the freeze issue, you can send me the logs to help analyze the problem.
To protect your private information, please send the logs to our email address:
[email protected]
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Microsoft word 2013 function home and end keys not working together on HP Envy X2
Please help I've tried out Microsoft Office Word 2013 on two HP Envy X2 11.6" laptops/touch screen with keyboard and when I am in a Word document and am at the end or beginning of a document and select the FUNCTION KEY AND THE HOME OR END KEY, it does nothing. This is not the case in Internet Explorer or a web browser. There is a problem with the HP keyboard and Office 2013 or maybe any Word app. Help me as I use documents alot and rely on this function heavily. I can only page up or scroll up using the bar. It is not ideal.
AstaastraHi rosedoc12,
I have done some research and I have found a document that will show you how to disable or lock the fn key.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02035108
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
Hi,
I've recently installed Microsoft Project Professional 2013 and was successful at updating a SharePoint task list from within Project. However if I click on the Task list in SharePoint 2013 I get the error message; "This operation requires that Microsoft
Project Professional 2013 is installed." Of course I have Project Pro installed and I've even tried repairing the installation but the problem remains. Has anyone seen this problem before? Any ideas on how to fix it?
Thanks in Advance,
Mark E.
SharePoint 2013 Online (Office 365)
Microsoft Project Professional 2013
Windows 7 Home
Learning SharePointSame here with SharePoint Online under an E3 license.
I tried reinstalling MS Projects Pro, I get the same message... it does work if I use Google Chrome so the problem is likely with IE (I am using the latest version with updates applied)... seems to be related to some IE handler behind the scenes... any idea
how to correct this?
Note that this worked fine for a year until a couple of days ago (there must have been an update that messed up things)...
MS, please help...
Thank you,
Paul A. -
Arabic Fonts issue in Microsoft Word 2013
Dears ,
I am facing an issue with some arabic fonts like ( Al-Mohanad & Al-Mohanad Bold ) which I belive they are not supported in Word 2013 .
when I type in microsoft word using these fonts an empty boxes appear in the document !! but it will not appear after I print the document .
I really appreciate who assist me regarding this matter .
Best Regards,
RaedHi,
Which language version did you use? English Office version or Arabic Office version? According to your description, the Al-Mohanad & Al-Mohanad Bold font displayed correctly in Word file.
Please copy the Al-Mohanad & Al-Mohanad Bold font to Notepad and print it to test.
If it also can not print from Notepad, I recommend you upgrade the printer driver.
If it prints well from Notepad, please try to change a font in Word to print. We can look for free fonts, shareware fonts, or commercial fonts, go to the following Microsoft typography website:
http://www.microsoft.com/typography/default.mspx
Regards,
George Zhao
TechNet Community Support
Maybe you are looking for
-
Firefox Nightly(28.0a.1) keeps crashing when i try to open it.
I open Nightly, I click something and BAM the crash report comes up and says it crashed so i Click on the button that says 'Restart Nightly' and the same thing happens again. P.S. This all started happening after I updated nightly 28. And also : Trou
-
Offline to online workflow in premiere pro
Can anyone tell me how to do an offline to online workflow in premiere pro similar to final cut pro 7? See this video https://www.youtube.com/watch?v=4xzOqmQq7bo
-
I am having trouble deleting individual photos on Shared Photo Streaming on my iPad 2. There is not a trash can or delete option. If I choose edit on the first page, and I try to delete, the next step is to cancel photo sharing, which I don't want to
-
I am totally perplexed... photo printing help suggestions with Canon
I am a recent convert from the PC world... been using my iMac for a little over 6-7 weeks now. For the most part I love it but still run across a few bumps in the road. This is one of them... Before I switched to my iMac I was printing some fairly go
-
Smartwatch 2 no backlight after update
.hello, I have a new smartwatch2. when I first charged it the backlight was working, after pairing it took an update and then no backlight anylonger. I,ve tried the menu affichge (sorry I'm frnch I don't know what the menu is in english) I've tried t