Failure to Uninstall PC suite

Hi I may be missing something in the other discussions on this topic. My situation is that I want to update PC suite and am getting a message to unistall the previous version. However the Unistall logo has a red cross through it and does not work. I have tried going to uninstall through the control panel but nokia PBC suite does not appear on the list. Apparently there is a PC suite cleaner but I have been unable to locate it on the Nokia site. this is quite frustrating as the identical upgrade on my laptop went without problem. Any advice would be apreciated. Incidentally the call or email Nokia button does not seem to work on the website does anyone have an email address?
tahnks
Roger

Hi duckie1970,
Can you please try to download a fresh copy of the BlackBerry® Desktop Software and run the installation? Since the BlackBerry® Desktop Software is already installed on your computer the option of Repair and Remove should be available. Please try doing a repair of the software and then trying to uninstall it again.
Let me know if this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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    2012-10-23 20:57:54  Success   MWUSSetup          Validating pre-requisites...
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    2012-10-23 20:57:54  Error     MWUSSetup          WSUS is outdated. But this will not block setup (Error 0x00000000: The operation completed successfully.)
    2012-10-23 20:57:57  Success   MWUSSetup          Incompatible version of ReportViewer installed. Required ReportViewer version: 9.
    2012-10-23 20:57:57  Success   MWUSSetup          Incompatible version of ReportViewer installed. Required ReportViewer version: 9.
    2012-10-23 20:58:25  Success   MWUSSetup          Initializing installation details
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    2012-10-23 20:58:49  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
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