Failure to burn DVD

I created a movie in i Movie. It includes stills, video clips, sound effects and music. It plays perfectly in i Movie but during the i DVD process, it seems to crash during the "encoding audio" mode.
Help.... and thank you

What kind of iMac (Processor and speed) do you have?
How long is your iDVD in minutes, including movies and slideshows?
Just trying to guess at how long should be "normal" for your machine. My first iDVDs on a G4 TiBook always took about 12 bours.....
Where did the audio come from?
Can you check the audio in your movies and see if it is 12 bit or 16 bit? iDVD needs 16 bit.
http://docs.info.apple.com/article.html?artnum=61636
http://docs.info.apple.com/article.html?artnum=42974
Not only will it produce sync issues noted above, it will very often crash iDVD.
One other note, the "not responding" upon force quite (or in activity monitor) is also normal.
John B

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To BALTWO:I really appreciate the fast sent solution about my failure to burn DVDs with Lion, but I am 89 years old and think I know something about computers, but don't have a clue about ZAPPing PRAM nor RESET SMC. I also can't find any evidence of a p

I really appreciate the fast sent solution about my failure to burn DVDs with Lion, but I am 89 years old and think I know something about computers, but don't have a clue about ZAPPing PRAM nor RESET SMC. I also can't find any evidence of a preserved earlier OS (Snow Leopard). I also don't know how to partition further my drive after all this time…(I used to have Parallels partitioned) but as I said I cannot find any where on the HD SN. Is it possible that it doesn't exist anymore? Not too technical, please, unless that is the only possible answer to this whole delemna..

Blue colored text in these forums usually indicates a clickable link. The two I posted in https://discussions.apple.com/message/18789716#18789716 bring up Apple's articles on those subjects. For partitioning information, peruse Disk Utilities help files, especially
Changing a disk’s formatting and partitions
BTW, the proper way to respond to a post is to use the Reply button and not start another. Good luck and hope you make it to your tenth decade—I'm in my eighth.

Frequent failures to burn DVDs

I have a new Macbook Pro 13", June 2009 (unibody.) Almost every other DVD+R DL I burn from finder (burning files to a DVD) results in a failure (a "coaster.") This is my first mac, I've only ever used Windows PCs before this and I can't remember the last time I actually had a CD or DVD fail on any PC before this. It hasn't happened to me in many years, but I get them a lot on the Mac.
The question is, is this normal? Or is there something wrong with my drive?
I could certainly go in to visit a Genius and have them check it out, but before I do I wanted to check in here on expectations.
It's a brand new laptop, so I know it's not dirty.
Thanks

I've had these discs for a very long time, so they aren't going back. I'll just bring them to work and/or use them with my external USB burner. They're still find for my other computers.
Odd, I thought Memorex was supposed to be decent. Now I know. You know, you think you're avoiding the garbage and going with a good name brand only to get garbage. The whole point is to avoid media problems in the first place.
Well now I know it's likely the media. For whatever reason the Macbook burner just doesn't like this media.
Awesome, thanks for all of the help. I'll definitely go get some Verbatim (and stick to them.) Good advice on getting something I can return if they don't work.
Thanks again for all of the responses.

Can't burn DVDs? Try this first...

Like a number of other folks, I had an unexplained failure to burn DVDs and thought something Very Bad had happened to my drive. However, doing some research before buying a new drive (if I had to buy one, might as well get the Latest and Greatest right?) I found there's a lot of really bad media out there. Companies are buying some really cheap junk, slapping their label on it, and putting it on the shelves.
So before doing anything drastic, try this:
Go to Applications -> Utilities and start "System Profiler".
In System Profiler, left hand column (labeled "contents") click "Disc Burning".
Insert a disk you haven't been able to burn.
When (sometimes "if") the disc mounts, refresh System Profiler (command-R or from the View menu select "Refresh"). At some point, you should get something like this:
Media:
Type: DVD-R
ID: CMC MAG. AM3
Blank: No
Erasable: No
Overwritable: No
Appendable: No
Pay attention to the ID field. In this case, "CMC MAG. AM3"
Pop over to:
http://www.digitalfaq.com/media/dvdmedia.htm
And search for your disc ID. This likely is "all run together". That is, for "CMC MAG. AM3", you look for:
CMCMAGAM3
And, presto, the discs my drive "quit" on are listed in the section:
"4TH CLASS MEDIA:
"Pathetic garbage media, landfill material, about 0-50% success rate. These discs are pretty much only suited for preventing drink cup rings from forming on a table. Most of the time, these are ready-made coasters. If you can actually get a burner to acknowledge the disc, do not expect much. And if the burn actually succeeds, do not be surprised if a DVD-ROM or player chokes on the disc (read/play errors). Cheap prices, cheap junk quality."
How nice!
Mind you, I did not buy "CMC Magnetics" discs. I bought a "brand name". I got CMC Magnetics discs with a "brand name" label. And, apparently, their lowest quality (they do have some listed as "3rd Class Media" but not the ones I have).
This would also explain why I managed to get several burns from the spindle then everything just up and stopped. A "0-50% success rate" means I can expect half *or more* of the discs to fail. I managed about 30% before reaching a run of total garbage in the spindle.
(In fact, many of the remaining discs--I've taken different ones out of the spindle at random--won't even mount.)
Also, the fact that companies are "out sourcing" means that even though you may have tried different "brands", you may actually still be getting discs from the same crappy factory! Scroll down to "Branding Guide" at the digitalfaq.com site and you find that CMC is supplying (among many):
Datawrite, HP, Maxell, Memorex, Staples, and some TDK even!
Buying different "brands" doesn't necessarily mean you've bought different discs.
So before doing anything drastic, before assuming the drive has konked out, buy some one packs or three packs of the "1st Class Media" and try them. I haven't a problem with the ones I bought from companies listed as providing "1st Class Media".
Based on the "Branding Guide", I suggest buying a few from one or more of:
Verbatim
Sony
Panasonic
Then see if your drive problem suddenly clears up. Did for me. Now to figure out what to do with the 60+ CMC coasters I have left...

Matt Clifton wrote:
A great tip that works in OS X 10.5.
Does anyone know how to get the same information under 10.4?
If Disk Utility in 10.4 doesn't do it, there are two things I've seen that could help though I cannot vouch for them. One is a little utility here:
http://tinyurl.com/yr6brj
Now, that's a Google translated page in Japanese. But I could find no other widgets out there that read the info. I did download the program from here:
http://homepage.mac.com/raktajino/dvdmediainspector/dvdmediainspector-1.0b1.dmg
And tried it out. It worked for me. Just leave the "Format" setting to: Pre-recorded Information in Lead-in. Insert a disk, click on the drive name in the top box of the window when the name appears (takes a sec as the disk is mounted). You get hex (which to most folks is known as "gibberish" <g>). But in the first couple of lines on the right hand side, you should see the manufacturer info such as:
read DVD structure [0E]
00 6C 00 00 01 40 C1 FD 9E D8 52 00 02 84 0D 12 [email protected].....
98 99 90 00 03 43 4D 43 20 4D 41 00 04 47 2E 20 .....CMC MA..G.
41 4D 33 00 05 88 80 00 00 00 02 00 06 09 0D 14 AM3.............
Second line, far right, you see the "CMC MAG AM3" (with some spaces in "MAG", no I don't know why). Of course, you'll be looking for codes from here:
http://www.digitalfaq.com/media/dvdmedia.htm
They should show up somewhere in those first few lines.
According to this discussion:
http://www.hydrogenaudio.org/forums/index.php?showtopic=56774
You can get the info in Toast. I can't verify that myself as I don't have the software.

Error occur when burning DVD

My macbook pro can't burn DVD, both DVD-r and DVD+R DL.
I tried to use a better media (eg. verbatim) and slower speed (1X)
but the problem comes again and again.
I suspect the error may relate to the failure of "laser component" in the DVD drive
Because when I was using LiquidCD ,whcih is a DVD buring software, to burn DVDs,
the error message said that the software cannot control the strength of the laser.
Does it mean the problem relates to the failure of "laser component" in the DVD drive?
Also, I tried Hardware Test, but it said everything is fine.
Any method can help to check or solve the problem?

Take it to an Apple Store or call Applecare assuming it is under warranty. Is this problem only with this software, which I have to admit I have never heard of.
Out of warranty I'd get an external burner vs. fix it since they perform better anyway.

HELP! MacBook Pro cant recognise or burn DVDs but only CDs, and...

Hi all
I noticed that there many of you have the same problem, but I really need some advice here, my MacBook Pro cant recognise or burn DVDs but only CDs, well actually occasionally it does recognise the DVDs then it burn but cannot write (on Toast), also in many other apps, like iDVD or DVDSP, it does run well on the first part of the burning but then failed at the end, with all kinda diff error msg. I have tried using many diff brands of disc too, inc verbatim.
So I borrowed my friends external DVD writer (actually a cheapy one with no brand), when I tried to burn using the external then an error msg comes up and says the writer cannot recognise the disc.
I dont wana get the MBP to repair but just wana get a external DVD writer to solve the problem, cos i need to use my computer and dont have a replacement mac, but now I am worry if the problem i now having is a system problem or just hardware, not sure if it is because the DVD writer i borrow is cheapy so it doesnt cope with mac, or just my MBP have system error that cant burn DVDs...
But my MBP can burn CDs so it is not a hardware problem? and if that is a system problem so even I buy a new DVD writer wont solve the problem?
btw, I have tried many solving methods like rewriting permission, reset PVRAM, etc
PLSSSSSSSSSSSSSSSSSSSSSSSSS HELP

I'm having the same problem you are on my 2.4GHZ Core2Duo MBP running 10.5.2. It will sometimes recognize DVDs, sometimes not... it chuggs and clunks and then spits the disc out. If i re-insert it a view times it will show up on the desktop. I get failures from Toast as well as iDVD. If i keep trying i have been able to burn files onto a disc with the finder, but then the burner fails during the verification. If put the disc back in the contents appear to be correct (after a quick look). Burning CD-Rs seems to be working fine, that with the occasional DVD write seems to point away from the HW. I am trying with both Memorex DVD+RW and Verbatim DVD-Rs...
I have tried the command/option-PR reset combo with no luck.
Any ideas?
thanks,
-graham
PS the specific error i got from iDVD was: The error #-2147352539 was reported…
Message was edited by: Graham - Sonos

IDVD 6, no audio on disk image or burned DVD

Seems I've just been plagued with this problem as well, and the first time I noticed it was after accepting an upgrade from iDVD 6.02 to iDVD 6.04 as well as a firmware update.
Audio from imported .avi files plays fine in the iDVD preview and even played perfectly on disk images and burned DVDs, but now there is only audio in the video I dropped into a background drop zone, and no audio in the two movies. During a second burn, still no audio in the movies but audio for the first 5 seconds of the loop of the background movie. I should mention, prior to updating, these .avi files were burned perfectly. So this is very erratic.
I used appzapper to remove iDVD 6.04 and reinstalled 6.02, but the problem persists. I'm wondering *if any others have experienced the same issue after some form of "upgrade"*. If there was only some way to revert back to the old firmware I would. A few other updates took place as well, but I can't remember exactly what was done.
Quite ridiculous for updates which are supposed so solve issues, just create them.
Any new fixes for this apparently popular problem? Is there a way to revert back to my old firmware?

Have you updated to QuickTime 7.1.2?
Suggest you create a disc image and then burn the DVD. File/Save as Disc Image...
http://docs.info.apple.com/article.html?artnum=164927
This will isolate any encoding/burning issues you may encounter. Once the disc image is created, double-click the .img and burn the virtual disc that should appear on your desktop, using Toast to burn the DVD. Disk Utility to burn the .img file. Usually, you can select a burning speed in Disk Utility.
There are variations to this process based on which OS X you are using...
Open Disk Utility (in Utilities folder in Applications folder), click on the virtual disc (maybe the .img) in the left-hand window. Click the Burn icon. A new window should drop down and your SuperDrive tray will open after clicking the Burn icon. Insert a recordable DVD. (Verbatim DVD-R preferred by me.) Click the Close button. Wait. Select a burn speed. If you hold your mouse cursor over the pop-up it says: "Select a slower speed to work around burn failures," so select 4x or slower for best results. Then click the Burn button.
-->If the virtual disk selection won't allow you to click the Burn icon, use the .img file instead. This may have changed in 10.3.9 and did change in Tiger.
Also, you can use DVD Player to play the virtual disk to check your iDVD project before burning to DVD. Launch DVD Player. File/Open VIDEO_TS (Open DVD Media... in Player 4.6). Find the VIDEO_TS folder and open that. (The audio folder is for DVD-Audio disks.)
http://docs.info.apple.com/article.html?artnum=93006

Burning DVD-RL discs

Anyone successfully burned DVD-RL discs with the iMac? I'm using Toast 8.0.1 and running Leopard and so far my failure rate has been 100%. The discs fail at different places with different errors with both hardware and verify errors.

transco wrote:
Anyone successfully burned DVD-RL discs with the iMac?
I'm not familiar with "DVD-RL" -- and don't see it mentioned on any iMac spec sheet.
If you meant "DVD-R DL", it wasn't supported by the built-in "superdrive" until the most recent generation ALU iMacs. See the thread linked below for more details:
http://discussions.apple.com/thread.jspa?threadID=1196774
BTW, my 20" white iMac burns "DVD+R DL" media with no problem (but only at 2.5x speed, as specified).
Looby

Can't burn DVD-DL since 10.4.5

did this auto update and now we can't burn any DVD-DL on the LaCie FW burner... either with DVDSP4 or toast 7.0.2
Anyone find the work around?

Thanks. The online search indicated the disc could burn DVD+R DL, but the Disc Burning section says it cannot. I guess that's a pretty good explanation for the failure.

Burning DVDs on my Macbook Pro 10.6.8

Can someone please help? I cannot burn any DVDs. I keep getting the following error message: (error code 0x8002006E). Thanks

Don't know what the error code means, but if you're unable to burn DVDs, it could be that your SuperDrive just isn't that "super" any longer. You may want to take your machine to your local Apple Store or an AASP and have them diagnose the problem: if it turns out that you need a new SuperDrive, you'll be much better financially getting a new one from OWC and installing it yourself (instructions on OWC's website).
The first thing you may want to try is just using another disc, though: perhaps from a different vendor? I've been using Verbatim discs for over 11 years now and have only had one bad one in the bunch...
Try another disc - or a different brand. If the problem persists, take the machine in for diagnostics. If it's a drive failure, just get a new one from OWC and install it yourself. Quite simple.
Good luck,
Clinton

Purchased Premiere 13. Won't burn dvd of slideshow created in elements 12.

I created a slideshow in Elements 12. Saved as WMV. Tried to burn DVD. Get message inviting me to try Premiere 13 trial. Have already purchased Premiere 13, but Elements 12 doesn't recognize that.
Tried opening Premier 13, importing my WMV from file. Go to create DVD. After seeming to go through the entire burn, I get a message that says something is stopping the complete burn. Provides a link that takes me to a page not available. Is there a way to get my Elements 12 to link to Premiere 13? What else can I try?

susanK
If you have outputted your Elements Organizer 12 slideshow to obtain a wmv file saved to your computer hard drive, you should be
able to import that into Premiere Elements 13 Editor with the Editor's Add Media/Files and Folders and edit and export accordingly.
There is no integration between the Elements Organizer 12 Slideshow Editor and Premiere Elements 13/Elements Organizer 13.
However, you can convert the 12 catalog in 13. But 13 will require you to convert the slideshow in that catalog to its new format which
is significantly different from what you have used in 12.
Have you updated 13 to 13.1 yet. If you have, sounds like the program is using a new 13.1 feature which leaves you with .iso image file
if you hit burn to failure. You can take that .iso image file to DVD-VIDEO on DVD using a free program named ImgBurn.
You can also use Publish+Share/Disc/DVD burn to Folder (4.7 GB) to obtain a saved folder containing the VIDEO_TS Folder that you can
get to DVD-VIDEO on DVD disc using the ImgBurn program.
Things to check out
http://www.afterdawn.com/guides/archive/burn_dvd_folder_imgburn.cfm
Elements Organizer Help | Create slideshows
Please review and consider and then we can decide what next.
ATR

IDVD 08 burn DVD project ERROR!?

Trying to burn my project that i've made in iMovie HD, export it to .mov file, then opened 3 .mov files in iDVD project, added some pictures and music, played with chapter and tried to BURN DVD.
Everything is OK when I click preview, everything is OK with ENCODING in Background=done, NTFS, 4,2,GB but only 3GB project, 16:9...all fine. Then I click *BURN DVD*:
_There were warnings during the project validation. It is recommended that you fix these problems before burning the project._
I click *CONTINUE BURNING*, proces menus, proces slideshows, proces movies - everything OK, *burn DVD* - *the program just shut down*.
*What should I do?*
I've tried burn VIDEO_TS folder - same thing.
Now trying save as disk image...hope this works.

http://docs.info.apple.com/article.html?artnum=302925
1. Make sure your software is up to date - EVERYTHING IS NEW WITH COMPUTER AND UPDATED REGULARY.
2. Make sure you have enough free space on your drive to create a DVD - I HAVE 10,74GB FREE
3. Temporarily disable any non-Apple QuickTime plugins by removing them from /Library/QuickTime/ and ~/Library/QuickTime/ and try burning again. - http://img292.imageshack.us/my.php?image=58969981ax7.jpg TOOK A SCREEN SHOT
4. If you are using a third-party theme in iDVD, try selecting a theme which was included with iDVD instead - USING iDVD THEME 6.0 TRAVEL THEME
5. If the burn failure resulted in a partially burned but unreadable disc, try burning a large amount of data from the Finder or another application to a DVD to see if the issue is isolated to iDVD. For example, try burning a copy of /Library/Fonts/ to a DVD from the Finder. - I’VE BURNED MyGreatDVD.dvdproj AND EVERYTHING WAS FINE USING TOAST SO BURNING DISK IS NOT THE ISSUE
6. If the issue is not isolated to iDVD, run Apple Hardware Test - I WILL TRY EVERYTHING ELSE BEFORE DOING THAT
7. If the issue is isolated to iDVD, make note of what was being displayed in the burn progress dialog when the burn progress stopped. - ERROR WHEN BEEDED TO BE BURN
8. THERE IS NO 8.
9. If the burn fails during Multiplexing or Encoding, try deleting any existing encoded assets from your project. - I DON’T UNDERSTAND??
10. try burning a different project to see if it has the same issue - I WILL BUT THIS IS NONSENCE FINDING NEEDLE IN THE HAY
11. you may want to try burning the DVD to a disc image - I DID AND WAS THE SAME ERROR
Please help...I am so close but also so far away.

Can't burn DVD's at all

I have a serious problem with my 24" iMac, it won't burn DVD's successfully.
I am using the same media that I have always used in the past with no issues.
I have tried iDVD and Finder, both burn discs with no errors but the disc are unusable. DVD's made in iDVD do not play properly on DVD players or in the iMac itself.
Any ideas?
Ian

Well I am getting very sick of this.
I have now made a Disc Image with iDVD that plays perfectly when mounted on the iMac.
It is impossible to burn this image using Disk Utility, it fails every time with a media write failure error, at the same place everytime!
I am sure my drive must be faulty and will need to be replaced by Apple. This is really going to be a big problem.
Ian

M30x MultiDrive will not burn DVDs from Windows Movie Maker

Hi,
My M30x MultiDrive will not burn DVDs from Windows Movie Maker and other applications.
I have also had problems burning CDs (unbranded) from Windows XP, built in utility.
Does the multidrive have problems, with cheaper brand disks?
Just to note,
The laptop has been back to the support guys three times so far with various issues.
(1) The hard drive failed.
(2) The multidrive failed.
(3) The motherboard got replaced, because of power failures, it wouldnt charge the battery or recognise that the power adapter was plugged in.
Note: The harddisk, not the exhaust fan makes the most noise in mine!
Thanks

Hi
As far as I know the preinstalled burning software (i.e. record now, drag ndrop) disabled the Windows XP burning option. In this case if you want to use the Movie Maker or Windows media player burning option, you should to enable this possibility.
Please go to driver properties (right click). Please select the Recording tab. The option Enable CD recording on this drive should be marked.
I use the Nero burning software and in my opinion its a one of the best burning programs. Furthermore you should try different CD/DVD manufacturers because some CDs and DVDs are not compatible with some drives. Check the TDK CDs and DVDs. I never had any problems with these medias.
Best regards

I repeatedly get "error during rendering/encoding of menus/slideshow" message. This process is the same on my iMac, MacBook and another iMac. I have been burning dvd's int he same way for the past 12 months using the exact same steps successfully.

I keep getting "error during rendering/encoding of menus/slideshows" message. I have been burning DVD's in exactly the same way for the past 12 months and mostly on my MacBook which is 3 years old. Obviously I'm using iDVD. I purchased an iMac about a year ago and moved to use this for dvd burning without problem. A few months ago (approximately) I started to experience problems with burning with the error message above. I tried everything including starting the whole process from scratch right down to capturing the movie clips from my video recorder into iMovie, then using them in iDVD. Still the same message came up. I lost count of how many times I repeated the process with different clips and variations and the same thing happened. This was also the case with my MacBook and my husband's iMac.
After taking both of mymac's tothe service centre, having new optical thingys put it and even a new hard drive on my iMac along with a new DVD burner the same thing happened. They told me it must be the process that I am using that is incorrect!
I took my 27" iMac to an apple shop and asked them to assist me while I use the same technique as I always had. The same message came up so they tried using my clips in one of their mac's. The same message. They tried it with different clips and the same message. The only way we could get theirs to work was with a magic DVD which did not produce what I needed and was limited with only one page.
I now cannot use any of my Mac's for the intended purpose that I bought them for - to produce good media for my work! It was suggested that I purchase some non Mac software to burn DVDs which defeats the object of having a mac with iDVD in my opinion. I have a book on iDVD which is very informative and have followed the process to the letter and checked all the trouble shooting and still no remedy. It was mentioned that an up-date may have caused the problem on all my macs.
I feel that this issue should be addressed by Apple as a matter of correctness.
I now find that on the net there are many posts in forums and such like with exactly the same (almost word for word) problems. Please Apple, keep/regain your good name and sort this out.
Jayne Connelly

Thanks Bengt W for your attention to this matter. So much appreciated. And thanks for putting me right on the aim of forums (new to this). Although, you may regret asking for more information. I've added everything I can below.
The process I used is as follows:
Import recorded clips of between 5 and 15minutes each from my video recorder into i
Edit the clips (remove unwanted start and endng)
Add title to front of clips
‘Share’ them to ‘movie’ (export using QuickTime)folder in .mov format individually
Open iDVD and ‘create new project’
Select ‘favourite’ theme that I have set up forall my work dvd’s (this has been used successfully many times and I’ve triedwithout using the favourite them).
Add 2 submenus for each group of clips
Select submenu - drag and drop between 3 – 6 clips in each of the twosubmenus
Change title colours on clips
Dragand drop image into drop zones where required
In‘map’ view I check for any yellow warnings before burning to disc
In an attempt to remedy the problems I’ve tried the following:
Try new DVD discs
Try different themes (favourites and standardones)
Change images in drop zones
Start whole process again even from importingfrom camera again
Two other completely different computers (iMacand MacBook) with iDVD
Go to apple shop and use their computers to doin iDVD
Try with one clip and no menu pages added
Use a clip that I already have that did notoriginate from my camera
Turn computer off and restart
New hard drive
New optical lense (thing)
New DVD burner
Saving to disc image rather than dvd disc
Other points:
I also have a ‘flip’ and ‘iPhone’ whereI’ve imported footage camera which, although limited, records and makes videoclips and burns them to DVD through iDVD without problem.
For example, I have just gone through steps 5 - 11 using some clips that were already imported from my iphone to iPhoto and dragged across. I used a theme that I've used before which has failed and added one sub menu page where the clip went. It burned to disc image successfully.
The startup disc, I believe will have no space issues asit’s a new hard drive with no use apart from this. That could have been an issue before (I didn’t check it) butnot now.
Other technical stuff that I don't understand but you may:
I have…… Mac OS X Version 10.6.7 with all updates onit. Processor 2.8 GHz Intel Corei7. Memory 4GB 1067 MHz DDR3.
iDVD version 7.1.1
HardwareOverview:
Model Name: iMac
Model Identifier: iMac11,1
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 4GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM111.0034.B02
SMC Version (system):            1.54f36
OPTIARCDVD RW AD-5680H:
Firmware Revision:     3AHB
Interconnect:    ATAPI
Burn Support:   Yes (AppleShipping Drive)
Cache:    2048KB
Reads DVD:    Yes
CD-Write: -R, -RW
DVD-Write:   -R, -R DL,-RW, +R, +R DL, +RW
Write Strategies: CD-TAO,CD-SAO, CD-Raw, DVD-DAO
Media: Toshow the available burn speeds, insert a disc and choose View > Refresh
If you can solve this you are better than the 'apple geeks' in the shop and the service technicians in the service centre (and of course me but that's no achievement).
Eagerly awaiting your reply.
Jayne

Failure to burn DVD

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