Failure to access music store via ovi player!!
Has anyone any idea how i get this system back online. In the Ovi player I click the Ovi Music tab, but only get the following message now.
We are very sorry but we cannot access the music store at this time
Please check your internet connection or try again later.
Worked fine up until the 23rd December.
Thanks for all your support.
MBK
I'm sorry but I get this almost every time myself and the whole service can't be trusted, I'd recommend just not using it whatsoever as it just can't cope with demand, as I was unable to download two albums I purchased either and this was because of the same error and neither the PC or mobile software seems to be able to cope with downloading from the service and I think the servers aren't able to cope.
Similar Messages
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Cannot access music store - error message 404
ok- i guess i'm looking for an explanation more than a solution. while trying to download a song (as usual) this morning i received an error message for the first time ever. "cannot access music store. please try again later. 404" ... for 2 hours i searched the net for a solution, checked my firewall, even joined this forum. right before posting this message again, i tried to download the song so i'd be able to explain the error message in this posting. but itunes decided to work.
my question-- does itunes sometimes time out because of heavy traffic? will this problem lessen if i upgrade to a newer version? (btw- how do i do that? i checked off "dont remind me again" when the pesky reminder would pop up... now i want to upgrade.)Hi - I have the same problem. With the additional wrinkle that I can't close iTunes when it can't connect to the Music store. I have to use Task Manager to kill it. I am totally fed up with Apple for their lack of support on this. However, I have had one thought though: I notice that iTunes registers itself with Windows Firewall as an exceptional program that is allowed to receive incoming network connections. I don't object to that - but the thing is I am using a network modem which has its own built-in firewall. If iTunes has to be able to receive incoming network connections, don't I have to configure the network modem's firewall to treat it as an exception too? I have just done a search for "iTunes Firewall" in Google and it came up with loads of promising looking stuff. I will investigate further.
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Error message 502 when trying to access music store
When we try and access music store to use the itunes music card, it will not access the store and displays an error message 502?
See my thread here:
http://discussions.apple.com/thread.jspa?threadID=291593&tstart=0
Looks like the store is down for purchases. -
Trying to access Music Store and iTunes shuts down...
I've been trying to open the Music Store for days with no luck. I get an error message "The exception Privileged instruction 0xc0000096 occurred in the application at location 0x1003527a" and when I click "ok" iTunes closes abruptly. Sometimes I don't even get the error message and iTunes just closes during the "Accessing Music Store" screen. This is very frustrating as I have done all the posted fixes from Apple. (disabled Norton, unistalled/reinstalled iTunes 6) It's not my ISP because another computer can access it from my wireless network. This came on suddenly with no apparent changes in my hardware/software configuration.(been working fine for 1 year)
Please Help!
Dell Dimension 5100 Windows XP Prohiya!
you've got a standard 32-bit version. the x64 version has an "x64" mentioned in that screen. for a little more info on that, see:
http://www.ittvis.com/services/techtip.asp?ttid=4040
i was checking, because the error message you were getting was very similar to one folks can get if they've got a problem with their QuickTime on an x64 PC. itunes needs a functioning QT to work correctly, and a broken QT can cause problems with viewing the Music Store too.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b -
I can't access Itunes Store via my Itunes. When Itunes start, CPU always 100%, I've tried uninstall and reinstall Itunes but it seems to be useless. Please help !!!
I can't access Itunes Store via my Itunes.
Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on? -
HELP! Unknown Error (-50) when accessing Music Store
When I try to access Music Store I get the following error message:
"We could not complete your Music Store request. An unknown error occured (-50). There was an error in the music store. Please try again later."
I have had this for several days. I have re-installed the software and the latest version of i-tunes. My firewall is set to permit i-tunes. Can anyone help?hmmmm. the rules for that are different depending on whether you're trying to get to music or videos.
if it's related to music, see:
iTunes for Windows: Error (-50) or (403) occurs when accessing the iTunes Music Store
... and:
iTunes for Windows: Music Store - Using With Internet Filters or Accelerators
but if it's related to videos, see:
iTunes Music Store: Error (-50) when downloading purchased videos -
ITunes 6 -Constantly Accessing Music Store
About every 3 to 6 seconds iTunes is "accessing music store" for no apparent reason. Nothing left to download.
Is this normal iTunes behavior?The problem resolved automaticall......Hey !
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Changing User Accounts in XP. New account wont access Music Store
We have been ituning in Windows XP Pro happily. Our laptop has 2 XP user accounts you see at log in. The Itunes is set up under "Dad" (who is an administrator). We want to set up Itunes under "Son". So we installed Itunes (from scratch off the internet) into Son's User Account.
So far, so good.
"Son"'s Itunes works fine WITH ONE EXCEPTION...we can't access the Music Store to buy tunes, look at the shopping cart, etc.
The error message is approximately "Itunes can't access Music Store server...."
HOWEVER, when we log back on as Dad's XP account, it works just fine. Go back to Son's XP account, no good.
I tried logging off in the Dad account. Didn't help.
Any ideas? We are getting full internet access on the Son's User account. If we can only get one User Account to work with the Music Store. That's fine. We want to switch it to my son's XP Usre account.
Dell Inspiron 6000 Windows XP Pro
Windows XP ProCreate individual Windows user accounts for everyone, then look here:
This should help:
iTunes: How to share music between different accounts on a single computer
Note that when it says "publicly accessible location", it needs to be a place where everyone has read and write access.
Regards. -
ITunes Crashes when Accessing Music Store (after 10.5.3 update)
After updating to the latest version of MacOS X (10.5.3), iTunes crashes whenever I try to access the music store. Anybody else getting this problem? Here is the data off the crash report:
Process: iTunes [302]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 7.6.2 (7.6.2)
Build Info: iTunes-7620902~2
Code Type: X86 (Native)
Parent Process: launchd [132]
Date/Time: 2008-05-28 16:41:19.456 -0700
OS Version: Mac OS X 10.5.3 (9D34)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 11
Thread 0:
0 com.apple.CoreFoundation 0x970bf5f4 __CFRunLoopFindSource + 52
1 com.apple.CoreFoundation 0x970c71dc CFSetApplyFunction + 140
2 com.apple.CoreFoundation 0x970bdf79 __CFRunLoopModeFindSourceForMachPort + 89
3 com.apple.CoreFoundation 0x970c219e CFRunLoopRunSpecific + 2030
4 com.apple.CoreFoundation 0x970c2cf8 CFRunLoopRunInMode + 88
5 com.apple.HIToolbox 0x904f9da4 RunCurrentEventLoopInMode + 283
6 com.apple.HIToolbox 0x905ad143 GetNextEventMatchingMask + 447
7 com.apple.HIToolbox 0x905ace4a WNEInternal + 151
8 com.apple.HIToolbox 0x905acda9 WaitNextEvent + 54
9 com.apple.iTunes 0x001c9d72 0x1000 + 1871218
10 com.apple.iTunes 0x0026c0de 0x1000 + 2535646
11 com.apple.iTunes 0x0026c790 0x1000 + 2537360
12 com.apple.iTunes 0x00039fb3 0x1000 + 233395
13 com.apple.iTunes 0x0026bb4e 0x1000 + 2534222
14 com.apple.iTunes 0x00002bc2 0x1000 + 7106
15 com.apple.iTunes 0x00002ae9 0x1000 + 6889
Thread 1:
0 libSystem.B.dylib 0x926654a6 machmsgtrap + 10
1 libSystem.B.dylib 0x9266cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x970c20be CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x970c2cf8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x95bc0464 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x95bc0300 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x926966f5 pthreadstart + 321
7 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x92665506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9269784f pthread_condwait + 1244
2 libSystem.B.dylib 0x926990d3 pthreadcond_timedwait_relativenp + 47
3 com.apple.iTunes 0x00253311 0x1000 + 2433809
4 com.apple.iTunes 0x0034077d 0x1000 + 3405693
5 libSystem.B.dylib 0x926966f5 pthreadstart + 321
6 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x926b55e2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x926966f5 pthreadstart + 321
2 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x926654a6 machmsgtrap + 10
1 libSystem.B.dylib 0x9266cc9c mach_msg + 72
2 com.apple.CoreFoundation 0x970c20be CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
4 com.apple.iTunes 0x00238e3e 0x1000 + 2326078
5 libSystem.B.dylib 0x926966f5 pthreadstart + 321
6 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x92697866 pthread_condwait + 1267
2 libSystem.B.dylib 0x926dd371 pthreadcondwait + 48
3 com.apple.iTunes 0x00253210 0x1000 + 2433552
4 com.apple.iTunes 0x002534c5 0x1000 + 2434245
5 com.apple.iTunes 0x002535a4 0x1000 + 2434468
6 com.apple.iTunes 0x0020379d 0x1000 + 2107293
7 libSystem.B.dylib 0x926966f5 pthreadstart + 321
8 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x92697866 pthread_condwait + 1267
2 libSystem.B.dylib 0x926dd371 pthreadcondwait + 48
3 com.apple.iTunes 0x00253210 0x1000 + 2433552
4 com.apple.iTunes 0x002534c5 0x1000 + 2434245
5 com.apple.iTunes 0x002535a4 0x1000 + 2434468
6 com.apple.iTunes 0x0020379d 0x1000 + 2107293
7 libSystem.B.dylib 0x926966f5 pthreadstart + 321
8 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x92665506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9269784f pthread_condwait + 1244
2 libSystem.B.dylib 0x926990d3 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x95bcfa47 CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x95bd1602 CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x95bcfda7 HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x95bcfaab HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x95bc0300 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x926966f5 pthreadstart + 321
9 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x926654a6 machmsgtrap + 10
1 libSystem.B.dylib 0x9266cc9c mach_msg + 72
2 ...ple.CoreServices.CarbonCore 0x91225549 YieldToThread + 478
3 ...ple.CoreServices.CarbonCore 0x91229f8b SetThreadState + 130
4 com.apple.iTunes 0x00253bd9 0x1000 + 2436057
5 com.apple.iTunes 0x0019ef85 0x1000 + 1695621
6 com.apple.iTunes 0x001b02f7 0x1000 + 1766135
7 com.apple.iTunes 0x001b1cec 0x1000 + 1772780
8 com.apple.iTunes 0x001b218a 0x1000 + 1773962
9 com.apple.iTunes 0x001b2924 0x1000 + 1775908
10 com.apple.iTunes 0x0019b0c3 0x1000 + 1679555
11 com.apple.iTunes 0x0019fd1a 0x1000 + 1699098
12 com.apple.iTunes 0x0019fe8d 0x1000 + 1699469
13 com.apple.iTunes 0x001a13fb 0x1000 + 1704955
14 com.apple.iTunes 0x001a4289 0x1000 + 1716873
15 com.apple.iTunes 0x001a56ee 0x1000 + 1722094
16 com.apple.iTunes 0x001a598d 0x1000 + 1722765
17 com.apple.iTunes 0x0027c910 0x1000 + 2603280
18 ...ple.CoreServices.CarbonCore 0x91229e1d CooperativeThread + 309
19 libSystem.B.dylib 0x926966f5 pthreadstart + 321
20 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c140df JSStringRelease + 15
4 com.apple.CFNetwork 0x9086a508 CallFindProxyForURL + 391
5 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
6 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
7 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
8 com.apple.iTunes 0x00278a78 0x1000 + 2587256
9 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
10 com.apple.iTunes 0x0020380c 0x1000 + 2107404
11 libSystem.B.dylib 0x926966f5 pthreadstart + 321
12 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c1602a JSStringCreateWithCFString + 26
4 com.apple.CFNetwork 0x9086a329 _JSArrayFromCFArrayOfCFStrings + 109
5 com.apple.CFNetwork 0x9086a85a _JSPrimaryIpv4AddressesFunctionCallback + 373
6 com.apple.JavaScriptCore 0x94c14de7 KJS::JSCallbackFunction::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 183
7 com.apple.JavaScriptCore 0x94bc5c10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
8 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
9 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
10 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
11 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
12 com.apple.JavaScriptCore 0x94bc5c10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
13 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
14 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
15 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
16 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
17 com.apple.JavaScriptCore 0x94bc5c10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
18 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
19 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
20 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
21 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
22 com.apple.JavaScriptCore 0x94c06477 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
23 com.apple.JavaScriptCore 0x94c157ad JSObjectCallAsFunction + 173
24 com.apple.CFNetwork 0x9086a4aa CallFindProxyForURL + 297
25 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
26 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
27 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
28 com.apple.iTunes 0x00278a78 0x1000 + 2587256
29 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
30 com.apple.iTunes 0x0020380c 0x1000 + 2107404
31 libSystem.B.dylib 0x926966f5 pthreadstart + 321
32 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 11 Crashed:
0 ??? 0000000000 0 + 0
1 com.apple.JavaScriptCore 0x94b98dc5 void* KJS::Collector::heapAllocate<(KJS::Collector::HeapType)0>(unsigned long) + 485
2 com.apple.JavaScriptCore 0x94bbbca5 KJS::StringImp::toObject(KJS::ExecState*) const + 85
3 com.apple.JavaScriptCore 0x94bbb85c KJS::FunctionCallDotNode::evaluate(KJS::ExecState*) + 284
4 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
5 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
6 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
7 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
8 com.apple.JavaScriptCore 0x94bddec5 KJS::FunctionCallResolveNode::evaluateToBoolean(KJS::ExecState*) + 949
9 com.apple.JavaScriptCore 0x94bc914a KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 106
10 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
11 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
12 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
13 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
14 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
15 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
16 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
17 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
18 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
19 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
20 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
21 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
22 com.apple.JavaScriptCore 0x94bc90f9 KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 25
23 com.apple.JavaScriptCore 0x94bc1f29 KJS::IfNode::execute(KJS::ExecState*) + 25
24 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
25 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
26 com.apple.JavaScriptCore 0x94bc5c10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
27 com.apple.JavaScriptCore 0x94bbabc9 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
28 com.apple.JavaScriptCore 0x94bbab79 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
29 com.apple.JavaScriptCore 0x94bc2751 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
30 com.apple.JavaScriptCore 0x94bc2104 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 84
31 com.apple.JavaScriptCore 0x94c06477 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
32 com.apple.JavaScriptCore 0x94c157ad JSObjectCallAsFunction + 173
33 com.apple.CFNetwork 0x9086a4aa CallFindProxyForURL + 297
34 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
35 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
36 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
37 com.apple.iTunes 0x00278a78 0x1000 + 2587256
38 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
39 com.apple.iTunes 0x0020380c 0x1000 + 2107404
40 libSystem.B.dylib 0x926966f5 pthreadstart + 321
41 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c1602a JSStringCreateWithCFString + 26
4 com.apple.CFNetwork 0x9086a431 CallFindProxyForURL + 176
5 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
6 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
7 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
8 com.apple.iTunes 0x00278a78 0x1000 + 2587256
9 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
10 com.apple.iTunes 0x0020380c 0x1000 + 2107404
11 libSystem.B.dylib 0x926966f5 pthreadstart + 321
12 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c14f2f JSValueMakeString + 15
4 com.apple.CFNetwork 0x9086a443 CallFindProxyForURL + 194
5 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
6 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
7 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
8 com.apple.iTunes 0x00278a78 0x1000 + 2587256
9 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
10 com.apple.iTunes 0x0020380c 0x1000 + 2107404
11 libSystem.B.dylib 0x926966f5 pthreadstart + 321
12 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x926654ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9266cfc5 pthreadmutexlock + 569
2 com.apple.JavaScriptCore 0x94b9893e KJS::JSLock::lock() + 94
3 com.apple.JavaScriptCore 0x94c1602a JSStringCreateWithCFString + 26
4 com.apple.CFNetwork 0x9086a431 CallFindProxyForURL + 176
5 com.apple.CFNetwork 0x9086c4f9 executionContextPerform + 177
6 com.apple.CoreFoundation 0x970c260e CFRunLoopRunSpecific + 3166
7 com.apple.CoreFoundation 0x970c2d54 CFRunLoopRun + 84
8 com.apple.iTunes 0x00278a78 0x1000 + 2587256
9 com.apple.iTunes 0x00278e0a 0x1000 + 2588170
10 com.apple.iTunes 0x0020380c 0x1000 + 2107404
11 libSystem.B.dylib 0x926966f5 pthreadstart + 321
12 libSystem.B.dylib 0x926965b2 thread_start + 34
Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x0be1c18e ebx: 0x94bd75fb ecx: 0x10000000 edx: 0x185c31dc
edi: 0x00630073 esi: 0xa075a7e0 ebp: 0xb05c1d68 esp: 0xb05c1d0c
ss: 0x0000001f efl: 0x00010206 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xc90ff4 com.apple.iTunes 7.6.2 (7.6.2) <be85bba4e23d475a9b7349f9001d7dd3> /Applications/iTunes.app/Contents/MacOS/iTunes
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0x94ad3000 - 0x94ad7fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x94b46000 - 0x94b8cfef com.apple.Metadata 10.5.2 (398.18) <adbb3a14e8f7da444e16d2fd61862771> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x94b8d000 - 0x94c5bff7 com.apple.JavaScriptCore 5525.17 (5525.17) <6d94a2fa975b6fc947bd28228a6bc830> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94cad000 - 0x94cadffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x94cae000 - 0x94d0bffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x94d0c000 - 0x94d11fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x94d12000 - 0x94d1efff libbz2.1.0.dylib ??? (???) <9ea4fe135c9e52bd0590eec12c738e82> /usr/lib/libbz2.1.0.dylib
0x94d1f000 - 0x94dabffb com.apple.QTKit 7.4.5 (67) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x94dac000 - 0x94e33ff7 libsqlite3.0.dylib ??? (???) <6978bbcca4277d6ae9f042beff643f7d> /usr/lib/libsqlite3.0.dylib
0x94e34000 - 0x94e54ff2 libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x94e55000 - 0x94e55ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x94e56000 - 0x94ed5ff5 com.apple.SearchKit 1.2.0 (1.2.0) <277b460da86bc222785159fe77e2e2ed> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x94ed6000 - 0x9500dfeb com.apple.imageKit 1.0.1 (1.0) <9b6da3210b7e69e75039cbb0fd4a8482> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x9500e000 - 0x9580bfef com.apple.AppKit 6.5.3 (949.33) <84b236f43802f4c15011513d18efa101> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9580c000 - 0x95ba2fff com.apple.QuartzCore 1.5.3 (1.5.3) <1b65c05f89e81a499302fd63295b242d> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95ba3000 - 0x95c1ffeb com.apple.audio.CoreAudio 3.1.0 (3.1) <70bb7c657061631491029a61babe0b26> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95c20000 - 0x95cabfff com.apple.framework.IOKit 1.5.1 (???) <60cfc4b175c4ef60bb8e9036716a29f4> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95cb6000 - 0x95cf4ff7 libGLImage.dylib ??? (???) <093b1b698ca93a0380f5fa262459ea28> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95cf5000 - 0x95e74fff com.apple.AddressBook.framework 4.1.1 (695) <24a448ba4f9f784189bd3183e3474d81> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x95e75000 - 0x95e93ff3 com.apple.DirectoryService.Framework 3.5.3 (3.5.3) <a3277abd826960efb44258699adafc17> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
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0x95eb0000 - 0x95f90fff com.apple.syncservices 3.1 (389.6) <51037594e950b0331d4996691cf4acba> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f91000 - 0x9634ffea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x96350000 - 0x96378ff7 com.apple.shortcut 1 (1.0) <057783867138902b52bc0941fedb74d1> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x96379000 - 0x96385fe7 com.apple.opengl 1.5.6 (1.5.6) <125de77ea2434a91364e79a0905a7771> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96386000 - 0x96388ff5 libRadiance.dylib ??? (???) <20eadb285da83df96c795c2c5fa20590> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x96389000 - 0x96389ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96422000 - 0x9655aff7 libicucore.A.dylib ??? (???) <5031226ea28b371d8dfdbb32acfb48b5> /usr/lib/libicucore.A.dylib
0x9655b000 - 0x9655bff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9655c000 - 0x9655cffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9655d000 - 0x96a30ffe libGLProgrammability.dylib ??? (???) <475db64244e011cd8811e076035b2632> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96a31000 - 0x96af8ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x96af9000 - 0x96afcfff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x96afd000 - 0x96c21fe3 com.apple.audio.toolbox.AudioToolbox 1.5.1 (1.5.1) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x96c22000 - 0x96c27fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96c28000 - 0x97038fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x97039000 - 0x9704ffff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x97050000 - 0x97182fff com.apple.CoreFoundation 6.5.2 (476.13) <b633d15f2901d73670cb1475628df1b3> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97183000 - 0x97233fff edu.mit.Kerberos 6.0.12 (6.0.12) <1dc515ebe407292db8e603938c72d4e8> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
TimThis is just to confirm that I too am seeing the same problem following application of the 10.5.3 update. However, in difference to some of the other responders, podcasts continue to update without issue for me. The Console reports the following in system.log when the crash occurs:
com.apple.launchd[144] ([0x0-0x77077].com.apple.iTunes[899]): Exited abnormally: Bus error
Running a Repair Permissions job on the disk did not resolve the problem. Trashing preference files for iTunes has no effect. It's possible that iTunes is objecting to the proxy server that I connect through to the Internet at work via Ethernet so I'll try to connect at home and see if that makes any difference. -
Can not transfer songs via Ovi Player to Nokia X6
Hi there....
I plug my nokia x6 in computer and select media transfer option in connection options.
Then I run Nokia Ovi Player on my PC. I used to transfer songs via it, but now when I right click "Transfer song to Nokia X6-00", progress does not begin and it says: " None of the tracks you are trying to transfer will fit on your device Nokia X6-00". And it says like 7,5 mb required, but 0,0 kb free, but I have 12 gigs free on mass memory and 130 mb on phone memory.
Sometimes progress starts and after a minute it stops and all songs I tried to transfer have on left side yellow triangle with exclamation mark in it. It says smth like transfer could not be completed, or transfer has problems...
Don't know what to do... Really I would like to transfer few more songs on my phone. I have 12 more gigs to fill up.
Do you think any reset ( soft or hard) would resolve the problem, or should I take it to the Nokia service?
( sry for my bad english )
Thank you.anujgoenka wrote:
hey! same problem here!! i tried ur solution, it worked bt to play all those songs i need to go through file manager n then music,, it is not added to playlist of nokia music player which is creating gr8 problem!!
so plz give me some suggestionss!!
plzz.......
plzzzzzzzzzzzzz
Try this once again..
Send only one song from PC to your phone thru' Bluetooth... It will be received as a message.. Open and Close.. While closing it will prompt you to SAVE.. Accept it.. and check..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box... -
ITunes exits everytime I try to access music store!
Everytime I try to access the music store, iTunes exits.
No error message, no nothing. I am running iTunes 7.0.1.8
and I have no fire wall. Can anyone please help me figure
out what the problem is?
Thanks,
AnthonyI'm sorry, but it still doesn't work. I deleted all Apple software off my computer and redownleaded the latest version of iTunes, but when I tried to sign in I still got this error:
Source
iTunes
Summary
Stopped working
Date
1/11/2012 4:15 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Offset: 00026b72
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: efd8
Additional Information 2: efd88cbfd00a9ce0b0d647b39da62ec8
Additional Information 3: 8aaa
Additional Information 4: 8aaa4df80c1c69cc54d9f7ecd1699852
Extra information about the problem
Bucket ID: 2632024235
Any suggestions? -
ITunes Crashed when attempting to access Music Store
hello. I am using iTunes 6.0.5.20 as of today, and continue to have a problem carried over from the previous version...
when I attempt to access the iTunes music store in the regular manner the program closes without any error messages, the icon remaining in the system tray until i scroll my mouse over it upon which it disappears - the program crashes outright -
i have e-mailed apple support and attempted to use all of their automatically generated solutions in solving this problem including -
upgrading (was never the issue i stay up-to-date generally)
checking my network and program access settings including firewalls etc.
run the repair process
run the un-install re-install process of both itunes and quicktime
i've also tried re-calibrating the itunes library by deleting the appropriate files and having itunes re-determine the included files... nonetheless the problem remains
this is becoming immensely frustrating and to be frank, i work in the recording industry and for all the talk about apple support - i have been immensely frustrated by the lack of personal support whatsoever - i have received only automated responses regarding online documentation... as if i didn't spend horus trying to solve the problem before sending an e-mail at all.
please if anybody has any ideas i'm desperate to solve this.
cheers
eliasYour problem is the same one affecting countless iTunes users, including myself. There seems to be a common factor in that most if not all are using Windows XP Pro and I've noticed that the computer make, when listed, is a Dell. I have been through all the same Apple fixes, waited on hold for support for 1 1/2 hours just to be hung up on. I've had this issue for over a month and it has transcended both iTunes ver 6.0.4 and 6.0.5. Interesting thing, sometimes I get an error message telling me iTunes has to shut down and most of the time, the application closes unexpectantly and I have the same icon in the system tray till I hover my mouse over it. Frustration has turned to anger and a desire to find another product to get music into my and my 2 kids Ipods. I'll keep an eye on your post and let you know if I uncover anything as well.
Mark -
After changing to a wireless, broadband Internet access, I downloaded the latest iTunes and was finally able to connect to the Music Store -- for all of one morning. My problem seems to be different from those I've seen mentioned on Apple Discussions, as I get no error message -- iTunes tries and tries to connect to the store, to no avail. And no error message.
Nevertheless, I've tried everything suggested here: gone to the "windows/system32/drivers/etc" folder and checked the host file there; checked my firewall settings, both atGuard and Windows, and turned them off and on; reinstalled the latest iTunes; reinstalled a previous iTunes from my Cd. Nothing works.
I use Windows XP SP2.
Can anyone suggest anyting new?Thanks for the tip. I did reset the router -- nothing. I've also tried connecting through the phone line -- nothing. And the dos suggestions you posted on a different thread. Perhaps it is a metaphysical twist, and it's simply not going to happen.
The people at iTunes Music Store support replied to my email telling me to upgrade to the latest versions of iTunes and Quicktime, which I find rather unhelpful. -
Downloaded Update, now cannot access Music Store
We've been able to use the s/w without incident. Today, we were prompted to download your update. We did.
Now when we attempt to access the Music Store, we get a popup with the following:
iTunes could not connect to the Music Store.
Make sure your network connection is active and try again.
MY NETWORK CONNECTION IS JUST FINE - IT'S YOUR DOWNLOAD THAT'S THE PROBLEM. IF I UNINSTALL YOUR S/W AND REINSTALL USING THE CD-ROM, WILL WE LOSE THE MUSIC WE HAVE PURCHASED THUS FAR?If you have any probs with getting into you music store after downloading a new version of itunes you have to configure your personal firewall in Norton. To do this - Open you Norton Internet Security, click on Status & Settings, go down to Personal Firewall and click on Configure...Click on the Programs tab at the top, in Manual Program Control, scroll down until you see itunes, click on the arrow next to it (it might say BLOCK ALL right now)...Change this to PERMIT ALL... and you should be good to go!! good luck all!
~banana -
Stuck on Apps Store, can't access Music Store
Since logging into the Apps store, I've been unable to get into the music store. Home button just brings me back to Apps store home. Is the Music store not activated in my home country (Singapore) or something? Help!
I am in Singapore and I can no longer access the App Store from iTunes! Clicking the categories or using the search function returns the "We could not complete your iTunes Store Request. An unknown error occurred (504)." error.
Any thoughts as to why this would suddenly start? I was able to use it up until a few days ago--maybe until November 6th.
Thanks,
Kevin
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