Fairly new iMac freezes, refuses now to reboot.

My colleague has an intel iMac that has periodically frozen but always it has come back on reboot. I agreed to help her maintain it if I could use it as a server for my intel fink debian packages, so it looks like I am responsible...
Anyway, fsck and the startup disk utility both report this:
"Invalid volume header"
"invalid sibling link"
Volume check failed"
"Volume could not be repaired because of an error"
The data is still there, but I would prefer not to have to scrape it off.
Any suggestions?
Thanks.

I'll give it a try. I hope it doesn't shake me down
for a payment in the middle of a rescue.
If you use the demo, I think it allows you to recover just one file under a certain size, but it'll show what it thinks it can recover. I never used the download version, though, so I'm not sure. I just bought it outright, not even really caring about a demo. I was nearly to the point of calling a drive recovery company, so I was pretty desperate.
Also, is there some way for me to mount an external
firewire drive while in single user mode?
A quick Google didn't turn up anything useful. You could just install the OS on a firewire drive, boot from it, and run your recovery from there. Or use Firewire target disk mode from another Mac. I've done that, too.
charlie

Similar Messages

I have a fairly new imac osX version 10.6.8. How do I know if I have snow leapard?

I have a fairly new imac osX version 10.6.8. How do I know if I have snow leapard?

You do, since "Snow Leopard" is the code for 10.6. If you had 10.7, you'd have Lion. 10.5 was Leopard.
Matt

New iMac freezes?

I received my new 24" 2.8GHz iMac in early November w/4GB of Crucial memory, immediately repartitioned it, upgraded to Leopard, migrated my apps/accounts/data over from my 2.7GHz G5 Tower (which has been running Leopard perfectly), and ran Software Update to bring everything current.
This Mac has not experienced any obvious video artifacts, or freezes while processing intensive video activity, but it is heavily customized. Here's the details:
I've attached an Apple 23" Cinema HD Display for dual displays, a G-Tech 750GB FW800 drive for Time Machine, and a Kensington USB 2.0 powered hub to attach all my USB stuff (Harmon/Kardon SoundSticks, SanDisk memory card reader, extra Mighty Mouse, USB dock for iPhone, Canon LiDE 30 scanner, USB connection to APC Back-UPS RS 1500). I retired my old USB 1.1 hub, since I knew it would be problematic with the new system, as would be my old USB Serial Adapter.
From a software viewpoint, I have iWork '08, iLife '08, Adobe CS3 Suite, MS Office 2004 11.3.9, Indigo 2 (home automation control software), Meteorologist, and all the other usual Apple software. At login, I have Mail, Indigo 2, iTunes, iPhoto, iCal, Address Book, Meteorologist, and Activity Monitor startup, then share iTunes and iPhoto over the local network. I also share my data volume over the local network, as this new iMac is replacing our old Windows 2003 server as a home media/data repository.
To add to the mix, I'm also running SereneSaver Quicktime movies as Desktop backgrounds cycling every 5 minutes on both displays (although it only displays the first frame of the video on the secondary display). I was also running MacKiev's 3D Atlas Globe screen saver (displaying the latest satellite cloud cover) until I found it was locking up the new iMac in about 3 hours (with SereneSaver also running). Needless to say, this all ran perfectly on the old G5 Tower, even with its ancient ATI Radeon 9800 Pro (128MB) video card. And finally, in addition to the regular .Mac/iDisk updates, and the hourly Time Machine backups, and the quarter hour Meteorologist weather updates, and the every 5 minutes Mail updates, I was using Spaces to sort out all the windows that I wasn't hiding.
I knew I probably brought over some conflicting software, since this was a migration from a PPC Mac to an Intel iMac, so when things froze, I assumed it was a compatibility issue, and proceeded to start trashing obviously unnecessary stuff from the system/root/user libraries. I also assured everything that was running was current. Over a couple of days I thought I had pretty much found everything I could think of that might crash the new iMac (including old Symantec frameworks, MS Virtual PPC stuff, old auto startup Retrospect stuff, and the like). I tested all my apps, reran the Leopard 10.5.1 combo update, Repaired Permissions, Verified Disk (with Disk Utility), booted up from a Tiger 10.4.11 volume and checked the Leopard startup with DiskWarrior 4.0, and then ran Apple's Hardware Test from their iMac startup DVD. In the end, I was able to keep the new iMac up and running continuously performing its assigned chores for over 37 hours.
Then, yesterday afternoon in mid-post to one of these threads, my shiny new iMac froze up. No warnings of any kind. In mid-breath it simply stopped working. The blinking colon in the menu clock stopped, the Activity Monitor CPU history graph updating in the Dock stopping updating, neither mouse would move, pressing any combination of keys on the keyboard I could think of would not interrupt the iMac from its pause. So, I sucked it up and pressed the power button to restart.
Upon restart, I checked the Console logs, and of course, nothing untowards was identified there. Whatever froze up the iMac happened immediately. A close Apple contact of mine immediately suggested it sounded like a hardware issue. I didn't think so, but I took his advice anyway and reinstalled Leopard in a virgin partition on the internal hard drive, along with iWork '08, iLife '08, and all the latest Apple updates, again. I did not install Adobe CS3, since its installer disk doesn't finish properly in Leopard, and I didn't want to install Tiger first, then all it's updates, then CS3, then all its updates, then Leopard again. I just want to confirm, or not, that I'm having an obscure hardware issue.
Today I'm running the virgin installation (now 16 hours into the test) to see if I can crack the 37 hour barrier. If I make it to two full days, I'll be pretty confident that I must still be having software issues with my standard startup configuration. Of course, I'm not currently running any non-Apple software, and there's no legacy stuff on this startup partition, other than the music and photos I copied over from my data partition for sharing over the network at home. I'm also foregoing Indigo 2 controlling stuff around the house, and the great SereneSaver Quicktime movies playing soothing videos (beach scenes, peaceful lakes, mountain vistas, etc. with background sounds) as my Desktop background.
So, if this basic, virgin configuration locks up in the next day or so, my next step is to pull the Crucial 4GB of memory and put the standard Apple 2GB back in, and wait another couple of days. If that locks up, then it's a call to AppleCare. If not, then it's a call to Crucial to replace their memory modules.
My question is whether anyone else with a simpler configuration, and no obvious video issues (as confirmed by Software Update not offering the video firmware update), is experiencing any spontaneous freezes?
At this point, it's still premature to think I have a hardware issue, but if I do it should manifest itself with this basic, virgin installation.
More updates later...

I have been experiencing a Restart/Shut Down reliability issue with my new iMac and Leopard 10.5.1. This evening an Apple rep I know pointed me to a work-around in Apple Discussions:
http://discussions.apple.com/thread.jspa?messageID=5957261&#5957261
This thread notes the discovery by one user that iDisk automatic syncing is not working reliably, and is preventing consistent restarting/shutting down of your Mac. Although, syncing has been working reliably for me both for .Mac stuff, and the iDisk itself, if you do a Get Info on your iDisk it reports, at least for me, that its capacity is 1TB, with 466GB available. I have only the standard 10GB .Mac account, and only 5GB of that is allocated to my iDisk, so something is clearly amiss with the .Mac iDisk setup (iDisk Get Info reports correctly on my G5 Macs w/Leopard), as being reported from the .Mac server. If you check your Console logs, you may also see this recurring error message, which is reporting a syncing error, although my syncs have, as I've said, been working correctly:
11/25/07 9:11 PM FileSyncAgent192 MKCOL /.FileSync (FAILED), httpStatusCode:405, errorType:100, transactionState:5, txnId:3846B904-9ABB-40E5-9928-B9233FAC05D2, auto-retries=0, manual-retries=0
To summarize, if you turn off your iDisk in your System Preferences/.Mac/iDisk preference pane, you'll have no problems restarting/shutting down. You may also need to do the power management reset (turn off Mac, unplug all devices and power for 15 seconds, reconnect, and start up) and the parameter RAM reset (reboot while holding down the cmd-opt-P-R keys). You can do this in one restart cycle, if you like. After that, restarts/shutting down has worked perfectly for me.
Of course, I actually USE my iDisk, and will be leaving it on. But, at least I know now how to work around the restart/shut down issue. (Note: this morning my iMac running my full/standard configuration locked up, after the iDisk mounted/unmounted repeatedly during the evening, so I rebooted and switched iDisk syncing to manual. More to follow...)
I hope Apple adds this fix to their 10.5.2 update next month.
Note: This is such an important issue, that in addition to adding it to a reply in another Shut Down thread, I thought I'd post it as a separate topic here.

Brand new iMac freezes constantly! Updates aren't helping!

Hello everyone,
This past Sunday I bought a brand new iMac intel Core 2 Duo with a 250 GB HDD and 1 GB of RAM. At home I set it up with my SAMSUNG 1080p 22" monitor, Apple bluetooth Keyboard and mightymouse, and a Western Digital 350 GB HDD hooked up via USB. I was excited to finally jump on the intel-based Mac bandwagon, as well as experience dual monitors for the first time.
That was Sunday. Tuesday evening I was watching "Rome" on itunes on my Samsung monitor while surfing the web with Omniweb on the iMac monitor. All of sudden, everything locked up. I was able to move my cursor, but nothing responeded to my clicking. I hard booted the system and loaded everything I had going again, and sure enough, it locked up a few moments later. I ran system update, updated everything, then restarted. Time went by and although not immediatly, later that night it froze up on me again.
Fast forward to last nite, and the freezing reached and all time high. 5 times. Each time was when I had a browser open in my iMac window and I had Quicktime playing in my Samsung monitor. I was watching a sports program, with the player fit to the screen.
I have read many posts about intel iMacs freezing late last year, but there was a firmware update that evidently fixed that. I have this update installed, and I have had no luck. I have even contacted Apple Care via phone where I got instructed to unplug everything, plug it back in, start in safe mode, and delete cache. That didn't help me out at all. Am I right insuspecting I have a faulty Video card? I just ordered 4GB of RAM, could this be a RAM issue?

When diagnostics are run on a freezing computer and nothing shows, I'll put the program into a testing loop because this means one of two things: the issue is heat related so running the diagnostics several more times will bring on the heat so that the issue shows up or the installed RAM is marginal, just flaky enough to show up now and again but not so far off that a run through of the memory test catches it on the first run.
As I said in my original post, memory is always a suspect in a freezing or kernel panicking computer. And it does tend to top my list. But from what you describe I'm not quite willing to say, "Why don't you just wait until the RAM upgrade arrives?"

New iMac freezing, showing Graphics problems and Wifi Problems on 1st Day

My sister just received her new iMac - 20 inch - 500 GB drive.
I started seeing problems during the download of the FIRST software update from apple. There was a black box in the lower left corner of the software update window where it should have been grey (or metal).
On reboot, I also occasionally show weird flickering graphics in the lower right of the login screen.
My new iMac also frooze about 4 different times during the installtion of various updates during the first 4 hours of use. Mouse and keyboard would not work. Once it frooze at the login screen after clicking on the user name.
I also had wifi issues. After three hours of use, my STRONG wifi connection was lost. Moreover, I could not see any other wifi stations. (normally I would see 5 other wifi access points from my sister's neighbours). After reboot, the other wifi access points would appear including my sisters but I could NOT connect to my sister's wifi access point. It said I had an error. I checked the keychain and it showed the right key/password for my sister's wifi AP. I had to run Mac Network Diagnostics and reset wifi to get things working again.
It sounds like a sick iMac. I know others have experienced freezing. But given all these problems, should I ask for a new imac?
Rob
P.S. My sister got AppleCare as well. Maybe that was a good thing...

I had a long chat with Apple Support. It would appear that Apple's policy is not replace the computer unless it can be determined that it is a hardware problem (even though my problems started to appear right out of the box before I even had a chance to download any updates). According to the Apple product specialist, sometimes there are bad installs of the OS at the factory.
Apple wanted me to format the drive and reinstall the OS.
Fortunately, I did not have to reinstall the OS! I started to see graphics problems when I was asked to run the Disk Utilility off the Install DVD (so I could format the drive). So clearly there was a hardware problem.
In retrospect, I really wish there was an Apple Store nearby to buy Apple computers. I am sure the store manager would not ask me to go home and reinstall the OS etc and try again when the computer doesn't work properly out of the box.
Those who have Apple Stores nearby do not know how lucky they are!

New iMac freezing on startup after NTFS install

I have a new iMac with OS 10.7.4 that freezes for 5 minutes upon startup, then starts working normally. During this time there is no response to the keyboard or the mouse. Force Quit has no effect. I have it set to start without a password so it goes straight to the desktop. This behavior started when I installed a Paragon NTFS interpreter from my Seagate external hard drive. This is done during the setup install from the hard drive to allow both Mac and Windows to use the drive. I have tried this three times, reinstalling the OS each time to get the Mac working again. The drive came with a USB 3 base which is bad news for an iMac. Seagate sent me a firewire base and I hoped that would solve the problem, but no luck. The NTFS interpreter has been uninstalled and the Seagate external drive reformatted as a Mac drive. Everything now works, but the freezing behavior still persists, and I suspect that some startup files for the Mac are corrupted by the NTFS software. I ran the bootlog in the Console for one of the startups with freezing. The following is the only thing I see that seems unusual:
12-08-15 11:34:08.464 AM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.iCalPush': unknown error code
12-08-15 11:34:08.464 AM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.safaridavclient.push': unknown error code
12-08-15 11:34:08.465 AM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.AddressBook.PushNotification': unknown error code
12-08-15 11:34:08.465 AM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.syncdefaultsd.push': unknown error code
12-08-15 11:34:08.606 AM com.apple.launchd.peruser.501: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
12-08-15 11:34:08.608 AM com.apple.launchctl.Aqua: load: option requires an argument -- D
12-08-15 11:34:08.608 AM com.apple.launchctl.Aqua: usage: launchctl load [-wF] [-D <user|local|network|system|all>] paths...
12-08-15 11:34:08.817 AM com.apple.launchd.peruser.501: (com.apple.launchctl.Aqua[134]) Exited with code: 1
12-08-15 11:34:08.825 AM UserEventAgent: CaptiveNetworkSupport:CNSServerRegisterUserAgent:187 new user agent port: 17691
12-08-15 11:34:09.685 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
12-08-15 11:34:09.686 AM com.apple.dock.extra: 2012-08-15 11:34:09.684 com.apple.dock.extra[155:1707] Could not connect the action buttonPressed: to target of class NSApplication
12-08-15 11:34:09.686 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
12-08-15 11:34:09.686 AM com.apple.dock.extra: 2012-08-15 11:34:09.685 com.apple.dock.extra[155:1707] Could not connect the action buttonPressed: to target of class NSApplication
12-08-15 11:34:09.686 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
12-08-15 11:34:09.686 AM com.apple.dock.extra: 2012-08-15 11:34:09.685 com.apple.dock.extra[155:1707] Could not connect the action buttonPressed: to target of class NSApplication
12-08-15 11:34:09.687 AM com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
12-08-15 11:34:09.687 AM com.apple.dock.extra: 2012-08-15 11:34:09.686 com.apple.dock.extra[155:1707] Could not connect the action buttonPressed: to target of class NSApplication
12-08-15 11:34:10.129 AM com.apple.launchd.peruser.501:SharedServices[168]) Exited with code: 1
12-08-15 11:34:22.000 AM kernel: IOHIDSystem: postEvent LLEventQueue overflow.
12-08-15 11:34:28.550 AM com.apple.launchd: (com.apple.coreservices.appleid.authentication[128]) Exit timeout elapsed (20 seconds). Killing
I can post the entire bootlog if necessary, it isn't all that long. Any experience with this problem? The Seagate people provided good phone support but they haven't heard of this problem before.

Here are the specs for your HP Pavilion p6720f Desktop Computer. According to the specs your system came with integrated graphics using ATI HD Radeon 4200 and a 250 watt power supply. You indicate that your computer now has an ATI Radeon™ HD 5670 Graphics card installed and you are having issues. According to AMD the reference ATI HD 5670 graphics card requires a minimum of a 400 watt power supply. If this is a retail card, you will need to upgrade your power supply to accomodate this graphics card. The Corsair CX500 and CX600 power supplies are good choices and are known to fit many HP cases.
Please provide the make (not AMD or ATI, but Asus, EVGA, etc.) and full model number (not 5670, but HD-567X-ZNF3, etc.) of the graphics card in question for more assistance.
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

ITunes - new iMac freezes & beach balls when trying to sync iPhone 3

I have a new iMac running Lion. When I try to sync my old iPhone 3g, iTunes freezes with the dreaded spinning beach ball for ever! When I do connect the iPhone, iTunes recognizes my phone in the list, but does not ever give me the option to even erase all my old content. Stranger still - when I get tired of the beach ball spinning and disconnect the iphone, the itunes list briefly displays all my iphone content (playlists, etc.) and then goes away. We have successfully synced a very old ipod shuffle (after wiping its contents) to new Imac, so cables, etc are not the issue. we did have to de-authorize all computers to get new Imac going, perhaps a clue? I have backed up the iphone to both an old mac mini (where it still syncs flawlessly) and have migrated data to new imac so I could recover. I am willing to lose iPhone data so I can sync. I am too cheap to buy newer iphone as it still works great.
my thoughts:
1. erase all content on iphone and then try to sync?
2. grumble and get new iphone?

do you guy's fix the problem?

Brand New iMac freezes when external display connected

I'm having an issue where when I plug my Apple VGA adapter to my brand new iMac, it completely freezes. As soon as I unplug the adapter, it unfreezes. Also, if I plug in the adapter without the vga adapter, it does not freeze until I plug a vga cable into the adapter. Can anyone help me with this one?

Turns out that the solution is patience. After allowing the iMac to sit frozen for some time, it eventually starts working.

Photos merged to new iMac and updated now disappeared

Just bought a new iMac and used firewire to merge previous iPhoto library from old iMac to new iMac. New iMac asked that these photos be "updated" or "upgraded" or whatever which went well. I even went through and the did the Faces option (took 1-2 hours).
Now it is a new day and when I open iPhoto, the photos are gone and are nowhere to be found. Upon opening the iPhoto, it did ask what library I wanted to use but only gave one option. When selecting the only option, now the photos are not in iPhoto.
I know I went through and the iMac processed them to be used in the new iPhoto so they have to be somewhere in the finished form but I cannot "see" them.
There must be an easy solution to return them so I don't have to go through the lengthy process again.
Help!
OS 10.7.2

You need to tell us exactly what you did and what happened -- It is really very hard to help with "or whatever"
the proper way to mov eto a new Mac is Connect the two Macs together (network, firewire target mode, etc) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
Probably your best bet (but maybe not, or whatever) is to quit iPhoto and drag the iPhoto library to the desktop and follow the above instructions
LN

New Imac (aluminum) Buy now? or Wait?

hey, i just saw these new imacs, and i was wondering if its a good idea to buy it now, or wait until leopard comes out.
and are they really better than the whites ones?
Thanks
niko

I know this wasn't the original topic...just because Steve Jobs announced 10 "new" features of Leopard, it doesn't mean that those are the only "new" features of Leopard.
I'm not trying to pick a fight...TylerJS, just that if anything, it is Vista that is trying to "look" and "feel" like OSX. I was using a friend's HP running Vista...still "work" and "feel" and "look" like XP to me. It was so confusing that I had to just do what I had to do and power down!
I would say wait...get Leopard with your iMac installed. To me, OSX is so user friendly that I could only see it getting better. But...still a little confused on how "Time Machine" works...one would need a HUGE hard-drive in order to use this feature. When backing up movies, music, photo files, one could only imagine that it would take up a TON of space....
Anyway, again, I'm not trying to pick a fight...everyone is entitle to their own opinion, but to me, Vista is "copying" OSX, not the other way around.
Patrick

New iMac freezing...

Just got my new iMac less than a month ago. It freezes without warning a couple times a week. It doesn't happen when I have labor intensive programs open like ableton. The most that will be open when it happens is iTunes and youtube. There is no beach ball, my mouse is still there but I can't click on anything. Can't force quit and am forced to restart the computer. Have installed the latest update.

The most that will be open when it happens is iTunes and youtube.
Try just running iTunes without other apps running. Same thing happens, take it in for service.

My fairly new iMac has been giving me trouble with permissions. I tried to make the owner of the hard drive myself, instead of three groups I hadn't created. Now it won't start. I''ve tried safe boot and resetting the PRAM.. Nothing.

Reset the PRAM, safe boot, removed everything but the key
board. Gray spinning wheel.
It started with me trying to change permissions. I'm the
owner, yet it would give me problem when moving files from desktop to hard drive.
Now it says library extensions are missing. I never
touched the library.

Hi Ralph - likely you're right. The section below, taken from their site, looked like it may offer some hope:
Unlock what is rightfully yours
BatChmod can also give you back access to locked files, folders or disks. If something is locked, it can unlock it. If you no longer have permissions to files or folders, change the permissions back.
Sometimes, a whole hard disk can become inaccessible or locked and often, BatChmod can unlock those too!
If you moved a folder or files from another machine or another user on your machine, BatChmod can help set you up as their rightful owner.
As you say, a re-install is probably the best way to go, but I thought that given that nothing's working correctly now it might be worth a go. If it fails desiree274 can still proceed with a re-install.

I have a fairly new iMac wI now have iMovie events and Final Cut pro events that are duplicates. Does that mean that all my video is copied onto my hard dive twice?

If I have video in imovie and final cut pro X, does that mean there are two copies of the video, one for each piece of SW? If so, how do I get rid of the imovie events and keep only the Final Cut Pro X events (video)? I don't want multiple copies of the same video stored on the hard drive.

If you import to FCP directly from the Camera or from a camera archive, you would likely import choosing Optimized Files which would go to a FCP event that is in ProRes 422 codec. This would be in addition to your iMovie Event which would import using the Apple Intermediate Codec. So you would have two copies of the same information. An AIC copy and a larger ProRes copy.
However, if you use FILE/IMPORT/iMOVIE EVENT LIBRARY, FCP will not duplicate the event files from iMovie. It will treat them as referenced files, and will point to the iMovie Event files in the reference. So there is no duplication. You will be editing Apple Intermediate Codec files in FCP.
However, FCP will create Event folders. In addition to the reference information, these will contain thumbnail files that are compatible with FCP, stabilization and analysis files that are compatible with FCP, as well as any intermediate render files that are associated with the Event.
So in this case, there is no duplication of the large event files, but there is some duplication of the small thumbnail files.
I have several terabytes of iMovie Events, which are now all available in FCP. Believe me, I would know if they were duplicated because all my disks would be full.

New iMac G5 mobo now can't print

The local Apple store recently replaced my 20" gen 1 iMac G5 motherboard. Now when I go print from Safari, Preview, Acrobat etc. All I get is a blank white rectangle and I have to force quit the APP. But the Force Quit does not says NOT RESPONDING. I can print from InDesign and Quark and can set-up new printers.
Very Strange. I am running 10.3.9.
Any clues out there? I tried to just archive and install 10.3 again but it won't boot off my 10.3 upgrade disk. Probably needs the original install disk. It will boot from a Tiger upgrade but I don't want to move to Tiger since I have some apps that are buggier under 10.4 than 10.3.9

Hi guidingbyte,
When something won't work with Apple applications, but will with other software the cause is usually a problem with the common "framework" files (stored in your HD/System/Library/Frameworks folder ) which Apple applications make use of.
When it comes to printing the two "frameworks" involved are the "Application Services" Framework and, sometimes, the "Carbon" Framework.
First thing I would try in your case is downloading the 10.3.9 "Combo" version of the update from http://www.apple.com/support/downloads/macosxcombinedupdate1039.html (its a big download, but don't try to save time by using the smaller "delta" version), installing it and rebooting. You can do this while booted from your HD.
Run Disk Utility to "repair permissions" before installing the update. It would also be a good idea to boot up in "Safe Mode" , first, to force the disk repair routines to run, and then restart normally before applying the update..
Cheers
Rod

Are Brand New iMacs Freezing?

I'm soon going to be buying a new 24" 2.8GHz iMac, and am wondering if anyone who's purchased from Apple online in the last couple of weeks has experienced the freezing issues others in this forum are reporting?

Pop,
I just did a quick scan of Apple's 14 day return policy, and gotta wonder about a couple of the restrictions in it:
1. If we purchase, say, a 24" 2.8GHz iMac with a 750GB disk drive, this would seem to me to be a "made to order" computer and would not be eligible for the 14 day return. Because it's a made to order item, AppleCare would kick in.
2. I chuckled a bit when I read that Apple would exchange an unopened computer. After scratching my head, I cannot come up with a scenario whereby someone would exchange an unopened computer!
Below is the Apple return policy copied from their web site:
Return and Refund Policy
If you are not satisfied with your Apple purchase of a product, please call 1-800-676-2775 for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product. Configure-to-order, personalized or other customized products may not be returned for refund or exchange under any circumstances unless such product is Dead on Arrival (see the section below for more detailed information on such Dead on Arrival products). If the item is returnable and you send it back to us unopened in the original box, Apple will exchange it or offer you a refund based on your original method of payment. You must return the product to the Apple warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Apple will assess a 10% restocking fee on any opened hardware or accessory. If you purchased your order using an Apple Business Lease, Apple may ask you to provide a major credit card (Visa, MasterCard, American Express, or Discover) so Apple can assess the 10% restocking fee.
Please note that Apple does not permit the return of or offer refunds for the following products:
Product that is custom configured to your specifications, including personalized products

Fairly new iMac freezes, refuses now to reboot.

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