Failure to boot and recovery does not complete
Pavilion g6. When I turn on, only the hp blue circle appears. Windows does not install or open anything.
I can hit escape at start up and get the options of F1 System information, F@ System Diagnostics, F9 Boot Device Options, F10 BIOS Setup and F11 System Recovery. But only System Information opens. Nothing on any of the other functions does anything. I was hoping to open System Recovery.
I have had the Automatic Recovery supposedly start, but even after 24 hours, nothing happens.
I can get nowhere beyond this point.
Product Number: C2N57UA#ABL
Serial Number: [Personal Information Removed]
BIOS Version: F.26
AMD A6-4400M APU with Radeon HD Graphics
What can I do?
Thanks. It did work and I was able to get to F10, BIOS, but I am not able to see or access any command that says Diagnostics. Can you provide any more guidance??
I did get to request a Refresh which completed, but it did not get me past the hp logo, and Windows circle spinning and this time the word "welcome". But it just hangs there.
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apple icon
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Other Potential Pertinent Info:
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