Failure to scan, copy, and fax for HP Officejet 4500

I am trying to scan with my HP Officejet 4500 and it is not allowing me to do so. When I turn on the printer it says "Scanner Failure. Cannot scan, copy, or fax". When I try to scan, I have the wireless option to send it to my computer and when I select my computer, nothing happens and it takes me back to scan, copy, fax menu. I have tried installing and reinstalling and unistalling too many times. I have also unplugged all wires. Nothing is working. I have had mutiple problems with this printer and it is not even a month old. How do I fix this issue.

My best advice to give in regards to trusting HP may be a little biased (as I have always had good luck with electronics). So with any new printer, remember that when deciding to purchase anything, I avoid the cheapest and the most expensive item, regardless of the product or the manufacturer (because they are usually the most fragile). A good mid-priced reliable printer that I absolutely adore for its durability is the Officejet 6700 because it has all the great functionality of an expensive unit, affordable ink like for cheaper printers, and you still get the free one year warranty. That is simply my opinion as I do not get paid to sell anything. I hope this helps you. Best of luck with your decision. May any printer you choose bring you many successful years of printing.

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Hp officejet 4500 won`t scan,copy, or fax

I sent a fax then i made a copy then i went to send a nother fax now it won`t do anything. no noise nothing it just says falure unable to scan, copy,or fax....

Hello ang31,
Welcome to the Forums
I noticed that you are receiving an error message on your Officejet 4500 informing you of a scanner failure. This issue may be resolved by troubleshooting.
I have located the help guide you will need for this: A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or F...
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all
other regions, click here:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck!
R a i n b o w 7000I work on behalf of HP
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Faxing using a officejet 4500 wireless printer and a verizon wireless phone system

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I can't find the driver for my officejet 4500 g510 g-m printer

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Hi,
Please use the following package:
http://ftp.hp.com/pub/softlib/software12/COL32438/mp-109547-2/OJ_AIO_4500_G510g-m_Full_Win_WW_140_40...
Regards.
BH
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Officejet 6700 premium won't scan, copy, or fax

Windows 7, wireless, prints fine. No error message, just does starting copy which goes on forever and nothing happens. I have done Scan Doctor, and it says communication error. I have plugged it directly into the wall, unplugged and replugged, and restarted the computer. I have reinstalled the software and drivers. I don't know what to do!

Hi @BettyCost,
Please clarify the issue, so I can help you.
You aren't able print over the wireless network?
I have provided a document for the Printer Does Not Maintain Wireless Connection.
Can you make a copy?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

Copy and Paste for Images won't work on windows 8

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Hi,
Meanwhile, I suggest you check whether you have any third party anti-virus programs installed in your system, some of those software might prevent such copy\paste function, if you have, please temporarily turn off or uninstall them as a test.
Or as
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Yolanda Zhu
TechNet Community Support

Copy and paste for applets

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Thanks.

Hi,
Meanwhile, I suggest you check whether you have any third party anti-virus programs installed in your system, some of those software might prevent such copy\paste function, if you have, please temporarily turn off or uninstall them as a test.
Or as
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By the way, are you able to copy and paste between other application, such as word to word, not IE?
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Error on installing drivers for HP Officejet 4500 G540n

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Hello there Lee-J,
Welcome to the Forums
I noticed your post about the issue you are having installing your Officejet 4500 G510n.
I would like to do my best at helping you with this issue, however, I would need to know your Operating System so I can research this for you.
Please respond with your OS and I will look into this.
Thanks,
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Scanning slides and negatives for iMovie

What dpi setting should I use to scan my 35mm color slides and b/w negatives that will be imported into iMovie? I may want to print some of the photos too, so should I use a higher dpi and will iMovie compress the image to what it needs? When completed in iMovie, I'll burn to dvd with iDVD.

Hi Rick - my (not very powerful) dedicated slide scanner just scans to 1800dpi, and they usually result in rather dark images that have to be 'pushed' a lot in Photoshop - then the results are very acceptable. While in Photoshop you can also remove dust and other blemishes (some of my old ones had tiny patches of mould, and a few scratches as well!). As others say, scan at highest dpi possible - this also allows for some KB zooming (which is very useful especially for pics taken in portrait-mode).
In a few cases with very dark slides, the scanning was not very successful, so I used my video camera aimed at a projector screen (keep the image small), which worked very well, even allowing for zooming and panning to be done.
Hope this helps.

Win2008 R2 Backup Failure: Volume Shadow copy operation failed for backup volumes with following error code "2155348254"

Failed to get exclusive lock on the Extensible Firmware Interface (EFI) system partition.
[ Name] Microsoft-Windows-Backup
   [ Guid] {1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}
   EventID 517
   Version 0
   Level 2
   Task 0
   Opcode 0
   Keywords 0x8000000000000000
- TimeCreated
   [ SystemTime] 2012-09-13T02:01:26.193377500Z
   EventRecordID 134130
   Correlation
- Execution
   [ ProcessID] 13508
   [ ThreadID] 552
   Channel Application
   Computer SERVER.srv.local
- Security
   [ UserID] S-1-5-17
- EventData
BackupTime 2012-09-13T02:00:15.711673900Z
ErrorCode 2155348254
ErrorMessage %%2155348254

Shaon,
I am receiving an identical error message as the original poster.
Let me give you some information on my setup and what I have already tried.
I am running a Windows Server 2008 R2 domain controller with SP1 installed. The system also runs MS SQL 2008 and IIS. All critical and recommended updates are installed.
The server backs up to a set of one of two external hard drives over USB 2.0 every night using Windows Backup. The external hard drives are encrypted using BitLocker and rotated offsite every week. We had no problems until 27 November 2013. On
that date I installed the November Windows updates and rebooted. Backups have not worked correctly since that time.
The server has two hard drives. The first one contains an 100 MB EFI partition (created for the IBM System x3200 M3 server EFI hardware although it appears to be entirely empty). The second partition contains the OS and the SQL databases. The
second hard drive contains shared data files. None of the partitions are close to being full.
The backup fails with the following error in the Windows Backup interface:
EFI System Partition: Windows Server Backup failed to get an exclusive lock on the EFI system partition. Detailed error: Access is denied.
The event viewer contains the error listed by the original poster (in the detailed view). The general view has this description:
The backup operation that started at <time> has failed with the following error code '2155348254' (Windows Backup failed to get an exclusive lock on the EFI system partition (ESP). This may happen if another application is using files on the
ESP. Please retry the operation.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
This error is thrown about 1 minute after the backup begins. After encountering the error with the EFI partition the backup exits and does not attempt to backup the other partitions.
The most interesting detail about the problem is that if I reboot the server and immediately perform a backup it completes successfully. If I reboot the server and wait approximately an hour before starting the backup it will fail. The backups
will continue to fail until the server is rebooted, at which point I if a backup is started immediately it will succeed but all future backups will fail. Therefore, it seems that Windows Backup has access to the EFI partition immediately after a reboot
but loses access for some reason close to the hour mark (this is an estimate based on a little experimentation but not an exact number).
Reading the little bit of information available online for this error message I have tried disabling our antivirus (Kaspersky) with no effect. I have also replaced the first hard drive in the server that contains the EFI partition with not effect (the
old hard drive imaged to the new hard drive with no errors, but backups still fail with the new hard drive). Backups fail with either external hard drive connected, so it is unlikely that the external hard drive is the problem. I have erased all
the Windows Backup settings including wiping all data on the external backup drive and created a new backup with no effect. I attempted to not backing up the EFI partition but it is required for the system state. I have reviewed all the Windows
updates installed in 27 November 2013 but none of the KB articles reference anything that I could possibly see related to the backup except for possibly the installation of .NET 4.5.1. However, I do not believe that Windows Backup uses .NET. 'Vssadmin
list writers' does not list any obvious errors.
At this point I am stymied except to think that I have some esoteric hardware failure. I have contacted IBM support who ran an extensive hardware diagnostic which showed no hardware issues.
I run several other similar Windows Server 2008 R2 systems, but none of them are on this model of hardware and none of them have an EFI partition. They all installed the same November Windows Updates. All of them are able to backup to external
hard drives without issue.
Any support you can provide would be greatly appreciated.

Scan rate and samples for FFT affecting dt

Hi,
I currently acquire data from an accelerometer and set the scan rate of the clock to 5120 S/s. I then use the Analog 1d Wfm Nchan N Samp to acquire 5120 samples and then use FFT analysis on it to create a frequency chart. This gives me a dt of 1 i.e. a resolution of 1Hz.
The question i have is how can i sample the data with a dt of 1 at a faster rate.
For example i change the scan rate to 10240 and still aquire the samples at 5120, this allows me to sample twice a second but gives me a dt of 2 (2 hz resolution) when i do my FFT analysis. All that happens by upping the scan rate for the sample clock is that i can now detect peaks at higher frequencies.
By this i mean if i just scan at 5120 S/s using my card , when i do the FFT it goes upto 1100Hz approx , if i double the scan rate, it then doubles this to 2200Hz approx, but then reduces the resolution
How can I improve the update speed and still keep a DT of 1?
Thanks
Mike
Solved!
Go to Solution.

Hi,
Unfortunately i dont think i am quite making clear what i mean
Apologies so I'll try again.....
If I aquire the data at 5600S/s and my number of samples is also 5600. When i do the FFT peak spectrol measurements my df would then be equal to 1. By this as i understand it, it means i have a resolution of 1Hz on my FFT graph/data.
This is all fine, but if i want to update the graph or indeed save the data to disk at say 5Hz how do i do this and still keep the resolution of the FFT at 1Hz??.
If i change the S/s for the clock, all this does is increase the frequency range it does its aquiring over in the FFT. i.e. if its 5600 S/s my FFT goes upto 2550Hz on its X axis. If i up it to 10200 S/s my FFT goes upto 5100Hz on its X-Axis.
Therefore if i keep the same samples in my aquiring waveform i would get it to run at twice a second if my sampling rate was 10200 and my samples were 5100, BUT my resolution would go down to 2 on the FFT chart.
How can i sample at a faster rate at the frequencies i want yet still keep the reolution to 1 on the FFT?, i almost want to set the sampling rate per 10th of a second i suppose to enable me to update at a faster rate but this isn't possible - is it?
Many thanks
Mike

Unable to print , but able to scan copy and print out copy

not on wi fi due to this problem with computer. My laptop was able to print from wi fi, but not my stationary computer1

Contact HP tech support. I would also look for the most current drivers since it sounds like the ones you have are not compatible.

Link to Windows 8.1 Printer (Fax, Copy and Scan) Drivers for OfficeJet 4500 G510n-z

Hello:
Need to know where I can find updated drivers for my OfficeJet 4500 G510n-z printer. I am using Windows 8.1 operating system.
I have tried using the link at HP, but at the point that it supposedly gets to the install window, it asks me to insert the disc that came with the printer. When I do that, I still get an error message saying something like "the link cannot be found." I also get another message at some pont indicating that the full version needs to be uploaded. Then, the same process starts all over again. I should add that the printer disc says that it is compatible with XP, Windows 7 and other earlier versions, but not 8 or 8.1
I have tried this 6 or 7 times with the same result. Dell (the company from which I bought the laptop) was useless and suggested I contact HP.
I can no longer scan, either, because the computer isn't recognzing that the printer has a scan function, so when I go to use PaperPort 12 to scan stuff, it doesn't recognize that a printer is attached.
Any help resolving these problems would be greatly appreciated.
Thanks!
This question was solved.
View Solution.

Oops! Thanks "Shlomil" not "Shlomi" - Sorry!

My printer HP Officejet 4500 won't scan, fax or copy. It displays Scanner failure, press OK.

My product is HP Officejet 4500, The operating System of my computer is Window XP. The error message display on my printer is - Scanner failure, unable to scan copy or send a fax. press OK. THE SCANNER LIGHT DOES NOT MOVE AGAIN BUT THE PRINTER CAN PRINT and I am out of warranty and not inssured

I hate to tell you this, but that message normally means that you will not be scanning, copying, or faxing with this printer any more. You can try to fix the problem by following the steps in this document, but typically you just have to get a new one. Sorry.
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Officejet 7610 unable to scan, copy or send faxes

My 3 days old officejet 7610 is @unable to scan, copy or send faxes' I parted with almost £200 to buy this to prepare for a very important job inteview next week. having followed some dicussions, I am sure somebody out there will help me today.
I have spent all the 3 days without sleep trying to fix this but to no effect.
thanks.
andy

Hi AndyKali11,
I understand you have an Officejet 7610 that is telling you it is currently unable to scan,copy or fax. I'm sorry to hear this and will do my best to assist you.
Essentially this error is telling you that the scanner itself itsn't functioning properly. I would suggest you start by following this A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or F... document and make sure to plug the printer directly to a wall outlet.
If this error persists I believe it may be a hardware defect inside the printer. In that case you can exchange the printer at the store, or contact HP Tech Support for your area and inquire about an in warranty replacement.
Hope this helps, have a great weekend!!
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I work on behalf of HP

Failure to scan, copy, and fax for HP Officejet 4500

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