Failure to registered in blackberry network

Hi,
I have a Q10 SQN-3 and use Korean KT 3G network with data plan.
Today i restore the device system with blackberry link. Now the device OS is 10.2.0.1767.
Here is how i try to register to blackberry network for BIS and BBM:
Setting -> About -> three dots (right below) -> register blackberry
Now the problem came like this:
When i insert sim card
3G open, Wifi close -> can't register
3G close, Wifi open -> can't register
3G open, Wifi open -> can't register
When i take out the sim card
Wifi open -> can't register
Wifi open, VPN open (USA IP address) -> CAN register and BBM working
Could you tell me how this happen and how to solve?
I want to use bb service under 3G and wifi. Without register in the blackberry network, i can''t use.
Thanks!
Solved!
Go to Solution.

Billy_Zheng wrote:
But it can't explain why i ture off cellular data and just open wifi, it can not still use register to blackberry and use BBM.
Likely because you don't have the correct data plan provisioned to your account.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Occam's Razor nearly always applies when troubleshooting technology issues!
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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1. If any post helps you please click the below the post(s) that helped you.
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Im having some kind of problems with my BB and i can't find a way to fix it.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Failure to registered in blackberry network

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