Failure to send fax from traditional fax line to free efax account

Anyone have issue to send from traditional fax machine to the free efax account coming with Envy 114?

I will need a little more information in order to help out. Are any other faxes failing when sent to the eFax number? Have you tried sending from another traditional fax and are those failing too? What is the current page count for faxes sent and received this month on the eFax printer? Have you created an account for the printer at eprintceneter.com? Can the eFax printer send faxes with no problems?
I am a former employee of HP...
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I [21/Jan/2009:22:12:51 -0500] [Job 38] Adding start banner page "none".
I [21/Jan/2009:22:12:51 -0500] [Job 38] Adding end banner page "none".
I [21/Jan/2009:22:12:51 -0500] [Job 38] File of type application/pdf queued by "johngrif".
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I [21/Jan/2009:22:12:51 -0500] [Job 38] Started filter /usr/libexec/cups/filter/rastertotiff (PID 9868)
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/usr/bin/efax.orig $@
RESULT=$?
if [ "$RESULT" = "3" ] ; then
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fi
exit $RESULT
4. Save and quit "vi" (enter ":wq")
5. "chmod a+rx /usr/bin/efax"
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Welcome to the HP Support Forums. I understand that you are unable to access the eFax on your Photosmart 7515 printer.
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Sorry to hear that you are having that problem. Do you use the free eFax account that came with the printer? With that you get free 20 fax pages in and 20 faxes pages out every 30 days. The 30 days do not run from the 1st to the 30th; but from when you set it up. So if you set it up in the middle of the month, it would run from there to the middle of next month before rolling those 30 days over. So I would check to see if you have exceeded the limit for the 30 days. You can do that on the front panel of the printer by going into to efax and then looking on that first screen that appears, you should see the monthly page count. If it is not over the limit I would log into to efax.com and make sure that under the "Update Account" option that it has the receive email listed as your printer's email address @hpeprint.com, and that it is the only one listed. If multiple addresses are listed there, the faxes will no longer print out on the printer. Also make sure that the file format under "Fax Options" is not set to tiff format.
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Moderator message: please do not post the same question in different forums
Hi Experts,
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Edited by: Matt on Nov 25, 2008 2:51 PM

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