"Failure to complete backup" - Time Capsule won't backup anymore

I've been using my TC for about 2 months with absolutely no issues whatsoever. For the last 3 days I have been unable to complete any backups, which is seemingly random - I can't think of any precursor event to this series of failures.
Time Machine Buddy offers this - I just don't know what it all means:
Starting standard backup
Attempting to mount network destination using URL: afp://Kellan%[email protected]/Kellan%20St.Louis's%20Time%2 0Cap
Mounted network destination using URL: afp://Kellan%[email protected]/Kellan%20St.Louis's%20Time%2 0Cap
Disk image /Volumes/Kellan St.Louis's Time Cap/Kellan St.Louis’s MacBook_00254bb675e4.sparsebundle mounted at: /Volumes/Backup of Kellan St.Louis’s MacBook
Backing up to: /Volumes/Backup of Kellan St.Louis’s MacBook/Backups.backupdb
No pre-backup thinning needed: 414.2 MB requested (including padding), 325.42 GB available
Indexing a file failed. Returned 200 for: /Library/Preferences/com.apple.loginwindow.plist, /Volumes/Backup of Kellan St.Louis’s MacBook/Backups.backupdb/Kellan St.Louis’s MacBook/2009-10-23-204801.inProgress/11B8433A-9967-4E6C-A7D7-1188D87AE9E6/Macin tosh HD/Library/Preferences/com.apple.loginwindow.plist
Aborting backup because indexing a file failed.
Stopping backup.
Copied 72 files (11 KB) from volume Macintosh HD.
Copy stage failed with error:11
Backup failed with error: 11
Ejected Time Machine disk image.
Ejected Time Machine network volume.
Message was edited by: Apt406

Okay, I dragged the .sparsebundle file over to DiskUtility and verified and repaired it (in that order). No luck, I still can't perform a backup.
From Time Machine Buddy, again:
Starting standard backup
Attempting to mount network destination using URL: afp://Kellan%[email protected]/Kellan%20St.Louis's%20Time%2 0Cap
Mounted network destination using URL: afp://Kellan%[email protected]/Kellan%20St.Louis's%20Time%2 0Cap
Disk image /Volumes/Kellan St.Louis's Time Cap-1/Kellan St.Louis’s MacBook_00254bb675e4.sparsebundle mounted at: /Volumes/Backup of Kellan St.Louis’s MacBook
Backing up to: /Volumes/Backup of Kellan St.Louis’s MacBook/Backups.backupdb
No pre-backup thinning needed: 4.59 GB requested (including padding), 325.42 GB available
Indexing a file failed. Returned 200 for: /Library/Application Support, /Volumes/Backup of Kellan St.Louis’s MacBook/Backups.backupdb/Kellan St.Louis’s MacBook/2009-10-23-204801.inProgress/37D43EB0-ACBC-4A5A-AE06-B80F6048155E/Macin tosh HD/Library/Application Support
Aborting backup because indexing a file failed.
Stopping backup.
Copied 57 files (12 KB) from volume Macintosh HD.
Copy stage failed with error:11
Backup failed with error: 11
Ejected Time Machine disk image.
Ejected Time Machine network volume.

Similar Messages

Time Capsule won't back-up; it just stays at "Preparing Backup" What can I do to resolve it?

My Time Capsule won't back-up--it just stays at "Preparing Backup" while trying to perform the backup. Do I need to reboot, and if so, how do I do that? Thanks!

On Leopard, it's hard to tell what's going on. See #D1 in Time Machine - Troubleshooting.

Having trouble with time capsule, won't find backups

having trouble with time capsule, won't find backups

Usually a simple reboot will work.. Reboot the TC..
If that is not enough.. Restart the whole network from off.
Mountain Lion and to a lesser extent Lion.. have network issues and lose track of the TC.

My Time Capsule won't allow my computer to back up. It says it is already in use but that is what it is being used for.

My Time Capsule won't allow my computer to back up. It says it is already in use but that is what it is being used for. It has been working fine for years. All of a sudden I keep getting a message that TC (time capsule) cannot complete back up as it is already in use. I am doing the backups automatically through Time Capsule.

Restart the Time Capsule by disconnecting and reconnecting the power adapter. When it's back online, open the AirPort Utility application and check to see whether there's a firmware update for it.

Time Capsule won't back up, privilege message error HELP!

Time Capsule used to work, now it doesn't.
1) I go to System Preferences > Time Machine
2) I click on Change Disk...
3) Window drops down and I select my Time Capsule, then click on Use for Backup
4) Window pops up saying "Enter your user name and password so Time Machine can access the file server "name of my Time Capsule". No field for user name, just Password - so I enter this and click on Connect.
5) Drop down window appears saying: "The specified user does not have read, write and append privileges on this network volume. Please connect as a different user or contact your network administrator."
Thing is - I am the admin.
Can't figure out how to rectify this. Have already tried restoring factory settings to Time Capsule but run into same problem.
Any ideas?

Exact same problem. In addition, Time Capsule won't let me create new folders in the root (/data) folder anymore, although I can still read and write files in already existing folders.
I thought it was because I upgraded to Snow Leopard, so I did a clean install of Leopard OS on my Mac Pro with erasing the HDD, but still no luck.

Time Capsule won't connect to network after factory reset

Hello
I have reset my time capsule back to factory settings, After this was completed the time capsule will no longer connect to my network.
When airport utility is launched the app will search for the time capsule. Then when the app is gathering information at the reading previous settings stage air port utility quits unexpectedly (There is a report, this can be attached if any one needs it)
The light on the time capsule is flashing amber.
Does anyone have any ideas?
Im running a mac book pro with lion 10.7.3
Cheers Dan

If you reset the Time Capsule back to Factory Default Settings, the Time Capsule is now broadcasing a default wireless signal with a name like Apple Network xxxxxxx.
Click the AirPort icon at the top of your Mac's screen and make sure that you are logged onto that network....no password is required.
Then, open AirPort Utility.
You should see the xxxxxx number displayed in the upper left hand corner of the window when you click on Other AirPort Base Stations
Or, if you do not want to connect using wireless for the configuration, temporarily connect an Ethernet cable from your Mac to one of the three LAN <-> ports on the back of the Time Capsule and then open AirPort Utility.
If you still experience issues, check to make sure that you are following Apple's instructions for the default reset in this support document:
Resetting an AirPort Base Station or Time Capsule FAQ
We have also seen reports from users about difficulties with the new version of AirPort Utility.
Download and install the full feature version of AirPort Utility 5.6 for Mac OS X Lion to see if that will work.

HT3728 My Time Capsule won't allow me to access my home network each day (intermittently) between about 1000-1800. My modem is working properly, and I can get on-line by hooking my computer straight to my modem, so I know it's the Time Capsule at fault. I

My Time Capsule won't allow me to access my home wireless network for several hours each day -- usually between 1000-1830 or so. My modem is working correctly and I can still get on-line by going straight from my computer (MacBook Pro) to the Ethernet port. It must be the Time Capsule -- any ideas?

Any ideas?
Wireless Interference
Might be caused by a cordless phone in the vicinity. To give you an example, my neighbor.....across the street...used to be able to literally crash my wireless network if he was in his front yard talking on his cordless phone.
I discovered this by accident one day after spending weeks trying figure out why my network would crash at random times.
Other possibilities include a wireless security/camera system near you
Still other things might be an amateur ham radio operator....which should not interfere....but again from experience, I know that this can occur.
Yet another possibility is another wireless network near you that is being turned on and off at random times. Some users power up their modem/router only when they want to do so and leave it off otherwise.
Some general rules to help avoid interference:
Move any cordless phones that you might have as far away as possible from the Time Capsule and/or your computer(s)
Avoid placing other electronic devices....computer, television, amplifier, satellite receiver, etc. near the Time Capsule and/or your computer(s)
Avoid metal surfaces near the Time Capsule and/or your computers
Elevate the Time Capsule as much as possible. Think of it as a water sprinkler....you want to get the room as wet as possible
Experiment with different wireless channels on the Time Capsule. To do this:
Open AirPort Utility
Click on the Time Capsule
Click Edit
Click the Wireless tab
Click Wireless Options
Start with Channel 11 on the 2.4 GHz band and work your way down
It is unlikely that you are picking up interference on the 5 GHz band since there are.....for now at least.....far fewer networks using this frequency.

Time Capsule won't mount after upgrade to iTunes 9

See my full post in the Time Capsule support section ("Help! Time Capsule won't mount after installing iTunes 9"). My music library is on my Time Capsule, but after installing iTunes 9, it won't mount on my iMac G5. I can use the internet, but the disk won't mount. My Powerbook hasn't been updated yet and the Time Capsule mounts fine.

To make it easier, here's the post:
"My music library is on my 500 Gb Time Capsule. I just installed iTunes 9 on my iMac. It updated my library and synced my iPhone. Now, the TC won't mount. I still have internet connectivity, but I can't access my media or print to my printer connected to the TC. I can use the computer and everything, but if I hover my mouse over the TC disks menu bar icon, I get the spinning beach ball there. If I try to connect using my Network icon in the sidebar, it allows me to log in and get to the screen to select the volume I want to mount, then stops responding. In the Activity Monitor, AFP Client & AirPort Base Station Agent are not responding. I also have a Powerbook G4 w/Leopard (10.5.8) which hasn't been updated to iTunes 9 yet. The Time Capsule mounted fine on it."

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again

Time capsule won't back up - Unable to complete backup. An error occurred while creating the backup folder. Any ideas?

I have tried all the resets, the firmware is the latest version, the green light is on.
But I get this message "Unable to complete backup. An error occurred while creating the backup folder."
Any ideas?

Do setup again.. but make sure both your wireless and your ethernet have ipv6 turned on to local link.
Done this OK, but no idea about IPv6 - something new to me and rather Appley I think?
Unplug the WAN for the moment.. Just LAN port TC to the MBPr ethernet via thunderbolt.. (thunderbird was the kids puppet series.. Thunderbirds are go!!). Done - New real people Thunderbirds movie coming out soon I believe!!!
Reset the TC again.. sorry.. !! You're welcome ... done.
Make sure the ethernet now has an IP address.. 10.0.1.2 - Yep - done that - on ethernet anyway ...
You need to open the network preferences to find out. Yep - that's good ...
****** I then reconnect the TC WAN to the router - is this right?
And then I think I start going round in circles ... boot, reboot, restart, reboot again ...
The final result is green light on TC, but error message when trying TM is "Backup disk is not available".
Then open the airport utility and you should be able to setup the TC.
Do as little setup as possible and then run the TM backup and see how it goes.
I have managed to get Thunderbird to LAN on TC to create a folder on TC and copy a file onto it.
So I guess the drive is working - it must be the software, settings or perhaps even the operator that isn't quite so clever ...
I named network RFG, named device RFGTC. RFG network shown as IP 192.168.0.72
Wireless router is BT Homehub 3 with IP of 192.168.0.254 - is this issuing new IP addresses when rebooting TC?
I have three wireless networks here - the BT Homehub3 wireless, the TC wireless, and also a D-link power socket ethernet thingy for an ethernet connection to the telly - DHP-W310AV which is also wireless link. All are effectively connected to the BT Homehub - is there a conflict there?
Have several times achieved in Airport Utility schematic with internet shown as green, RFGTC shown as green, light on TC green, but no TM backup run ... "backup disc not available."
And there are no tall building around here to hurl myself off ... at least you can go to Sydney Harbour bridge - not too far away ... it was my son in Sydney that persuaded me to scrap Windows and go Apple ... it's all his fault ...

My 2nd generation Time Capsule won't back up because the backup disk is full??

My 2nd generation Time Capsule-Machine won't back up because the backup disk is full. Ever since the latest OS software update I am not able to erase my time capsule and start over. I use to be able to go into the settings on my Mac and erase it and start over, but not anymore. What can I do? Is there a way to free up space so I can do backups again? I keep getting a notice saying that my backup disk is full and there is not enough space to to a backup for all 3 of my Macs. Any suggestions would help!!! Thanks

The airport utility should still allow you to erase the drive of the TC.. that means a full wipe.. if you want to keep anything from the old backups you should archive it first.. that option was removed on the v6 utility but if any of your computers still runs Lion or earlier you can download 5.6 airport utility or use the inbuilt one.
In mountain lion you cannot install the 5.6 utility but there are ways and means of getting around that.. it does work.. it is relatively easy to unpack the utility and extract the file and just drag it to the utility directory.

Time capsule won't delete old backups

Time capsule working fine since months ago. After snow leopard upgrade started to give warning that not enough space is available. Delete old backup's option is on.

The Time Capsule was designed to work with Time Machine for backups. That doesn't mean you can't use other backup software to do the job, but Time Capsule is "relying" on Time Machine to perform backup maintenance ... like deleting the oldest files.
Because you are using a Mac with an non-Leopard OS, you will have to either rely on the backup program that you are using or self-maintenance. I would suspect that in order to delete the current backups, you would need to access the Time Capsule's hard drive directly through the Finder. You mention the connection fails. What exactly is the error you are seeing when attempting to access the Time Capsule?

HT201250 Time Capsule won't backup 2nd computer.

I have a Time Capsule 802.11n (3rd Gen). I have been backing up my Macbook Pro for over a year. Recently when I tried to backup my wife's desktop Mac, Time Machine gave me this message: "This backup is too large for the backup disk". Time Capsule contines to accept new backups from my laptop by deleting earlier data. Any suggestions how to handle this?

anthonyitaliano
Re: Is anyone else having problems backing up to time capsule after installing OS X Maverick?
Oct 28, 2013 12:49 PM (in response to jlross)
i did, but i rebooted the time capsule by pulling the ac cord from the outlet, waiting 30 seconds, and then plugging it in again.
my wifi seemed to return to normal (so far) and i was able to do a full backup, wireless, which took about 2 hours, without my wifi crashing, which i considered a miracle.
don't get me started on all the other problems though. i highly rec

New HD, restored using time capsule, won't backup anymore

I just put in a new HD in my MBP. I booted from the old HD using an external enclosure and did a 'restore lion' from time capsule.
Things are working well on the computer front, but back ups and time capsule are screwed up.
- Time machine is trying to back up the entire drive again. I could live with that, except it keeps stalling at 186MB of transferred data (It was left for hours to see if it could transfer more)
- I thought I'd just see if I could re-format the drive and start over fresh... Unfortunately, this isn't going well. The drive does not appear in the disk utility. I can see the sparsebundle, but can't erase it. This is wierd since I can see the drive as a part of the shared network.
So how do I start over again with my back ups? How do I reset the time capsule drive without being able to see it in the disk utility. OR, how do I make the time capsule drive appear in the disk utility.

You cannot erase the Time Capsule drive using Disk Utility.
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Manual Setup
Click the Disks icon
Click the Disks tab below the icon
Click Erase
The "Quick Erase" option will only take a few minutes

Time Capsule won't connect to ISP

TC won't connect to ISP (Charter) after resetting modem due to lost Charter connection. Have reset TC using all methods suggested in troubleshooting (pushing TC reset for one, five seconds, unplugging and pushing reset during plug in). What gives?

Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, Time Capsule (TC), & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the TC; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, TC, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the TC; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

Time Capsule won't accept my user name and password for access - Help!

Hi all,
My Time Capsule seemed to stop working one day and I had to do a hard reset with the little button at the back. After that it worked and I restored my wireless network settings but now I can't access the Time Capsules hard drive with Time Machine.
When I try to choose it as my Backup Disk in the Time Machine preferences it says "Enter your user name and password so Time Machine can access the file server "Our Time Capsule" (the name of my time capsule). However, every time I try to enter my password I get "Sorry, you entered an invalid username or password".
I've already tried several resets of the Time Capsule and I've also tried logging on my computer as the Root user and changing my administrator account password back and forth but no go.
Help! and Thanks.

Norman & Harry,
Consider the following:
*_Time Capsule Keeps Asking Me For a Password_*
It will be important to know what is going on, or what you are doing when it asks for the password. Is it asking for a password only when Time Machine attempts a backup? Consider this:
It is NOT your username and password it wants when you try accessing the Time Capsule. (I know... it SAYS "username and password") But it means the Time Capsule's Name and Password.
You will find that by launching Airport Utility.
Select the TC on the left.
Click "Manual Setup".
Click the "Time Capsule" Tab.
You will see "Time Capsule Name:" and "Time Capsule Password".
Make sure “Remember password in keychain" is checked.
That is the information you need to enter when it asks for "username & password."
*I Don’t Remember What My Time Capsule Password Is*
You can see what your current TC password is by going into Keychain.
Open your Keychain and select "login" from the Keychains pane in the top left. Highlight "Passwords" in the Category pane from the lower left.
Sort all the items by Kind. Note everything labeled "Airport...". How many do you have listed? There should only be one "Airport base station password" for each base station that you have active. Also, there should only be one "Airport network password" for each network you have created. If there are more than these, then delete all but the ones with the most recent Modification date.
To see what passwords are being stored, double-click your Time Capsules' entry. A new window will appear.
Put a check beside "Show Password". You may be asked for your own Admin password so enter that.
Now the Password field will display the password you entered into Airport Utility for your Time Capsule
*It Still Won’t Accept the TC Name and Password*
Launch Airport Utility --> Manual Setup.
Select "Disks" in the tool bar above.
Click the "File Sharing" tab.
Is "File Sharing" checked? It should be.
What is selected beside "Secure Shared Disks"? If it says "With Accounts" or "With a Disk Password" then the system will ask you for a password every time it mounts the TC hard disk. If you switch it to "With Time Capsule Password" then use the password you designated earlier in the “Time Capsule" tab. It should only ask you once and then never again - because you had checked "Remember password in keychain".
If you have made any changes then click "Update".
Let us know if this resolves your issue.
Cheers!

"Failure to complete backup" - Time Capsule won't backup anymore

Similar Messages

Maybe you are looking for