Failure to download free photoshop c56 to HP laptop

Evening, I have tried to download free Photoshop c56 software trial to my HP laptop to no avail.  Message saying it's failed.  Anyone got any ideas what I am doing wrong?

We cannot know. Your info is insufficient. Provide exact system info and a description of what you actualyl do as well as exact error messages.
Mylenium

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    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
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    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard
    Downloads for older versions
    Creative Suite  CS5.5  |  CS5  |  CS4  |  CS3
    Acrobat  X |  9, 8
    Photoshop Elements  11, 10  |  9, 8 , 7
    Premiere Elements  11, 10  |  9
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    <Removed by Moderator>

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