Failure to print pdf and message "Whoops! There is a problem while previewing this document"

I am running Acrobat Reader with Windows 8 on an Acer TC105 desktop machine purchased in August 2014. I use Acrobat for printing out e-mail attachments (eg event tickets). Up until now I have had no problems, but recently I have found that when clicking the attachment the above message appears and I can go no further. There is a "Download" button on screen, but the button does not operate.
I have tried to clear this by reinstalling the software (several times) but it does not clear the problem and I am unable to print any pdf's.
How can I clear this message and get running again?

Hi LeahEselgrothGold,
We apologize for the trouble! What error message did you receive?
Kind regards, Stacy

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Failure to print pdf and message "Whoops! There is a problem while previewing this document"

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