Failure to launch in Vista

Users CD fails to start in Vista. I have a medical CD that
launches with autostart. It points to my launching Authorware7
Title.exe file. I have received no other errors from users. Any
ideas what might cause this? Is there a Vista compatability
problem? Here is what the user said:
"I have your RCIS cd and I am getting the following error
message when I try to run it in Windows Vista. I have not had a
problem running it on Windows XP. The error message says:
"Title.exe - Bad Image" this is at the top of my tab. And the error
message box says: "JS32.dll is either not designed to run on
Windows ir it contains an error. Try installing the program again
using the original installation media or contact my software vendor
for support." I am not trying to install the program I an just
trying to run it from the CD on this laptop."

There is not an inherent incompatibility between AW and
Vista. I've
developed and tested Authorware content on Vista almost daily
for 2 years
with no insurmountable problems.
Certainly I have never encountered an issue with the
JavaScsrpt dll.
As a first test, ask your customer to try running your
Authorware exe in XP
compatability mode.
Steve
http://twitter.com/Stevehoward999
Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
Adobe-sponsored eLearning conference.
http://www.elearningsummit.eu

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Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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Message was edited by: JRCurtis

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Failure to launch in Vista

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