Failure - Unable to start app in new launchpad

Hello Friends,
We are in NW Gateway 7.4 and when I logged as User and trying to access Approve Purchase Requisition, I am getting error "Unable to start app". When I looked at error log and in Network element found the below errors. Am I missing something and what I don't understand is the error in Gateway log shows this
1. "No service found for namespace , name sra001_pcapproval, version 0001"
2. Back-end error occurred "T100 Info:GBAPP_APV_MSG-013"
Network Element error:
Gateway error:
Regards,
S.Srikanth
Tags edited by: Michael Appleby

Hi Masa,
When I gone through the error log for Approve Purchase Requisition, I am getting error "Backend error occured. T100 Info:GBAPP_APV_MSG-013".
When, I checked with URL http://xxx:8000/sap/opu/odata/sap/gbapp_prapproval;mo/LaunchPageCollection from network element in NW Gateway client, getting below error
<?xml version="1.0" encoding="utf-8" ?>
- <error xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">
<code>GBAPP_APV_MSG/013</code>
<message xml:lang="en">Workflow Task Type is not passed as filter criteria</message>
- <innererror>
<transactionid>9E830DE47F50F17D910F0A4197385754</transactionid>
<timestamp>20140717082602.1410000</timestamp>
- <Error_Resolution>
<SAP_Transaction>Run transaction /IWFND/ERROR_LOG on SAP NW Gateway hub system and search for entries with the timestamp above for more details</SAP_Transaction>
<SAP_Note>See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)</SAP_Note>
</Error_Resolution>
- <errordetails>
- <errordetail>
<code>GBAPP_APV_MSG/013</code>
<message>Workflow Task Type is not passed as filter criteria</message>
<propertyref />
<severity>error</severity>
</errordetail>
But, when I checked in NW gateway client with the below URL, I am able to see the PR for approval in user inbox.
http://xxx/sap/opu/odata/sap/GBAPP_PRAPPROVAL/WorkflowTaskCollection?$filter=TaskType eq'TS00007986'
Regards,
Srikanth

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